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@@ -1,24 +1,21 @@
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package services
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import (
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"bytes"
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"cs-agent/internal/models"
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"cs-agent/internal/pkg/dto"
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"cs-agent/internal/pkg/enums"
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"cs-agent/internal/pkg/errorsx"
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"cs-agent/internal/pkg/openidentity"
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"cs-agent/internal/pkg/utils"
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"cs-agent/internal/repositories"
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"cs-agent/internal/services/storage"
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"log/slog"
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"slices"
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"strings"
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"time"
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"github.com/microcosm-cc/bluemonday"
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"github.com/mlogclub/simple/common/strs"
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"github.com/mlogclub/simple/sqls"
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"github.com/mlogclub/simple/web/params"
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"golang.org/x/net/html"
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)
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var MessageService = newMessageService()
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@@ -194,11 +191,11 @@ func (s *messageService) RecallAgentMessage(messageID int64, operator *dto.AuthP
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message.UpdateUserName = operator.Username
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agentReadState, customerReadState := ConversationReadStateService.getConversationReadStates(ctx.Tx, conversation.ID)
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agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, readSeqNo(agentReadState), enums.IMSenderTypeCustomer)
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agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, s.readSeqNo(agentReadState), enums.IMSenderTypeCustomer)
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if err != nil {
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return err
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}
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customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI)
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customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, s.readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI)
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if err != nil {
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return err
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}
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@@ -354,11 +351,11 @@ func (s *messageService) sendMessage(conversationID int64, senderType enums.IMSe
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}
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}
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agentReadState, customerReadState := ConversationReadStateService.getConversationReadStates(ctx.Tx, conversationID)
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agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, readSeqNo(agentReadState), enums.IMSenderTypeCustomer)
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agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, s.readSeqNo(agentReadState), enums.IMSenderTypeCustomer)
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if err != nil {
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return err
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}
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customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI)
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customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, s.readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI)
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if err != nil {
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return err
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}
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@@ -448,7 +445,7 @@ func buildMessageSummary(messageType enums.IMMessageType, content string) string
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case enums.IMMessageTypeAttachment:
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return "[附件]"
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case enums.IMMessageTypeHTML:
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return buildHTMLSummary(content)
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return utils.BuildHTMLSummary(content)
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case "":
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return ""
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default:
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@@ -459,8 +456,8 @@ func buildMessageSummary(messageType enums.IMMessageType, content string) string
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func (s *messageService) normalizeMessageContent(conversationID int64, messageType enums.IMMessageType, content, payload string) (string, string, string, error) {
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switch messageType {
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case enums.IMMessageTypeHTML:
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sanitized := sanitizeMessageHTML(content)
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summary := buildHTMLSummary(sanitized)
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sanitized := utils.SanitizeMessageHTML(content)
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summary := utils.BuildHTMLSummary(sanitized)
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if summary == "" {
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return "", "", "", errorsx.InvalidParam("消息内容不能为空")
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}
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@@ -483,7 +480,7 @@ func (s *messageService) normalizeMessageContent(conversationID int64, messageTy
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summary = "[图片]"
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}
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content = strings.TrimSpace(asset.Filename)
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return content, canonicalPayload, summary + suffixFilenameForSummary(asset.Filename), nil
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return content, canonicalPayload, summary + s.suffixFilenameForSummary(asset.Filename), nil
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default:
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content = strings.TrimSpace(content)
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if content == "" && strings.TrimSpace(payload) == "" {
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@@ -516,7 +513,7 @@ func (s *messageService) ValidateConversationSender(conversationID int64, sender
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if operator == nil {
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return nil, errorsx.Unauthorized("未登录或登录已过期")
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}
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if conversation.Status != enums.IMConversationStatusAIServing && !allowAIMessageOnPendingHandoff(conversation) {
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if conversation.Status != enums.IMConversationStatusAIServing && !s.allowAIMessageOnPendingHandoff(conversation) {
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return nil, errorsx.Forbidden("当前会话不处于 AI 接待状态")
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}
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if conversation.CurrentAssigneeID != 0 {
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@@ -532,7 +529,7 @@ func (s *messageService) ValidateConversationSender(conversationID int64, sender
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return conversation, nil
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}
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func allowAIMessageOnPendingHandoff(conversation *models.Conversation) bool {
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func (s *messageService) allowAIMessageOnPendingHandoff(conversation *models.Conversation) bool {
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if conversation == nil {
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return false
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}
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@@ -541,7 +538,7 @@ func allowAIMessageOnPendingHandoff(conversation *models.Conversation) bool {
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conversation.CurrentAssigneeID == 0
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}
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func suffixFilenameForSummary(filename string) string {
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func (s *messageService) suffixFilenameForSummary(filename string) string {
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filename = strings.TrimSpace(filename)
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if filename == "" {
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return ""
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@@ -549,206 +546,9 @@ func suffixFilenameForSummary(filename string) string {
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return " " + filename
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}
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func readSeqNo(state *models.ConversationReadState) int64 {
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func (s *messageService) readSeqNo(state *models.ConversationReadState) int64 {
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if state == nil {
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return 0
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}
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return state.LastReadSeqNo
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}
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func sanitizeMessageHTML(content string) string {
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policy := bluemonday.UGCPolicy()
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policy.AllowElements("img")
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policy.AllowAttrs("src", "alt", "title", "data-provider", "data-storage-key").OnElements("img")
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policy.AllowURLSchemes("http", "https")
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policy.AllowStandardURLs()
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policy.AllowElements("p", "br")
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return stripHTMLImageSrcIfBound(strings.TrimSpace(policy.Sanitize(content)))
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}
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func buildHTMLSummary(content string) string {
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if strings.TrimSpace(content) == "" {
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return ""
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}
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doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
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if err != nil {
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return strings.TrimSpace(content)
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}
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parts := make([]string, 0, 8)
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var walk func(*html.Node)
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walk = func(node *html.Node) {
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if node == nil {
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return
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}
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if node.Type == html.TextNode {
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text := strings.TrimSpace(node.Data)
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if text != "" {
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parts = append(parts, text)
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}
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}
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if node.Type == html.ElementNode && node.Data == "img" {
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parts = append(parts, "[图片]")
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}
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for child := node.FirstChild; child != nil; child = child.NextSibling {
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walk(child)
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}
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}
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walk(doc)
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return strings.TrimSpace(strings.Join(parts, " "))
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}
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func BuildRenderableMessage(item *models.Message) (content, payload string) {
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if item == nil {
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return "", ""
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}
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if item.RecalledAt != nil {
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return "该消息已撤回", ""
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}
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if item.SendStatus == enums.IMMessageStatusRecalled {
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return "该消息已撤回", ""
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}
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content = item.Content
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payload = item.Payload
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switch item.MessageType {
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case enums.IMMessageTypeImage, enums.IMMessageTypeAttachment:
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payload = buildIMMessageAssetPayloadForResponse(item.Payload)
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case enums.IMMessageTypeHTML:
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content = buildMessageHTMLForResponse(item.Content)
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}
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return content, payload
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}
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func buildMessageHTMLForResponse(content string) string {
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content = strings.TrimSpace(content)
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if content == "" {
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return ""
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}
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doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
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if err != nil {
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return content
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}
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var walk func(*html.Node)
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walk = func(node *html.Node) {
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if node == nil {
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return
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}
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if node.Type == html.ElementNode && node.Data == "img" {
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provider := enums.AssetProvider(strings.TrimSpace(findHTMLAttr(node, "data-provider")))
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storageKey := strings.TrimSpace(findHTMLAttr(node, "data-storage-key"))
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if provider != "" && storageKey != "" {
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if storageProvider, err := storage.NewProvider(provider); err == nil {
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setHTMLAttr(node, "src", storageProvider.GetSignedURL(storageKey))
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}
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}
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}
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for child := node.FirstChild; child != nil; child = child.NextSibling {
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walk(child)
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}
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}
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walk(doc)
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return renderHTMLFragment(doc)
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}
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func stripHTMLImageSrcIfBound(content string) string {
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content = strings.TrimSpace(content)
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if content == "" {
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return ""
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}
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doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
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if err != nil {
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return content
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}
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var walk func(*html.Node)
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walk = func(node *html.Node) {
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if node == nil {
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return
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}
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if node.Type == html.ElementNode && node.Data == "img" {
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provider := strings.TrimSpace(findHTMLAttr(node, "data-provider"))
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storageKey := strings.TrimSpace(findHTMLAttr(node, "data-storage-key"))
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if provider != "" && storageKey != "" {
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removeHTMLAttr(node, "src")
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}
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}
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for child := node.FirstChild; child != nil; child = child.NextSibling {
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walk(child)
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}
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}
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walk(doc)
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return renderHTMLFragment(doc)
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}
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func renderHTMLFragment(doc *html.Node) string {
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if doc == nil {
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return ""
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}
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root := findHTMLRoot(doc)
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if root == nil {
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return ""
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}
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var buf bytes.Buffer
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for child := root.FirstChild; child != nil; child = child.NextSibling {
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if err := html.Render(&buf, child); err != nil {
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return ""
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}
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}
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return strings.TrimSpace(buf.String())
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}
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func findHTMLRoot(doc *html.Node) *html.Node {
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var walk func(*html.Node) *html.Node
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walk = func(node *html.Node) *html.Node {
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if node == nil {
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return nil
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}
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if node.Type == html.ElementNode && node.Data == "div" {
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return node
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}
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for child := node.FirstChild; child != nil; child = child.NextSibling {
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if found := walk(child); found != nil {
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return found
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}
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}
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return nil
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}
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return walk(doc)
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}
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func findHTMLAttr(node *html.Node, key string) string {
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if node == nil {
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return ""
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}
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for _, attr := range node.Attr {
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if attr.Key == key {
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return attr.Val
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}
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}
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return ""
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}
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func setHTMLAttr(node *html.Node, key, value string) {
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if node == nil {
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return
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}
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for i := range node.Attr {
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if node.Attr[i].Key == key {
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node.Attr[i].Val = value
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return
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}
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}
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node.Attr = append(node.Attr, html.Attribute{Key: key, Val: value})
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}
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func removeHTMLAttr(node *html.Node, key string) {
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if node == nil {
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return
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}
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dst := node.Attr[:0]
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for _, attr := range node.Attr {
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if attr.Key != key {
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dst = append(dst, attr)
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}
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}
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node.Attr = dst
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}
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