feat: refactor chat panel and message components for improved scrolling and message display

- Replaced manual scroll handling in ChatPanel with ConversationMessageScroller for better performance and maintainability.
- Introduced ConversationMessageBubble and ConversationMessageRow components for consistent message styling.
- Updated SupportChatMessageList to utilize new message components and scrolling logic.
- Added utility components for message scroller and message display, enhancing the overall chat experience.
- Updated package dependencies to include @shadcn/react for UI components.
This commit is contained in:
mlogclub
2026-07-29 10:09:17 +08:00
parent 90f5bab456
commit 74b4317578
10 changed files with 839 additions and 552 deletions
@@ -2,13 +2,16 @@
import { CheckCheckIcon, EyeIcon, MessageCircleMoreIcon } from "lucide-react";
import Image from "next/image";
import {
useCallback,
useEffect,
useLayoutEffect,
useRef,
} from "react";
import { useEffect } from "react";
import { ConversationMessageBubble } from "@/components/chat/conversation-message-bubble";
import {
ConversationMessageRow,
} from "@/components/chat/conversation-message-row";
import {
ConversationMessageScroller,
ConversationMessageScrollerItem,
} from "@/components/chat/conversation-message-scroller";
import { ImMessageHTML } from "@/components/im-message-html";
import { useImageLightbox } from "@/components/image-lightbox";
import { ProjectDialog } from "@/components/project-dialog";
@@ -114,51 +117,41 @@ function getParticipantIdentity(
return participant.participantId || participant.externalParticipantId || "-";
}
function getMessageLayout(message: AdminMessage) {
if (message.senderType === "customer") {
return {
rowClassName: "justify-start",
bubbleClassName: "border-border/70 bg-muted/60 text-foreground shadow-sm",
htmlClassName: "[&_a]:text-foreground [&_a]:underline [&_img]:rounded-md",
recalledBubbleClassName:
"border-dashed border-border/70 bg-muted/40 text-muted-foreground",
recalledHtmlClassName: "text-muted-foreground [&_p]:text-muted-foreground",
metaClassName: "text-left",
};
function getMessageAlign(message: AdminMessage): "start" | "end" {
return message.senderType === "customer" || message.senderType === "system"
? "start"
: "end";
}
function getMessageVariant(message: AdminMessage) {
switch (message.senderType) {
case "agent":
return "agent" as const;
case "ai":
return "ai" as const;
case "system":
return "system" as const;
default:
return "customer" as const;
}
if (message.senderType === "system") {
return {
rowClassName: "justify-center",
bubbleClassName:
"border-dashed border-border bg-muted/60 text-muted-foreground",
htmlClassName: "[&_a]:text-foreground [&_a]:underline [&_img]:rounded-md",
recalledBubbleClassName:
"border-dashed border-border/70 bg-muted/40 text-muted-foreground",
recalledHtmlClassName: "text-muted-foreground [&_p]:text-muted-foreground",
metaClassName: "text-center",
};
}
function getMessageHtmlClassName(message: AdminMessage, isRecalled: boolean) {
if (isRecalled) {
return message.senderType === "agent" || message.senderType === "ai"
? "text-emerald-800 [&_p]:text-emerald-800"
: "text-muted-foreground [&_p]:text-muted-foreground";
}
if (message.senderType === "ai") {
return {
rowClassName: "justify-end",
bubbleClassName: "border-primary/15 bg-primary/5 text-foreground shadow-sm",
htmlClassName: "[&_a]:text-foreground [&_a]:underline [&_img]:rounded-md",
recalledBubbleClassName:
"border-dashed border-emerald-200 bg-emerald-50 text-emerald-800",
recalledHtmlClassName: "text-emerald-800 [&_p]:text-emerald-800",
metaClassName: "text-right",
};
if (message.senderType === "agent") {
return "[&_p]:text-white [&_a]:text-white [&_a]:underline [&_img]:rounded-md";
}
return {
rowClassName: "justify-end",
bubbleClassName: "border-transparent bg-emerald-600 text-white shadow-sm",
htmlClassName:
"[&_p]:text-white [&_a]:text-white [&_a]:underline [&_img]:rounded-md",
recalledBubbleClassName:
"border-dashed border-emerald-200 bg-emerald-50 text-emerald-800",
recalledHtmlClassName: "text-emerald-800 [&_p]:text-emerald-800",
metaClassName: "text-right",
};
return "[&_a]:text-foreground [&_a]:underline [&_img]:rounded-md";
}
function getRecalledBubbleClassName(message: AdminMessage) {
return message.senderType === "agent" || message.senderType === "ai"
? "border-dashed border-emerald-200 bg-emerald-50 text-emerald-800"
: "border-dashed border-border/70 bg-muted/40 text-muted-foreground";
}
export function ConversationDetailDialog({
@@ -187,91 +180,14 @@ export function ConversationDetailDialog({
const statusMeta = currentConversation
? getStatusMeta(currentConversation.status, t)
: null;
const messageBottomRef = useRef<HTMLDivElement | null>(null);
const messagesScrollRootRef = useRef<HTMLDivElement | null>(null);
const loadMoreSentinelRef = useRef<HTMLDivElement | null>(null);
const pendingScrollAnchorRef = useRef<{
scrollHeight: number;
scrollTop: number;
} | null>(null);
const prevLoadingMoreRef = useRef(false);
const { open: openImageLightbox, close: closeImageLightbox } =
useImageLightbox();
const getMessagesViewport = useCallback((): HTMLElement | null => {
return (
messagesScrollRootRef.current?.querySelector(
'[data-slot="scroll-area-viewport"]',
) ?? null
);
}, []);
useEffect(() => {
if (!open) {
closeImageLightbox();
return;
}
if (loading) {
return;
}
const bottom = messageBottomRef.current;
if (!bottom) {
return;
}
bottom.scrollIntoView({ block: "end", behavior: "smooth" });
}, [open, loading, closeImageLightbox]);
useLayoutEffect(() => {
const wasLoading = prevLoadingMoreRef.current;
prevLoadingMoreRef.current = loadingMoreMessages;
if (wasLoading && !loadingMoreMessages && pendingScrollAnchorRef.current) {
const vp = getMessagesViewport();
const anchor = pendingScrollAnchorRef.current;
pendingScrollAnchorRef.current = null;
if (vp && anchor) {
const delta = vp.scrollHeight - anchor.scrollHeight;
vp.scrollTop = anchor.scrollTop + delta;
}
}
}, [loadingMoreMessages, messages, getMessagesViewport]);
useEffect(() => {
if (!open || loading || !messagesHasMore || !onLoadMoreMessages) {
return;
}
const root = getMessagesViewport();
const sentinel = loadMoreSentinelRef.current;
if (!root || !sentinel) {
return;
}
const observer = new IntersectionObserver(
(entries) => {
const hit = entries.some((e) => e.isIntersecting);
if (!hit || loadingMoreMessages) {
return;
}
const vp = getMessagesViewport();
if (vp) {
pendingScrollAnchorRef.current = {
scrollHeight: vp.scrollHeight,
scrollTop: vp.scrollTop,
};
}
void onLoadMoreMessages();
},
{ root, rootMargin: "120px 0px 0px 0px", threshold: 0 },
);
observer.observe(sentinel);
return () => observer.disconnect();
}, [
open,
loading,
messagesHasMore,
loadingMoreMessages,
messages.length,
onLoadMoreMessages,
getMessagesViewport,
]);
}, [open, closeImageLightbox]);
return (
<ProjectDialog
@@ -364,8 +280,8 @@ export function ConversationDetailDialog({
{t("conversationMonitor.loadingDetail")}
</div>
) : currentConversation ? (
<div className="flex min-h-0 flex-1 flex-row overflow-hidden border-t">
<aside className="flex w-90 h-full shrink-0 flex-col overflow-hidden bg-muted/20 border-r border-b-0">
<div className="flex min-h-0 flex-1 flex-col overflow-hidden border-t md:flex-row">
<aside className="flex max-h-[46%] w-full shrink-0 flex-col overflow-hidden border-b bg-muted/20 md:h-full md:max-h-none md:w-90 md:border-r md:border-b-0">
<div className="space-y-4 p-6">
<div className="grid grid-cols-2 gap-3 text-sm">
<InfoItem
@@ -452,103 +368,40 @@ export function ConversationDetailDialog({
</aside>
<section className="flex h-full min-h-0 min-w-0 flex-1 flex-col overflow-hidden bg-background">
<div ref={messagesScrollRootRef} className="min-h-0 flex-1">
<ScrollArea className="h-full min-h-0 bg-muted/10">
<div className="space-y-4 px-6 py-5">
{messagesHasMore ? (
<div
ref={loadMoreSentinelRef}
className="flex min-h-8 flex-col items-center justify-center py-2 text-xs text-muted-foreground"
>
{loadingMoreMessages
? t("conversationMonitor.loadingOlder")
: t("conversationMonitor.loadOlderHint")}
</div>
) : null}
{messages.length ? (
messages.map((message) => {
const layout = getMessageLayout(message);
const isRecalled =
Boolean(message.recalledAt) || message.sendStatus === 6;
const isHtmlMessage =
!isRecalled &&
(message.messageType === "html" ||
message.messageType === "attachment");
const isImageMessage = !isRecalled && message.messageType === "image";
return (
<div
key={message.id}
className={`flex ${layout.rowClassName}`}
>
<div className="max-w-[85%] space-y-2">
<div
className={`text-xs text-muted-foreground ${layout.metaClassName}`}
>
<span>{getSenderLabel(message, t)}</span>
<span className="mx-2">·</span>
<span>{formatDateTime(message.sentAt)}</span>
{isRecalled ? (
<>
<span className="mx-2">·</span>
<span>{t("conversationMonitor.messageRecalled")}</span>
</>
) : null}
</div>
<div
className={`rounded-2xl border px-4 py-3 text-sm leading-6 ${
isRecalled
? layout.recalledBubbleClassName
: layout.bubbleClassName
}`}
>
{isRecalled ? (
<div className={layout.recalledHtmlClassName}>
{t("conversationMonitor.messageRecalledBody")}
</div>
) : isHtmlMessage ? (
<ImMessageHTML
html={renderIMMessageHTML(message)}
className={`${layout.htmlClassName} [&_img]:max-w-full [&_img]:cursor-zoom-in`}
onImageClick={openImageLightbox}
/>
) : isImageMessage ? (
<MessageImage
src={getImageMessageUrl(message)}
alt={getMessageContent(message)}
onPreview={openImageLightbox}
/>
) : (
<div className="whitespace-pre-wrap break-words">
{getMessageContent(message)}
</div>
)}
</div>
<div
className={`text-xs text-muted-foreground ${layout.metaClassName}`}
>
{t("conversationMonitor.readStatus", {
agent: message.agentRead
? t("conversationMonitor.read")
: t("conversationMonitor.unread"),
customer: message.customerRead
? t("conversationMonitor.read")
: t("conversationMonitor.unread"),
})}
</div>
</div>
</div>
);
})
) : (
<div className="flex h-full min-h-80 items-center justify-center rounded-xl border border-dashed bg-background text-sm text-muted-foreground">
{t("conversationMonitor.emptyMessages")}
</div>
)}
<div ref={messageBottomRef} />
<ConversationMessageScroller
key={currentConversation.id}
className="min-h-0 flex-1"
hasMoreOlder={messagesHasMore}
loadingOlder={loadingMoreMessages}
onLoadOlder={onLoadMoreMessages}
topSlot={
messagesHasMore ? (
<div className="flex min-h-8 flex-col items-center justify-center py-2 text-xs text-muted-foreground">
{loadingMoreMessages
? t("conversationMonitor.loadingOlder")
: t("conversationMonitor.loadOlderHint")}
</div>
) : null
}
>
{messages.length ? (
messages.map((message) => (
<ConversationMessageScrollerItem
key={message.id}
messageId={`${message.id}`}
>
<ConversationMonitorMessage
message={message}
onImagePreview={openImageLightbox}
/>
</ConversationMessageScrollerItem>
))
) : (
<div className="flex h-full min-h-80 items-center justify-center rounded-xl border border-dashed bg-background text-sm text-muted-foreground">
{t("conversationMonitor.emptyMessages")}
</div>
</ScrollArea>
</div>
)}
</ConversationMessageScroller>
</section>
</div>
) : (
@@ -560,6 +413,82 @@ export function ConversationDetailDialog({
);
}
type ConversationMonitorMessageProps = {
message: AdminMessage;
onImagePreview: (src: string, alt?: string) => void;
};
function ConversationMonitorMessage({
message,
onImagePreview,
}: ConversationMonitorMessageProps) {
const t = useI18n();
const isRecalled = Boolean(message.recalledAt) || message.sendStatus === 6;
const isHtmlMessage =
!isRecalled &&
(message.messageType === "html" || message.messageType === "attachment");
const isImageMessage = !isRecalled && message.messageType === "image";
const isSystem = message.senderType === "system";
const align = getMessageAlign(message);
const variant = isRecalled ? "recalled" : getMessageVariant(message);
const htmlClassName = getMessageHtmlClassName(message, isRecalled);
return (
<ConversationMessageRow
align={align}
centered={isSystem}
header={
<>
<span>{getSenderLabel(message, t)}</span>
<span>·</span>
<span>{formatDateTime(message.sentAt)}</span>
{isRecalled ? (
<>
<span>·</span>
<span>{t("conversationMonitor.messageRecalled")}</span>
</>
) : null}
</>
}
footer={t("conversationMonitor.readStatus", {
agent: message.agentRead
? t("conversationMonitor.read")
: t("conversationMonitor.unread"),
customer: message.customerRead
? t("conversationMonitor.read")
: t("conversationMonitor.unread"),
})}
>
<ConversationMessageBubble
variant={variant}
className={isRecalled ? getRecalledBubbleClassName(message) : undefined}
>
{isRecalled ? (
<div className={htmlClassName}>
{t("conversationMonitor.messageRecalledBody")}
</div>
) : isHtmlMessage ? (
<ImMessageHTML
html={renderIMMessageHTML(message)}
className={`${htmlClassName} [&_img]:max-w-full [&_img]:cursor-zoom-in`}
onImageClick={onImagePreview}
/>
) : isImageMessage ? (
<MessageImage
src={getImageMessageUrl(message)}
alt={getMessageContent(message)}
onPreview={onImagePreview}
/>
) : (
<div className="whitespace-pre-wrap break-words">
{getMessageContent(message)}
</div>
)}
</ConversationMessageBubble>
</ConversationMessageRow>
);
}
type InfoItemProps = {
label: string;
value: string;
@@ -5,7 +5,6 @@ import {
type ReactNode,
useCallback,
useEffect,
useLayoutEffect,
useRef,
useState,
} from "react";
@@ -20,6 +19,11 @@ import {
import { toast } from "sonner";
import { ConversationTransferDialog } from "@/components/conversation-actions/transfer-dialog";
import {
ConversationMessageScroller,
ConversationMessageScrollerItem,
type ConversationMessageScrollerHandle,
} from "@/components/chat/conversation-message-scroller";
import { ImMessageHTML } from "@/components/im-message-html";
import { useImageLightbox } from "@/components/image-lightbox";
import { JsonTreeViewer } from "@/components/json-tree-viewer";
@@ -158,13 +162,10 @@ export function ChatPanel() {
const setConversationFilter = useAgentConversationsStore(
(state) => state.setConversationFilter,
);
const messagesContainerRef = useRef<HTMLDivElement>(null);
const messagesContentRef = useRef<HTMLDivElement>(null);
const scrollBottomRafRef = useRef<number | null>(null);
const shouldStickToBottomRef = useRef(true);
const prependScrollAnchorRef = useRef<{ height: number; top: number } | null>(
const messagesScrollerRef = useRef<ConversationMessageScrollerHandle | null>(
null,
);
const shouldStickToBottomRef = useRef(true);
const [claiming, setClaiming] = useState(false);
const [claimDialogOpen, setClaimDialogOpen] = useState(false);
const [transferDialogOpen, setTransferDialogOpen] = useState(false);
@@ -185,66 +186,19 @@ export function ChatPanel() {
setConversationFilter("active" satisfies AgentConversationFilterKey);
};
const getViewport = useCallback(
() => messagesContainerRef.current,
[],
);
const isNearBottom = useCallback(
(element: HTMLElement, threshold = 80) =>
element.scrollHeight - element.scrollTop - element.clientHeight <=
threshold,
[],
);
const scrollToBottom = useCallback(() => {
const viewport = getViewport();
if (!viewport) {
return;
}
viewport.scrollTop = viewport.scrollHeight;
}, [getViewport]);
/**
* Match the widget message list: keep scrolling for a few frames until
* scrollHeight stabilizes, which prevents stacked scroll jumps.
*/
const scheduleScrollToBottom = useCallback(
(attempts = 4) => {
if (scrollBottomRafRef.current !== null) {
cancelAnimationFrame(scrollBottomRafRef.current);
}
const run = (remaining: number, previousHeight = -1) => {
scrollBottomRafRef.current = requestAnimationFrame(() => {
const viewport = getViewport();
if (!viewport) {
scrollBottomRafRef.current = null;
return;
}
const currentHeight = viewport.scrollHeight;
scrollToBottom();
if (remaining > 1 && currentHeight !== previousHeight) {
run(remaining - 1, currentHeight);
return;
}
scrollBottomRafRef.current = null;
});
};
run(attempts);
},
[getViewport, scrollToBottom],
);
messagesScrollerRef.current?.scrollToBottom();
}, []);
const handleImageSettled = useCallback(() => {
if (!shouldStickToBottomRef.current) {
return;
}
scheduleScrollToBottom();
}, [scheduleScrollToBottom]);
scrollToBottom();
}, [scrollToBottom]);
const maybeMarkConversationRead = useCallback(() => {
const viewport = getViewport();
if (!viewport || !conversation || loading) {
if (!conversation || loading || !shouldStickToBottomRef.current) {
return;
}
if (
@@ -253,87 +207,19 @@ export function ChatPanel() {
) {
return;
}
if (!isNearBottom(viewport)) {
return;
}
void markSelectedConversationRead().catch((error) => {
toast.error(error instanceof Error ? error.message : t("conversation.markReadFailed"));
});
}, [
conversation,
getViewport,
isNearBottom,
loading,
markSelectedConversationRead,
t,
]);
useEffect(() => {
const viewport = getViewport();
if (!viewport) {
return;
}
const handleScroll = () => {
shouldStickToBottomRef.current = isNearBottom(viewport);
if (shouldStickToBottomRef.current) {
maybeMarkConversationRead();
}
};
handleScroll();
viewport.addEventListener("scroll", handleScroll);
return () => {
viewport.removeEventListener("scroll", handleScroll);
};
}, [conversation?.id, getViewport, isNearBottom, maybeMarkConversationRead]);
useLayoutEffect(() => {
shouldStickToBottomRef.current = true;
scheduleScrollToBottom();
return () => {
if (scrollBottomRafRef.current !== null) {
cancelAnimationFrame(scrollBottomRafRef.current);
scrollBottomRafRef.current = null;
}
};
}, [conversation?.id, scheduleScrollToBottom]);
useLayoutEffect(() => {
const viewport = getViewport();
if (!viewport) {
return;
}
const anchor = prependScrollAnchorRef.current;
if (anchor) {
prependScrollAnchorRef.current = null;
const nextHeight = viewport.scrollHeight;
viewport.scrollTop = nextHeight - anchor.height + anchor.top;
return;
}
if (shouldStickToBottomRef.current) {
scheduleScrollToBottom();
}
}, [messages, getViewport, scheduleScrollToBottom]);
useEffect(() => {
const content = messagesContentRef.current;
if (!content) {
return;
}
const observer = new ResizeObserver(() => {
if (!shouldStickToBottomRef.current) {
return;
}
scheduleScrollToBottom();
});
observer.observe(content);
return () => {
observer.disconnect();
};
}, [conversation?.id, scheduleScrollToBottom]);
}, [conversation?.id]);
useEffect(() => {
maybeMarkConversationRead();
@@ -358,18 +244,12 @@ export function ChatPanel() {
}, [maybeMarkConversationRead]);
const handleLoadOlder = async () => {
const viewport = getViewport();
if (!viewport || messagesLoadingMore || !messagesHasMore) {
if (messagesLoadingMore || !messagesHasMore) {
return;
}
prependScrollAnchorRef.current = {
height: viewport.scrollHeight,
top: viewport.scrollTop,
};
try {
await loadOlderMessages();
} catch (error) {
prependScrollAnchorRef.current = null;
toast.error(error instanceof Error ? error.message : t("conversation.loadHistoryFailed"));
}
};
@@ -450,12 +330,21 @@ export function ChatPanel() {
}
const messagesScroll = (
<div
ref={messagesContainerRef}
className="h-full min-h-0 flex-1 overflow-y-auto p-4 agent-desk-scrollbar"
>
<div ref={messagesContentRef} className="flex flex-col">
{!loading && messages.length > 0 && messagesHasMore ? (
<ConversationMessageScroller
key={conversation.id}
ref={messagesScrollerRef}
className="h-full min-h-0 flex-1"
viewportClassName="bg-transparent"
contentClassName="gap-0 p-4"
hasMoreOlder={!loading && messages.length > 0 && messagesHasMore}
loadingOlder={messagesLoadingMore}
onLoadOlder={handleLoadOlder}
onNearBottomChange={(nearBottom) => {
shouldStickToBottomRef.current = nearBottom;
}}
onNearBottomVisible={maybeMarkConversationRead}
topSlot={
!loading && messages.length > 0 && messagesHasMore ? (
<div className="mb-4 flex justify-center">
<Button
type="button"
@@ -467,15 +356,20 @@ export function ChatPanel() {
{messagesLoadingMore ? t("conversation.loading") : t("conversation.loadOlder")}
</Button>
</div>
) : null}
{loading ? (
<div className="py-8 text-center text-sm text-muted-foreground">
{t("conversation.loading")}
</div>
) : messages.length > 0 ? (
messages.map((message) => (
) : null
}
>
{loading ? (
<div className="py-8 text-center text-sm text-muted-foreground">
{t("conversation.loading")}
</div>
) : messages.length > 0 ? (
messages.map((message) => (
<ConversationMessageScrollerItem
key={message.id}
messageId={`${message.id}`}
>
<MessageItem
key={message.id}
message={message}
onImageSettled={handleImageSettled}
canRecall={message.senderType === "agent" && message.senderId === currentUserId}
@@ -485,14 +379,14 @@ export function ChatPanel() {
}}
onOpenWorkflowRun={openWorkflowRunDetail}
/>
))
) : (
<div className="py-8 text-center text-sm text-muted-foreground">
{t("conversation.emptyMessages")}
</div>
)}
</div>
</div>
</ConversationMessageScrollerItem>
))
) : (
<div className="py-8 text-center text-sm text-muted-foreground">
{t("conversation.emptyMessages")}
</div>
)}
</ConversationMessageScroller>
);
const bottomPanel = (