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refactor: 将客服后端重构为宿主可嵌入模块

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- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力，补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现，将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储，并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议，补齐模块初始化、业务动作和公共载荷等回归测试。
This commit is contained in:
t
2026-08-28 22:23:13 +08:00
parent 6845c728f8
commit 18c9354095
377 changed files with 13199 additions and 22881 deletions
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internal/pkg/constants/auth.go
+9 -47
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@@ -14,21 +14,11 @@ type Permission struct {
// 权限常量定义
var (
// 客服会话相关权限
PermissionConversationView = Permission{Name: "查看会话", Code: "conversation.view", Type: "api", GroupName: "conversation", Method: "ANY", APIPath: "/api/dashboard/conversation/list", SortNo: 410}
PermissionConversationAssign = Permission{Name: "分配会话", Code: "conversation.assign", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/assign", SortNo: 430}
PermissionConversationTransfer = Permission{Name: "转接会话", Code: "conversation.transfer", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/transfer", SortNo: 440}
PermissionConversationClose = Permission{Name: "关闭会话", Code: "conversation.close", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/close", SortNo: 450}
PermissionConversationSend = Permission{Name: "发送会话消息", Code: "conversation.send", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/send_message", SortNo: 460}
PermissionConversationTag = Permission{Name: "管理会话标签", Code: "conversation.tag", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/add_tag", SortNo: 470}
PermissionConversationLinkCustomer = Permission{Name: "关联会话客户", Code: "conversation.linkCustomer", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/link_customer", SortNo: 495}
// 工单相关权限
PermissionTicketView = Permission{Name: "查看工单", Code: "ticket.view", Type: "api", GroupName: "ticket", Method: "ANY", APIPath: "/api/dashboard/ticket/list", SortNo: 500}
PermissionTicketCreate = Permission{Name: "创建工单", Code: "ticket.create", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/create", SortNo: 510}
PermissionTicketUpdate = Permission{Name: "更新工单", Code: "ticket.update", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/update", SortNo: 520}
PermissionTicketAssign = Permission{Name: "指派工单", Code: "ticket.assign", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/assign", SortNo: 530}
PermissionTicketChangeStatus = Permission{Name: "变更工单状态", Code: "ticket.changeStatus", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/change_status", SortNo: 540}
PermissionTicketProgress = Permission{Name: "更新工单进展", Code: "ticket.progress", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/progress/create", SortNo: 550}
PermissionConversationView = Permission{Name: "查看会话", Code: "conversation.view", Type: "api", GroupName: "conversation", Method: "ANY", APIPath: "/api/dashboard/conversation/list", SortNo: 410}
PermissionConversationAssign = Permission{Name: "分配会话", Code: "conversation.assign", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/assign", SortNo: 430}
PermissionConversationTransfer = Permission{Name: "转接会话", Code: "conversation.transfer", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/transfer", SortNo: 440}
PermissionConversationClose = Permission{Name: "关闭会话", Code: "conversation.close", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/close", SortNo: 450}
PermissionConversationSend = Permission{Name: "发送会话消息", Code: "conversation.send", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/send_message", SortNo: 460}
// 通知相关权限
PermissionNotificationView = Permission{Name: "查看通知", Code: "notification.view", Type: "api", GroupName: "notification", Method: "ANY", APIPath: "/api/dashboard/notification/list", SortNo: 680}
@@ -40,18 +30,6 @@ var (
PermissionQuickReplyUpdate = Permission{Name: "更新快捷回复", Code: "quickReply.update", Type: "api", GroupName: "quickReply", Method: "POST", APIPath: "/api/dashboard/quick-reply/update", SortNo: 630}
PermissionQuickReplyDelete = Permission{Name: "删除快捷回复", Code: "quickReply.delete", Type: "api", GroupName: "quickReply", Method: "POST", APIPath: "/api/dashboard/quick-reply/delete", SortNo: 640}
// 标签相关权限
PermissionTagView = Permission{Name: "查看标签", Code: "tag.view", Type: "api", GroupName: "tag", Method: "ANY", APIPath: "/api/dashboard/tag/list", SortNo: 550}
PermissionTagCreate = Permission{Name: "创建标签", Code: "tag.create", Type: "api", GroupName: "tag", Method: "POST", APIPath: "/api/dashboard/tag/create", SortNo: 560}
PermissionTagUpdate = Permission{Name: "更新标签", Code: "tag.update", Type: "api", GroupName: "tag", Method: "POST", APIPath: "/api/dashboard/tag/update", SortNo: 570}
PermissionTagDelete = Permission{Name: "删除标签", Code: "tag.delete", Type: "api", GroupName: "tag", Method: "POST", APIPath: "/api/dashboard/tag/delete", SortNo: 580}
// 公司相关权限
PermissionCompanyView = Permission{Name: "查看公司", Code: "company.view", Type: "api", GroupName: "company", Method: "ANY", APIPath: "/api/dashboard/company/list", SortNo: 590}
PermissionCompanyCreate = Permission{Name: "创建公司", Code: "company.create", Type: "api", GroupName: "company", Method: "POST", APIPath: "/api/dashboard/company/create", SortNo: 600}
PermissionCompanyUpdate = Permission{Name: "更新公司", Code: "company.update", Type: "api", GroupName: "company", Method: "POST", APIPath: "/api/dashboard/company/update", SortNo: 610}
PermissionCompanyDelete = Permission{Name: "删除公司", Code: "company.delete", Type: "api", GroupName: "company", Method: "POST", APIPath: "/api/dashboard/company/delete", SortNo: 620}
// 接入渠道相关权限
PermissionChannelView = Permission{Name: "查看接入渠道", Code: "channel.view", Type: "api", GroupName: "channel", Method: "ANY", APIPath: "/api/dashboard/channel/list", SortNo: 625}
PermissionChannelCreate = Permission{Name: "创建接入渠道", Code: "channel.create", Type: "api", GroupName: "channel", Method: "POST", APIPath: "/api/dashboard/channel/create", SortNo: 626}
@@ -62,17 +40,11 @@ var (
PermissionWxWorkOutboxView = Permission{Name: "查看企微 Outbox", Code: "wxworkOutbox.view", Type: "api", GroupName: "wxworkOutbox", Method: "ANY", APIPath: "/api/dashboard/channel/wxwork/outbox/failed/list", SortNo: 629}
PermissionWxWorkOutboxUpdate = Permission{Name: "处置企微 Outbox", Code: "wxworkOutbox.update", Type: "api", GroupName: "wxworkOutbox", Method: "POST", APIPath: "/api/dashboard/channel/wxwork/outbox/retry", SortNo: 630}
// 客户相关权限
PermissionCustomerView = Permission{Name: "查看客户", Code: "customer.view", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/list", SortNo: 630}
PermissionCustomerCreate = Permission{Name: "创建客户", Code: "customer.create", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/create", SortNo: 640}
PermissionCustomerUpdate = Permission{Name: "更新客户", Code: "customer.update", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/update", SortNo: 650}
PermissionCustomerDelete = Permission{Name: "删除客户", Code: "customer.delete", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/delete", SortNo: 660}
// 客服相关权限
PermissionAgentView = Permission{Name: "查看客服", Code: "agent.view", Type: "api", GroupName: "agent", Method: "ANY", APIPath: "/api/dashboard/agent/list", SortNo: 610}
PermissionAgentCreate = Permission{Name: "创建客服", Code: "agent.create", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/create", SortNo: 620}
PermissionAgentUpdate = Permission{Name: "更新客服", Code: "agent.update", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/update", SortNo: 630}
PermissionAgentDelete = Permission{Name: "删除客服", Code: "agent.delete", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/delete", SortNo: 640}
PermissionAgentView = Permission{Name: "查看客服", Code: "agent.view", Type: "api", GroupName: "agent", Method: "ANY", APIPath: "/api/dashboard/agent/list", SortNo: 610}
PermissionAgentCreate = Permission{Name: "创建客服", Code: "agent.create", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/create", SortNo: 620}
PermissionAgentUpdate = Permission{Name: "更新客服", Code: "agent.update", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/update", SortNo: 630}
PermissionAgentDelete = Permission{Name: "删除客服", Code: "agent.delete", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/delete", SortNo: 640}
// 客服组相关权限
PermissionAgentTeamView = Permission{Name: "查看客服组", Code: "agentTeam.view", Type: "api", GroupName: "agentTeam", Method: "ANY", APIPath: "/api/dashboard/agent-team/list", SortNo: 710}
@@ -119,14 +91,4 @@ var (
PermissionKnowledgeFAQCreate = Permission{Name: "创建知识FAQ", Code: "knowledgeFAQ.create", Type: "api", GroupName: "knowledgeFAQ", Method: "POST", APIPath: "/api/dashboard/knowledge-faq/create", SortNo: 1560}
PermissionKnowledgeFAQUpdate = Permission{Name: "更新知识FAQ", Code: "knowledgeFAQ.update", Type: "api", GroupName: "knowledgeFAQ", Method: "POST", APIPath: "/api/dashboard/knowledge-faq/update", SortNo: 1570}
PermissionKnowledgeFAQDelete = Permission{Name: "删除知识FAQ", Code: "knowledgeFAQ.delete", Type: "api", GroupName: "knowledgeFAQ", Method: "POST", APIPath: "/api/dashboard/knowledge-faq/delete", SortNo: 1580}
// Skill 定义相关权限
PermissionSkillDefinitionView = Permission{Name: "查看技能定义", Code: "skillDefinition.view", Type: "api", GroupName: "skillDefinition", Method: "ANY", APIPath: "/api/dashboard/skill-definition/list", SortNo: 1610}
PermissionSkillDefinitionCreate = Permission{Name: "创建技能定义", Code: "skillDefinition.create", Type: "api", GroupName: "skillDefinition", Method: "POST", APIPath: "/api/dashboard/skill-definition/create", SortNo: 1620}
PermissionSkillDefinitionUpdate = Permission{Name: "更新技能定义", Code: "skillDefinition.update", Type: "api", GroupName: "skillDefinition", Method: "POST", APIPath: "/api/dashboard/skill-definition/update", SortNo: 1630}
PermissionSkillDefinitionDelete = Permission{Name: "删除技能定义", Code: "skillDefinition.delete", Type: "api", GroupName: "skillDefinition", Method: "POST", APIPath: "/api/dashboard/skill-definition/delete", SortNo: 1640}
// MCP 调试相关权限
PermissionMCPView = Permission{Name: "查看MCP调试信息", Code: "mcp.view", Type: "api", GroupName: "mcp", Method: "POST", APIPath: "/api/dashboard/mcp/list_tools", SortNo: 1710}
PermissionMCPCall = Permission{Name: "调用MCP工具", Code: "mcp.call", Type: "api", GroupName: "mcp", Method: "POST", APIPath: "/api/dashboard/mcp/call_tool", SortNo: 1720}
)