diff --git a/web/app/dashboard/tickets/page.tsx b/web/app/dashboard/tickets/page.tsx
index e95d089..106485b 100644
--- a/web/app/dashboard/tickets/page.tsx
+++ b/web/app/dashboard/tickets/page.tsx
@@ -1,6 +1,6 @@
 "use client"
 
-import { PlusIcon, RefreshCcwIcon, SearchXIcon } from "lucide-react"
+import { PlusIcon, RefreshCcwIcon, SearchIcon, SearchXIcon } from "lucide-react"
 import { useSearchParams } from "next/navigation"
 import { useCallback, useEffect, useMemo, useRef, useState } from "react"
 import { toast } from "sonner"
@@ -246,9 +246,32 @@ export default function TicketsPage() {
   return (
     <div className="flex flex-col gap-4 p-6">
       <div className="flex flex-wrap items-center justify-between gap-3">
-        <div>
-          <h1 className="text-2xl font-semibold tracking-normal">工单</h1>
-          <p className="text-sm text-muted-foreground">按状态、负责人和标签快速处理轻量工单</p>
+        <div className="rounded-lg border bg-background/80 p-2">
+          <div className="flex flex-wrap gap-2">
+            {quickViews.map((view) => (
+              <button
+                key={view.key}
+                type="button"
+                className={cn(
+                  "inline-flex min-w-0 items-center gap-2 rounded-md border px-3 py-1.5 text-sm transition",
+                  quickView === view.key
+                    ? "border-primary bg-primary text-primary-foreground"
+                    : "border-border bg-background hover:bg-muted",
+                )}
+                onClick={() => setQuickView(view.key)}
+              >
+                <span className="truncate font-medium">{view.label}</span>
+                <span
+                  className={cn(
+                    "rounded-full px-1.5 py-0.5 text-[11px] font-semibold tabular-nums",
+                    quickView === view.key ? "bg-primary-foreground/20" : "bg-muted text-muted-foreground",
+                  )}
+                >
+                  {view.count}
+                </span>
+              </button>
+            ))}
+          </div>
         </div>
         <div className="flex items-center gap-2">
           <Button type="button" variant="outline" onClick={() => void loadData()} disabled={loading}>
@@ -262,34 +285,6 @@ export default function TicketsPage() {
         </div>
       </div>
 
-      <div className="rounded-lg border bg-background/80 p-2">
-        <div className="flex flex-wrap gap-2">
-          {quickViews.map((view) => (
-            <button
-              key={view.key}
-              type="button"
-              className={cn(
-                "inline-flex min-w-0 items-center gap-2 rounded-md border px-3 py-1.5 text-sm transition",
-                quickView === view.key
-                  ? "border-primary bg-primary text-primary-foreground"
-                  : "border-border bg-background hover:bg-muted",
-              )}
-              onClick={() => setQuickView(view.key)}
-            >
-              <span className="truncate font-medium">{view.label}</span>
-              <span
-                className={cn(
-                  "rounded-full px-1.5 py-0.5 text-[11px] font-semibold tabular-nums",
-                  quickView === view.key ? "bg-primary-foreground/20" : "bg-muted text-muted-foreground",
-                )}
-              >
-                {view.count}
-              </span>
-            </button>
-          ))}
-        </div>
-      </div>
-
       <div className="flex flex-wrap items-center gap-2 rounded-lg border bg-background/80 p-3">
         <Input
           className="w-full sm:w-72"
@@ -330,6 +325,14 @@ export default function TicketsPage() {
           <SearchXIcon className="size-4" />
           重置
         </Button>
+        <Button type="button" variant="outline" onClick={() => void loadData()} disabled={loading}>
+          <RefreshCcwIcon className={cn("size-4", loading ? "animate-spin" : "")} />
+          刷新
+        </Button>
+        <Button type="button" onClick={() => void loadData()} disabled={loading}>
+          <SearchIcon className="size-4" />
+          查询
+        </Button>
       </div>
 
       <div className="overflow-hidden rounded-lg border border-border">
diff --git a/web/components/rich-text-editor.tsx b/web/components/rich-text-editor.tsx
deleted file mode 100644
index 6c80874..0000000
--- a/web/components/rich-text-editor.tsx
+++ /dev/null
@@ -1,161 +0,0 @@
-"use client"
-
-import { useEffect } from "react"
-import { EditorContent, useEditor } from "@tiptap/react"
-import StarterKit from "@tiptap/starter-kit"
-import Placeholder from "@tiptap/extension-placeholder"
-import {
-  BoldIcon,
-  ItalicIcon,
-  ListIcon,
-  ListOrderedIcon,
-  QuoteIcon,
-  RedoIcon,
-  UndoIcon,
-} from "lucide-react"
-
-import { Button } from "@/components/ui/button"
-import {
-  ToggleGroup,
-  ToggleGroupItem,
-} from "@/components/ui/toggle-group"
-import { Separator } from "@/components/ui/separator"
-
-type RichTextEditorProps = {
-  content: string
-  onChange: (html: string) => void
-  placeholder?: string
-  disabled?: boolean
-}
-
-export function RichTextEditor({
-  content,
-  onChange,
-  placeholder = "输入内容...",
-  disabled = false,
-}: RichTextEditorProps) {
-  const editor = useEditor({
-    immediatelyRender: false,
-    extensions: [
-      StarterKit.configure({
-        heading: {
-          levels: [1, 2, 3],
-        },
-        bulletList: {
-          keepMarks: true,
-          keepAttributes: false,
-        },
-        orderedList: {
-          keepMarks: true,
-          keepAttributes: false,
-        },
-      }),
-      Placeholder.configure({
-        placeholder,
-      }),
-    ],
-    content,
-    editable: !disabled,
-    onUpdate: ({ editor }) => {
-      const html = editor.getHTML()
-      onChange(html)
-    },
-    editorProps: {
-      attributes: {
-        class:
-          "min-h-64 max-h-96 overflow-y-auto px-4 py-3 text-sm leading-7 text-slate-900 outline-none [&_.ProseMirror-focused]:outline-none [&_p]:m-0 [&_p]:mb-2 [&_h1]:text-2xl [&_h1]:font-bold [&_h1]:mb-3 [&_h2]:text-xl [&_h2]:font-semibold [&_h2]:mb-2 [&_h3]:text-lg [&_h3]:font-semibold [&_h3]:mb-2 [&_ul]:list-disc [&_ul]:pl-6 [&_ol]:list-decimal [&_ol]:pl-6 [&_li]:mb-1 [&_blockquote]:border-l-4 [&_blockquote]:border-muted-foreground [&_blockquote]:pl-4 [&_blockquote]:italic [&_blockquote]:text-muted-foreground",
-      },
-    },
-  })
-
-  useEffect(() => {
-    if (editor && content !== editor.getHTML()) {
-      editor.commands.setContent(content)
-    }
-  }, [content, editor])
-
-  useEffect(() => {
-    if (editor) {
-      editor.setEditable(!disabled)
-    }
-  }, [disabled, editor])
-
-  if (!editor) {
-    return null
-  }
-
-  return (
-    <div className="rounded-lg border bg-background">
-      <div className="flex items-center gap-1 border-b p-2">
-        <ToggleGroup className="flex-wrap gap-1">
-          <ToggleGroupItem
-            value="undo"
-            aria-label="撤销"
-            disabled={!editor.can().undo() || disabled}
-            onClick={() => editor.chain().focus().undo().run()}
-          >
-            <UndoIcon className="size-4" />
-          </ToggleGroupItem>
-          <ToggleGroupItem
-            value="redo"
-            aria-label="重做"
-            disabled={!editor.can().redo() || disabled}
-            onClick={() => editor.chain().focus().redo().run()}
-          >
-            <RedoIcon className="size-4" />
-          </ToggleGroupItem>
-          <Separator orientation="vertical" className="mx-1 h-6" />
-          <ToggleGroupItem
-            value="bold"
-            aria-label="粗体"
-            disabled={disabled}
-            pressed={editor.isActive("bold")}
-            onClick={() => editor.chain().focus().toggleBold().run()}
-          >
-            <BoldIcon className="size-4" />
-          </ToggleGroupItem>
-          <ToggleGroupItem
-            value="italic"
-            aria-label="斜体"
-            disabled={disabled}
-            pressed={editor.isActive("italic")}
-            onClick={() => editor.chain().focus().toggleItalic().run()}
-          >
-            <ItalicIcon className="size-4" />
-          </ToggleGroupItem>
-          <Separator orientation="vertical" className="mx-1 h-6" />
-          <ToggleGroupItem
-            value="bulletList"
-            aria-label="无序列表"
-            disabled={disabled}
-            pressed={editor.isActive("bulletList")}
-            onClick={() => editor.chain().focus().toggleBulletList().run()}
-          >
-            <ListIcon className="size-4" />
-          </ToggleGroupItem>
-          <ToggleGroupItem
-            value="orderedList"
-            aria-label="有序列表"
-            disabled={disabled}
-            pressed={editor.isActive("orderedList")}
-            onClick={() => editor.chain().focus().toggleOrderedList().run()}
-          >
-            <ListOrderedIcon className="size-4" />
-          </ToggleGroupItem>
-          <ToggleGroupItem
-            value="blockquote"
-            aria-label="引用"
-            disabled={disabled}
-            pressed={editor.isActive("blockquote")}
-            onClick={() => editor.chain().focus().toggleBlockquote().run()}
-          >
-            <QuoteIcon className="size-4" />
-          </ToggleGroupItem>
-        </ToggleGroup>
-      </div>
-      <div className="p-2">
-        <EditorContent editor={editor} />
-      </div>
-    </div>
-  )
-}