refactor: update AIAgent handoff and fallback modes terminology for clarity
This commit is contained in:
@@ -5,8 +5,8 @@ export enum AIAgentFallbackMode {
|
||||
SuggestRetry = 2,
|
||||
}
|
||||
export const AIAgentFallbackModeLabels: Record<AIAgentFallbackMode, string> = {
|
||||
[AIAgentFallbackMode.NoAnswer]: "直接声明无答案",
|
||||
[AIAgentFallbackMode.SuggestRetry]: "建议补充信息",
|
||||
[AIAgentFallbackMode.NoAnswer]: "直接说明知识不足",
|
||||
[AIAgentFallbackMode.SuggestRetry]: "引导用户补充信息",
|
||||
}
|
||||
|
||||
export enum AIAgentHandoffMode {
|
||||
@@ -17,7 +17,7 @@ export enum AIAgentHandoffMode {
|
||||
export const AIAgentHandoffModeLabels: Record<AIAgentHandoffMode, string> = {
|
||||
[AIAgentHandoffMode.WaitPool]: "进入待接入池",
|
||||
[AIAgentHandoffMode.DefaultTeamPool]: "进入默认客服组待接入池",
|
||||
[AIAgentHandoffMode.AIHoldAndNotify]: "AI托底并提醒人工",
|
||||
[AIAgentHandoffMode.AIHoldAndNotify]: "AI继续接待并提醒人工",
|
||||
}
|
||||
|
||||
export enum AIModelType {
|
||||
|
||||
Reference in New Issue
Block a user