refactor: update AIAgent handoff and fallback modes terminology for clarity

This commit is contained in:
mlogclub
2026-06-26 18:27:54 +08:00
parent b46e0d9b7c
commit 015b57bfe7
7 changed files with 56 additions and 35 deletions
+3 -3
View File
@@ -5,8 +5,8 @@ export enum AIAgentFallbackMode {
SuggestRetry = 2,
}
export const AIAgentFallbackModeLabels: Record<AIAgentFallbackMode, string> = {
[AIAgentFallbackMode.NoAnswer]: "直接声明无答案",
[AIAgentFallbackMode.SuggestRetry]: "建议补充信息",
[AIAgentFallbackMode.NoAnswer]: "直接说明知识不足",
[AIAgentFallbackMode.SuggestRetry]: "引导用户补充信息",
}
export enum AIAgentHandoffMode {
@@ -17,7 +17,7 @@ export enum AIAgentHandoffMode {
export const AIAgentHandoffModeLabels: Record<AIAgentHandoffMode, string> = {
[AIAgentHandoffMode.WaitPool]: "进入待接入池",
[AIAgentHandoffMode.DefaultTeamPool]: "进入默认客服组待接入池",
[AIAgentHandoffMode.AIHoldAndNotify]: "AI托底并提醒人工",
[AIAgentHandoffMode.AIHoldAndNotify]: "AI继续接待并提醒人工",
}
export enum AIModelType {