refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力，补充业务读写工具与客户快捷操作契约。 - 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现，将身份权限与业务主体交由宿主管理。 - 使用 libSQL 重构向量存储，并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。 - 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议，补齐模块初始化、业务动作和公共载荷等回归测试。
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t
@@ -38,62 +38,50 @@ func (s *agentRevisionService) FindByAgentID(agentID int64) []models.AgentRevisi
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}
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type agentRevisionDefinition struct {
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Agent agentRevisionAgent `json:"agent"`
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Model agentRevisionModel `json:"model"`
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WorkflowBindings []AgentRevisionWorkflowBinding `json:"workflowBindings"`
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}
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type AgentRevisionWorkflowBinding struct {
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WorkflowID int64 `json:"workflowId"`
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WorkflowVersionID int64 `json:"workflowVersionId"`
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ToolName string `json:"toolName"`
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TriggerInstruction string `json:"triggerInstruction"`
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Priority int `json:"priority"`
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Agent agentRevisionAgent `json:"agent"`
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Model agentRevisionModel `json:"model"`
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}
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// agentRevisionModel deliberately excludes APIKey. A revision must capture
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// reproducible routing/model parameters without duplicating credentials.
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type agentRevisionModel struct {
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ConfigID int64 `json:"configId"`
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ConfigID int64 `json:"config_id"`
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Provider string `json:"provider"`
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BaseURL string `json:"baseUrl"`
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ModelType string `json:"modelType"`
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ModelName string `json:"modelName"`
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MaxContextTokens int `json:"maxContextTokens"`
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MaxOutputTokens int `json:"maxOutputTokens"`
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TimeoutMS int `json:"timeoutMs"`
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MaxRetryCount int `json:"maxRetryCount"`
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BaseURL string `json:"base_url"`
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ModelType string `json:"model_type"`
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ModelName string `json:"model_name"`
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MaxContextTokens int `json:"max_context_tokens"`
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MaxOutputTokens int `json:"max_output_tokens"`
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TimeoutMS int `json:"timeout_ms"`
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MaxRetryCount int `json:"max_retry_count"`
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}
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type agentRevisionAgent struct {
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Name string `json:"name"`
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Description string `json:"description"`
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AIConfigID int64 `json:"aiConfigId"`
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MaxSteps int `json:"maxSteps"`
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ContextWindow int `json:"contextWindow"`
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ToolPolicy string `json:"toolPolicy"`
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KnowledgePolicy string `json:"knowledgePolicy"`
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ServiceMode int `json:"serviceMode"`
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SystemPrompt string `json:"systemPrompt"`
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WelcomeMessage string `json:"welcomeMessage"`
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ReplyTimeoutSeconds int `json:"replyTimeoutSeconds"`
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TeamIDs string `json:"teamIds"`
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HandoffMode int `json:"handoffMode"`
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FallbackMode int `json:"fallbackMode"`
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FallbackMessage string `json:"fallbackMessage"`
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KnowledgeIDs string `json:"knowledgeIds"`
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SkillIDs string `json:"skillIds"`
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AllowedMCPTools string `json:"allowedMcpTools"`
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AIConfigID int64 `json:"ai_config_id"`
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MaxSteps int `json:"max_steps"`
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ContextWindow int `json:"context_window"`
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ToolPolicy string `json:"tool_policy"`
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KnowledgePolicy string `json:"knowledge_policy"`
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ServiceMode int `json:"service_mode"`
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SystemPrompt string `json:"system_prompt"`
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WelcomeMessage string `json:"welcome_message"`
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ReplyTimeoutSeconds int `json:"reply_timeout_seconds"`
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TeamIDs string `json:"team_ids"`
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HandoffMode int `json:"handoff_mode"`
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FallbackMode int `json:"fallback_mode"`
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FallbackMessage string `json:"fallback_message"`
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KnowledgeIDs string `json:"knowledge_ids"`
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}
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// AgentRevisionSnapshot is the immutable runtime configuration restored from
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// a published revision. Model credentials deliberately remain on the current
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// AIConfig so credential rotation does not require republishing every Agent.
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type AgentRevisionSnapshot struct {
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Revision models.AgentRevision
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Agent models.AIAgent
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AIConfig models.AIConfig
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WorkflowBindings []AgentRevisionWorkflowBinding
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Revision models.AgentRevision
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Agent models.AIAgent
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AIConfig models.AIConfig
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}
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// ResolvePublishedSnapshot restores an immutable published Agent revision.
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@@ -117,7 +105,7 @@ func (s *agentRevisionService) ResolvePublishedSnapshot(agent models.AIAgent, co
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if publishedConfigID <= 0 {
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publishedConfigID = definition.Model.ConfigID
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}
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if publishedConfigID > 0 && publishedConfigID != config.ID {
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if !config.Platform && publishedConfigID > 0 && publishedConfigID != config.ID {
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publishedConfig := repositories.AIConfigRepository.Get(sqls.DB(), publishedConfigID)
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if publishedConfig == nil || publishedConfig.Status != enums.StatusOk {
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return nil, errorsx.InvalidParam("published agent model config is unavailable")
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@@ -125,8 +113,9 @@ func (s *agentRevisionService) ResolvePublishedSnapshot(agent models.AIAgent, co
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snapshot.AIConfig = *publishedConfig
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}
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applyRevisionAgentSnapshot(&snapshot.Agent, definition.Agent)
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snapshot.WorkflowBindings = append([]AgentRevisionWorkflowBinding(nil), definition.WorkflowBindings...)
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applyRevisionModelSnapshot(&snapshot.AIConfig, definition.Model)
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if !config.Platform {
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applyRevisionModelSnapshot(&snapshot.AIConfig, definition.Model)
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}
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return snapshot, nil
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}
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@@ -150,8 +139,6 @@ func applyRevisionAgentSnapshot(agent *models.AIAgent, definition agentRevisionA
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agent.FallbackMode = enums.AIAgentFallbackMode(definition.FallbackMode)
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agent.FallbackMessage = definition.FallbackMessage
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agent.KnowledgeIDs = definition.KnowledgeIDs
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agent.SkillIDs = definition.SkillIDs
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agent.AllowedMCPTools = definition.AllowedMCPTools
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}
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func applyRevisionModelSnapshot(config *models.AIConfig, definition agentRevisionModel) {
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@@ -188,13 +175,9 @@ func (s *agentRevisionService) publishSnapshot(db *gorm.DB, agent *models.AIAgen
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ToolPolicy: agent.ToolPolicy, KnowledgePolicy: agent.KnowledgePolicy, ServiceMode: int(agent.ServiceMode), SystemPrompt: agent.SystemPrompt,
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WelcomeMessage: agent.WelcomeMessage, ReplyTimeoutSeconds: agent.ReplyTimeoutSeconds, TeamIDs: agent.TeamIDs, HandoffMode: int(agent.HandoffMode),
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FallbackMode: int(agent.FallbackMode), FallbackMessage: agent.FallbackMessage, KnowledgeIDs: agent.KnowledgeIDs,
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SkillIDs: agent.SkillIDs, AllowedMCPTools: agent.AllowedMCPTools,
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},
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Model: model,
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}
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for _, binding := range repositories.AIAgentWorkflowBindingRepository.FindEnabledByAgentID(db, agent.ID) {
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definition.WorkflowBindings = append(definition.WorkflowBindings, AgentRevisionWorkflowBinding{WorkflowID: binding.WorkflowID, WorkflowVersionID: binding.WorkflowVersionID, ToolName: binding.ToolName, TriggerInstruction: binding.TriggerInstruction, Priority: binding.Priority})
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}
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data, err := json.Marshal(definition)
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if err != nil {
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return nil, err
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