refactor: remove ExternalType from CustomerIdentity and related structures

internal/controllers/api/channel_controller.go

@@ -19,20 +19,19 @@ func (c *ChannelController) AnyConfig() *web.JsonResult {
 	if channel == nil {
 		return web.JsonErrorMsg("接入渠道未初始化")
 	}
-	cfg, externalSource, err := resolveWidgetConfig(channel.ChannelType, channel.ConfigJSON)
+	cfg, err := resolveWidgetConfig(channel.ChannelType, channel.ConfigJSON)
 	if err != nil {
 		return web.JsonError(err)
 	}
 
 	ret := response.WidgetConfigResponse{
-		ChannelID:      channel.ChannelID,
+		ChannelID:   channel.ChannelID,
-		ChannelType:    channel.ChannelType,
+		ChannelType: channel.ChannelType,
-		ExternalSource: externalSource,
+		Title:       cfg.Title,
-		Title:          cfg.Title,
+		Subtitle:    cfg.Subtitle,
-		Subtitle:       cfg.Subtitle,
+		ThemeColor:  cfg.ThemeColor,
-		ThemeColor:     cfg.ThemeColor,
+		Position:    cfg.Position,
-		Position:       cfg.Position,
+		Width:       cfg.Width,
-		Width:          cfg.Width,
 	}
 	return web.JsonData(ret)
 }
@@ -45,12 +44,12 @@ type webLikeWidgetConfig struct {
 	Width      string
 }
 
-func resolveWidgetConfig(channelType, rawConfig string) (*webLikeWidgetConfig, string, error) {
+func resolveWidgetConfig(channelType, rawConfig string) (*webLikeWidgetConfig, error) {
 	switch channelType {
 	case enums.ChannelTypeWeb:
 		cfg, err := services.ChannelService.ParseWebChannelConfig(rawConfig)
 		if err != nil {
-			return nil, "", err
+			return nil, err
 		}
 		return &webLikeWidgetConfig{
 			Title:      cfg.Title,
@@ -58,11 +57,11 @@ func resolveWidgetConfig(channelType, rawConfig string) (*webLikeWidgetConfig, s
 			ThemeColor: cfg.ThemeColor,
 			Position:   cfg.Position,
 			Width:      cfg.Width,
-		}, string(enums.ExternalSourceWebChat), nil
+		}, nil
 	case enums.ChannelTypeWechatMP:
 		cfg, err := services.ChannelService.ParseWechatMPChannelConfig(rawConfig)
 		if err != nil {
-			return nil, "", err
+			return nil, err
 		}
 		return &webLikeWidgetConfig{
 			Title:      cfg.Title,
@@ -70,8 +69,8 @@ func resolveWidgetConfig(channelType, rawConfig string) (*webLikeWidgetConfig, s
 			ThemeColor: cfg.ThemeColor,
 			Position:   "right",
 			Width:      "100%",
-		}, string(enums.ExternalSourceWechatMP), nil
+		}, nil
 	default:
-		return nil, "", errorsx.InvalidParam("该渠道不支持开放客服配置")
+		return nil, errorsx.InvalidParam("该渠道不支持开放客服配置")
 	}
 }

internal/models/models.go

@@ -188,7 +188,6 @@ type Customer struct {
 type CustomerIdentity struct {
 	ID             int64                `gorm:"primaryKey;autoIncrement"`
 	CustomerID     int64                `gorm:"type:bigint;not null;uniqueIndex:uk_customer_external"`                    // 为所属客户ID。
-	ExternalType   enums.ExternalType   `gorm:"type:varchar(30);not null;default:'guest';index"`                          // ExternalType 为外部身份类型：guest访客，user主动设置的用户信息。
 	ExternalSource enums.ExternalSource `gorm:"type:varchar(30);uniqueIndex:uk_customer_external"`                        // 为外部身份来源
 	ExternalID     string               `gorm:"type:varchar(128);index:idx_external_id;uniqueIndex:uk_customer_external"` // 为平台侧用户唯一ID，与访客 ExternalID 对齐。
 	RawProfile     string               `gorm:"type:text"`                                                                // 为第三方原始资料JSON。

internal/pkg/dto/response/widget_response.go

@@ -1,12 +1,11 @@
 package response
 
 type WidgetConfigResponse struct {
-	ChannelID      string `json:"channelId"`
+	ChannelID   string `json:"channelId"`
-	ChannelType    string `json:"channelType"`
+	ChannelType string `json:"channelType"`
-	ExternalSource string `json:"externalSource"`
+	Title       string `json:"title"`
-	Title          string `json:"title"`
+	Subtitle    string `json:"subtitle"`
-	Subtitle       string `json:"subtitle"`
+	ThemeColor  string `json:"themeColor"`
-	ThemeColor     string `json:"themeColor"`
+	Position    string `json:"position"`
-	Position       string `json:"position"`
+	Width       string `json:"width"`
-	Width          string `json:"width"`
 }

internal/pkg/enums/customer.go

@@ -6,26 +6,6 @@ func GetCustomerSourceTypeLabel(sourceType ExternalSource) string {
 	return GetExternalSourceLabel(ExternalSource(sourceType))
 }
 
-// ExternalType 客户外部身份类型。
-type ExternalType string
-
-const (
-	ExternalTypeGuest ExternalType = "guest"
-	ExternalTypeUser  ExternalType = "user"
-)
-
-var externalTypeLabelMap = map[ExternalType]string{
-	ExternalTypeGuest: "访客",
-	ExternalTypeUser:  "用户",
-}
-
-func GetExternalTypeLabel(externalType ExternalType) string {
-	if s, ok := externalTypeLabelMap[externalType]; ok {
-		return s
-	}
-	return string(externalType)
-}
-
 // 联系方式类型
 type ContactType string
 

internal/pkg/enums/external_identity.go

@@ -6,13 +6,13 @@ package enums
 type ExternalSource string
 
 const (
-	ExternalSourceWebChat  ExternalSource = "web_chat"
+	ExternalSourceWebChat  ExternalSource = "guest"
 	ExternalSourceWechatMP ExternalSource = "wechat_mp"
 	ExternalSourceWxWorkKF ExternalSource = "wxwork_kf"
 )
 
 var externalSourceLabelMap = map[ExternalSource]string{
-	ExternalSourceWebChat:  "网页客服",
+	ExternalSourceWebChat:  "访客",
 	ExternalSourceWechatMP: "微信公众号",
 	ExternalSourceWxWorkKF: "企业微信客服",
 }

internal/pkg/openidentity/openidentity.go

@@ -15,7 +15,6 @@ import (
 // ExternalInfo 外部访客身份（IM 客户），与站内 AuthPrincipal 区分。
 type ExternalInfo struct {
 	ExternalSource enums.ExternalSource `json:"externalSource"`
-	ExternalType   enums.ExternalType   `json:"externalType"`
 	ExternalID     string               `json:"externalId"`
 	ExternalName   string               `json:"externalName"`
 }
@@ -36,7 +35,6 @@ func GetExternalInfo(ctx iris.Context) (*ExternalInfo, error) {
 	return &ExternalInfo{
 		ExternalSource: externalSource,
 		// TODO: 对接业务系统后，根据业务系统用户信息识别 user；未对接时统一按访客处理。
-		ExternalType: enums.ExternalTypeGuest,
 		ExternalID:   externalID,
 		ExternalName: parseExternalName(ctx),
 	}, nil

internal/services/conversation_service.go

@@ -744,7 +744,6 @@ func (s *conversationService) LinkConversationCustomer(conversationID, customerI
 			} else {
 				idRow := &models.CustomerIdentity{
 					CustomerID:     customerID,
-					ExternalType:   enums.ExternalTypeGuest,
 					ExternalSource: enums.ExternalSource(extSrc),
 					ExternalID:     extID,
 					Status:         enums.StatusOk,

web/lib/generated/enums.ts

@@ -82,15 +82,6 @@ export const ExternalSourceLabels: Record<ExternalSource, string> = {
   [ExternalSource.WxWorkKF]: "企业微信客服",
 }
 
-export enum ExternalType {
-  Guest = "guest",
-  User = "user",
-}
-export const ExternalTypeLabels: Record<ExternalType, string> = {
-  [ExternalType.Guest]: "访客",
-  [ExternalType.User]: "用户",
-}
-
 export enum Gender {
   Unknown = 0,
   Male = 1,