feat: Enhance AI Agent and Channel Management

- Updated labels in the AI Agents dashboard for clarity, changing "流程状态" to "Playbook 状态" and "未发布流程" to "未发布 Playbook".
- Introduced AI Agent rollout percentage management in channel editing, allowing users to set and rollback rollout percentages.
- Added new API endpoints for rolling back AI Agent rollout and fetching agent run metrics.
- Implemented new UI components for displaying agent run details, including status, duration, and input/output tokens.
- Enhanced type definitions for AdminChannel and AIAgent to include rollout percentages and runtime modes.
- Updated navigation to include a section for agent runs.
- Added new translations for agent run features in both English and Chinese.

internal/ai/runtime/reply_commit_service.go

@@ -3,6 +3,8 @@ package runtime
 import (
 	"fmt"
 	"strings"
+
+	aitooling "agent-desk/internal/ai/tooling"
 	"time"
 
 	"agent-desk/internal/models"
@@ -31,9 +33,9 @@ func newReplyCommitService() *replyCommitService {
 }
 
 func (s *replyCommitService) SendAIReply(input replyCommitInput) (*models.Message, error) {
-	replyText := strings.TrimSpace(input.ReplyText)
-	if replyText == "" {
-		return nil, nil
+	replyText, err := aitooling.NormalizeCustomerReply(input.ReplyText)
+	if err != nil {
+		return nil, err
 	}
 	replyMessage, err := svc.MessageService.SendAIMessageWithRequestIDAndWorkflowRunID(
 		input.Conversation.ID,