feat(knowledge): add FAQ Excel import export
This commit is contained in:
mlogclub
@@ -1,209 +1,36 @@
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"use client";
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"use client"
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import { DownloadIcon, FileUpIcon, InfoIcon } from "lucide-react";
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import { useMemo, useRef, useState } from "react";
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import { toast } from "sonner";
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import { DownloadIcon, FileUpIcon, InfoIcon } from "lucide-react"
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import { useMemo, useRef, useState } from "react"
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import { toast } from "sonner"
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import { ProjectDialog } from "@/components/project-dialog";
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import { Button } from "@/components/ui/button";
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import { OptionCombobox } from "@/components/option-combobox"
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import { ProjectDialog } from "@/components/project-dialog"
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import { Button } from "@/components/ui/button"
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import {
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Field,
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FieldContent,
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FieldDescription,
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FieldGroup,
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FieldLabel,
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} from "@/components/ui/field";
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import { Input } from "@/components/ui/input";
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import { ScrollArea } from "@/components/ui/scroll-area";
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import { createKnowledgeFAQ, type CreateKnowledgeFAQPayload } from "@/lib/api/admin";
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import { useI18n } from "@/i18n/provider";
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} from "@/components/ui/field"
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import { Input } from "@/components/ui/input"
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import { ScrollArea } from "@/components/ui/scroll-area"
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import {
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downloadKnowledgeFAQImportTemplate,
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importKnowledgeFAQs,
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type KnowledgeFAQImportMode,
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type KnowledgeFAQImportResult,
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} from "@/lib/api/admin"
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import { useI18n } from "@/i18n/provider"
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type FAQImportDialogProps = {
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open: boolean;
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knowledgeBaseId: number | null;
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importing: boolean;
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onOpenChange: (open: boolean) => void;
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onImportingChange: (importing: boolean) => void;
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onImported: () => Promise<void>;
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};
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type ParsedFAQRow = {
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rowNo: number;
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question: string;
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answer: string;
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similarQuestions: string[];
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remark: string;
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};
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type ParseResult = {
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rows: ParsedFAQRow[];
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warnings: string[];
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};
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type TFunction = (key: string, values?: Record<string, string | number>) => string;
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const acceptedHeaderMap: Record<string, keyof Omit<ParsedFAQRow, "rowNo">> = {
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question: "question",
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answer: "answer",
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similarquestions: "similarQuestions",
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"similarQuestions": "similarQuestions",
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remark: "remark",
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"\u6807\u51c6\u95ee\u9898": "question",
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"\u95ee\u9898": "question",
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"\u7b54\u6848": "answer",
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"\u76f8\u4f3c\u95ee": "similarQuestions",
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"\u76f8\u4f3c\u95ee\u9898": "similarQuestions",
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"\u5907\u6ce8": "remark",
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};
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function normalizeHeader(value: string) {
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return value.trim().replace(/^\uFEFF/, "").toLowerCase();
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}
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function parseDelimitedText(input: string): string[][] {
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const text = input.replace(/\r\n/g, "\n").replace(/\r/g, "\n");
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const rows: string[][] = [];
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let row: string[] = [];
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let cell = "";
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let inQuotes = false;
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let delimiter = ",";
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function pushCell() {
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row.push(cell.trim());
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cell = "";
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}
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function pushRow() {
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if (row.length === 1 && row[0] === "" && rows.length === 0) {
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row = [];
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return;
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}
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if (row.some((item) => item !== "")) {
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rows.push(row);
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}
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row = [];
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}
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for (let i = 0; i < text.length; i += 1) {
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const char = text[i];
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const next = text[i + 1];
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if (!inQuotes && rows.length === 0 && row.length === 0 && cell.length > 0 && char === "\t") {
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delimiter = "\t";
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}
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if (char === '"') {
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if (inQuotes && next === '"') {
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cell += '"';
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i += 1;
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continue;
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}
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inQuotes = !inQuotes;
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continue;
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}
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if (!inQuotes && char === delimiter) {
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pushCell();
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continue;
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}
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if (!inQuotes && char === "\n") {
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pushCell();
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pushRow();
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continue;
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}
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cell += char;
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}
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if (cell.length > 0 || row.length > 0) {
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pushCell();
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pushRow();
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}
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return rows;
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}
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function parseSimilarQuestions(value: string) {
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return value
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.split(/\r?\n|\|/g)
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.map((item) => item.trim())
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.filter(Boolean);
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}
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function parseFAQFileContent(input: string, t: TFunction): ParseResult {
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const table = parseDelimitedText(input);
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if (table.length === 0) {
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throw new Error(t("knowledge.fileEmpty"));
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}
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const headerRow = table[0];
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const headerMap = new Map<keyof Omit<ParsedFAQRow, "rowNo">, number>();
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for (let index = 0; index < headerRow.length; index += 1) {
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const header = acceptedHeaderMap[normalizeHeader(headerRow[index])];
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if (header && !headerMap.has(header)) {
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headerMap.set(header, index);
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}
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}
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if (!headerMap.has("question") || !headerMap.has("answer")) {
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throw new Error(t("knowledge.missingFAQColumns"));
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}
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const rows: ParsedFAQRow[] = [];
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const warnings: string[] = [];
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for (let index = 1; index < table.length; index += 1) {
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const current = table[index];
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const rowNo = index + 1;
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const question = current[headerMap.get("question") ?? -1]?.trim() ?? "";
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const answer = current[headerMap.get("answer") ?? -1]?.trim() ?? "";
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const similarQuestionsRaw = current[headerMap.get("similarQuestions") ?? -1]?.trim() ?? "";
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const remark = current[headerMap.get("remark") ?? -1]?.trim() ?? "";
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if (!question && !answer && !similarQuestionsRaw && !remark) {
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continue;
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}
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if (!question || !answer) {
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warnings.push(t("knowledge.skipRowMissingFAQ", { row: rowNo }));
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continue;
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}
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rows.push({
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rowNo,
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question,
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answer,
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similarQuestions: parseSimilarQuestions(similarQuestionsRaw),
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remark,
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});
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}
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return { rows, warnings };
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}
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function downloadTemplate() {
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const templateContent = [
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"question,answer,similarQuestions,remark",
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'"How do I reset my password?","Open profile settings and choose Reset Password.","forgot password|where is reset password","Account FAQ"',
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'"Which channels are supported?","Web chat and WeCom customer service channels are currently supported.","available channels|supported channels","Channel guide"',
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].join("\n");
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const blob = new Blob([templateContent], { type: "text/csv;charset=utf-8;" });
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const url = URL.createObjectURL(blob);
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const link = document.createElement("a");
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link.href = url;
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link.download = "knowledge-faq-import-template.csv";
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link.click();
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URL.revokeObjectURL(url);
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}
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function buildPayload(row: ParsedFAQRow, knowledgeBaseId: number): CreateKnowledgeFAQPayload {
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return {
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knowledgeBaseId,
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question: row.question,
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answer: row.answer,
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similarQuestions: row.similarQuestions,
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remark: row.remark,
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};
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open: boolean
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knowledgeBaseId: number | null
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importing: boolean
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onOpenChange: (open: boolean) => void
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onImportingChange: (importing: boolean) => void
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onImported: () => Promise<void>
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}
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export function FAQImportDialog({
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@@ -214,85 +41,86 @@ export function FAQImportDialog({
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onImportingChange,
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onImported,
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}: FAQImportDialogProps) {
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const t = useI18n();
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const fileInputRef = useRef<HTMLInputElement | null>(null);
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const [fileName, setFileName] = useState("");
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const [rows, setRows] = useState<ParsedFAQRow[]>([]);
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const [warnings, setWarnings] = useState<string[]>([]);
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const t = useI18n()
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const fileInputRef = useRef<HTMLInputElement | null>(null)
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const [file, setFile] = useState<File | null>(null)
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const [mode, setMode] = useState<KnowledgeFAQImportMode>("append")
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const [result, setResult] = useState<KnowledgeFAQImportResult | null>(null)
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const previewRows = useMemo(() => rows.slice(0, 5), [rows]);
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const modeOptions = useMemo(
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() => [
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{ value: "append", label: t("knowledge.importModeAppend") },
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{ value: "overwrite", label: t("knowledge.importModeOverwrite") },
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],
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[t],
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)
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function resetState() {
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setFileName("");
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setRows([]);
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setWarnings([]);
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setFile(null)
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setMode("append")
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setResult(null)
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if (fileInputRef.current) {
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fileInputRef.current.value = "";
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fileInputRef.current.value = ""
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}
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}
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async function handleFileChange(event: React.ChangeEvent<HTMLInputElement>) {
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const file = event.target.files?.[0];
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if (!file) {
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return;
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function handleFileChange(event: React.ChangeEvent<HTMLInputElement>) {
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const nextFile = event.target.files?.[0] ?? null
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setResult(null)
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if (!nextFile) {
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setFile(null)
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return
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}
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try {
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const content = await file.text();
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const parsed = parseFAQFileContent(content, t);
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setFileName(file.name);
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setRows(parsed.rows);
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setWarnings(parsed.warnings);
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if (parsed.rows.length === 0) {
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toast.error(t("knowledge.importNoRows"));
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} else {
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toast.success(t("knowledge.parsedFAQRows", { count: parsed.rows.length }));
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if (!nextFile.name.toLowerCase().endsWith(".xlsx")) {
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setFile(null)
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if (fileInputRef.current) {
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fileInputRef.current.value = ""
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}
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toast.error(t("knowledge.importXlsxOnly"))
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return
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}
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setFile(nextFile)
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}
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async function handleDownloadTemplate() {
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try {
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await downloadKnowledgeFAQImportTemplate()
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} catch (error) {
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resetState();
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toast.error(error instanceof Error ? error.message : t("knowledge.parseImportFailed"));
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toast.error(error instanceof Error ? error.message : t("knowledge.downloadTemplateFailed"))
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}
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}
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async function handleImport() {
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if (!knowledgeBaseId || rows.length === 0 || importing) {
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return;
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if (!knowledgeBaseId || !file || importing) {
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return
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}
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onImportingChange(true);
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let successCount = 0;
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const failedRows: string[] = [];
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onImportingChange(true)
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setResult(null)
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try {
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for (const row of rows) {
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try {
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await createKnowledgeFAQ(buildPayload(row, knowledgeBaseId));
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successCount += 1;
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} catch (error) {
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failedRows.push(
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t("knowledge.importRowFailed", {
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row: row.rowNo,
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message: error instanceof Error ? error.message : t("knowledge.importFailed"),
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})
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);
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}
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const data = await importKnowledgeFAQs({
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knowledgeBaseId,
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mode,
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file,
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})
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setResult(data)
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await onImported()
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toast.success(
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t("knowledge.importFAQResultToast", {
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created: data.created,
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updated: data.updated,
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skipped: data.skipped,
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failed: data.failed,
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}),
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)
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if (data.failed === 0) {
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resetState()
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onOpenChange(false)
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}
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await onImported();
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if (successCount > 0) {
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toast.success(t("knowledge.importSuccess", { count: successCount }));
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}
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if (failedRows.length > 0) {
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toast.error(t("knowledge.importSomeFailed", { count: failedRows.length }));
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setWarnings((current) => [...current, ...failedRows]);
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return;
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}
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resetState();
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onOpenChange(false);
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} catch (error) {
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toast.error(error instanceof Error ? error.message : t("knowledge.importFailed"))
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} finally {
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onImportingChange(false);
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onImportingChange(false)
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}
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}
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@@ -301,33 +129,49 @@ export function FAQImportDialog({
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open={open}
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onOpenChange={(nextOpen) => {
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if (!nextOpen && !importing) {
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resetState();
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resetState()
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}
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onOpenChange(nextOpen);
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onOpenChange(nextOpen)
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}}
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title={t("knowledge.importFAQTitle")}
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description={t("knowledge.importFAQDescription")}
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size="lg"
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footer={
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<>
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<Button type="button" variant="outline" onClick={() => downloadTemplate()}>
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<Button type="button" variant="outline" onClick={() => void handleDownloadTemplate()}>
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<DownloadIcon className="size-4" />
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{t("knowledge.downloadTemplate")}
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</Button>
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<Button type="button" variant="outline" onClick={() => onOpenChange(false)} disabled={importing}>
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{t("knowledge.cancel")}
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</Button>
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<Button type="button" onClick={() => void handleImport()} disabled={importing || rows.length === 0}>
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{importing
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? t("knowledge.importing")
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: rows.length > 0
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? t("knowledge.startImportWithCount", { count: rows.length })
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: t("knowledge.startImport")}
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<Button type="button" onClick={() => void handleImport()} disabled={importing || !file}>
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{importing ? t("knowledge.importing") : t("knowledge.startImport")}
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</Button>
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</>
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}
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>
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<FieldGroup>
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<Field>
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<FieldLabel>{t("knowledge.importMode")}</FieldLabel>
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<FieldContent>
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<OptionCombobox
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value={mode}
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options={modeOptions}
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placeholder={t("knowledge.selectImportMode")}
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searchPlaceholder={t("knowledge.searchImportMode")}
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emptyText={t("knowledge.emptyImportMode")}
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disabled={importing}
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onChange={(value) => setMode(value as KnowledgeFAQImportMode)}
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/>
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<FieldDescription>
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{mode === "overwrite"
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? t("knowledge.importModeOverwriteDescription")
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: t("knowledge.importModeAppendDescription")}
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</FieldDescription>
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</FieldContent>
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</Field>
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<Field>
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<FieldLabel htmlFor="faq-import-file">{t("knowledge.importFile")}</FieldLabel>
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<FieldContent>
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@@ -336,79 +180,76 @@ export function FAQImportDialog({
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id="faq-import-file"
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ref={fileInputRef}
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type="file"
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accept=".csv,text/csv,.txt"
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onChange={(event) => void handleFileChange(event)}
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accept=".xlsx,application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
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disabled={importing}
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onChange={handleFileChange}
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/>
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<Button
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type="button"
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variant="outline"
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disabled={importing}
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onClick={() => fileInputRef.current?.click()}
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>
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<FileUpIcon className="size-4" />
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{t("knowledge.chooseFile")}
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</Button>
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</div>
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<FieldDescription>
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{t("knowledge.importFileDescription")}
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</FieldDescription>
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<FieldDescription>{t("knowledge.importFileDescription")}</FieldDescription>
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</FieldContent>
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</Field>
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{fileName ? (
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{file ? (
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<div className="rounded-md border bg-muted/20 px-3 py-2 text-sm">
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{t("knowledge.currentFile", { name: fileName })}
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{t("knowledge.currentFile", { name: file.name })}
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</div>
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) : null}
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{warnings.length > 0 ? (
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<div className="rounded-md border border-amber-200 bg-amber-50 px-4 py-3 text-sm text-amber-900">
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||||
<div className="mb-2 flex items-center gap-2 font-medium">
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<InfoIcon className="size-4" />
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{t("knowledge.importHint")}
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</div>
|
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<ul className="space-y-1">
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{warnings.map((item, index) => (
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||||
<li key={`${item}-${index}`}>{item}</li>
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))}
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</ul>
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<div className="rounded-md border border-amber-200 bg-amber-50 px-4 py-3 text-sm text-amber-900">
|
||||
<div className="mb-2 flex items-center gap-2 font-medium">
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||||
<InfoIcon className="size-4" />
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||||
{t("knowledge.importHint")}
|
||||
</div>
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||||
) : null}
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||||
|
||||
<div className="rounded-md border">
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||||
<div className="border-b px-4 py-3 text-sm font-medium">
|
||||
{t("knowledge.importPreview")}
|
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</div>
|
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{previewRows.length > 0 ? (
|
||||
<ScrollArea className="max-h-80">
|
||||
<div className="divide-y">
|
||||
{previewRows.map((row) => (
|
||||
<div key={row.rowNo} className="space-y-2 px-4 py-3 text-sm">
|
||||
<div>
|
||||
<span className="text-muted-foreground">{t("knowledge.rowNumber", { row: row.rowNo })}</span>
|
||||
</div>
|
||||
<div>
|
||||
<div className="font-medium">{row.question}</div>
|
||||
<div className="mt-1 whitespace-pre-wrap text-muted-foreground">
|
||||
{row.answer}
|
||||
</div>
|
||||
</div>
|
||||
<div className="text-muted-foreground">
|
||||
{t("knowledge.similarQuestionShort", {
|
||||
value: row.similarQuestions.length > 0 ? row.similarQuestions.join(" / ") : t("knowledge.none"),
|
||||
})}
|
||||
</div>
|
||||
<div className="text-muted-foreground">{t("knowledge.remark")}：{row.remark || t("knowledge.none")}</div>
|
||||
</div>
|
||||
))}
|
||||
</div>
|
||||
</ScrollArea>
|
||||
) : (
|
||||
<div className="px-4 py-12 text-center text-sm text-muted-foreground">
|
||||
{t("knowledge.previewAfterUpload")}
|
||||
</div>
|
||||
)}
|
||||
<div>{t("knowledge.importXlsxHint")}</div>
|
||||
</div>
|
||||
|
||||
{result ? (
|
||||
<div className="rounded-md border">
|
||||
<div className="border-b px-4 py-3 text-sm font-medium">
|
||||
{t("knowledge.importResult")}
|
||||
</div>
|
||||
<div className="grid grid-cols-2 gap-3 p-4 text-sm sm:grid-cols-5">
|
||||
<ImportMetric label={t("knowledge.importTotal")} value={result.total} />
|
||||
<ImportMetric label={t("knowledge.importCreated")} value={result.created} />
|
||||
<ImportMetric label={t("knowledge.importUpdated")} value={result.updated} />
|
||||
<ImportMetric label={t("knowledge.importSkipped")} value={result.skipped} />
|
||||
<ImportMetric label={t("knowledge.importFailedCount")} value={result.failed} />
|
||||
</div>
|
||||
{result.errors.length > 0 ? (
|
||||
<ScrollArea className="max-h-64 border-t">
|
||||
<ul className="divide-y text-sm">
|
||||
{result.errors.map((item, index) => (
|
||||
<li key={`${item.row}-${index}`} className="px-4 py-2">
|
||||
{t("knowledge.importRowFailed", {
|
||||
row: item.row,
|
||||
message: item.message,
|
||||
})}
|
||||
</li>
|
||||
))}
|
||||
</ul>
|
||||
</ScrollArea>
|
||||
) : null}
|
||||
</div>
|
||||
) : null}
|
||||
</FieldGroup>
|
||||
</ProjectDialog>
|
||||
);
|
||||
)
|
||||
}
|
||||
|
||||
function ImportMetric({ label, value }: { label: string; value: number }) {
|
||||
return (
|
||||
<div className="rounded-md bg-muted/30 px-3 py-2">
|
||||
<div className="text-xs text-muted-foreground">{label}</div>
|
||||
<div className="mt-1 text-lg font-semibold">{value}</div>
|
||||
</div>
|
||||
)
|
||||
}
|
||||
|
||||
@@ -9,6 +9,7 @@ import {
|
||||
} from "@/components/ui/sheet"
|
||||
import { Tabs, TabsContent, TabsList, TabsTrigger } from "@/components/ui/tabs"
|
||||
import type { KnowledgeBase } from "@/lib/api/admin"
|
||||
import { exportKnowledgeFAQs } from "@/lib/api/admin"
|
||||
import { useI18n } from "@/i18n/provider"
|
||||
import {
|
||||
Bug,
|
||||
@@ -18,9 +19,11 @@ import {
|
||||
PanelLeftCloseIcon,
|
||||
PanelLeftOpenIcon,
|
||||
PlusIcon,
|
||||
RefreshCwIcon
|
||||
RefreshCwIcon,
|
||||
UploadIcon,
|
||||
} from "lucide-react"
|
||||
import { useState } from "react"
|
||||
import { toast } from "sonner"
|
||||
import { DebugPanel } from "./_components/debug-panel"
|
||||
import { DocumentList, type DocumentListActionState } from "./_components/document-list"
|
||||
import { FAQList, type FAQListActionState } from "./_components/faq-list"
|
||||
@@ -35,8 +38,24 @@ export default function DashboardKnowledgeDocumentsPage() {
|
||||
const [activeTab, setActiveTab] = useState("documents")
|
||||
const [documentActionState, setDocumentActionState] = useState<DocumentListActionState | null>(null)
|
||||
const [faqActionState, setFAQActionState] = useState<FAQListActionState | null>(null)
|
||||
const [exportingFAQ, setExportingFAQ] = useState(false)
|
||||
const isFAQKnowledgeBase = selectedKnowledgeBase?.knowledgeType === "faq"
|
||||
|
||||
async function handleExportFAQ() {
|
||||
if (!selectedKnowledgeBase || exportingFAQ) {
|
||||
return
|
||||
}
|
||||
setExportingFAQ(true)
|
||||
try {
|
||||
await exportKnowledgeFAQs(selectedKnowledgeBase.id)
|
||||
toast.success(t("knowledge.exportFAQSuccess"))
|
||||
} catch (error) {
|
||||
toast.error(error instanceof Error ? error.message : t("knowledge.exportFAQFailed"))
|
||||
} finally {
|
||||
setExportingFAQ(false)
|
||||
}
|
||||
}
|
||||
|
||||
return (
|
||||
<div className="flex h-[calc(100vh-4rem)]">
|
||||
<div
|
||||
@@ -142,7 +161,17 @@ export default function DashboardKnowledgeDocumentsPage() {
|
||||
disabled={faqActionState.importing}
|
||||
aria-label={t("knowledge.importFAQ")}
|
||||
>
|
||||
<DownloadIcon className="size-4" />
|
||||
<UploadIcon className="size-4" />
|
||||
</Button>
|
||||
<Button
|
||||
variant="ghost"
|
||||
size="icon"
|
||||
className="size-7"
|
||||
onClick={() => void handleExportFAQ()}
|
||||
disabled={exportingFAQ}
|
||||
aria-label={t("knowledge.exportFAQ")}
|
||||
>
|
||||
<DownloadIcon className={exportingFAQ ? "size-4 animate-pulse" : "size-4"} />
|
||||
</Button>
|
||||
<Button
|
||||
variant="ghost"
|
||||
|
||||
Reference in New Issue
Block a user