refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力，补充业务读写工具与客户快捷操作契约。 - 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现，将身份权限与业务主体交由宿主管理。 - 使用 libSQL 重构向量存储，并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。 - 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议，补齐模块初始化、业务动作和公共载荷等回归测试。
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t
@@ -9,15 +9,15 @@ import (
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type CreateKnowledgeBaseRequest struct {
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Name string `json:"name"`
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Description string `json:"description"`
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KnowledgeType string `json:"knowledgeType"`
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DefaultTopK int `json:"defaultTopK"`
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DefaultScoreThreshold float64 `json:"defaultScoreThreshold"`
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DefaultRerankLimit int `json:"defaultRerankLimit"`
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ChunkProvider string `json:"chunkProvider"`
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ChunkTargetTokens int `json:"chunkTargetTokens"`
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ChunkMaxTokens int `json:"chunkMaxTokens"`
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ChunkOverlapTokens int `json:"chunkOverlapTokens"`
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AnswerMode int `json:"answerMode"`
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KnowledgeType string `json:"knowledge_type"`
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DefaultTopK int `json:"default_top_k"`
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DefaultScoreThreshold float64 `json:"default_score_threshold"`
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DefaultRerankLimit int `json:"default_rerank_limit"`
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ChunkProvider string `json:"chunk_provider"`
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ChunkTargetTokens int `json:"chunk_target_tokens"`
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ChunkMaxTokens int `json:"chunk_max_tokens"`
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ChunkOverlapTokens int `json:"chunk_overlap_tokens"`
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AnswerMode int `json:"answer_mode"`
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Remark string `json:"remark"`
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}
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@@ -27,8 +27,8 @@ type UpdateKnowledgeBaseRequest struct {
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}
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type CreateKnowledgeDirectoryRequest struct {
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KnowledgeBaseID int64 `json:"knowledgeBaseId"`
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ParentID int64 `json:"parentId"`
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KnowledgeBaseID int64 `json:"knowledge_base_id"`
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ParentID int64 `json:"parent_id"`
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Name string `json:"name"`
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Remark string `json:"remark"`
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}
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@@ -43,10 +43,10 @@ type DeleteKnowledgeDirectoryRequest struct {
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}
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type CreateKnowledgeDocumentRequest struct {
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KnowledgeBaseID int64 `json:"knowledgeBaseId"`
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DirectoryID int64 `json:"directoryId"`
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KnowledgeBaseID int64 `json:"knowledge_base_id"`
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DirectoryID int64 `json:"directory_id"`
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Title string `json:"title"`
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ContentType enums.KnowledgeDocumentContentType `json:"contentType"`
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ContentType enums.KnowledgeDocumentContentType `json:"content_type"`
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Content string `json:"content"`
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}
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@@ -56,8 +56,8 @@ type UpdateKnowledgeDocumentRequest struct {
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}
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type BatchMoveKnowledgeDocumentRequest struct {
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KnowledgeBaseID int64 `json:"knowledgeBaseId"`
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DirectoryID int64 `json:"directoryId"`
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KnowledgeBaseID int64 `json:"knowledge_base_id"`
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DirectoryID int64 `json:"directory_id"`
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IDs []int64 `json:"ids"`
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}
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@@ -66,11 +66,11 @@ type BatchDeleteKnowledgeDocumentRequest struct {
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}
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type CreateKnowledgeFAQRequest struct {
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KnowledgeBaseID int64 `json:"knowledgeBaseId"`
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DirectoryID int64 `json:"directoryId"`
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KnowledgeBaseID int64 `json:"knowledge_base_id"`
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DirectoryID int64 `json:"directory_id"`
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Question string `json:"question"`
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Answer string `json:"answer"`
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SimilarQuestions []string `json:"similarQuestions"`
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SimilarQuestions []string `json:"similar_questions"`
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Remark string `json:"remark"`
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}
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@@ -80,8 +80,8 @@ type UpdateKnowledgeFAQRequest struct {
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}
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type BatchMoveKnowledgeFAQRequest struct {
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KnowledgeBaseID int64 `json:"knowledgeBaseId"`
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DirectoryID int64 `json:"directoryId"`
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KnowledgeBaseID int64 `json:"knowledge_base_id"`
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DirectoryID int64 `json:"directory_id"`
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IDs []int64 `json:"ids"`
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}
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@@ -105,33 +105,33 @@ type ImportKnowledgeFAQRequest struct {
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}
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type KnowledgeSearchRequest struct {
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KnowledgeBaseIDs []int64 `json:"knowledgeBaseIds"`
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KnowledgeBaseIDs []int64 `json:"knowledge_base_ids"`
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Question string `json:"question"`
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TopK int `json:"topK"`
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ScoreThreshold float64 `json:"scoreThreshold"`
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RerankLimit int `json:"rerankLimit"`
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TopK int `json:"top_k"`
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ScoreThreshold float64 `json:"score_threshold"`
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RerankLimit int `json:"rerank_limit"`
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Channel string `json:"channel"`
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Scene string `json:"scene"`
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SessionID string `json:"sessionId"`
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ConversationID int64 `json:"conversationId"`
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SessionID string `json:"session_id"`
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ConversationID int64 `json:"conversation_id"`
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}
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type KnowledgeAnswerRequest struct {
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KnowledgeBaseIDs []int64 `json:"knowledgeBaseIds"`
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KnowledgeBaseIDs []int64 `json:"knowledge_base_ids"`
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Question string `json:"question"`
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TopK int `json:"topK"`
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ScoreThreshold float64 `json:"scoreThreshold"`
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RerankLimit int `json:"rerankLimit"`
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TopK int `json:"top_k"`
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ScoreThreshold float64 `json:"score_threshold"`
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RerankLimit int `json:"rerank_limit"`
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Channel string `json:"channel"`
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Scene string `json:"scene"`
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SessionID string `json:"sessionId"`
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ConversationID int64 `json:"conversationId"`
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AnswerMode int `json:"answerMode"`
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SessionID string `json:"session_id"`
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ConversationID int64 `json:"conversation_id"`
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AnswerMode int `json:"answer_mode"`
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}
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type CreateKnowledgeFeedbackRequest struct {
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RetrieveLogID int64 `json:"retrieveLogId"`
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FeedbackType int `json:"feedbackType"`
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FeedbackReason string `json:"feedbackReason"`
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RetrieveLogID int64 `json:"retrieve_log_id"`
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FeedbackType int `json:"feedback_type"`
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FeedbackReason string `json:"feedback_reason"`
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Remark string `json:"remark"`
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}
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