ai-agent/internal/ai/runtime/graphs/analyze_conversation_graph_test.go

package graphs

import (
	"testing"

	"code.tczkiot.com/wlw/ai-agent/internal/models"
	"code.tczkiot.com/wlw/ai-agent/internal/pkg/enums"
)

func TestBuildAnalyzeConversationResult_RecommendsHandoffForComplaint(t *testing.T) {
	conversation := models.Conversation{
		LastMessageSummary: "用户反馈被重复扣费，并要求人工处理",
	}
	messages := []models.Message{
		{SenderType: enums.IMSenderTypeCustomer, Content: "你们重复扣费了，我要投诉并转人工"},
	}

	got := buildAnalyzeConversationResult(conversation, messages, AnalyzeConversationInput{
		NeedHumanHandoff: true,
	})

	if got.UserIntent != "handoff_request" {
		t.Fatalf("expected handoff_request, got %q", got.UserIntent)
	}
	if got.RiskLevel != "high" {
		t.Fatalf("expected high risk, got %q", got.RiskLevel)
	}
	if got.RecommendedNextAction != "handoff_to_human" {
		t.Fatalf("expected handoff_to_human, got %q", got.RecommendedNextAction)
	}
}