refactor: 将客服后端重构为宿主可嵌入模块

- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
This commit is contained in:
t
2026-08-28 22:23:13 +08:00
parent 6845c728f8
commit 18c9354095
377 changed files with 13199 additions and 22881 deletions
@@ -62,35 +62,28 @@ func (t *AnalyzeConversationTool) Info(ctx context.Context) (*schema.ToolInfo, e
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "observedIssue",
Key: "observed_issue",
Value: &einojsonschema.Schema{
Type: "string",
Description: i18nx.Get("tool.graph.analyzeConversation.param.observedIssue"),
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "needTicket",
Value: &einojsonschema.Schema{
Type: "boolean",
Description: i18nx.Get("tool.graph.triageServiceRequest.param.needTicket"),
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "needHumanHandoff",
Key: "need_human_handoff",
Value: &einojsonschema.Schema{
Type: "boolean",
Description: i18nx.Get("tool.graph.triageServiceRequest.param.needHumanHandoff"),
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "needQualityCheck",
Key: "need_quality_check",
Value: &einojsonschema.Schema{
Type: "boolean",
Description: i18nx.Get("tool.graph.analyzeConversation.param.needQualityCheck"),
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "additionalContext",
Key: "additional_context",
Value: &einojsonschema.Schema{
Type: "string",
Description: i18nx.Get("tool.graph.analyzeConversation.param.additionalContext"),
@@ -99,8 +92,8 @@ func (t *AnalyzeConversationTool) Info(ctx context.Context) (*schema.ToolInfo, e
)),
}),
Extra: map[string]any{
"toolCode": toolx.GraphAnalyzeConversation.Code,
"sourceType": toolx.GraphAnalyzeConversation.SourceType,
"tool_code": toolx.GraphAnalyzeConversation.Code,
"source_type": toolx.GraphAnalyzeConversation.SourceType,
},
}, nil
}