feat(utils): implement message rendering utilities and enhance message handling in services

This commit is contained in:
mlogclub
2026-04-17 12:40:47 +08:00
parent 9d76d5d505
commit 9efec4d379
6 changed files with 307 additions and 220 deletions
+1 -1
View File
@@ -101,7 +101,7 @@ func BuildMessage(item *models.Message) response.MessageResponse {
} }
func BuildMessageWithReadStates(item *models.Message, agentReadState, customerReadState *models.ConversationReadState, aiSenderNames, userSenderNames map[int64]string, agentProfiles map[int64]*models.AgentProfile) response.MessageResponse { func BuildMessageWithReadStates(item *models.Message, agentReadState, customerReadState *models.ConversationReadState, aiSenderNames, userSenderNames map[int64]string, agentProfiles map[int64]*models.AgentProfile) response.MessageResponse {
content, payload := services.BuildRenderableMessage(item) content, payload := utils.BuildRenderableMessage(item)
ret := response.MessageResponse{ ret := response.MessageResponse{
ID: item.ID, ID: item.ID,
ConversationID: item.ConversationID, ConversationID: item.ConversationID,
+287
View File
@@ -0,0 +1,287 @@
package utils
import (
"bytes"
"cs-agent/internal/models"
"cs-agent/internal/pkg/enums"
"cs-agent/internal/repositories"
"cs-agent/internal/services/storage"
"encoding/json"
"strings"
"github.com/microcosm-cc/bluemonday"
"github.com/mlogclub/simple/sqls"
"golang.org/x/net/html"
)
type imMessageAssetPayload struct {
AssetID string `json:"assetId"`
Provider enums.AssetProvider `json:"provider,omitempty"`
StorageKey string `json:"storageKey,omitempty"`
Filename string `json:"filename,omitempty"`
FileSize int64 `json:"fileSize,omitempty"`
MimeType string `json:"mimeType,omitempty"`
URL string `json:"url,omitempty"`
}
func SanitizeMessageHTML(content string) string {
policy := bluemonday.UGCPolicy()
policy.AllowElements("img")
policy.AllowAttrs("src", "alt", "title", "data-provider", "data-storage-key").OnElements("img")
policy.AllowURLSchemes("http", "https")
policy.AllowStandardURLs()
policy.AllowElements("p", "br")
return stripHTMLImageSrcIfBound(strings.TrimSpace(policy.Sanitize(content)))
}
func BuildHTMLSummary(content string) string {
if strings.TrimSpace(content) == "" {
return ""
}
doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
if err != nil {
return strings.TrimSpace(content)
}
parts := make([]string, 0, 8)
var walk func(*html.Node)
walk = func(node *html.Node) {
if node == nil {
return
}
if node.Type == html.TextNode {
text := strings.TrimSpace(node.Data)
if text != "" {
parts = append(parts, text)
}
}
if node.Type == html.ElementNode && node.Data == "img" {
parts = append(parts, "[图片]")
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
walk(child)
}
}
walk(doc)
return strings.TrimSpace(strings.Join(parts, " "))
}
func BuildRenderableMessage(item *models.Message) (content, payload string) {
if item == nil {
return "", ""
}
if item.RecalledAt != nil {
return "该消息已撤回", ""
}
if item.SendStatus == enums.IMMessageStatusRecalled {
return "该消息已撤回", ""
}
content = item.Content
payload = item.Payload
switch item.MessageType {
case enums.IMMessageTypeImage, enums.IMMessageTypeAttachment:
payload = buildIMMessageAssetPayloadForResponse(item.Payload)
case enums.IMMessageTypeHTML:
content = BuildMessageHTMLForResponse(item.Content)
}
return content, payload
}
func BuildMessageHTMLForResponse(content string) string {
content = strings.TrimSpace(content)
if content == "" {
return ""
}
doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
if err != nil {
return content
}
var walk func(*html.Node)
walk = func(node *html.Node) {
if node == nil {
return
}
if node.Type == html.ElementNode && node.Data == "img" {
provider := enums.AssetProvider(strings.TrimSpace(findHTMLAttr(node, "data-provider")))
storageKey := strings.TrimSpace(findHTMLAttr(node, "data-storage-key"))
if provider != "" && storageKey != "" {
if storageProvider, err := storage.NewProvider(provider); err == nil {
setHTMLAttr(node, "src", storageProvider.GetSignedURL(storageKey))
}
}
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
walk(child)
}
}
walk(doc)
return renderHTMLFragment(doc)
}
func stripHTMLImageSrcIfBound(content string) string {
content = strings.TrimSpace(content)
if content == "" {
return ""
}
doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
if err != nil {
return content
}
var walk func(*html.Node)
walk = func(node *html.Node) {
if node == nil {
return
}
if node.Type == html.ElementNode && node.Data == "img" {
provider := strings.TrimSpace(findHTMLAttr(node, "data-provider"))
storageKey := strings.TrimSpace(findHTMLAttr(node, "data-storage-key"))
if provider != "" && storageKey != "" {
removeHTMLAttr(node, "src")
}
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
walk(child)
}
}
walk(doc)
return renderHTMLFragment(doc)
}
func renderHTMLFragment(doc *html.Node) string {
if doc == nil {
return ""
}
root := findHTMLRoot(doc)
if root == nil {
return ""
}
var buf bytes.Buffer
for child := root.FirstChild; child != nil; child = child.NextSibling {
if err := html.Render(&buf, child); err != nil {
return ""
}
}
return strings.TrimSpace(buf.String())
}
func findHTMLRoot(doc *html.Node) *html.Node {
var walk func(*html.Node) *html.Node
walk = func(node *html.Node) *html.Node {
if node == nil {
return nil
}
if node.Type == html.ElementNode && node.Data == "div" {
return node
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
if found := walk(child); found != nil {
return found
}
}
return nil
}
return walk(doc)
}
func findHTMLAttr(node *html.Node, key string) string {
if node == nil {
return ""
}
for _, attr := range node.Attr {
if attr.Key == key {
return attr.Val
}
}
return ""
}
func setHTMLAttr(node *html.Node, key, value string) {
if node == nil {
return
}
for i := range node.Attr {
if node.Attr[i].Key == key {
node.Attr[i].Val = value
return
}
}
node.Attr = append(node.Attr, html.Attribute{Key: key, Val: value})
}
func removeHTMLAttr(node *html.Node, key string) {
if node == nil {
return
}
dst := node.Attr[:0]
for _, attr := range node.Attr {
if attr.Key != key {
dst = append(dst, attr)
}
}
node.Attr = dst
}
func buildIMMessageAssetPayloadForResponse(payload string) string {
assetPayload, err := parseIMMessageAssetPayload(payload)
if err != nil {
return strings.TrimSpace(payload)
}
assetPayload = hydrateIMMessageAssetPayload(assetPayload)
if assetPayload.Provider != "" && assetPayload.StorageKey != "" {
if provider, err := storage.NewProvider(assetPayload.Provider); err == nil {
assetPayload.URL = provider.GetSignedURL(assetPayload.StorageKey)
}
}
data, err := json.Marshal(assetPayload)
if err != nil {
return strings.TrimSpace(payload)
}
return string(data)
}
func parseIMMessageAssetPayload(payload string) (*imMessageAssetPayload, error) {
payload = strings.TrimSpace(payload)
if payload == "" {
return nil, nil
}
ret := &imMessageAssetPayload{}
if err := json.Unmarshal([]byte(payload), ret); err != nil {
return nil, err
}
ret.AssetID = strings.TrimSpace(ret.AssetID)
ret.Provider = enums.AssetProvider(strings.TrimSpace(string(ret.Provider)))
ret.StorageKey = strings.TrimSpace(ret.StorageKey)
return ret, nil
}
func hydrateIMMessageAssetPayload(payload *imMessageAssetPayload) *imMessageAssetPayload {
if payload == nil {
return nil
}
if payload.Provider != "" && payload.StorageKey != "" {
return payload
}
if payload.AssetID == "" {
return payload
}
asset := repositories.AssetRepository.GetByAssetID(sqls.DB(), payload.AssetID)
if asset == nil {
return payload
}
if payload.Provider == "" {
payload.Provider = asset.Provider
}
if payload.StorageKey == "" {
payload.StorageKey = strings.TrimSpace(asset.StorageKey)
}
if payload.Filename == "" {
payload.Filename = strings.TrimSpace(asset.Filename)
}
if payload.FileSize <= 0 {
payload.FileSize = asset.FileSize
}
if payload.MimeType == "" {
payload.MimeType = strings.TrimSpace(asset.MimeType)
}
return payload
}
@@ -1,4 +1,4 @@
package services package utils
import ( import (
"cs-agent/internal/models" "cs-agent/internal/models"
@@ -35,7 +35,7 @@ func TestBuildIMMessageAssetPayloadForResponseAddsSignedURL(t *testing.T) {
func TestSanitizeMessageHTMLStripsStoredSrcForManagedImages(t *testing.T) { func TestSanitizeMessageHTMLStripsStoredSrcForManagedImages(t *testing.T) {
html := `<p><img src="https://files.example.com/demo.png" data-provider="local" data-storage-key="attachments/demo.png" alt="demo"></p>` html := `<p><img src="https://files.example.com/demo.png" data-provider="local" data-storage-key="attachments/demo.png" alt="demo"></p>`
got := sanitizeMessageHTML(html) got := SanitizeMessageHTML(html)
if strings.Contains(got, `src=`) { if strings.Contains(got, `src=`) {
t.Fatalf("expected src removed from stored html, got: %s", got) t.Fatalf("expected src removed from stored html, got: %s", got)
@@ -59,7 +59,7 @@ func TestBuildMessageHTMLForResponseAddsSignedURL(t *testing.T) {
}) })
html := `<p><img data-provider="local" data-storage-key="attachments/demo.png" alt="demo"></p>` html := `<p><img data-provider="local" data-storage-key="attachments/demo.png" alt="demo"></p>`
got := buildMessageHTMLForResponse(html) got := BuildMessageHTMLForResponse(html)
if !strings.Contains(got, `src="https://files.example.com/attachments/demo.png"`) { if !strings.Contains(got, `src="https://files.example.com/attachments/demo.png"`) {
t.Fatalf("expected signed src in response html, got: %s", got) t.Fatalf("expected signed src in response html, got: %s", got)
+13 -213
View File
@@ -1,24 +1,21 @@
package services package services
import ( import (
"bytes"
"cs-agent/internal/models" "cs-agent/internal/models"
"cs-agent/internal/pkg/dto" "cs-agent/internal/pkg/dto"
"cs-agent/internal/pkg/enums" "cs-agent/internal/pkg/enums"
"cs-agent/internal/pkg/errorsx" "cs-agent/internal/pkg/errorsx"
"cs-agent/internal/pkg/openidentity" "cs-agent/internal/pkg/openidentity"
"cs-agent/internal/pkg/utils"
"cs-agent/internal/repositories" "cs-agent/internal/repositories"
"cs-agent/internal/services/storage"
"log/slog" "log/slog"
"slices" "slices"
"strings" "strings"
"time" "time"
"github.com/microcosm-cc/bluemonday"
"github.com/mlogclub/simple/common/strs" "github.com/mlogclub/simple/common/strs"
"github.com/mlogclub/simple/sqls" "github.com/mlogclub/simple/sqls"
"github.com/mlogclub/simple/web/params" "github.com/mlogclub/simple/web/params"
"golang.org/x/net/html"
) )
var MessageService = newMessageService() var MessageService = newMessageService()
@@ -194,11 +191,11 @@ func (s *messageService) RecallAgentMessage(messageID int64, operator *dto.AuthP
message.UpdateUserName = operator.Username message.UpdateUserName = operator.Username
agentReadState, customerReadState := ConversationReadStateService.getConversationReadStates(ctx.Tx, conversation.ID) agentReadState, customerReadState := ConversationReadStateService.getConversationReadStates(ctx.Tx, conversation.ID)
agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, readSeqNo(agentReadState), enums.IMSenderTypeCustomer) agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, s.readSeqNo(agentReadState), enums.IMSenderTypeCustomer)
if err != nil { if err != nil {
return err return err
} }
customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI) customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversation.ID, s.readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI)
if err != nil { if err != nil {
return err return err
} }
@@ -354,11 +351,11 @@ func (s *messageService) sendMessage(conversationID int64, senderType enums.IMSe
} }
} }
agentReadState, customerReadState := ConversationReadStateService.getConversationReadStates(ctx.Tx, conversationID) agentReadState, customerReadState := ConversationReadStateService.getConversationReadStates(ctx.Tx, conversationID)
agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, readSeqNo(agentReadState), enums.IMSenderTypeCustomer) agentUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, s.readSeqNo(agentReadState), enums.IMSenderTypeCustomer)
if err != nil { if err != nil {
return err return err
} }
customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI) customerUnreadCount, err := ConversationReadStateService.CountUnreadMessages(ctx, conversationID, s.readSeqNo(customerReadState), enums.IMSenderTypeAgent, enums.IMSenderTypeAI)
if err != nil { if err != nil {
return err return err
} }
@@ -448,7 +445,7 @@ func buildMessageSummary(messageType enums.IMMessageType, content string) string
case enums.IMMessageTypeAttachment: case enums.IMMessageTypeAttachment:
return "[附件]" return "[附件]"
case enums.IMMessageTypeHTML: case enums.IMMessageTypeHTML:
return buildHTMLSummary(content) return utils.BuildHTMLSummary(content)
case "": case "":
return "" return ""
default: default:
@@ -459,8 +456,8 @@ func buildMessageSummary(messageType enums.IMMessageType, content string) string
func (s *messageService) normalizeMessageContent(conversationID int64, messageType enums.IMMessageType, content, payload string) (string, string, string, error) { func (s *messageService) normalizeMessageContent(conversationID int64, messageType enums.IMMessageType, content, payload string) (string, string, string, error) {
switch messageType { switch messageType {
case enums.IMMessageTypeHTML: case enums.IMMessageTypeHTML:
sanitized := sanitizeMessageHTML(content) sanitized := utils.SanitizeMessageHTML(content)
summary := buildHTMLSummary(sanitized) summary := utils.BuildHTMLSummary(sanitized)
if summary == "" { if summary == "" {
return "", "", "", errorsx.InvalidParam("消息内容不能为空") return "", "", "", errorsx.InvalidParam("消息内容不能为空")
} }
@@ -483,7 +480,7 @@ func (s *messageService) normalizeMessageContent(conversationID int64, messageTy
summary = "[图片]" summary = "[图片]"
} }
content = strings.TrimSpace(asset.Filename) content = strings.TrimSpace(asset.Filename)
return content, canonicalPayload, summary + suffixFilenameForSummary(asset.Filename), nil return content, canonicalPayload, summary + s.suffixFilenameForSummary(asset.Filename), nil
default: default:
content = strings.TrimSpace(content) content = strings.TrimSpace(content)
if content == "" && strings.TrimSpace(payload) == "" { if content == "" && strings.TrimSpace(payload) == "" {
@@ -516,7 +513,7 @@ func (s *messageService) ValidateConversationSender(conversationID int64, sender
if operator == nil { if operator == nil {
return nil, errorsx.Unauthorized("未登录或登录已过期") return nil, errorsx.Unauthorized("未登录或登录已过期")
} }
if conversation.Status != enums.IMConversationStatusAIServing && !allowAIMessageOnPendingHandoff(conversation) { if conversation.Status != enums.IMConversationStatusAIServing && !s.allowAIMessageOnPendingHandoff(conversation) {
return nil, errorsx.Forbidden("当前会话不处于 AI 接待状态") return nil, errorsx.Forbidden("当前会话不处于 AI 接待状态")
} }
if conversation.CurrentAssigneeID != 0 { if conversation.CurrentAssigneeID != 0 {
@@ -532,7 +529,7 @@ func (s *messageService) ValidateConversationSender(conversationID int64, sender
return conversation, nil return conversation, nil
} }
func allowAIMessageOnPendingHandoff(conversation *models.Conversation) bool { func (s *messageService) allowAIMessageOnPendingHandoff(conversation *models.Conversation) bool {
if conversation == nil { if conversation == nil {
return false return false
} }
@@ -541,7 +538,7 @@ func allowAIMessageOnPendingHandoff(conversation *models.Conversation) bool {
conversation.CurrentAssigneeID == 0 conversation.CurrentAssigneeID == 0
} }
func suffixFilenameForSummary(filename string) string { func (s *messageService) suffixFilenameForSummary(filename string) string {
filename = strings.TrimSpace(filename) filename = strings.TrimSpace(filename)
if filename == "" { if filename == "" {
return "" return ""
@@ -549,206 +546,9 @@ func suffixFilenameForSummary(filename string) string {
return " " + filename return " " + filename
} }
func readSeqNo(state *models.ConversationReadState) int64 { func (s *messageService) readSeqNo(state *models.ConversationReadState) int64 {
if state == nil { if state == nil {
return 0 return 0
} }
return state.LastReadSeqNo return state.LastReadSeqNo
} }
func sanitizeMessageHTML(content string) string {
policy := bluemonday.UGCPolicy()
policy.AllowElements("img")
policy.AllowAttrs("src", "alt", "title", "data-provider", "data-storage-key").OnElements("img")
policy.AllowURLSchemes("http", "https")
policy.AllowStandardURLs()
policy.AllowElements("p", "br")
return stripHTMLImageSrcIfBound(strings.TrimSpace(policy.Sanitize(content)))
}
func buildHTMLSummary(content string) string {
if strings.TrimSpace(content) == "" {
return ""
}
doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
if err != nil {
return strings.TrimSpace(content)
}
parts := make([]string, 0, 8)
var walk func(*html.Node)
walk = func(node *html.Node) {
if node == nil {
return
}
if node.Type == html.TextNode {
text := strings.TrimSpace(node.Data)
if text != "" {
parts = append(parts, text)
}
}
if node.Type == html.ElementNode && node.Data == "img" {
parts = append(parts, "[图片]")
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
walk(child)
}
}
walk(doc)
return strings.TrimSpace(strings.Join(parts, " "))
}
func BuildRenderableMessage(item *models.Message) (content, payload string) {
if item == nil {
return "", ""
}
if item.RecalledAt != nil {
return "该消息已撤回", ""
}
if item.SendStatus == enums.IMMessageStatusRecalled {
return "该消息已撤回", ""
}
content = item.Content
payload = item.Payload
switch item.MessageType {
case enums.IMMessageTypeImage, enums.IMMessageTypeAttachment:
payload = buildIMMessageAssetPayloadForResponse(item.Payload)
case enums.IMMessageTypeHTML:
content = buildMessageHTMLForResponse(item.Content)
}
return content, payload
}
func buildMessageHTMLForResponse(content string) string {
content = strings.TrimSpace(content)
if content == "" {
return ""
}
doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
if err != nil {
return content
}
var walk func(*html.Node)
walk = func(node *html.Node) {
if node == nil {
return
}
if node.Type == html.ElementNode && node.Data == "img" {
provider := enums.AssetProvider(strings.TrimSpace(findHTMLAttr(node, "data-provider")))
storageKey := strings.TrimSpace(findHTMLAttr(node, "data-storage-key"))
if provider != "" && storageKey != "" {
if storageProvider, err := storage.NewProvider(provider); err == nil {
setHTMLAttr(node, "src", storageProvider.GetSignedURL(storageKey))
}
}
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
walk(child)
}
}
walk(doc)
return renderHTMLFragment(doc)
}
func stripHTMLImageSrcIfBound(content string) string {
content = strings.TrimSpace(content)
if content == "" {
return ""
}
doc, err := html.Parse(strings.NewReader("<div>" + content + "</div>"))
if err != nil {
return content
}
var walk func(*html.Node)
walk = func(node *html.Node) {
if node == nil {
return
}
if node.Type == html.ElementNode && node.Data == "img" {
provider := strings.TrimSpace(findHTMLAttr(node, "data-provider"))
storageKey := strings.TrimSpace(findHTMLAttr(node, "data-storage-key"))
if provider != "" && storageKey != "" {
removeHTMLAttr(node, "src")
}
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
walk(child)
}
}
walk(doc)
return renderHTMLFragment(doc)
}
func renderHTMLFragment(doc *html.Node) string {
if doc == nil {
return ""
}
root := findHTMLRoot(doc)
if root == nil {
return ""
}
var buf bytes.Buffer
for child := root.FirstChild; child != nil; child = child.NextSibling {
if err := html.Render(&buf, child); err != nil {
return ""
}
}
return strings.TrimSpace(buf.String())
}
func findHTMLRoot(doc *html.Node) *html.Node {
var walk func(*html.Node) *html.Node
walk = func(node *html.Node) *html.Node {
if node == nil {
return nil
}
if node.Type == html.ElementNode && node.Data == "div" {
return node
}
for child := node.FirstChild; child != nil; child = child.NextSibling {
if found := walk(child); found != nil {
return found
}
}
return nil
}
return walk(doc)
}
func findHTMLAttr(node *html.Node, key string) string {
if node == nil {
return ""
}
for _, attr := range node.Attr {
if attr.Key == key {
return attr.Val
}
}
return ""
}
func setHTMLAttr(node *html.Node, key, value string) {
if node == nil {
return
}
for i := range node.Attr {
if node.Attr[i].Key == key {
node.Attr[i].Val = value
return
}
}
node.Attr = append(node.Attr, html.Attribute{Key: key, Val: value})
}
func removeHTMLAttr(node *html.Node, key string) {
if node == nil {
return
}
dst := node.Attr[:0]
for _, attr := range node.Attr {
if attr.Key != key {
dst = append(dst, attr)
}
}
node.Attr = dst
}
+2 -2
View File
@@ -14,12 +14,12 @@ func TestAllowAIMessageOnPendingHandoff(t *testing.T) {
CurrentAssigneeID: 0, CurrentAssigneeID: 0,
HandoffAt: ptrTime(time.Now()), HandoffAt: ptrTime(time.Now()),
} }
if !allowAIMessageOnPendingHandoff(conversation) { if !MessageService.allowAIMessageOnPendingHandoff(conversation) {
t.Fatalf("expected pending handoff conversation to allow ai handoff notice") t.Fatalf("expected pending handoff conversation to allow ai handoff notice")
} }
conversation.Status = enums.IMConversationStatusAIServing conversation.Status = enums.IMConversationStatusAIServing
if allowAIMessageOnPendingHandoff(conversation) { if MessageService.allowAIMessageOnPendingHandoff(conversation) {
t.Fatalf("expected ai serving conversation not to use pending handoff allowance") t.Fatalf("expected ai serving conversation not to use pending handoff allowance")
} }
} }
+1 -1
View File
@@ -238,7 +238,7 @@ func (s *wsService) PublishMessageCreated(conversation *models.Conversation, mes
if conversation == nil || message == nil { if conversation == nil || message == nil {
return return
} }
content, payload := BuildRenderableMessage(message) content, payload := utils.BuildRenderableMessage(message)
event := s.newEvent(s.conversationTopic(conversation.ID), RealtimeMessageCreatedEvent{ event := s.newEvent(s.conversationTopic(conversation.ID), RealtimeMessageCreatedEvent{
Payload: RealtimeMessageCreatedPayload{ Payload: RealtimeMessageCreatedPayload{