refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。 - 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。 - 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。 - 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
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package contract
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import "context"
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// CustomerQuickAction is a deterministic customer-facing action supplied by
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// the host application. It does not require an AI model and must only expose
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// data belonging to the trusted conversation identity.
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type CustomerQuickAction struct {
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Code string
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Title string
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Description string
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Message string
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Sort int
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CustomerTypes []string
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TriggerAI bool
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MatchIntent func(string) bool
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Available func(context.Context, BusinessReadContext) (bool, error)
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Execute func(context.Context, BusinessReadContext) (string, error)
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}
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