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feat: Enhance AI Agent and Channel Management

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- Updated labels in the AI Agents dashboard for clarity, changing "流程状态" to "Playbook 状态" and "未发布流程" to "未发布 Playbook".
- Introduced AI Agent rollout percentage management in channel editing, allowing users to set and rollback rollout percentages.
- Added new API endpoints for rolling back AI Agent rollout and fetching agent run metrics.
- Implemented new UI components for displaying agent run details, including status, duration, and input/output tokens.
- Enhanced type definitions for AdminChannel and AIAgent to include rollout percentages and runtime modes.
- Updated navigation to include a section for agent runs.
- Added new translations for agent run features in both English and Chinese.
This commit is contained in:
mlogclub
2026-07-25 12:04:06 +08:00
parent 45741d4032
commit 34051a4631
101 changed files with 8377 additions and 340 deletions
Download Patch File Download Diff File Expand all files Collapse all files
internal/pkg/dto/request/agent_evaluation_request.go
+15
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@@ -0,0 +1,15 @@
package request
type RunAgentEvaluationRequest struct {
AIAgentID int64 `json:"aiAgentId"`
EngineCode string `json:"engineCode"`
Cases []AgentEvaluationCase `json:"cases"`
}
type AgentEvaluationCase struct {
ID string `json:"id"`
Category string `json:"category"`
Message string `json:"message"`
History []string `json:"history,omitempty"`
Expect map[string]any `json:"expect,omitempty"`
}
internal/pkg/dto/request/agent_run_request.go
+10
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@@ -0,0 +1,10 @@
package request
import "agent-desk/internal/pkg/enums"
type SaveAgentRunQualityFeedbackRequest struct {
AgentRunID int64 `json:"agentRunId"`
ResolutionStatus enums.AgentRunResolutionStatus `json:"resolutionStatus"`
EvidenceStatus enums.AgentRunEvidenceStatus `json:"evidenceStatus"`
Comment string `json:"comment"`
}
internal/pkg/dto/request/ai_request.go
+20
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@@ -46,14 +46,21 @@ type CreateAIAgentRequest struct {
Name string `json:"name"`
Description string `json:"description"`
AIConfigID int64 `json:"aiConfigId"`
RuntimeMode enums.AIAgentRuntimeMode `json:"runtimeMode"`
MaxSteps int `json:"maxSteps"`
ContextWindow int `json:"contextWindow"`
ToolPolicy string `json:"toolPolicy"`
KnowledgePolicy string `json:"knowledgePolicy"`
ServiceMode enums.IMConversationServiceMode `json:"serviceMode"`
SystemPrompt string `json:"systemPrompt"`
WelcomeMessage string `json:"welcomeMessage"`
ReplyTimeoutSeconds int `json:"replyTimeoutSeconds"`
RolloutPercent int `json:"rolloutPercent"`
TeamIDs []int64 `json:"teamIds"`
HandoffMode enums.AIAgentHandoffMode `json:"handoffMode"`
FallbackMode enums.AIAgentFallbackMode `json:"fallbackMode"`
FallbackMessage string `json:"fallbackMessage"`
KnowledgeBaseIDs []int64 `json:"knowledgeBaseIds"`
SkillIDs []int64 `json:"skillIds"`
DirectTools []AIAgentMCPToolRequest `json:"directTools"`
}
@@ -67,6 +74,19 @@ type DeleteAIAgentRequest struct {
ID int64 `json:"id"`
}
type PublishAIAgentRequest struct {
ID int64 `json:"id"`
}
type RollbackAIAgentRequest struct {
ID int64 `json:"id"`
RevisionID int64 `json:"revisionId"`
}
type RollbackAIAgentRolloutRequest struct {
ID int64 `json:"id"`
}
type UpdateAIAgentStatusRequest struct {
ID int64 `json:"id"`
Status int `json:"status"`
internal/pkg/dto/request/channel_request.go
+11 -6
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@@ -1,12 +1,13 @@
package request
type CreateChannelRequest struct {
ChannelType string `json:"channelType"`
AIAgentID int64 `json:"aiAgentId"`
Name string `json:"name"`
ConfigJSON string `json:"configJson"`
Status int `json:"status"`
Remark string `json:"remark"`
ChannelType string `json:"channelType"`
AIAgentID int64 `json:"aiAgentId"`
AIAgentRolloutPercent int `json:"aiAgentRolloutPercent"`
Name string `json:"name"`
ConfigJSON string `json:"configJson"`
Status int `json:"status"`
Remark string `json:"remark"`
}
type UpdateChannelRequest struct {
@@ -19,6 +20,10 @@ type UpdateChannelStatusRequest struct {
Status int `json:"status"`
}
type RollbackChannelAIAgentRolloutRequest struct {
ID int64 `json:"id"`
}
type DeleteChannelRequest struct {
ID int64 `json:"id"`
}
internal/pkg/dto/response/agent_evaluation_response.go
+20
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@@ -0,0 +1,20 @@
package response
type AgentEvaluationResultResponse struct {
CaseID string `json:"caseId"`
Category string `json:"category"`
EngineCode string `json:"engineCode"`
Passed bool `json:"passed"`
ReplyText string `json:"replyText"`
Interrupted bool `json:"interrupted"`
Error string `json:"error,omitempty"`
Finding string `json:"finding,omitempty"`
}
type AgentEvaluationReportResponse struct {
EngineCode string `json:"engineCode"`
Total int `json:"total"`
Passed int `json:"passed"`
Results []AgentEvaluationResultResponse `json:"results"`
CSV string `json:"csv"`
}
internal/pkg/dto/response/agent_run_response.go
+66
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@@ -0,0 +1,66 @@
package response
import "agent-desk/internal/pkg/enums"
type AgentRunResponse struct {
ID int64 `json:"id"`
ConversationID int64 `json:"conversationId"`
AIAgentID int64 `json:"aiAgentId"`
AgentRevisionID int64 `json:"agentRevisionId"`
SourceMessageID int64 `json:"sourceMessageId"`
WorkflowRunID int64 `json:"workflowRunId"`
EngineCode string `json:"engineCode"`
Status string `json:"status"`
PromptTokens int `json:"promptTokens"`
CompletionTokens int `json:"completionTokens"`
StartedAt string `json:"startedAt"`
EndedAt string `json:"endedAt"`
DurationMS int64 `json:"durationMs"`
ErrorMessage string `json:"errorMessage"`
TraceData string `json:"traceData"`
CreatedAt string `json:"createdAt"`
UpdatedAt string `json:"updatedAt"`
Steps []AgentStepResponse `json:"steps,omitempty"`
ToolCalls []AgentToolCallResponse `json:"toolCalls,omitempty"`
QualityFeedback *AgentRunQualityFeedbackResponse `json:"qualityFeedback,omitempty"`
}
type AgentRunQualityFeedbackResponse struct {
ID int64 `json:"id"`
AgentRunID int64 `json:"agentRunId"`
ResolutionStatus enums.AgentRunResolutionStatus `json:"resolutionStatus"`
EvidenceStatus enums.AgentRunEvidenceStatus `json:"evidenceStatus"`
Comment string `json:"comment"`
UpdateUserName string `json:"updateUserName"`
UpdatedAt string `json:"updatedAt"`
}
type AgentStepResponse struct {
ID int64 `json:"id"`
AgentRunID int64 `json:"agentRunId"`
WorkflowRunID int64 `json:"workflowRunId"`
StepType string `json:"stepType"`
StepCode string `json:"stepCode"`
Status string `json:"status"`
InputPreview string `json:"inputPreview"`
OutputPreview string `json:"outputPreview"`
ErrorMessage string `json:"errorMessage"`
StartedAt string `json:"startedAt"`
EndedAt string `json:"endedAt"`
DurationMS int `json:"durationMs"`
}
type AgentToolCallResponse struct {
ID int64 `json:"id"`
AgentRunID int64 `json:"agentRunId"`
AgentStepID int64 `json:"agentStepId"`
ToolCode string `json:"toolCode"`
RiskLevel string `json:"riskLevel"`
RequireConfirm bool `json:"requireConfirm"`
Status string `json:"status"`
ArgumentsPreview string `json:"argumentsPreview"`
ResultPreview string `json:"resultPreview"`
ErrorMessage string `json:"errorMessage"`
DurationMS int `json:"durationMs"`
CreatedAt string `json:"createdAt"`
}
internal/pkg/dto/response/ai_response.go
+52 -30
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@@ -24,6 +24,18 @@ type AIAgentMCPToolResponse struct {
Arguments map[string]string `json:"arguments"`
}
type AgentRevisionResponse struct {
ID int64 `json:"id"`
AgentID int64 `json:"agentId"`
Revision int `json:"revision"`
WorkflowVersionID int64 `json:"workflowVersionId"`
Status enums.Status `json:"status"`
DefinitionHash string `json:"definitionHash"`
PublishedAt string `json:"publishedAt"`
PublishedByID int64 `json:"publishedById"`
PublishedByName string `json:"publishedByName"`
}
type AIConfigResponse struct {
ID int64 `json:"id"`
Name string `json:"name"`
@@ -67,34 +79,44 @@ func BuildAIConfigResponse(item *models.AIConfig) AIConfigResponse {
}
type AIAgentResponse struct {
ID int64 `json:"id"`
Name string `json:"name"`
Description string `json:"description"`
Status enums.Status `json:"status"`
StatusName string `json:"statusName"`
AIConfigID int64 `json:"aiConfigId"`
AIConfigName string `json:"aiConfigName"`
ServiceMode enums.IMConversationServiceMode `json:"serviceMode"`
ServiceModeName string `json:"serviceModeName"`
SystemPrompt string `json:"systemPrompt"`
WelcomeMessage string `json:"welcomeMessage"`
ReplyTimeoutSeconds int `json:"replyTimeoutSeconds"`
Teams []AIAgentTeamResponse `json:"teams"`
HandoffMode enums.AIAgentHandoffMode `json:"handoffMode"`
HandoffModeName string `json:"handoffModeName"`
FallbackMode enums.AIAgentFallbackMode `json:"fallbackMode"`
FallbackModeName string `json:"fallbackModeName"`
FallbackMessage string `json:"fallbackMessage"`
SkillIDs []int64 `json:"skillIds"`
Skills []AIAgentSkillResponse `json:"skills"`
DirectTools []AIAgentMCPToolResponse `json:"directTools"`
WorkflowVersionID int64 `json:"workflowVersionId"`
WorkflowPublished bool `json:"workflowPublished"`
WorkflowState string `json:"workflowState"`
WorkflowStateText string `json:"workflowStateText"`
SortNo int `json:"sortNo"`
CreatedAt string `json:"createdAt"`
UpdatedAt string `json:"updatedAt"`
CreateUserName string `json:"createUserName"`
UpdateUserName string `json:"updateUserName"`
ID int64 `json:"id"`
Name string `json:"name"`
Description string `json:"description"`
Status enums.Status `json:"status"`
StatusName string `json:"statusName"`
AIConfigID int64 `json:"aiConfigId"`
AIConfigName string `json:"aiConfigName"`
RuntimeMode enums.AIAgentRuntimeMode `json:"runtimeMode"`
RuntimeModeName string `json:"runtimeModeName"`
MaxSteps int `json:"maxSteps"`
ContextWindow int `json:"contextWindow"`
ToolPolicy string `json:"toolPolicy"`
KnowledgePolicy string `json:"knowledgePolicy"`
ServiceMode enums.IMConversationServiceMode `json:"serviceMode"`
ServiceModeName string `json:"serviceModeName"`
SystemPrompt string `json:"systemPrompt"`
WelcomeMessage string `json:"welcomeMessage"`
ReplyTimeoutSeconds int `json:"replyTimeoutSeconds"`
RolloutPercent int `json:"rolloutPercent"`
PreviousRolloutPercent int `json:"previousRolloutPercent"`
Teams []AIAgentTeamResponse `json:"teams"`
HandoffMode enums.AIAgentHandoffMode `json:"handoffMode"`
HandoffModeName string `json:"handoffModeName"`
FallbackMode enums.AIAgentFallbackMode `json:"fallbackMode"`
FallbackModeName string `json:"fallbackModeName"`
FallbackMessage string `json:"fallbackMessage"`
KnowledgeBaseIDs []int64 `json:"knowledgeBaseIds"`
SkillIDs []int64 `json:"skillIds"`
Skills []AIAgentSkillResponse `json:"skills"`
DirectTools []AIAgentMCPToolResponse `json:"directTools"`
WorkflowVersionID int64 `json:"workflowVersionId"`
PublishedRevisionID int64 `json:"publishedRevisionId"`
WorkflowPublished bool `json:"workflowPublished"`
WorkflowState string `json:"workflowState"`
WorkflowStateText string `json:"workflowStateText"`
SortNo int `json:"sortNo"`
CreatedAt string `json:"createdAt"`
UpdatedAt string `json:"updatedAt"`
CreateUserName string `json:"createUserName"`
UpdateUserName string `json:"updateUserName"`
}
internal/pkg/dto/response/ai_workflow_response.go
+7
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@@ -41,6 +41,13 @@ type AIWorkflowValidationResponse struct {
Errors []workflowvalidator.Error `json:"errors"`
}
type AIWorkflowTemplateResponse struct {
Code string `json:"code"`
Name string `json:"name"`
Description string `json:"description"`
Definition dsl.Definition `json:"definition"`
}
type AIWorkflowNodeSpecResponse struct {
Type string `json:"type"`
Title string `json:"title"`
internal/pkg/dto/response/channel_response.go
+21 -17
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@@ -6,15 +6,17 @@ import (
)
type ChannelResponse struct {
ID int64 `json:"id"`
ChannelType string `json:"channelType"`
ChannelID string `json:"channelId"`
AIAgentID int64 `json:"aiAgentId"`
AIAgentName string `json:"aiAgentName,omitempty"`
Name string `json:"name"`
ConfigJSON string `json:"configJson"`
Status enums.Status `json:"status"`
Remark string `json:"remark"`
ID int64 `json:"id"`
ChannelType string `json:"channelType"`
ChannelID string `json:"channelId"`
AIAgentID int64 `json:"aiAgentId"`
AIAgentRolloutPercent int `json:"aiAgentRolloutPercent"`
PreviousAIAgentRolloutPercent int `json:"previousAiAgentRolloutPercent"`
AIAgentName string `json:"aiAgentName,omitempty"`
Name string `json:"name"`
ConfigJSON string `json:"configJson"`
Status enums.Status `json:"status"`
Remark string `json:"remark"`
}
type WxWorkKFAccountResponse struct {
@@ -29,13 +31,15 @@ func BuildChannelResponse(item *models.Channel) ChannelResponse {
return ChannelResponse{}
}
return ChannelResponse{
ID: item.ID,
ChannelType: item.ChannelType,
ChannelID: item.ChannelID,
AIAgentID: item.AIAgentID,
Name: item.Name,
ConfigJSON: item.ConfigJSON,
Status: item.Status,
Remark: item.Remark,
ID: item.ID,
ChannelType: item.ChannelType,
ChannelID: item.ChannelID,
AIAgentID: item.AIAgentID,
AIAgentRolloutPercent: item.AIAgentRolloutPercent,
PreviousAIAgentRolloutPercent: item.PreviousAIAgentRolloutPercent,
Name: item.Name,
ConfigJSON: item.ConfigJSON,
Status: item.Status,
Remark: item.Remark,
}
}
internal/pkg/enums/agent.go
+28
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@@ -1,5 +1,33 @@
package enums
type AgentRunResolutionStatus string
const (
AgentRunResolutionStatusUnknown AgentRunResolutionStatus = "unknown"
AgentRunResolutionStatusResolved AgentRunResolutionStatus = "resolved"
AgentRunResolutionStatusUnresolved AgentRunResolutionStatus = "unresolved"
)
var AgentRunResolutionStatusValues = []AgentRunResolutionStatus{
AgentRunResolutionStatusUnknown,
AgentRunResolutionStatusResolved,
AgentRunResolutionStatusUnresolved,
}
type AgentRunEvidenceStatus string
const (
AgentRunEvidenceStatusUnknown AgentRunEvidenceStatus = "unknown"
AgentRunEvidenceStatusSupported AgentRunEvidenceStatus = "supported"
AgentRunEvidenceStatusUnsupported AgentRunEvidenceStatus = "unsupported"
)
var AgentRunEvidenceStatusValues = []AgentRunEvidenceStatus{
AgentRunEvidenceStatusUnknown,
AgentRunEvidenceStatusSupported,
AgentRunEvidenceStatusUnsupported,
}
type ServiceStatus int
const (
internal/pkg/enums/im.go
+36
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@@ -220,22 +220,58 @@ type AIAgentFallbackMode int
const (
AIAgentFallbackModeNoAnswer AIAgentFallbackMode = 1
AIAgentFallbackModeSuggestRetry AIAgentFallbackMode = 2
AIAgentFallbackModeHandoff AIAgentFallbackMode = 3
)
var AIAgentFallbackModeValues = []AIAgentFallbackMode{
AIAgentFallbackModeNoAnswer,
AIAgentFallbackModeSuggestRetry,
AIAgentFallbackModeHandoff,
}
var aiAgentFallbackModeLabelMap = map[AIAgentFallbackMode]string{
AIAgentFallbackModeNoAnswer: "直接说明知识不足",
AIAgentFallbackModeSuggestRetry: "引导用户补充信息",
AIAgentFallbackModeHandoff: "转人工客服",
}
func GetAIAgentFallbackModeLabel(mode AIAgentFallbackMode) string {
return aiAgentFallbackModeLabelMap[mode]
}
type AIAgentRuntimeMode string
const (
AIAgentRuntimeModeWorkflow AIAgentRuntimeMode = "workflow"
AIAgentRuntimeModeAutonomous AIAgentRuntimeMode = "autonomous"
AIAgentRuntimeModeHybrid AIAgentRuntimeMode = "hybrid"
)
var AIAgentRuntimeModeValues = []AIAgentRuntimeMode{
AIAgentRuntimeModeWorkflow,
AIAgentRuntimeModeAutonomous,
AIAgentRuntimeModeHybrid,
}
var aiAgentRuntimeModeLabelMap = map[AIAgentRuntimeMode]string{
AIAgentRuntimeModeWorkflow: "流程编排",
AIAgentRuntimeModeAutonomous: "自主运行",
AIAgentRuntimeModeHybrid: "混合运行",
}
func GetAIAgentRuntimeModeLabel(mode AIAgentRuntimeMode) string {
return aiAgentRuntimeModeLabelMap[mode]
}
func IsValidAIAgentRuntimeMode(mode AIAgentRuntimeMode) bool {
for _, item := range AIAgentRuntimeModeValues {
if item == mode {
return true
}
}
return false
}
const (
IMRealtimeEventConnected = "connected"
IMRealtimeEventPong = "pong"
internal/pkg/toolx/builtin_tools.go
+23 -2
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@@ -57,6 +57,24 @@ var (
SourceType: enums.ToolSourceTypeBuiltin,
AutoInjected: true,
}
BuiltinConversationContext = ToolSpec{
Code: "builtin/conversation_context",
ServerCode: "builtin",
Name: "conversation_context",
Title: "会话上下文",
Description: "读取当前客户基础信息和会话摘要。",
SourceType: enums.ToolSourceTypeBuiltin,
DirectAccess: true,
}
BuiltinKnowledgeRetrieve = ToolSpec{
Code: "builtin/knowledge_retrieve",
ServerCode: "builtin",
Name: "knowledge_retrieve",
Title: "知识检索",
Description: "在当前 Agent 已绑定的知识库中检索证据。",
SourceType: enums.ToolSourceTypeBuiltin,
DirectAccess: true,
}
GraphTriageServiceRequest = ToolSpec{
Code: "graph/triage_service_request",
ServerCode: "graph",
@@ -66,6 +84,7 @@ var (
Description: i18nx.Get("tool.graph.triageServiceRequest.description"),
DescriptionKey: "tool.graph.triageServiceRequest.description",
SourceType: enums.ToolSourceTypeGraph,
DirectAccess: true,
RuntimeStatic: true,
Appendix: i18nx.Get("tool.graph.triageServiceRequest.appendix"),
AppendixKey: "tool.graph.triageServiceRequest.appendix",
@@ -80,6 +99,7 @@ var (
DescriptionKey: "tool.graph.analyzeConversation.description",
SourceType: enums.ToolSourceTypeGraph,
RuntimeStatic: true,
DirectAccess: true,
Appendix: i18nx.Get("tool.graph.analyzeConversation.appendix"),
AppendixKey: "tool.graph.analyzeConversation.appendix",
}
@@ -92,6 +112,7 @@ var (
Description: i18nx.Get("tool.graph.prepareTicketDraft.description"),
DescriptionKey: "tool.graph.prepareTicketDraft.description",
SourceType: enums.ToolSourceTypeGraph,
DirectAccess: true,
RuntimeStatic: true,
Appendix: i18nx.Get("tool.graph.prepareTicketDraft.appendix"),
AppendixKey: "tool.graph.prepareTicketDraft.appendix",
@@ -105,7 +126,6 @@ var (
Description: i18nx.Get("tool.graph.createTicketConfirm.description"),
DescriptionKey: "tool.graph.createTicketConfirm.description",
SourceType: enums.ToolSourceTypeGraph,
DirectAccess: true,
RuntimeStatic: true,
Aliases: []string{"builtin/create_ticket_with_confirmation"},
Appendix: i18nx.Get("tool.graph.createTicketConfirm.appendix"),
@@ -120,7 +140,6 @@ var (
Description: i18nx.Get("tool.graph.handoffConversation.description"),
DescriptionKey: "tool.graph.handoffConversation.description",
SourceType: enums.ToolSourceTypeGraph,
DirectAccess: true,
RuntimeStatic: true,
Appendix: i18nx.Get("tool.graph.handoffConversation.appendix"),
AppendixKey: "tool.graph.handoffConversation.appendix",
@@ -128,6 +147,8 @@ var (
RegisteredToolSpecs = []ToolSpec{
BuiltinToolSearch,
BuiltinSkill,
BuiltinConversationContext,
BuiltinKnowledgeRetrieve,
GraphTriageServiceRequest,
GraphAnalyzeConversation,
GraphPrepareTicketDraft,