调整目录
This commit is contained in:
mlogclub
@@ -0,0 +1,913 @@
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"use client"
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import {
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CheckCheckIcon,
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MessageCircleMoreIcon,
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MoreHorizontalIcon,
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RefreshCwIcon,
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SearchIcon,
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} from "lucide-react"
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import { useCallback, useEffect, useRef, useState, type KeyboardEvent } from "react"
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import { toast } from "sonner"
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import { ConversationCloseDialog } from "@/components/conversation-actions/close-dialog"
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import { ConversationTransferDialog } from "@/components/conversation-actions/transfer-dialog"
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import { ListPagination } from "@/components/list-pagination"
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import {
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OptionCombobox,
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type ComboboxOption,
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} from "@/components/option-combobox"
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import { Badge } from "@/components/ui/badge"
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import { Button } from "@/components/ui/button"
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import { ButtonGroup } from "@/components/ui/button-group"
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import {
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DropdownMenu,
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DropdownMenuContent,
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DropdownMenuItem,
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DropdownMenuTrigger,
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} from "@/components/ui/dropdown-menu"
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import { Input } from "@/components/ui/input"
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import {
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Select,
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SelectContent,
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SelectItem,
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SelectTrigger,
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SelectValue,
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} from "@/components/ui/select"
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import {
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Table,
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TableBody,
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TableCell,
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TableHead,
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TableHeader,
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TableRow,
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} from "@/components/ui/table"
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import {
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createAdminWebSocketUrl,
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dispatchConversation,
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fetchAgentProfilesAll,
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fetchAgentTeamsAll,
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fetchConversationDetail,
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fetchConversationMessages,
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fetchConversations,
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fetchTagsAll,
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markConversationRead,
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type AdminAgentProfile,
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type AdminAgentTeam,
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type AdminConversation,
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type AdminConversationDetail,
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type AdminMessage,
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type PageResult,
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type TagTree,
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} from "@/lib/api/admin"
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import { formatDateTime } from "@/lib/utils"
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import { ConversationDetailDialog } from "./_components/detail"
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const RECONNECT_BASE_DELAY = 2000
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const RECONNECT_MAX_DELAY = 30000
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const statusOptions = [
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{ value: "all", label: "全部状态" },
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{ value: "1", label: "AI接待中" },
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{ value: "2", label: "待接入" },
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{ value: "3", label: "处理中" },
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{ value: "4", label: "已关闭" },
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] as const
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function getStatusMeta(status: number) {
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switch (status) {
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case 1:
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return { label: "AI接待中", variant: "secondary" as const }
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case 2:
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return { label: "待接入", variant: "outline" as const }
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case 3:
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return { label: "处理中", variant: "secondary" as const }
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case 4:
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return { label: "已关闭", variant: "outline" as const }
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default:
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return { label: "未知", variant: "outline" as const }
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}
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}
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function getServiceModeLabel(mode: number) {
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switch (mode) {
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case 1:
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return "AI 接待"
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case 2:
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return "人工接待"
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case 3:
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return "AI 优先"
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default:
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return "未定义"
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}
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}
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function getStatusLabel(value: string) {
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return statusOptions.find((item) => item.value === value)?.label ?? "全部状态"
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}
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function buildTagOptions(
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nodes: TagTree[],
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parentPath = ""
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): ComboboxOption[] {
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const result: ComboboxOption[] = []
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nodes.forEach((item) => {
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const currentPath = parentPath ? `${parentPath}/${item.name}` : item.name
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result.push({
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value: String(item.id),
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label: currentPath,
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})
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if (item.children.length > 0) {
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result.push(...buildTagOptions(item.children, currentPath))
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}
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})
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return result
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}
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export default function DashboardConversationsPage() {
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const [keywordInput, setKeywordInput] = useState("")
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const [statusFilterInput, setStatusFilterInput] = useState("all")
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const [tagFilterInput, setTagFilterInput] = useState("0")
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const [assigneeFilterInput, setAssigneeFilterInput] = useState("0")
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const [agentTeamFilterInput, setAgentTeamFilterInput] = useState("0")
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const [keyword, setKeyword] = useState("")
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const [statusFilter, setStatusFilter] = useState("all")
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const [tagFilter, setTagFilter] = useState("0")
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const [assigneeFilter, setAssigneeFilter] = useState("0")
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const [agentTeamFilter, setAgentTeamFilter] = useState("0")
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const [page, setPage] = useState(1)
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const [limit, setLimit] = useState(20)
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const [tagOptions, setTagOptions] = useState<ComboboxOption[]>([
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{ value: "0", label: "全部标签" },
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])
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const [assigneeOptions, setAssigneeOptions] = useState<ComboboxOption[]>([
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{ value: "0", label: "全部指派人" },
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])
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const [agentTeamOptions, setAgentTeamOptions] = useState<ComboboxOption[]>([
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{ value: "0", label: "全部客服组" },
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])
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const [loading, setLoading] = useState(true)
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const [refreshing, setRefreshing] = useState(false)
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const [detailLoading, setDetailLoading] = useState(false)
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const [actionLoadingId, setActionLoadingId] = useState<number | null>(null)
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const [detailOpen, setDetailOpen] = useState(false)
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const [detailItem, setDetailItem] = useState<AdminConversation | null>(null)
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const [detailData, setDetailData] = useState<AdminConversationDetail | null>(null)
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const [detailMessages, setDetailMessages] = useState<AdminMessage[]>([])
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const [detailMessagesNextCursor, setDetailMessagesNextCursor] = useState("")
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const [detailMessagesHasMore, setDetailMessagesHasMore] = useState(false)
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const [detailMessagesLoadingMore, setDetailMessagesLoadingMore] = useState(false)
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const [assignOpen, setAssignOpen] = useState(false)
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const [assignItem, setAssignItem] = useState<AdminConversation | null>(null)
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const [closeOpen, setCloseOpen] = useState(false)
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const [closeItem, setCloseItem] = useState<AdminConversation | null>(null)
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const [transferOpen, setTransferOpen] = useState(false)
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const [transferItem, setTransferItem] = useState<AdminConversation | null>(null)
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const [result, setResult] = useState<PageResult<AdminConversation>>({
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results: [],
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page: { page: 1, limit: 20, total: 0 },
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})
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const websocketRef = useRef<WebSocket | null>(null)
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const reconnectTimerRef = useRef<number | null>(null)
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const pingTimerRef = useRef<number | null>(null)
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const reconnectAttemptRef = useRef(0)
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const detailItemRef = useRef<AdminConversation | null>(null)
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const subscribedConversationIdRef = useRef<number | null>(null)
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const loadConversations = useCallback(async () => {
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setLoading(true)
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try {
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const data = await fetchConversations({
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keyword: keyword.trim() || undefined,
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status: statusFilter === "all" ? undefined : statusFilter,
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tagId: tagFilter === "0" ? undefined : tagFilter,
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currentAssigneeId: assigneeFilter === "0" ? undefined : assigneeFilter,
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agentTeamId: agentTeamFilter === "0" ? undefined : agentTeamFilter,
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page,
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limit,
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})
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setResult(data)
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "加载会话列表失败")
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} finally {
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setLoading(false)
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}
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}, [keyword, limit, page, statusFilter, tagFilter, assigneeFilter, agentTeamFilter])
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useEffect(() => {
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let cancelled = false
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async function loadFilterOptions() {
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try {
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const [tagData, assigneeData, teamData] = await Promise.all([
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fetchTagsAll(),
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fetchAgentProfilesAll(),
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fetchAgentTeamsAll(),
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])
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if (!cancelled) {
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setTagOptions([
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{ value: "0", label: "全部标签" },
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...buildTagOptions(tagData),
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])
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setAssigneeOptions([
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{ value: "0", label: "全部指派人" },
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...assigneeData.map((item: AdminAgentProfile) => ({
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value: String(item.userId),
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label: item.displayName || item.nickname || item.username || `#${item.userId}`,
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})),
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])
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setAgentTeamOptions([
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{ value: "0", label: "全部客服组" },
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...teamData.map((item: AdminAgentTeam) => ({
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value: String(item.id),
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label: item.name,
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})),
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])
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}
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} catch (error) {
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if (!cancelled) {
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toast.error(error instanceof Error ? error.message : "加载筛选项失败")
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}
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}
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}
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void loadFilterOptions()
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return () => {
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cancelled = true
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}
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}, [])
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useEffect(() => {
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detailItemRef.current = detailItem
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}, [detailItem])
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useEffect(() => {
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void loadConversations()
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}, [loadConversations])
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useEffect(() => {
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let cancelled = false
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const clearTimers = () => {
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if (reconnectTimerRef.current) {
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window.clearTimeout(reconnectTimerRef.current)
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reconnectTimerRef.current = null
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}
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if (pingTimerRef.current) {
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window.clearInterval(pingTimerRef.current)
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pingTimerRef.current = null
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}
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}
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const scheduleReconnect = () => {
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if (cancelled || reconnectTimerRef.current) {
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return
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}
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const delay = Math.min(
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RECONNECT_BASE_DELAY * 2 ** reconnectAttemptRef.current,
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RECONNECT_MAX_DELAY
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)
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reconnectTimerRef.current = window.setTimeout(() => {
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reconnectTimerRef.current = null
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reconnectAttemptRef.current += 1
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connect()
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}, delay)
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}
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const connect = () => {
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if (cancelled) {
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return
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}
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let socket: WebSocket
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try {
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socket = new WebSocket(createAdminWebSocketUrl())
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "连接实时服务失败")
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scheduleReconnect()
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return
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}
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websocketRef.current = socket
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socket.onopen = () => {
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reconnectAttemptRef.current = 0
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if (pingTimerRef.current) {
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window.clearInterval(pingTimerRef.current)
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}
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pingTimerRef.current = window.setInterval(() => {
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if (socket.readyState === WebSocket.OPEN) {
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socket.send(JSON.stringify({ type: "ping" }))
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}
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}, 20000)
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const conversationId = detailItemRef.current?.id
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if (conversationId) {
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socket.send(
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JSON.stringify({
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type: "subscribe",
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topics: [`conversation:${conversationId}`],
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})
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)
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subscribedConversationIdRef.current = conversationId
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} else {
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subscribedConversationIdRef.current = null
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}
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}
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socket.onmessage = (event) => {
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try {
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const payload = JSON.parse(event.data) as {
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eventId?: string
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type?: string
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data?: { conversationId?: number }
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}
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const eventType = payload.type ?? ""
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const conversationId = payload.data?.conversationId ?? 0
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const eventId = payload.eventId?.trim() ?? ""
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if (
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eventType === "" ||
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eventType === "connected" ||
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eventType === "pong" ||
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eventType === "subscribed" ||
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eventType === "unsubscribed"
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) {
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return
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}
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if (eventId && socket.readyState === WebSocket.OPEN) {
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socket.send(JSON.stringify({ type: "ack", eventId }))
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}
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void loadConversations()
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const currentDetail = detailItemRef.current
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if (conversationId > 0 && currentDetail?.id === conversationId) {
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void loadDetail(currentDetail)
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}
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} catch {
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// ignore invalid ws payload
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}
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}
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socket.onclose = () => {
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if (pingTimerRef.current) {
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window.clearInterval(pingTimerRef.current)
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pingTimerRef.current = null
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}
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if (websocketRef.current === socket) {
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websocketRef.current = null
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}
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subscribedConversationIdRef.current = null
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scheduleReconnect()
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}
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}
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connect()
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return () => {
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cancelled = true
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clearTimers()
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reconnectAttemptRef.current = 0
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const socket = websocketRef.current
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websocketRef.current = null
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if (socket) {
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socket.close()
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}
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subscribedConversationIdRef.current = null
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}
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}, [loadConversations])
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useEffect(() => {
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const socket = websocketRef.current
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if (!socket || socket.readyState !== WebSocket.OPEN) {
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return
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}
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const previousConversationId = subscribedConversationIdRef.current
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const nextConversationId = detailOpen ? detailItem?.id ?? null : null
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if (previousConversationId && previousConversationId !== nextConversationId) {
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socket.send(
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JSON.stringify({
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type: "unsubscribe",
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topics: [`conversation:${previousConversationId}`],
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})
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)
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}
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if (nextConversationId && nextConversationId !== previousConversationId) {
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socket.send(
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JSON.stringify({
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type: "subscribe",
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topics: [`conversation:${nextConversationId}`],
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})
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)
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subscribedConversationIdRef.current = nextConversationId
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return
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}
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if (!nextConversationId) {
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subscribedConversationIdRef.current = null
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}
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}, [detailItem, detailOpen])
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function handleStatusFilterChange(value: string | null) {
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setStatusFilterInput(value ?? "all")
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}
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function applyFilters() {
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setKeyword(keywordInput)
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setStatusFilter(statusFilterInput)
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setTagFilter(tagFilterInput)
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setAssigneeFilter(assigneeFilterInput)
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setAgentTeamFilter(agentTeamFilterInput)
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setPage(1)
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}
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function handleFilterKeyDown(event: KeyboardEvent<HTMLInputElement>) {
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if (event.key !== "Enter") {
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return
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}
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|
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event.preventDefault()
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applyFilters()
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}
|
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|
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function handlePageChange(nextPage: number) {
|
||||
if (nextPage < 1 || nextPage === page) {
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return
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||||
}
|
||||
setPage(nextPage)
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||||
}
|
||||
|
||||
function handleLimitChange(nextLimit: number) {
|
||||
if (nextLimit <= 0 || nextLimit === limit) {
|
||||
return
|
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}
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setLimit(nextLimit)
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setPage(1)
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}
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|
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async function loadDetail(item: AdminConversation) {
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setDetailLoading(true)
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setDetailMessagesNextCursor("")
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||||
setDetailMessagesHasMore(false)
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||||
try {
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const [detail, messages] = await Promise.all([
|
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fetchConversationDetail(item.id),
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||||
fetchConversationMessages({ conversationId: item.id, limit: 20 }),
|
||||
])
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setDetailData(detail)
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setDetailMessages(messages.results)
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||||
setDetailMessagesNextCursor(messages.cursor ?? "")
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||||
setDetailMessagesHasMore(Boolean(messages.hasMore))
|
||||
} catch (error) {
|
||||
toast.error(error instanceof Error ? error.message : "加载会话详情失败")
|
||||
} finally {
|
||||
setDetailLoading(false)
|
||||
}
|
||||
}
|
||||
|
||||
const loadMoreDetailMessages = useCallback(async () => {
|
||||
if (!detailItem || detailMessagesLoadingMore || !detailMessagesHasMore) {
|
||||
return
|
||||
}
|
||||
const cursor = Number.parseInt(detailMessagesNextCursor, 10)
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||||
if (!detailMessagesNextCursor.trim() || !Number.isFinite(cursor) || cursor <= 0) {
|
||||
return
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||||
}
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||||
setDetailMessagesLoadingMore(true)
|
||||
try {
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||||
const page = await fetchConversationMessages({
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||||
conversationId: detailItem.id,
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||||
cursor,
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||||
limit: 20,
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||||
})
|
||||
setDetailMessages((prev) => [...page.results, ...prev])
|
||||
setDetailMessagesNextCursor(page.cursor ?? "")
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||||
setDetailMessagesHasMore(Boolean(page.hasMore))
|
||||
} catch (error) {
|
||||
toast.error(error instanceof Error ? error.message : "加载更多消息失败")
|
||||
} finally {
|
||||
setDetailMessagesLoadingMore(false)
|
||||
}
|
||||
}, [
|
||||
detailItem,
|
||||
detailMessagesHasMore,
|
||||
detailMessagesLoadingMore,
|
||||
detailMessagesNextCursor,
|
||||
])
|
||||
|
||||
async function openDetail(item: AdminConversation) {
|
||||
setDetailItem(item)
|
||||
setDetailData(null)
|
||||
setDetailMessages([])
|
||||
setDetailMessagesNextCursor("")
|
||||
setDetailMessagesHasMore(false)
|
||||
setDetailMessagesLoadingMore(false)
|
||||
setDetailOpen(true)
|
||||
await loadDetail(item)
|
||||
}
|
||||
|
||||
function handleDetailOpenChange(open: boolean) {
|
||||
if (actionLoadingId) {
|
||||
return
|
||||
}
|
||||
if (!open) {
|
||||
setDetailOpen(false)
|
||||
setDetailItem(null)
|
||||
setDetailData(null)
|
||||
setDetailMessages([])
|
||||
setDetailMessagesNextCursor("")
|
||||
setDetailMessagesHasMore(false)
|
||||
setDetailMessagesLoadingMore(false)
|
||||
return
|
||||
}
|
||||
setDetailOpen(true)
|
||||
}
|
||||
|
||||
function openAssign(item: AdminConversation) {
|
||||
setAssignItem(item)
|
||||
setAssignOpen(true)
|
||||
}
|
||||
|
||||
function handleAssignOpenChange(open: boolean) {
|
||||
if (actionLoadingId) {
|
||||
return
|
||||
}
|
||||
if (!open) {
|
||||
setAssignOpen(false)
|
||||
setAssignItem(null)
|
||||
return
|
||||
}
|
||||
setAssignOpen(true)
|
||||
}
|
||||
|
||||
function openTransfer(item: AdminConversation) {
|
||||
setTransferItem(item)
|
||||
setTransferOpen(true)
|
||||
}
|
||||
|
||||
function openClose(item: AdminConversation) {
|
||||
setCloseItem(item)
|
||||
setCloseOpen(true)
|
||||
}
|
||||
|
||||
function handleCloseOpenChange(open: boolean) {
|
||||
if (actionLoadingId) {
|
||||
return
|
||||
}
|
||||
if (!open) {
|
||||
setCloseOpen(false)
|
||||
setCloseItem(null)
|
||||
return
|
||||
}
|
||||
setCloseOpen(true)
|
||||
}
|
||||
|
||||
function handleTransferOpenChange(open: boolean) {
|
||||
if (actionLoadingId) {
|
||||
return
|
||||
}
|
||||
if (!open) {
|
||||
setTransferOpen(false)
|
||||
setTransferItem(null)
|
||||
return
|
||||
}
|
||||
setTransferOpen(true)
|
||||
}
|
||||
|
||||
async function refreshDetail() {
|
||||
if (!detailOpen || !detailItem) {
|
||||
return
|
||||
}
|
||||
await loadDetail(detailItem)
|
||||
}
|
||||
|
||||
async function handleRefresh() {
|
||||
setRefreshing(true)
|
||||
try {
|
||||
await loadConversations()
|
||||
await refreshDetail()
|
||||
} finally {
|
||||
setRefreshing(false)
|
||||
}
|
||||
}
|
||||
|
||||
async function handleRead(item: AdminConversation) {
|
||||
setActionLoadingId(item.id)
|
||||
try {
|
||||
await markConversationRead(item.id)
|
||||
toast.success(`已标记已读：${item.subject || `#${item.id}`}`)
|
||||
await loadConversations()
|
||||
if (detailItem?.id === item.id) {
|
||||
await refreshDetail()
|
||||
}
|
||||
} catch (error) {
|
||||
toast.error(error instanceof Error ? error.message : "标记已读失败")
|
||||
} finally {
|
||||
setActionLoadingId(null)
|
||||
}
|
||||
}
|
||||
|
||||
async function handleDispatch(item: AdminConversation) {
|
||||
setActionLoadingId(item.id)
|
||||
try {
|
||||
await dispatchConversation(item.id)
|
||||
toast.success(`已触发自动分配：${item.subject || `#${item.id}`}`)
|
||||
await loadConversations()
|
||||
if (detailItem?.id === item.id) {
|
||||
await refreshDetail()
|
||||
}
|
||||
} catch (error) {
|
||||
toast.error(error instanceof Error ? error.message : "自动分配失败")
|
||||
} finally {
|
||||
setActionLoadingId(null)
|
||||
}
|
||||
}
|
||||
|
||||
async function handleConversationChanged(conversationId: number) {
|
||||
await loadConversations()
|
||||
if (detailItem?.id === conversationId) {
|
||||
await refreshDetail()
|
||||
}
|
||||
}
|
||||
|
||||
return (
|
||||
<>
|
||||
<div className="flex flex-1 flex-col gap-6 p-4 lg:p-6">
|
||||
<div className="flex flex-col gap-2 xl:flex-row xl:items-center xl:justify-end">
|
||||
<div className="relative min-w-72">
|
||||
<SearchIcon className="pointer-events-none absolute top-1/2 left-3 size-4 -translate-y-1/2 text-muted-foreground" />
|
||||
<Input
|
||||
value={keywordInput}
|
||||
onChange={(event) => setKeywordInput(event.target.value)}
|
||||
onKeyDown={handleFilterKeyDown}
|
||||
placeholder="按主题或摘要筛选"
|
||||
className="pl-9"
|
||||
/>
|
||||
</div>
|
||||
<Select value={statusFilterInput} onValueChange={handleStatusFilterChange}>
|
||||
<SelectTrigger className="w-full xl:w-36">
|
||||
<SelectValue>{getStatusLabel(statusFilterInput)}</SelectValue>
|
||||
</SelectTrigger>
|
||||
<SelectContent>
|
||||
{statusOptions.map((item) => (
|
||||
<SelectItem key={item.value} value={item.value}>
|
||||
{item.label}
|
||||
</SelectItem>
|
||||
))}
|
||||
</SelectContent>
|
||||
</Select>
|
||||
<div className="w-full xl:w-64">
|
||||
<OptionCombobox
|
||||
value={tagFilterInput}
|
||||
options={tagOptions}
|
||||
placeholder="选择标签"
|
||||
searchPlaceholder="搜索标签路径"
|
||||
emptyText="没有匹配标签"
|
||||
onChange={setTagFilterInput}
|
||||
/>
|
||||
</div>
|
||||
<div className="w-full xl:w-56">
|
||||
<OptionCombobox
|
||||
value={assigneeFilterInput}
|
||||
options={assigneeOptions}
|
||||
placeholder="选择指派人"
|
||||
searchPlaceholder="搜索指派人"
|
||||
emptyText="没有匹配指派人"
|
||||
onChange={setAssigneeFilterInput}
|
||||
/>
|
||||
</div>
|
||||
<div className="w-full xl:w-56">
|
||||
<OptionCombobox
|
||||
value={agentTeamFilterInput}
|
||||
options={agentTeamOptions}
|
||||
placeholder="选择客服组"
|
||||
searchPlaceholder="搜索客服组"
|
||||
emptyText="没有匹配客服组"
|
||||
onChange={setAgentTeamFilterInput}
|
||||
/>
|
||||
</div>
|
||||
<Button variant="outline" onClick={applyFilters} disabled={loading}>
|
||||
<SearchIcon />
|
||||
查询
|
||||
</Button>
|
||||
<Button
|
||||
variant="outline"
|
||||
onClick={() => void handleRefresh()}
|
||||
disabled={loading || refreshing}
|
||||
>
|
||||
<RefreshCwIcon className={loading || refreshing ? "animate-spin" : ""} />
|
||||
刷新列表
|
||||
</Button>
|
||||
</div>
|
||||
|
||||
<div className="space-y-4">
|
||||
<div className="overflow-hidden rounded-2xl border bg-background">
|
||||
<Table>
|
||||
<TableHeader className="bg-muted/40">
|
||||
<TableRow>
|
||||
<TableHead>会话信息</TableHead>
|
||||
<TableHead>状态</TableHead>
|
||||
<TableHead>接待模式</TableHead>
|
||||
<TableHead>当前客服</TableHead>
|
||||
<TableHead>未读</TableHead>
|
||||
<TableHead>最后活跃</TableHead>
|
||||
<TableHead className="w-28 text-right">操作</TableHead>
|
||||
</TableRow>
|
||||
</TableHeader>
|
||||
<TableBody>
|
||||
{result.results.map((item) => {
|
||||
const statusMeta = getStatusMeta(item.status)
|
||||
|
||||
return (
|
||||
<TableRow key={item.id}>
|
||||
<TableCell className="max-w-60">
|
||||
<div className="min-w-0">
|
||||
<div className="font-medium">{item.subject || `会话 #${item.id}`}</div>
|
||||
<div className="mt-1 text-sm text-muted-foreground">
|
||||
渠道：{item.externalSource || "-"}
|
||||
</div>
|
||||
<div className="mt-1 line-clamp-2 text-sm text-muted-foreground">
|
||||
{item.lastMessageSummary || "暂无最新消息摘要"}
|
||||
</div>
|
||||
</div>
|
||||
</TableCell>
|
||||
<TableCell>
|
||||
<Badge variant={statusMeta.variant}>{statusMeta.label}</Badge>
|
||||
</TableCell>
|
||||
<TableCell>{getServiceModeLabel(item.serviceMode)}</TableCell>
|
||||
<TableCell>{item.currentAssigneeName || "-"}</TableCell>
|
||||
<TableCell>
|
||||
客服 {item.agentUnreadCount} / 用户 {item.customerUnreadCount}
|
||||
</TableCell>
|
||||
<TableCell>{formatDateTime(item.lastMessageAt)}</TableCell>
|
||||
<TableCell className="text-right">
|
||||
<ButtonGroup className="ml-auto">
|
||||
<Button
|
||||
variant="outline"
|
||||
size="sm"
|
||||
onClick={() => void openDetail(item)}
|
||||
disabled={actionLoadingId === item.id}
|
||||
>
|
||||
查看
|
||||
</Button>
|
||||
<DropdownMenu>
|
||||
<DropdownMenuTrigger
|
||||
render={<Button variant="outline" size="icon-sm" />}
|
||||
aria-label={`更多操作 ${item.subject || item.id}`}
|
||||
>
|
||||
<MoreHorizontalIcon />
|
||||
</DropdownMenuTrigger>
|
||||
<DropdownMenuContent align="end" className="w-44 min-w-44">
|
||||
<DropdownMenuItem
|
||||
onClick={() => openAssign(item)}
|
||||
disabled={actionLoadingId === item.id || item.status !== 2}
|
||||
>
|
||||
<MessageCircleMoreIcon />
|
||||
{actionLoadingId === item.id ? "处理中..." : "分配会话"}
|
||||
</DropdownMenuItem>
|
||||
<DropdownMenuItem
|
||||
onClick={() => void handleDispatch(item)}
|
||||
disabled={actionLoadingId === item.id || item.status !== 2}
|
||||
>
|
||||
<RefreshCwIcon />
|
||||
{actionLoadingId === item.id ? "处理中..." : "重试分配"}
|
||||
</DropdownMenuItem>
|
||||
<DropdownMenuItem
|
||||
onClick={() => void handleRead(item)}
|
||||
disabled={actionLoadingId === item.id}
|
||||
>
|
||||
<CheckCheckIcon />
|
||||
{actionLoadingId === item.id ? "处理中..." : "标记已读"}
|
||||
</DropdownMenuItem>
|
||||
<DropdownMenuItem
|
||||
onClick={() => openTransfer(item)}
|
||||
disabled={actionLoadingId === item.id || item.status !== 3}
|
||||
>
|
||||
<MessageCircleMoreIcon />
|
||||
{actionLoadingId === item.id ? "处理中..." : "转接会话"}
|
||||
</DropdownMenuItem>
|
||||
{item.status !== 4 ? (
|
||||
<DropdownMenuItem
|
||||
onClick={() => openClose(item)}
|
||||
disabled={actionLoadingId === item.id}
|
||||
>
|
||||
<RefreshCwIcon />
|
||||
{actionLoadingId === item.id ? "处理中..." : "关闭会话"}
|
||||
</DropdownMenuItem>
|
||||
) : null}
|
||||
</DropdownMenuContent>
|
||||
</DropdownMenu>
|
||||
</ButtonGroup>
|
||||
</TableCell>
|
||||
</TableRow>
|
||||
)
|
||||
})}
|
||||
{!loading && result.results.length === 0 ? (
|
||||
<TableRow>
|
||||
<TableCell colSpan={7} className="py-12 text-center text-muted-foreground">
|
||||
没有匹配的会话记录
|
||||
</TableCell>
|
||||
</TableRow>
|
||||
) : null}
|
||||
</TableBody>
|
||||
</Table>
|
||||
</div>
|
||||
|
||||
<ListPagination
|
||||
page={result.page.page}
|
||||
total={result.page.total}
|
||||
limit={result.page.limit}
|
||||
loading={loading || refreshing}
|
||||
onPageChange={handlePageChange}
|
||||
onLimitChange={handleLimitChange}
|
||||
/>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<ConversationDetailDialog
|
||||
open={detailOpen}
|
||||
loading={detailLoading}
|
||||
saving={actionLoadingId === detailItem?.id}
|
||||
item={detailItem}
|
||||
detail={detailData}
|
||||
messages={detailMessages}
|
||||
messagesHasMore={detailMessagesHasMore}
|
||||
loadingMoreMessages={detailMessagesLoadingMore}
|
||||
onLoadMoreMessages={loadMoreDetailMessages}
|
||||
onOpenChange={handleDetailOpenChange}
|
||||
onOpenAssign={() => {
|
||||
if (!detailItem) {
|
||||
return
|
||||
}
|
||||
openAssign(detailItem)
|
||||
}}
|
||||
onDispatch={async () => {
|
||||
if (!detailItem) {
|
||||
return
|
||||
}
|
||||
await handleDispatch(detailItem)
|
||||
}}
|
||||
onOpenTransfer={() => {
|
||||
if (!detailItem) {
|
||||
return
|
||||
}
|
||||
openTransfer(detailItem)
|
||||
}}
|
||||
onRead={async () => {
|
||||
if (!detailItem) {
|
||||
return
|
||||
}
|
||||
await handleRead(detailItem)
|
||||
}}
|
||||
onOpenClose={() => {
|
||||
if (!detailItem) {
|
||||
return
|
||||
}
|
||||
openClose(detailItem)
|
||||
}}
|
||||
/>
|
||||
<ConversationCloseDialog
|
||||
open={closeOpen}
|
||||
conversationId={closeItem?.id ?? null}
|
||||
onOpenChange={handleCloseOpenChange}
|
||||
onSuccess={async () => {
|
||||
const conversationId = closeItem?.id
|
||||
setCloseOpen(false)
|
||||
setCloseItem(null)
|
||||
if (conversationId) {
|
||||
await handleConversationChanged(conversationId)
|
||||
}
|
||||
}}
|
||||
/>
|
||||
<ConversationTransferDialog
|
||||
open={assignOpen}
|
||||
mode="assign"
|
||||
conversationId={assignItem?.id ?? null}
|
||||
onOpenChange={handleAssignOpenChange}
|
||||
onSuccess={async () => {
|
||||
const conversationId = assignItem?.id
|
||||
setAssignOpen(false)
|
||||
setAssignItem(null)
|
||||
if (conversationId) {
|
||||
await handleConversationChanged(conversationId)
|
||||
}
|
||||
}}
|
||||
/>
|
||||
<ConversationTransferDialog
|
||||
open={transferOpen}
|
||||
mode="transfer"
|
||||
conversationId={transferItem?.id ?? null}
|
||||
onOpenChange={handleTransferOpenChange}
|
||||
onSuccess={async () => {
|
||||
const conversationId = transferItem?.id
|
||||
setTransferOpen(false)
|
||||
setTransferItem(null)
|
||||
if (conversationId) {
|
||||
await handleConversationChanged(conversationId)
|
||||
}
|
||||
}}
|
||||
/>
|
||||
</>
|
||||
)
|
||||
}
|
||||
Reference in New Issue
Block a user