feat: implement runtime reply service and refactor related components

This commit is contained in:
mlogclub
2026-04-12 23:37:52 +08:00
parent 6499126f40
commit 93cda6ae82
9 changed files with 502 additions and 382 deletions
+12 -66
View File
@@ -16,7 +16,6 @@ import (
"cs-agent/internal/repositories"
svc "cs-agent/internal/services"
"github.com/mlogclub/simple/common/strs"
"github.com/mlogclub/simple/sqls"
)
@@ -27,10 +26,16 @@ func init() {
}
func newAIReplyService() *aiReplyService {
return &aiReplyService{}
return &aiReplyService{
eligibility: newReplyEligibility(),
executor: newRuntimeReplyExecutor(),
}
}
type aiReplyService struct{}
type aiReplyService struct {
eligibility *replyEligibility
executor *runtimeReplyExecutor
}
type aiReplyTraceData struct {
Status string `json:"status"`
@@ -86,16 +91,7 @@ func (s *aiReplyService) TriggerReply(ctx context.Context, conversation models.C
if err := ctx.Err(); err != nil {
return err
}
if message.SenderType != enums.IMSenderTypeCustomer {
return nil
}
if conversation.HandoffAt != nil || conversation.CurrentAssigneeID > 0 {
return nil
}
if aiAgent.ServiceMode == enums.IMConversationServiceModeHumanOnly {
return nil
}
if strs.IsBlank(message.Content) {
if s.eligibility != nil && !s.eligibility.CanReply(conversation, message, aiAgent) {
return nil
}
defer func() {
@@ -104,33 +100,11 @@ func (s *aiReplyService) TriggerReply(ctx context.Context, conversation models.C
if pendingInterrupt := svc.ConversationInterruptService.FindLatestPendingByConversationID(conversation.ID); pendingInterrupt != nil {
return s.resumePendingInterrupt(ctx, conversation, message, aiAgent, pendingInterrupt, trace, &summary)
}
aiConfig := svc.AIConfigService.Get(aiAgent.AIConfigID)
if aiConfig == nil {
return fmt.Errorf("ai config is nil")
}
runtimeStartedAt := time.Now()
var err error
summary, err = Service.Run(ctx, Request{
Conversation: &conversation,
UserMessage: &message,
AIAgent: &aiAgent,
AIConfig: aiConfig,
})
trace.RuntimeLatencyMs = time.Since(runtimeStartedAt).Milliseconds()
summary, err = s.executor.Run(ctx, conversation, message, aiAgent, trace)
if err != nil {
trace.Status = "runtime_error"
trace.FinalAction = "error"
if summary != nil {
trace.Runtime = json.RawMessage(summary.TraceData)
}
return err
}
trace.Status = "runtime_prepared"
trace.FinalAction = toRunLogFinalAction(summary)
if summary != nil && strings.TrimSpace(summary.TraceData) != "" {
trace.Runtime = json.RawMessage(summary.TraceData)
}
if summary != nil && summary.Interrupted {
return s.handleInterruptedSummary(conversation, message, aiAgent, summary, trace)
}
@@ -152,29 +126,11 @@ func (s *aiReplyService) resumePendingInterrupt(ctx context.Context, conversatio
if pendingInterrupt == nil {
return nil
}
aiConfig := svc.AIConfigService.Get(aiAgent.AIConfigID)
if aiConfig == nil {
return fmt.Errorf("ai config is nil")
}
runtimeStartedAt := time.Now()
trace.ResumeSource = "pending_interrupt"
summary, err := Service.Resume(ctx, ResumeRequest{
Conversation: &conversation,
AIAgent: &aiAgent,
AIConfig: aiConfig,
CheckPointID: strings.TrimSpace(pendingInterrupt.CheckPointID),
ResumeData: map[string]any{
strings.TrimSpace(pendingInterrupt.InterruptID): strings.TrimSpace(message.Content),
},
})
trace.RuntimeLatencyMs = time.Since(runtimeStartedAt).Milliseconds()
summary, err := s.executor.ResumePendingInterrupt(ctx, conversation, message, aiAgent, pendingInterrupt, trace)
*summaryRef = summary
if err != nil {
if isCheckpointMissingError(err) {
summary = &Summary{
Status: "expired",
ReplyText: graphs.ConfirmationExpiredReply,
}
summary = expiredInterruptSummary()
*summaryRef = summary
trace.Status = "interrupt_expired"
trace.FinalAction = "expired"
@@ -194,18 +150,8 @@ func (s *aiReplyService) resumePendingInterrupt(ctx context.Context, conversatio
}
return nil
}
trace.Status = "runtime_error"
trace.FinalAction = "error"
if summary != nil {
trace.Runtime = json.RawMessage(summary.TraceData)
}
return err
}
trace.Status = "runtime_prepared"
trace.FinalAction = toRunLogFinalAction(summary)
if summary != nil && strings.TrimSpace(summary.TraceData) != "" {
trace.Runtime = json.RawMessage(summary.TraceData)
}
if summary != nil && summary.Interrupted {
return s.handleInterruptedResume(conversation, message, aiAgent, pendingInterrupt, summary, trace)
}