调整目录
This commit is contained in:
mlogclub
@@ -0,0 +1,71 @@
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"use client"
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import Link from "next/link"
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import { ArrowRightIcon, ShieldAlertIcon } from "lucide-react"
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import type { DashboardAlert } from "@/lib/api/dashboard"
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import { Badge } from "@/components/ui/badge"
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import {
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Card,
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CardContent,
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CardDescription,
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CardHeader,
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CardTitle,
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} from "@/components/ui/card"
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type AlertListProps = {
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alerts: DashboardAlert[]
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}
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function getAlertBadgeVariant(level: DashboardAlert["level"]) {
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if (level === "error") {
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return "destructive" as const
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}
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if (level === "warning") {
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return "secondary" as const
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}
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return "outline" as const
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}
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export function AlertList({ alerts }: AlertListProps) {
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return (
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<Card>
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<CardHeader>
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<CardTitle>风险提醒</CardTitle>
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<CardDescription>优先处理会直接影响接待效率和 AI 稳定性的项目</CardDescription>
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</CardHeader>
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<CardContent className="space-y-3">
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{alerts.length === 0 ? (
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<div className="rounded-2xl border border-dashed px-4 py-10 text-center">
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<ShieldAlertIcon className="mx-auto mb-3 size-8 text-muted-foreground" />
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<div className="text-sm font-medium">当前没有需要优先处理的风险项</div>
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<div className="mt-1 text-sm text-muted-foreground">
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首页将持续监控会话堆积、客服排班与 AI 配置异常
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</div>
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</div>
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) : (
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alerts.map((item) => (
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<Link key={item.id} href={item.link} className="block">
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<div className="rounded-2xl border p-4 transition-colors hover:border-primary/40">
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<div className="flex items-start justify-between gap-3">
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<div>
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<div className="flex items-center gap-2">
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<div className="font-medium">{item.title}</div>
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<Badge variant={getAlertBadgeVariant(item.level)}>
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{item.count}
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</Badge>
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</div>
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<div className="mt-1 text-sm text-muted-foreground">
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{item.description}
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</div>
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</div>
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<ArrowRightIcon className="mt-0.5 size-4 text-muted-foreground" />
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</div>
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</div>
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</Link>
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))
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)}
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</CardContent>
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</Card>
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)
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}
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@@ -0,0 +1,172 @@
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"use client"
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import { useCallback, useEffect, useState } from "react"
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import { RefreshCwIcon } from "lucide-react"
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import { toast } from "sonner"
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import { Button } from "@/components/ui/button"
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import { Skeleton } from "@/components/ui/skeleton"
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import { Card, CardContent } from "@/components/ui/card"
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import {
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fetchDashboardOverview,
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type DashboardOverview,
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type DashboardRange,
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} from "@/lib/api/dashboard"
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import { SummaryCards } from "./summary-cards"
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import { TrendPanel } from "./trend-panel"
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import { TeamLoadPanel } from "./team-load-panel"
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import { AlertList } from "./alert-list"
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const rangeOptions: Array<{ value: DashboardRange; label: string }> = [
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{ value: "today", label: "今天" },
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{ value: "7d", label: "近 7 天" },
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{ value: "30d", label: "近 30 天" },
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]
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function LoadingCards() {
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return (
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<div className="grid gap-4 md:grid-cols-2 xl:grid-cols-3 2xl:grid-cols-6">
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{Array.from({ length: 6 }).map((_, index) => (
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<Card key={index}>
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<CardContent className="space-y-3 p-6">
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<Skeleton className="h-4 w-24" />
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<Skeleton className="h-8 w-20" />
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<Skeleton className="h-4 w-full" />
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</CardContent>
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</Card>
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))}
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</div>
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)
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}
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export function DashboardHome() {
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const [range, setRange] = useState<DashboardRange>("7d")
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const [data, setData] = useState<DashboardOverview | null>(null)
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const [loading, setLoading] = useState(true)
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const [refreshing, setRefreshing] = useState(false)
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const loadData = useCallback(
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async (nextRange: DashboardRange, showRefreshing = false) => {
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if (showRefreshing) {
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setRefreshing(true)
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} else {
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setLoading(true)
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}
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try {
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const result = await fetchDashboardOverview(nextRange)
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setData(result)
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "加载首页概览失败")
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} finally {
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setLoading(false)
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setRefreshing(false)
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}
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},
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[]
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)
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useEffect(() => {
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void loadData(range)
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}, [loadData, range])
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return (
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<div className="flex flex-1 flex-col gap-6 p-4 lg:p-6">
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<div className="flex flex-col gap-3 xl:flex-row xl:items-start xl:justify-between">
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<div>
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<h1 className="text-2xl font-semibold tracking-tight">后台总览</h1>
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<p className="mt-1 text-sm text-muted-foreground">
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聚焦会话接待、工单处理、客服负载与 AI 运行状态
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{data ? `，更新于 ${data.generatedAt}` : ""}
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</p>
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</div>
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<div className="flex flex-wrap items-center gap-2">
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<div className="rounded-xl border bg-muted/30 p-1">
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{rangeOptions.map((item) => (
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<Button
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key={item.value}
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variant={range === item.value ? "secondary" : "ghost"}
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size="sm"
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onClick={() => setRange(item.value)}
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>
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{item.label}
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</Button>
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))}
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</div>
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<Button
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variant="outline"
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size="sm"
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onClick={() => void loadData(range, true)}
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disabled={loading || refreshing}
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>
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<RefreshCwIcon className={refreshing ? "mr-2 size-4 animate-spin" : "mr-2 size-4"} />
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刷新
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</Button>
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</div>
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</div>
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{loading && !data ? (
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<LoadingCards />
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) : data ? (
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<>
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<SummaryCards summary={data.summary} />
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<TrendPanel
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title="会话趋势"
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description="观察新增与关闭会话变化，快速判断接待压力是否持续上升"
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trend={data.conversationStats.trend}
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distribution={data.conversationStats.statusDistribution}
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/>
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<div className="grid gap-4 xl:grid-cols-[1.15fr_0.85fr]">
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<TeamLoadPanel agentStats={data.agentStats} />
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<Card>
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<CardContent className="grid gap-4 p-6 sm:grid-cols-2">
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<div className="rounded-2xl border bg-muted/30 p-4">
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<div className="text-sm text-muted-foreground">启用中的 AI Agent</div>
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<div className="mt-2 text-3xl font-semibold">{data.aiStats.enabledAiAgents}</div>
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</div>
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<div className="rounded-2xl border bg-muted/30 p-4">
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<div className="text-sm text-muted-foreground">启用中的接入渠道</div>
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<div className="mt-2 text-3xl font-semibold">{data.aiStats.enabledChannels}</div>
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</div>
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<div className="rounded-2xl border bg-muted/30 p-4">
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<div className="text-sm text-muted-foreground">今日知识检索次数</div>
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<div className="mt-2 text-3xl font-semibold">
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{data.aiStats.todayKnowledgeRetrieves}
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</div>
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</div>
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<div className="rounded-2xl border bg-muted/30 p-4">
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<div className="text-sm text-muted-foreground">今日检索失败率</div>
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<div className="mt-2 text-3xl font-semibold">
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{data.aiStats.todayKnowledgeRetrieveFailRate.toFixed(1)}%
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</div>
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</div>
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<div className="rounded-2xl border bg-muted/30 p-4">
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<div className="text-sm text-muted-foreground">今日 Skill 失败次数</div>
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<div className="mt-2 text-3xl font-semibold">
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{data.aiStats.todaySkillRunFailCount}
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</div>
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</div>
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<div className="rounded-2xl border bg-muted/30 p-4">
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<div className="text-sm text-muted-foreground">今日 AI 转人工次数</div>
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<div className="mt-2 text-3xl font-semibold">
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{data.aiStats.todayAiHandoffCount}
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</div>
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</div>
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</CardContent>
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</Card>
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</div>
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<AlertList alerts={data.alerts} />
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</>
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) : (
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<Card>
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<CardContent className="flex min-h-60 items-center justify-center p-6 text-sm text-muted-foreground">
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暂无首页概览数据
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</CardContent>
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</Card>
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)}
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</div>
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)
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}
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@@ -0,0 +1,105 @@
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"use client"
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import Link from "next/link"
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import {
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BotMessageSquareIcon,
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CircleDashedIcon,
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HeadsetIcon,
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SparklesIcon,
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WavesIcon,
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} from "lucide-react"
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import type { DashboardOverview } from "@/lib/api/dashboard"
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import {
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Card,
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CardContent,
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CardDescription,
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CardHeader,
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CardTitle,
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} from "@/components/ui/card"
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type SummaryCardsProps = {
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summary: DashboardOverview["summary"]
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}
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type SummaryCardItem = {
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key: keyof DashboardOverview["summary"]
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title: string
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description: string
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link: string
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icon: typeof BotMessageSquareIcon
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format?: (value: number) => string
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}
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const cards: SummaryCardItem[] = [
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{
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key: "todayNewConversations",
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title: "今日新增会话",
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description: "今日进入系统的新增咨询量",
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link: "/conversations",
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icon: BotMessageSquareIcon,
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},
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{
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key: "processingConversations",
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title: "当前处理中",
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description: "正在由 AI 或人工接待的会话",
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link: "/conversations",
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icon: WavesIcon,
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},
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{
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key: "pendingDispatchConversations",
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title: "待分配会话",
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description: "仍在待接入池中等待分配",
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link: "/conversations",
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icon: CircleDashedIcon,
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},
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{
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key: "onlineAgents",
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title: "在线客服",
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description: "近 15 分钟内仍有活跃心跳的客服",
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link: "/agents",
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icon: HeadsetIcon,
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},
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{
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key: "aiServiceRate",
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title: "AI 接待占比",
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description: "当前活跃会话中 AI 参与服务比例",
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link: "/ai-agents",
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icon: SparklesIcon,
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format: (value: number) => `${value.toFixed(1)}%`,
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},
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]
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export function SummaryCards({ summary }: SummaryCardsProps) {
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return (
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<div className="grid gap-4 md:grid-cols-2 xl:grid-cols-3 2xl:grid-cols-6">
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{cards.map((item) => {
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const Icon = item.icon
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const rawValue = summary[item.key]
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const value =
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typeof item.format === "function"
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? item.format(Number(rawValue))
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: Number(rawValue).toLocaleString()
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return (
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<Link key={item.key} href={item.link}>
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<Card className="h-full transition-colors hover:border-primary/40">
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<CardHeader className="flex flex-row items-start justify-between space-y-0 pb-3">
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<div className="space-y-1">
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<CardTitle className="text-sm font-medium">{item.title}</CardTitle>
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<CardDescription>{item.description}</CardDescription>
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</div>
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<div className="rounded-full bg-primary/10 p-2 text-primary">
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<Icon className="size-4" />
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</div>
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</CardHeader>
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<CardContent>
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<div className="text-3xl font-semibold tracking-tight">{value}</div>
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</CardContent>
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</Card>
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</Link>
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)
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})}
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</div>
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)
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}
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@@ -0,0 +1,98 @@
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"use client"
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import { Badge } from "@/components/ui/badge"
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import {
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Card,
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CardContent,
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CardDescription,
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CardHeader,
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CardTitle,
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} from "@/components/ui/card"
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import type { DashboardOverview } from "@/lib/api/dashboard"
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type TeamLoadPanelProps = {
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agentStats: DashboardOverview["agentStats"]
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}
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function getLoadTone(loadRate: number) {
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if (loadRate >= 85) {
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return "bg-red-500"
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}
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if (loadRate >= 60) {
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return "bg-amber-500"
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}
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return "bg-emerald-500"
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}
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export function TeamLoadPanel({ agentStats }: TeamLoadPanelProps) {
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return (
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<Card>
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<CardHeader>
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<CardTitle>客服组负载</CardTitle>
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<CardDescription>
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在线 {agentStats.onlineAgents}，忙碌 {agentStats.busyAgents}，离线 {agentStats.offlineAgents}
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</CardDescription>
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</CardHeader>
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<CardContent className="space-y-4">
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{agentStats.teamLoads.length === 0 ? (
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<div className="rounded-xl border border-dashed px-4 py-8 text-center text-sm text-muted-foreground">
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暂无客服组数据
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</div>
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) : (
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agentStats.teamLoads.map((item) => (
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<div key={item.teamId} className="rounded-2xl border p-4">
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<div className="flex flex-wrap items-center justify-between gap-3">
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<div>
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<div className="flex items-center gap-2">
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<div className="font-medium">{item.teamName}</div>
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{item.hasScheduleNow ? (
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<Badge variant="secondary">排班中</Badge>
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) : (
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<Badge variant="outline">无当前排班</Badge>
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)}
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</div>
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<div className="mt-1 text-sm text-muted-foreground">
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总客服 {item.totalAgents}，在线 {item.onlineAgents}，忙碌 {item.busyAgents}，离线{" "}
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{item.offlineAgents}
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</div>
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</div>
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<div className="text-right">
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<div className="text-2xl font-semibold">{item.loadRate.toFixed(1)}%</div>
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<div className="text-xs text-muted-foreground">
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负载 {item.processingConversations}/{item.maxConcurrentCapacity || 0}
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</div>
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</div>
|
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</div>
|
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<div className="mt-4 h-2 rounded-full bg-muted">
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<div
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className={`h-2 rounded-full ${getLoadTone(item.loadRate)}`}
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style={{ width: `${Math.min(item.loadRate, 100)}%` }}
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||||
/>
|
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</div>
|
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|
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<div className="mt-4 grid gap-3 text-sm md:grid-cols-2 xl:grid-cols-4">
|
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<div className="rounded-xl bg-muted/40 px-3 py-2">
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<div className="text-muted-foreground">待接入</div>
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<div className="mt-1 text-lg font-semibold">{item.waitingConversations}</div>
|
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</div>
|
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<div className="rounded-xl bg-muted/40 px-3 py-2">
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<div className="text-muted-foreground">处理中</div>
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<div className="mt-1 text-lg font-semibold">{item.processingConversations}</div>
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</div>
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<div className="rounded-xl bg-muted/40 px-3 py-2">
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<div className="text-muted-foreground">并发容量</div>
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<div className="mt-1 text-lg font-semibold">{item.maxConcurrentCapacity}</div>
|
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</div>
|
||||
<div className="rounded-xl bg-muted/40 px-3 py-2">
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<div className="text-muted-foreground">忙碌客服</div>
|
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<div className="mt-1 text-lg font-semibold">{item.busyAgents}</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
))
|
||||
)}
|
||||
</CardContent>
|
||||
</Card>
|
||||
)
|
||||
}
|
||||
@@ -0,0 +1,117 @@
|
||||
"use client"
|
||||
|
||||
import { Area, AreaChart, Bar, BarChart, CartesianGrid, XAxis, YAxis } from "recharts"
|
||||
|
||||
import type { DashboardStatusDistributionItem, DashboardTrendItem } from "@/lib/api/dashboard"
|
||||
import {
|
||||
Card,
|
||||
CardContent,
|
||||
CardDescription,
|
||||
CardHeader,
|
||||
CardTitle,
|
||||
} from "@/components/ui/card"
|
||||
import {
|
||||
ChartContainer,
|
||||
ChartTooltip,
|
||||
ChartTooltipContent,
|
||||
type ChartConfig,
|
||||
} from "@/components/ui/chart"
|
||||
|
||||
type TrendPanelProps = {
|
||||
title: string
|
||||
description: string
|
||||
trend: DashboardTrendItem[]
|
||||
distribution: DashboardStatusDistributionItem[]
|
||||
}
|
||||
|
||||
const trendConfig = {
|
||||
newCount: {
|
||||
label: "新增",
|
||||
color: "hsl(24 95% 53%)",
|
||||
},
|
||||
closedCount: {
|
||||
label: "关闭",
|
||||
color: "hsl(190 95% 39%)",
|
||||
},
|
||||
} satisfies ChartConfig
|
||||
|
||||
const distributionConfig = {
|
||||
count: {
|
||||
label: "数量",
|
||||
theme: {
|
||||
light: "hsl(222 47% 11%)",
|
||||
dark: "hsl(210 40% 98%)",
|
||||
},
|
||||
},
|
||||
} satisfies ChartConfig
|
||||
|
||||
export function TrendPanel({
|
||||
title,
|
||||
description,
|
||||
trend,
|
||||
distribution,
|
||||
}: TrendPanelProps) {
|
||||
return (
|
||||
<div className="grid gap-4 xl:grid-cols-[1.5fr_0.9fr]">
|
||||
<Card>
|
||||
<CardHeader>
|
||||
<CardTitle>{title}</CardTitle>
|
||||
<CardDescription>{description}</CardDescription>
|
||||
</CardHeader>
|
||||
<CardContent>
|
||||
<ChartContainer config={trendConfig} className="h-72 w-full">
|
||||
<AreaChart data={trend}>
|
||||
<CartesianGrid vertical={false} />
|
||||
<XAxis dataKey="date" tickLine={false} axisLine={false} tickMargin={8} />
|
||||
<ChartTooltip content={<ChartTooltipContent />} />
|
||||
<Area
|
||||
type="monotone"
|
||||
dataKey="newCount"
|
||||
stroke="var(--color-newCount)"
|
||||
fill="var(--color-newCount)"
|
||||
fillOpacity={0.18}
|
||||
strokeWidth={2}
|
||||
/>
|
||||
<Area
|
||||
type="monotone"
|
||||
dataKey="closedCount"
|
||||
stroke="var(--color-closedCount)"
|
||||
fill="var(--color-closedCount)"
|
||||
fillOpacity={0.08}
|
||||
strokeWidth={2}
|
||||
/>
|
||||
</AreaChart>
|
||||
</ChartContainer>
|
||||
</CardContent>
|
||||
</Card>
|
||||
|
||||
<Card>
|
||||
<CardHeader>
|
||||
<CardTitle>状态分布</CardTitle>
|
||||
<CardDescription>当前状态数量分布</CardDescription>
|
||||
</CardHeader>
|
||||
<CardContent className="space-y-4">
|
||||
<ChartContainer config={distributionConfig} className="h-72 w-full">
|
||||
<BarChart data={distribution} layout="vertical" margin={{ left: 20 }}>
|
||||
<CartesianGrid horizontal={false} />
|
||||
<YAxis
|
||||
type="category"
|
||||
dataKey="label"
|
||||
tickLine={false}
|
||||
axisLine={false}
|
||||
width={64}
|
||||
/>
|
||||
<XAxis type="number" hide />
|
||||
<ChartTooltip content={<ChartTooltipContent hideLabel />} />
|
||||
<Bar
|
||||
dataKey="count"
|
||||
fill="var(--color-count)"
|
||||
radius={[0, 8, 8, 0]}
|
||||
/>
|
||||
</BarChart>
|
||||
</ChartContainer>
|
||||
</CardContent>
|
||||
</Card>
|
||||
</div>
|
||||
)
|
||||
}
|
||||
Reference in New Issue
Block a user