feat(notification): add dashboard notification center

2026-04-28 19:20:38 +08:00
parent f287727c59
commit 909854cd03
22 changed files with 1230 additions and 13 deletions
@@ -0,0 +1,84 @@
+package event_handlers
+
+import (
+	"context"
+	"fmt"
+	"log/slog"
+	"strings"
+
+	"cs-agent/internal/events"
+	"cs-agent/internal/pkg/dto/request"
+	"cs-agent/internal/pkg/eventbus"
+	"cs-agent/internal/services"
+
+	"github.com/mlogclub/simple/common/strs"
+)
+
+func init() {
+	eventbus.
+		Register[events.TicketAssignedEvent]().
+		Subscribe(handleTicketAssignedInAppNotification)
+	eventbus.
+		Register[events.ConversationAssignedEvent]().
+		Subscribe(handleConversationAssignedInAppNotification)
+}
+
+func handleTicketAssignedInAppNotification(ctx context.Context, event events.TicketAssignedEvent) error {
+	if event.TicketID <= 0 || event.ToUserID <= 0 {
+		return nil
+	}
+	ticket := services.TicketService.Get(event.TicketID)
+	if ticket == nil {
+		return nil
+	}
+	content := fmt.Sprintf("工单 %s 已指派给你", strs.DefaultIfBlank(ticket.TicketNo, fmt.Sprintf("#%d", ticket.ID)))
+	if title := strings.TrimSpace(ticket.Title); title != "" {
+		content = content + "\n" + title
+	}
+	if reason := strings.TrimSpace(event.Reason); reason != "" {
+		content = content + "\n指派原因: " + reason
+	}
+	_, err := services.NotificationService.CreateAndPush(request.CreateNotificationRequest{
+		RecipientUserID:  event.ToUserID,
+		Title:            "工单指派提醒",
+		Content:          content,
+		NotificationType: "ticket_assigned",
+		BizType:          "ticket",
+		BizID:            ticket.ID,
+		ActionURL:        fmt.Sprintf("/dashboard/tickets/%d", ticket.ID),
+	})
+	if err != nil {
+		slog.Error("create ticket assigned in-app notification failed", "error", err, "ticketId", event.TicketID, "toUserId", event.ToUserID)
+	}
+	return nil
+}
+
+func handleConversationAssignedInAppNotification(ctx context.Context, event events.ConversationAssignedEvent) error {
+	if event.ConversationID <= 0 || event.ToUserID <= 0 {
+		return nil
+	}
+	conversation := services.ConversationService.Get(event.ConversationID)
+	if conversation == nil {
+		return nil
+	}
+	content := fmt.Sprintf("会话 #%d 已分配给你", conversation.ID)
+	if summary := strings.TrimSpace(services.ConversationService.BuildConversationSummary(conversation)); summary != "" {
+		content = content + "\n" + summary
+	}
+	if reason := strings.TrimSpace(event.Reason); reason != "" {
+		content = content + "\n分配原因: " + reason
+	}
+	_, err := services.NotificationService.CreateAndPush(request.CreateNotificationRequest{
+		RecipientUserID:  event.ToUserID,
+		Title:            conversationAssignedNotifyTitle(event.AssignType),
+		Content:          content,
+		NotificationType: "conversation_assigned",
+		BizType:          "conversation",
+		BizID:            conversation.ID,
+		ActionURL:        fmt.Sprintf("/dashboard/conversations?conversationId=%d", conversation.ID),
+	})
+	if err != nil {
+		slog.Error("create conversation assigned in-app notification failed", "error", err, "conversationId", event.ConversationID, "toUserId", event.ToUserID)
+	}
+	return nil
+}