fix: add structured graph tool results
This commit is contained in:
@@ -4,6 +4,7 @@ import (
|
||||
"strings"
|
||||
|
||||
"cs-agent/internal/ai/runtime/internal/impl/callbacks"
|
||||
"cs-agent/internal/ai/runtime/tooling"
|
||||
"cs-agent/internal/pkg/enums"
|
||||
"cs-agent/internal/pkg/toolx"
|
||||
|
||||
@@ -64,10 +65,13 @@ func consumeAgentEvents(events *adk.AsyncIterator[*adk.AgentEvent], summary *Run
|
||||
summary.InvokedToolCodes = appendIfMissing(summary.InvokedToolCodes, toolCode)
|
||||
if strings.TrimSpace(summary.ReplyText) == "" && toolx.ResolveToolSourceType(toolCode) == enums.ToolSourceTypeGraph {
|
||||
toolReplyText := strings.TrimSpace(messageOutput.Message.Content)
|
||||
if toolReplyText != "" {
|
||||
summary.ReplyText = toolReplyText
|
||||
} else if toolCode == toolx.GraphHandoffConversation.Code {
|
||||
suppressAssistantReply = true
|
||||
if result, ok := tooling.ParseToolResult(toolReplyText); ok {
|
||||
if result.ReplyText != "" && !result.ReplySent {
|
||||
summary.ReplyText = result.ReplyText
|
||||
}
|
||||
if result.Terminal && !result.ShouldRetry {
|
||||
suppressAssistantReply = true
|
||||
}
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -1,15 +1,17 @@
|
||||
package executor
|
||||
|
||||
import (
|
||||
"encoding/json"
|
||||
"testing"
|
||||
|
||||
"cs-agent/internal/ai/runtime/tooling"
|
||||
"cs-agent/internal/pkg/toolx"
|
||||
|
||||
"github.com/cloudwego/eino/adk"
|
||||
"github.com/cloudwego/eino/schema"
|
||||
)
|
||||
|
||||
func TestConsumeAgentEventsUsesGraphToolTextAsReplyFallback(t *testing.T) {
|
||||
func TestConsumeAgentEventsIgnoresPlainGraphToolText(t *testing.T) {
|
||||
summary := &RunResult{
|
||||
Status: "started",
|
||||
InvokedToolCodes: make([]string, 0),
|
||||
@@ -32,7 +34,7 @@ func TestConsumeAgentEventsUsesGraphToolTextAsReplyFallback(t *testing.T) {
|
||||
toolx.GraphHandoffConversation.Name: toolx.GraphHandoffConversation.Code,
|
||||
})
|
||||
|
||||
if summary.ReplyText != "已为你转接人工客服,请稍候。,请稍候。" {
|
||||
if summary.ReplyText != "" {
|
||||
t.Fatalf("unexpected reply text: %q", summary.ReplyText)
|
||||
}
|
||||
if summary.Status != "completed" {
|
||||
@@ -40,6 +42,109 @@ func TestConsumeAgentEventsUsesGraphToolTextAsReplyFallback(t *testing.T) {
|
||||
}
|
||||
}
|
||||
|
||||
func TestConsumeAgentEventsUsesGraphToolResultReplyText(t *testing.T) {
|
||||
summary := &RunResult{
|
||||
Status: "started",
|
||||
InvokedToolCodes: make([]string, 0),
|
||||
}
|
||||
payload, err := json.Marshal(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "off_hours_handoff",
|
||||
ReplyText: "当前暂不在人工客服服务时间内,你可以先继续描述问题。",
|
||||
ShouldRetry: false,
|
||||
})
|
||||
if err != nil {
|
||||
t.Fatalf("marshal graph tool result: %v", err)
|
||||
}
|
||||
events, gen := adk.NewAsyncIteratorPair[*adk.AgentEvent]()
|
||||
gen.Send(&adk.AgentEvent{
|
||||
Output: &adk.AgentOutput{
|
||||
MessageOutput: &adk.MessageVariant{
|
||||
Role: schema.Tool,
|
||||
ToolName: toolx.GraphHandoffConversation.Name,
|
||||
Message: &schema.Message{
|
||||
Content: string(payload),
|
||||
},
|
||||
},
|
||||
},
|
||||
})
|
||||
gen.Send(&adk.AgentEvent{
|
||||
Output: &adk.AgentOutput{
|
||||
MessageOutput: &adk.MessageVariant{
|
||||
Role: schema.Assistant,
|
||||
Message: &schema.Message{
|
||||
Content: "我再试一次转人工。",
|
||||
},
|
||||
},
|
||||
},
|
||||
})
|
||||
gen.Close()
|
||||
|
||||
consumeAgentEvents(events, summary, nil, map[string]string{
|
||||
toolx.GraphHandoffConversation.Name: toolx.GraphHandoffConversation.Code,
|
||||
})
|
||||
|
||||
if summary.ReplyText != "当前暂不在人工客服服务时间内,你可以先继续描述问题。" {
|
||||
t.Fatalf("unexpected reply text: %q", summary.ReplyText)
|
||||
}
|
||||
if summary.Status != "completed" {
|
||||
t.Fatalf("unexpected summary status: %q", summary.Status)
|
||||
}
|
||||
}
|
||||
|
||||
func TestConsumeAgentEventsSuppressesGraphToolResultWhenReplyAlreadySent(t *testing.T) {
|
||||
summary := &RunResult{
|
||||
Status: "started",
|
||||
InvokedToolCodes: make([]string, 0),
|
||||
}
|
||||
payload, err := json.Marshal(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "off_hours_handoff",
|
||||
ReplyText: "当前暂不在人工客服服务时间内,你可以先继续描述问题。",
|
||||
ReplySent: true,
|
||||
ShouldRetry: false,
|
||||
})
|
||||
if err != nil {
|
||||
t.Fatalf("marshal graph tool result: %v", err)
|
||||
}
|
||||
events, gen := adk.NewAsyncIteratorPair[*adk.AgentEvent]()
|
||||
gen.Send(&adk.AgentEvent{
|
||||
Output: &adk.AgentOutput{
|
||||
MessageOutput: &adk.MessageVariant{
|
||||
Role: schema.Tool,
|
||||
ToolName: toolx.GraphHandoffConversation.Name,
|
||||
Message: &schema.Message{
|
||||
Content: string(payload),
|
||||
},
|
||||
},
|
||||
},
|
||||
})
|
||||
gen.Send(&adk.AgentEvent{
|
||||
Output: &adk.AgentOutput{
|
||||
MessageOutput: &adk.MessageVariant{
|
||||
Role: schema.Assistant,
|
||||
Message: &schema.Message{
|
||||
Content: "我再试一次转人工。",
|
||||
},
|
||||
},
|
||||
},
|
||||
})
|
||||
gen.Close()
|
||||
|
||||
consumeAgentEvents(events, summary, nil, map[string]string{
|
||||
toolx.GraphHandoffConversation.Name: toolx.GraphHandoffConversation.Code,
|
||||
})
|
||||
|
||||
if summary.ReplyText != "" {
|
||||
t.Fatalf("expected no committed reply because graph already sent it, got %q", summary.ReplyText)
|
||||
}
|
||||
if summary.Status != "completed" {
|
||||
t.Fatalf("unexpected summary status: %q", summary.Status)
|
||||
}
|
||||
}
|
||||
|
||||
func TestConsumeAgentEventsCompletesGraphToolWithNoVisibleReply(t *testing.T) {
|
||||
summary := &RunResult{
|
||||
Status: "started",
|
||||
@@ -70,44 +175,3 @@ func TestConsumeAgentEventsCompletesGraphToolWithNoVisibleReply(t *testing.T) {
|
||||
t.Fatalf("unexpected summary status: %q", summary.Status)
|
||||
}
|
||||
}
|
||||
|
||||
func TestConsumeAgentEventsSuppressesAssistantReplyAfterSilentHandoffTool(t *testing.T) {
|
||||
summary := &RunResult{
|
||||
Status: "started",
|
||||
InvokedToolCodes: make([]string, 0),
|
||||
}
|
||||
events, gen := adk.NewAsyncIteratorPair[*adk.AgentEvent]()
|
||||
gen.Send(&adk.AgentEvent{
|
||||
Output: &adk.AgentOutput{
|
||||
MessageOutput: &adk.MessageVariant{
|
||||
Role: schema.Tool,
|
||||
ToolName: toolx.GraphHandoffConversation.Name,
|
||||
Message: &schema.Message{
|
||||
Content: "",
|
||||
},
|
||||
},
|
||||
},
|
||||
})
|
||||
gen.Send(&adk.AgentEvent{
|
||||
Output: &adk.AgentOutput{
|
||||
MessageOutput: &adk.MessageVariant{
|
||||
Role: schema.Assistant,
|
||||
Message: &schema.Message{
|
||||
Content: "好的,已为您发起转接人工客服的请求。系统正在为您确认,请稍候。",
|
||||
},
|
||||
},
|
||||
},
|
||||
})
|
||||
gen.Close()
|
||||
|
||||
consumeAgentEvents(events, summary, nil, map[string]string{
|
||||
toolx.GraphHandoffConversation.Name: toolx.GraphHandoffConversation.Code,
|
||||
})
|
||||
|
||||
if summary.ReplyText != "" {
|
||||
t.Fatalf("expected assistant reply after silent handoff to be suppressed, got %q", summary.ReplyText)
|
||||
}
|
||||
if summary.Status != "completed" {
|
||||
t.Fatalf("unexpected summary status: %q", summary.Status)
|
||||
}
|
||||
}
|
||||
|
||||
@@ -6,6 +6,7 @@ import (
|
||||
"fmt"
|
||||
"strings"
|
||||
|
||||
"cs-agent/internal/ai/runtime/tooling"
|
||||
"cs-agent/internal/models"
|
||||
"cs-agent/internal/pkg/dto"
|
||||
"cs-agent/internal/pkg/dto/request"
|
||||
@@ -84,9 +85,21 @@ func (g *CreateTicketGraph) Run(ctx context.Context, argumentsInJSON string) (st
|
||||
if err != nil {
|
||||
return "", err
|
||||
}
|
||||
return fmt.Sprintf("工单已创建,工单号:%s,标题:%s。", strings.TrimSpace(item.TicketNo), strings.TrimSpace(item.Title)), nil
|
||||
return tooling.MarshalToolResult(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "ticket_created",
|
||||
ReplyText: fmt.Sprintf("工单已创建,工单号:%s,标题:%s。", strings.TrimSpace(item.TicketNo), strings.TrimSpace(item.Title)),
|
||||
ShouldRetry: false,
|
||||
}), nil
|
||||
case ConfirmationDecisionCancel:
|
||||
return CancelCreateTicketReply, nil
|
||||
return tooling.MarshalToolResult(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "ticket_cancelled",
|
||||
ReplyText: CancelCreateTicketReply,
|
||||
ShouldRetry: false,
|
||||
}), nil
|
||||
default:
|
||||
info := CreateTicketGraphInterruptInfo{
|
||||
Type: InterruptTypeTicketCreationConfirmation,
|
||||
|
||||
@@ -6,6 +6,7 @@ import (
|
||||
"fmt"
|
||||
"strings"
|
||||
|
||||
"cs-agent/internal/ai/runtime/tooling"
|
||||
"cs-agent/internal/models"
|
||||
"cs-agent/internal/services"
|
||||
|
||||
@@ -53,7 +54,14 @@ func (g *HandoffGraph) Run(ctx context.Context, argumentsInJSON string) (string,
|
||||
handled, err := services.ConversationService.TryOffHoursHandoffByAI(g.conversation.ID, g.aiAgent, reason)
|
||||
if err != nil || handled {
|
||||
if handled && err == nil {
|
||||
return services.HandoffOffHoursMessage, nil
|
||||
return tooling.MarshalToolResult(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "off_hours_handoff",
|
||||
ReplyText: services.HandoffOffHoursMessage,
|
||||
ReplySent: true,
|
||||
ShouldRetry: false,
|
||||
}), nil
|
||||
}
|
||||
return "", err
|
||||
}
|
||||
@@ -87,9 +95,21 @@ func (g *HandoffGraph) Run(ctx context.Context, argumentsInJSON string) (string,
|
||||
return "", err
|
||||
}
|
||||
// ConversationService sends the customer-visible handoff notice according to the dispatch decision.
|
||||
return "", nil
|
||||
return tooling.MarshalToolResult(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "handoff_confirmed",
|
||||
ReplySent: true,
|
||||
ShouldRetry: false,
|
||||
}), nil
|
||||
case ConfirmationDecisionCancel:
|
||||
return CancelHandoffReply, nil
|
||||
return tooling.MarshalToolResult(tooling.ToolResult{
|
||||
Handled: true,
|
||||
Terminal: true,
|
||||
Action: "handoff_cancelled",
|
||||
ReplyText: CancelHandoffReply,
|
||||
ShouldRetry: false,
|
||||
}), nil
|
||||
default:
|
||||
info := HandoffGraphInterruptInfo{
|
||||
Type: InterruptTypeHandoffConfirmation,
|
||||
|
||||
@@ -2,10 +2,12 @@ package graphs
|
||||
|
||||
import (
|
||||
"context"
|
||||
"encoding/json"
|
||||
"strings"
|
||||
"testing"
|
||||
"time"
|
||||
|
||||
"cs-agent/internal/ai/runtime/tooling"
|
||||
"cs-agent/internal/models"
|
||||
"cs-agent/internal/pkg/enums"
|
||||
"cs-agent/internal/services"
|
||||
@@ -25,8 +27,18 @@ func TestHandoffGraphOffHoursSendsNoticeWithoutConfirmation(t *testing.T) {
|
||||
if err != nil {
|
||||
t.Fatalf("Run() error = %v", err)
|
||||
}
|
||||
if reply != services.HandoffOffHoursMessage {
|
||||
t.Fatalf("expected off-hours graph reply, got %q", reply)
|
||||
var result tooling.ToolResult
|
||||
if err := json.Unmarshal([]byte(reply), &result); err != nil {
|
||||
t.Fatalf("expected graph tool result JSON, got %q: %v", reply, err)
|
||||
}
|
||||
if !result.Handled || !result.Terminal || result.ShouldRetry {
|
||||
t.Fatalf("unexpected graph result flags: %+v", result)
|
||||
}
|
||||
if !result.ReplySent {
|
||||
t.Fatalf("expected graph result to mark replySent, got %+v", result)
|
||||
}
|
||||
if result.Action != "off_hours_handoff" || result.ReplyText != services.HandoffOffHoursMessage {
|
||||
t.Fatalf("unexpected off-hours graph result: %+v", result)
|
||||
}
|
||||
|
||||
message := services.MessageService.FindOne(sqls.NewCnd().Eq("conversation_id", conversation.ID).Desc("id"))
|
||||
|
||||
@@ -0,0 +1,42 @@
|
||||
package tooling
|
||||
|
||||
import (
|
||||
"encoding/json"
|
||||
"strings"
|
||||
)
|
||||
|
||||
type ToolResult struct {
|
||||
Handled bool `json:"handled"`
|
||||
Terminal bool `json:"terminal"`
|
||||
Action string `json:"action"`
|
||||
ReplyText string `json:"replyText,omitempty"`
|
||||
ReplySent bool `json:"replySent,omitempty"`
|
||||
ShouldRetry bool `json:"shouldRetry"`
|
||||
}
|
||||
|
||||
func MarshalToolResult(result ToolResult) string {
|
||||
result.Action = strings.TrimSpace(result.Action)
|
||||
result.ReplyText = strings.TrimSpace(result.ReplyText)
|
||||
buf, err := json.Marshal(result)
|
||||
if err != nil {
|
||||
return ""
|
||||
}
|
||||
return string(buf)
|
||||
}
|
||||
|
||||
func ParseToolResult(raw string) (ToolResult, bool) {
|
||||
raw = strings.TrimSpace(raw)
|
||||
if raw == "" {
|
||||
return ToolResult{}, false
|
||||
}
|
||||
var result ToolResult
|
||||
if err := json.Unmarshal([]byte(raw), &result); err != nil {
|
||||
return ToolResult{}, false
|
||||
}
|
||||
result.Action = strings.TrimSpace(result.Action)
|
||||
result.ReplyText = strings.TrimSpace(result.ReplyText)
|
||||
if result.Action == "" && result.ReplyText == "" && !result.Handled && !result.Terminal {
|
||||
return ToolResult{}, false
|
||||
}
|
||||
return result, true
|
||||
}
|
||||
@@ -52,7 +52,7 @@ func (t *HandoffGraphTool) Build(ctx registry.Context) (einotool.BaseTool, error
|
||||
func (t *HandoffGraphTool) Info(ctx context.Context) (*schema.ToolInfo, error) {
|
||||
return &schema.ToolInfo{
|
||||
Name: toolx.GraphHandoffConversation.Name,
|
||||
Desc: "Graph Tool。用于封装转人工原因整理、用户确认、真正转人工和结果返回的确定性流程。仅在用户明确要求人工客服,或你已确认必须转人工处理时调用。",
|
||||
Desc: "Graph Tool。用于封装转人工原因整理、用户确认、真正转人工和结果返回的确定性流程。仅在用户明确要求人工客服,或你已确认必须转人工处理时调用;若结果标记 terminal=true 且 shouldRetry=false,不要重复调用。",
|
||||
ParamsOneOf: schema.NewParamsOneOfByJSONSchema(&einojsonschema.Schema{
|
||||
Version: einojsonschema.Version,
|
||||
Type: "object",
|
||||
|
||||
Reference in New Issue
Block a user