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Refactor localization strings to English across various services and UI components

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- Updated titles and subtitles in channel_service.go for web channel and WeChat MP channel configurations.
- Changed handoff messages in conversation_human_dispatch_service.go to English.
- Modified notification messages in event handlers for ticket and conversation assignments to English.
- Adjusted ticket creation messages in ticket_service.go to reflect English localization.
- Updated default locale settings in i18n configuration files to English (en-US).
- Changed HTML language attribute in layout.tsx to English.
- Refactored widget locale detection logic in agent-desk-sdk.ts to prioritize English.
This commit is contained in:
mlogclub
2026-05-31 20:06:44 +08:00
parent bcf2ee38c0
commit b128447a7e
36 changed files with 315 additions and 164 deletions
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internal/services/event_handlers/ticket_assigned_event_handler.go
+7 -7
View File
@@ -29,7 +29,7 @@ func handleTicketAssignedNotify(ctx context.Context, event events.TicketAssigned
return nil
}
content := buildTicketAssignedNotifyBody(ticket, event.ToUserID, event.Reason)
return services.WxWorkNotifyService.SendTextToAssigneeOrDefault(event.ToUserID, "工单指派提醒", content)
return services.WxWorkNotifyService.SendTextToAssigneeOrDefault(event.ToUserID, "Ticket assigned", content)
}
func buildTicketAssignedNotifyBody(ticket *models.Ticket, assigneeID int64, reason string) string {
@@ -37,14 +37,14 @@ func buildTicketAssignedNotifyBody(ticket *models.Ticket, assigneeID int64, reas
return ""
}
lines := []string{
fmt.Sprintf("工单号: %s", strs.DefaultIfBlank(ticket.TicketNo, fmt.Sprintf("#%d", ticket.ID))),
fmt.Sprintf("工单标题: %s", strs.DefaultIfBlank(ticket.Title, "-")),
fmt.Sprintf("当前状态: %s", enums.GetTicketStatusLabel(ticket.Status)),
fmt.Sprintf("处理人: %s", resolveNotifyUserLabel(assigneeID)),
fmt.Sprintf("Ticket no: %s", strs.DefaultIfBlank(ticket.TicketNo, fmt.Sprintf("#%d", ticket.ID))),
fmt.Sprintf("Title: %s", strs.DefaultIfBlank(ticket.Title, "-")),
fmt.Sprintf("Status: %s", enums.GetTicketStatusLabel(ticket.Status)),
fmt.Sprintf("Assignee: %s", resolveNotifyUserLabel(assigneeID)),
}
if strings.TrimSpace(reason) != "" {
lines = append(lines, fmt.Sprintf("指派原因: %s", strings.TrimSpace(reason)))
lines = append(lines, fmt.Sprintf("Assignment reason: %s", strings.TrimSpace(reason)))
}
lines = append(lines, fmt.Sprintf("时间: %s", time.Now().Format("2006-01-02 15:04:05")))
lines = append(lines, fmt.Sprintf("Time: %s", time.Now().Format("2006-01-02 15:04:05")))
return strings.Join(lines, "\n")
}