diff --git a/web/app/dashboard/channels/page.tsx b/web/app/dashboard/channels/page.tsx
index d377d20..3155dc1 100644
--- a/web/app/dashboard/channels/page.tsx
+++ b/web/app/dashboard/channels/page.tsx
@@ -5,11 +5,12 @@ import {
   MessagesSquareIcon,
   MessageSquareMoreIcon,
 } from "lucide-react"
-import { toast } from "sonner"
 
-import { DashboardCrudPage } from "@/components/dashboard/crud"
+import {
+  createDashboardStatusColumn,
+  DashboardCrudPage,
+} from "@/components/dashboard/crud"
 import { Badge } from "@/components/ui/badge"
-import { Switch } from "@/components/ui/switch"
 import {
   createChannel,
   deleteChannel,
@@ -147,49 +148,28 @@ export default function DashboardChannelsPage() {
           label: t("channel.columnAgent"),
           render: (item) => item.aiAgentName || "-",
         },
-        {
-          key: "status",
+        createDashboardStatusColumn<AdminChannel, Status>({
           label: t("channel.columnStatus"),
-          render: (item, { actionLoading, reload, setActionLoadingId }) => (
-            <div className="flex items-center gap-3">
-              <Switch
-                checked={item.status === Status.Ok}
-                disabled={actionLoading}
-                onCheckedChange={() => {
-                  void (async () => {
-                    setActionLoadingId(item.id)
-                    try {
-                      const nextStatus =
-                        item.status === Status.Ok ? Status.Disabled : Status.Ok
-                      await updateChannelStatus(item.id, nextStatus)
-                      toast.success(
-                        t(
-                          nextStatus === Status.Ok
-                            ? "channel.statusEnabled"
-                            : "channel.statusDisabled",
-                          { name: item.name }
-                        )
-                      )
-                      await reload()
-                    } catch (error) {
-                      toast.error(
-                        error instanceof Error
-                          ? error.message
-                          : t("channel.statusUpdateFailed")
-                      )
-                    } finally {
-                      setActionLoadingId(null)
-                    }
-                  })()
-                }}
-                aria-label={t("channel.toggleStatus", { name: item.name })}
-              />
-              <Badge variant={item.status === Status.Ok ? "default" : "outline"}>
-                {getStatusLabel(item.status as Status, t)}
-              </Badge>
-            </div>
-          ),
-        },
+          getStatus: (item) => item.status as Status,
+          getLabel: (status) => getStatusLabel(status, t),
+          getBadgeVariant: (status) => (status === Status.Ok ? "default" : "outline"),
+          isEnabled: (status) => status === Status.Ok,
+          toggle: {
+            getNextStatus: (item) =>
+              item.status === Status.Ok ? Status.Disabled : Status.Ok,
+            updateStatus: (item, nextStatus) =>
+              updateChannelStatus(item.id, nextStatus),
+            successMessage: (item, nextStatus) =>
+              t(
+                nextStatus === Status.Ok
+                  ? "channel.statusEnabled"
+                  : "channel.statusDisabled",
+                { name: item.name }
+              ),
+            errorMessage: t("channel.statusUpdateFailed"),
+            ariaLabel: (item) => t("channel.toggleStatus", { name: item.name }),
+          },
+        }),
       ]}
       fetchList={fetchChannels}
       getItemId={(item) => item.id}
diff --git a/web/app/dashboard/companies/page.tsx b/web/app/dashboard/companies/page.tsx
index 66e1cb7..8053c5c 100644
--- a/web/app/dashboard/companies/page.tsx
+++ b/web/app/dashboard/companies/page.tsx
@@ -1,11 +1,12 @@
 "use client"
 
 import { BanIcon, CheckCircle2Icon } from "lucide-react"
-import { toast } from "sonner"
 
-import { DashboardCrudPage } from "@/components/dashboard/crud"
-import { Badge } from "@/components/ui/badge"
-import { DropdownMenuItem } from "@/components/ui/dropdown-menu"
+import {
+  createDashboardStatusColumn,
+  createDashboardStatusToggleAction,
+  DashboardCrudPage,
+} from "@/components/dashboard/crud"
 import {
   createCompany,
   deleteCompany,
@@ -96,26 +97,19 @@ export default function DashboardCompaniesPage() {
           className: "w-28",
           render: (item) => item.customerCount,
         },
-        {
-          key: "status",
+        createDashboardStatusColumn<AdminCompany, Status>({
           label: t("company.columnStatus"),
           className: "w-24",
-          render: (item) => (
-            <Badge
-              variant={
-                item.status === Status.Ok
-                  ? "default"
-                  : item.status === Status.Deleted
-                    ? "outline"
-                    : "secondary"
-              }
-            >
-              {StatusLabels[item.status as Status]
-                ? getStatusLabel(item.status as Status, t)
-                : t("company.unknownStatus")}
-            </Badge>
-          ),
-        },
+          getStatus: (item) => item.status as Status,
+          getLabel: (status) =>
+            StatusLabels[status] ? getStatusLabel(status, t) : t("company.unknownStatus"),
+          getBadgeVariant: (status) =>
+            status === Status.Ok
+              ? "default"
+              : status === Status.Deleted
+                ? "outline"
+                : "secondary",
+        }),
         {
           key: "remark",
           label: t("company.columnRemark"),
@@ -177,48 +171,23 @@ export default function DashboardCompaniesPage() {
           maxValue: () => t("company.nameRequired"),
         },
       }}
-      renderRowActions={({ item, actionLoading, reload, setActionLoadingId }) => (
-        <DropdownMenuItem
-          disabled={item.status === Status.Deleted}
-          onClick={() => {
-            void (async () => {
-              setActionLoadingId(item.id)
-              try {
-                const nextStatus = item.status === Status.Ok ? Status.Disabled : Status.Ok
-                await updateCompanyStatus(item.id, nextStatus)
-                toast.success(
-                  t(nextStatus === Status.Ok ? "company.enabled" : "company.disabled", {
-                    name: item.name,
-                  })
-                )
-                await reload()
-              } catch (error) {
-                toast.error(
-                  error instanceof Error
-                    ? error.message
-                    : t("company.statusUpdateFailed")
-                )
-              } finally {
-                setActionLoadingId(null)
-              }
-            })()
-          }}
-        >
-          {actionLoading ? (
-            t("company.processing")
-          ) : item.status === Status.Ok ? (
-            <>
-              <BanIcon />
-              {t("company.disable")}
-            </>
-          ) : (
-            <>
-              <CheckCircle2Icon />
-              {t("company.enable")}
-            </>
-          )}
-        </DropdownMenuItem>
-      )}
+      rowActions={[
+        createDashboardStatusToggleAction<AdminCompany, Status>({
+          disabled: (item) => item.status === Status.Deleted,
+          icon: (item) =>
+            item.status === Status.Ok ? <BanIcon /> : <CheckCircle2Icon />,
+          label: (item) =>
+            item.status === Status.Ok ? t("company.disable") : t("company.enable"),
+          getNextStatus: (item) =>
+            item.status === Status.Ok ? Status.Disabled : Status.Ok,
+          updateStatus: (item, nextStatus) => updateCompanyStatus(item.id, nextStatus),
+          successMessage: (item, nextStatus) =>
+            t(nextStatus === Status.Ok ? "company.enabled" : "company.disabled", {
+              name: item.name,
+            }),
+          errorMessage: t("company.statusUpdateFailed"),
+        }),
+      ]}
       labels={{
         refresh: t("company.refresh"),
         create: t("company.new"),
diff --git a/web/app/dashboard/quick-replies/page.tsx b/web/app/dashboard/quick-replies/page.tsx
index 1930c22..072c97a 100644
--- a/web/app/dashboard/quick-replies/page.tsx
+++ b/web/app/dashboard/quick-replies/page.tsx
@@ -1,11 +1,13 @@
 "use client"
 
 import { FileTextIcon, RefreshCwIcon } from "lucide-react"
-import { toast } from "sonner"
 
-import { DashboardCrudPage } from "@/components/dashboard/crud"
+import {
+  createDashboardStatusColumn,
+  createDashboardStatusToggleAction,
+  DashboardCrudPage,
+} from "@/components/dashboard/crud"
 import { Badge } from "@/components/ui/badge"
-import { DropdownMenuItem } from "@/components/ui/dropdown-menu"
 import {
   createQuickReply,
   deleteQuickReply,
@@ -93,15 +95,12 @@ export default function DashboardQuickRepliesPage() {
           label: t("quickReply.columnGroup"),
           render: (item) => <Badge variant="outline">{item.groupName}</Badge>,
         },
-        {
-          key: "status",
+        createDashboardStatusColumn<AdminQuickReply, Status>({
           label: t("quickReply.columnStatus"),
-          render: (item) => (
-            <Badge variant={item.status === Status.Ok ? "default" : "outline"}>
-              {getStatusLabel(item.status as Status, t)}
-            </Badge>
-          ),
-        },
+          getStatus: (item) => item.status as Status,
+          getLabel: (status) => getStatusLabel(status, t),
+          getBadgeVariant: (status) => (status === Status.Ok ? "default" : "outline"),
+        }),
         {
           key: "sortNo",
           label: t("quickReply.columnSort"),
@@ -193,51 +192,34 @@ export default function DashboardQuickRepliesPage() {
           maxValue: () => t("quickReply.sortInvalid"),
         },
       }}
-      renderRowActions={({ item, actionLoading, reload, setActionLoadingId }) => (
-        <DropdownMenuItem
-          onClick={() => {
-            void (async () => {
-              setActionLoadingId(item.id)
-              try {
-                const nextStatus =
-                  item.status === Status.Ok ? Status.Disabled : Status.Ok
-                await updateQuickReply({
-                  id: item.id,
-                  groupName: item.groupName,
-                  title: item.title,
-                  content: item.content,
-                  sortNo: item.sortNo,
-                  status: nextStatus,
-                })
-                toast.success(
-                  t(
-                    nextStatus === Status.Ok
-                      ? "quickReply.enabled"
-                      : "quickReply.disabled",
-                    { title: item.title }
-                  )
-                )
-                await reload()
-              } catch (error) {
-                toast.error(
-                  error instanceof Error
-                    ? error.message
-                    : t("quickReply.statusUpdateFailed")
-                )
-              } finally {
-                setActionLoadingId(null)
-              }
-            })()
-          }}
-        >
-          <RefreshCwIcon />
-          {actionLoading
-            ? t("quickReply.processing")
-            : item.status === Status.Ok
+      rowActions={[
+        createDashboardStatusToggleAction<AdminQuickReply, Status>({
+          icon: <RefreshCwIcon />,
+          label: (item) =>
+            item.status === Status.Ok
               ? t("quickReply.disable")
-              : t("quickReply.enable")}
-        </DropdownMenuItem>
-      )}
+              : t("quickReply.enable"),
+          getNextStatus: (item) =>
+            item.status === Status.Ok ? Status.Disabled : Status.Ok,
+          updateStatus: (item, nextStatus) =>
+            updateQuickReply({
+              id: item.id,
+              groupName: item.groupName,
+              title: item.title,
+              content: item.content,
+              sortNo: item.sortNo,
+              status: nextStatus,
+            }),
+          successMessage: (item, nextStatus) =>
+            t(
+              nextStatus === Status.Ok
+                ? "quickReply.enabled"
+                : "quickReply.disabled",
+              { title: item.title }
+            ),
+          errorMessage: t("quickReply.statusUpdateFailed"),
+        }),
+      ]}
       labels={{
         refresh: t("quickReply.refresh"),
         create: t("quickReply.new"),
diff --git a/web/components/dashboard/crud/dashboard-crud-form-dialog.tsx b/web/components/dashboard/crud/dashboard-crud-form-dialog.tsx
index 50a2690..3849534 100644
--- a/web/components/dashboard/crud/dashboard-crud-form-dialog.tsx
+++ b/web/components/dashboard/crud/dashboard-crud-form-dialog.tsx
@@ -12,6 +12,7 @@ import {
   buildDashboardCrudFormValues,
   normalizeDashboardCrudSubmitValues,
   type DashboardCrudFormField,
+  type DashboardCrudFormOption,
 } from "./dashboard-crud-utils"
 import { DashboardCrudFieldControl } from "./dashboard-crud-field-control"
 
@@ -116,6 +117,9 @@ export function DashboardCrudFormDialog<TItem, TPayload>({
     id: number
     item: TItem
   } | null>(null)
+  const [fieldOptions, setFieldOptions] = useState<
+    Record<string, ReadonlyArray<DashboardCrudFormOption>>
+  >({})
   const form = useForm<Record<string, string>, undefined, Record<string, string>>({
     resolver,
     defaultValues: initialValues,
@@ -157,6 +161,32 @@ export function DashboardCrudFormDialog<TItem, TPayload>({
     }
   }, [fetchDetail, fields, initialValues, item, itemId, reset])
 
+  useEffect(() => {
+    if (!open) return
+
+    let cancelled = false
+    const loaders = fields
+      .filter((field) => field.type === "select" && field.loadOptions)
+      .map(async (field) => {
+        const options = await field.loadOptions!()
+        return [field.name, options] as const
+      })
+
+    if (loaders.length === 0) return
+
+    void Promise.all(loaders).then((entries) => {
+      if (cancelled) return
+      setFieldOptions((current) => ({
+        ...current,
+        ...Object.fromEntries(entries),
+      }))
+    })
+
+    return () => {
+      cancelled = true
+    }
+  }, [fields, open])
+
   async function submit(values: Record<string, string>) {
     const normalizedValues = normalizeDashboardCrudSubmitValues(fields, values)
     const payload = transformSubmitValues
@@ -205,7 +235,10 @@ export function DashboardCrudFormDialog<TItem, TPayload>({
           {layoutFields.map((field) => (
             <DashboardCrudFieldControl
               key={field.name}
-              field={field}
+              field={{
+                ...field,
+                options: fieldOptions[field.name] ?? field.options,
+              }}
               control={control}
               register={register}
               error={errors[field.name]}
diff --git a/web/components/dashboard/crud/dashboard-crud-page.tsx b/web/components/dashboard/crud/dashboard-crud-page.tsx
index ef436cd..542b10b 100644
--- a/web/components/dashboard/crud/dashboard-crud-page.tsx
+++ b/web/components/dashboard/crud/dashboard-crud-page.tsx
@@ -1,8 +1,26 @@
 "use client"
 
 import type { ReactNode } from "react"
-import { useCallback, useEffect, useMemo, useState } from "react"
+import { useCallback, useEffect, useState } from "react"
 import {
+  closestCenter,
+  DndContext,
+  KeyboardSensor,
+  PointerSensor,
+  useSensor,
+  useSensors,
+  type DragEndEvent,
+} from "@dnd-kit/core"
+import {
+  arrayMove,
+  SortableContext,
+  sortableKeyboardCoordinates,
+  useSortable,
+  verticalListSortingStrategy,
+} from "@dnd-kit/sortable"
+import { CSS } from "@dnd-kit/utilities"
+import {
+  GripVerticalIcon,
   MoreHorizontalIcon,
   PlusIcon,
   RefreshCwIcon,
@@ -11,6 +29,7 @@ import {
 } from "lucide-react"
 import { toast } from "sonner"
 
+import { useConfirm, type ConfirmOptions } from "@/components/confirm-provider"
 import {
   DashboardPage,
   DashboardTableShell,
@@ -38,15 +57,19 @@ import {
 } from "@/components/ui/table"
 import {
   buildDashboardCrudQuery,
+  isDashboardCrudActionDisabled,
+  isDashboardCrudActionVisible,
   normalizeDashboardCrudPageResult,
+  type DashboardCrudActionRule,
   type DashboardCrudFormField,
   type DashboardCrudPageResult,
   type DashboardCrudQueryFilter,
   type DashboardCrudQueryValue,
 } from "./dashboard-crud-utils"
 import { DashboardCrudFormDialog } from "./dashboard-crud-form-dialog"
+import { useDashboardCrudFilters } from "./use-dashboard-crud-filters"
 
-type DashboardCrudFilter<TValue extends string | number = string> =
+export type DashboardCrudFilter<TValue extends string | number = string> =
   DashboardCrudQueryFilter & {
     label: string
     placeholder?: string
@@ -56,14 +79,14 @@ type DashboardCrudFilter<TValue extends string | number = string> =
     options?: ReadonlyArray<{ value: string; label: string }>
   }
 
-type DashboardCrudColumn<TItem> = {
+export type DashboardCrudColumn<TItem> = {
   key: string
   label: ReactNode
   className?: string
   render: (item: TItem, context: DashboardCrudRowActionContext<TItem>) => ReactNode
 }
 
-type DashboardCrudDialogProps<TItem, TPayload> = {
+export type DashboardCrudDialogProps<TItem, TPayload> = {
   open: boolean
   saving: boolean
   item: TItem | null
@@ -72,15 +95,25 @@ type DashboardCrudDialogProps<TItem, TPayload> = {
   onSubmit: (payload: TPayload) => Promise<void>
 }
 
-type DashboardCrudRowActionContext<TItem> = {
+export type DashboardCrudRowActionContext<TItem> = {
   item: TItem
+  itemId: number
   actionLoading: boolean
   actionLoadingId: number | null
   reload: () => Promise<void>
   setActionLoadingId: (id: number | null) => void
 }
 
-type DashboardCrudPageProps<TItem, TPayload> = {
+export type DashboardCrudRowAction<TItem> = DashboardCrudActionRule<TItem> & {
+  key: string
+  label: ReactNode | ((item: TItem) => ReactNode)
+  icon?: ReactNode | ((item: TItem) => ReactNode)
+  variant?: "default" | "destructive"
+  confirm?: ConfirmOptions | ((item: TItem) => ConfirmOptions)
+  run: (context: DashboardCrudRowActionContext<TItem>) => Promise<void> | void
+}
+
+export type DashboardCrudPageProps<TItem, TPayload> = {
   filters: DashboardCrudFilter[]
   columns: DashboardCrudColumn<TItem>[]
   fetchList: (
@@ -113,7 +146,17 @@ type DashboardCrudPageProps<TItem, TPayload> = {
   updateItem: (item: TItem, payload: TPayload) => Promise<unknown>
   deleteItem?: (item: TItem) => Promise<unknown>
   canDelete?: (item: TItem) => boolean
+  deleteConfirm?: ConfirmOptions | ((item: TItem) => ConfirmOptions)
+  rowActions?: DashboardCrudRowAction<TItem>[]
   renderRowActions?: (context: DashboardCrudRowActionContext<TItem>) => ReactNode
+  sort?: {
+    enabled?: boolean
+    disabled?: boolean
+    onReorder: (items: TItem[]) => Promise<unknown>
+    successMessage?: string
+    errorMessage: string
+    handleLabel: string
+  }
   pageSize?: number
   labels: {
     refresh: string
@@ -146,19 +189,26 @@ export function DashboardCrudPage<TItem, TPayload>({
   updateItem,
   deleteItem,
   canDelete,
+  deleteConfirm,
+  rowActions = [],
   renderRowActions,
+  sort,
   pageSize = 20,
   labels,
 }: DashboardCrudPageProps<TItem, TPayload>) {
-  const initialFilters = useMemo(
-    () =>
-      Object.fromEntries(
-        filters.map((filter) => [filter.name, filter.defaultValue])
-      ) as Record<string, string | number | undefined>,
-    [filters]
+  const confirm = useConfirm()
+  const sensors = useSensors(
+    useSensor(PointerSensor, {
+      activationConstraint: {
+        distance: 6,
+      },
+    }),
+    useSensor(KeyboardSensor, {
+      coordinateGetter: sortableKeyboardCoordinates,
+    })
   )
-  const [draftFilters, setDraftFilters] = useState(initialFilters)
-  const [appliedFilters, setAppliedFilters] = useState(initialFilters)
+  const { draftFilters, appliedFilters, setDraftFilter, applyFilters } =
+    useDashboardCrudFilters(filters)
   const [page, setPage] = useState(1)
   const [limit, setLimit] = useState(pageSize)
   const [loading, setLoading] = useState(true)
@@ -171,11 +221,6 @@ export function DashboardCrudPage<TItem, TPayload>({
     page: { page: 1, limit: pageSize, total: 0 },
   })
 
-  useEffect(() => {
-    setDraftFilters(initialFilters)
-    setAppliedFilters(initialFilters)
-  }, [initialFilters])
-
   const loadData = useCallback(async () => {
     setLoading(true)
     try {
@@ -199,15 +244,15 @@ export function DashboardCrudPage<TItem, TPayload>({
     void loadData()
   }, [loadData])
 
-  function applyFilters() {
-    setAppliedFilters(draftFilters)
+  function handleApplyFilters() {
+    applyFilters()
     setPage(1)
   }
 
   function handleFilterKeyDown(event: React.KeyboardEvent<HTMLInputElement>) {
     if (event.key !== "Enter") return
     event.preventDefault()
-    applyFilters()
+    handleApplyFilters()
   }
 
   function openCreateDialog() {
@@ -249,6 +294,12 @@ export function DashboardCrudPage<TItem, TPayload>({
 
   async function handleDelete(item: TItem) {
     if (!deleteItem) return
+    if (deleteConfirm) {
+      const confirmed = await confirm(
+        typeof deleteConfirm === "function" ? deleteConfirm(item) : deleteConfirm
+      )
+      if (!confirmed) return
+    }
     const id = getItemId(item)
     setActionLoadingId(id)
     try {
@@ -262,7 +313,185 @@ export function DashboardCrudPage<TItem, TPayload>({
     }
   }
 
-  const colSpan = columns.length + 1
+  async function runRowAction(
+    action: DashboardCrudRowAction<TItem>,
+    item: TItem,
+    actionLoading: boolean
+  ) {
+    if (actionLoading || isDashboardCrudActionDisabled(action, item)) return
+
+    if (action.confirm) {
+      const confirmed = await confirm(
+        typeof action.confirm === "function" ? action.confirm(item) : action.confirm
+      )
+      if (!confirmed) return
+    }
+
+    const id = getItemId(item)
+    setActionLoadingId(id)
+    try {
+      await action.run({
+        item,
+        itemId: id,
+        actionLoading: true,
+        actionLoadingId: id,
+        reload: loadData,
+        setActionLoadingId,
+      })
+    } finally {
+      setActionLoadingId(null)
+    }
+  }
+
+  async function handleSortEnd(event: DragEndEvent) {
+    if (!sort?.enabled || sort.disabled) return
+
+    const { active, over } = event
+    if (!over || active.id === over.id) return
+
+    const oldIndex = result.results.findIndex(
+      (item) => String(getItemId(item)) === String(active.id)
+    )
+    const newIndex = result.results.findIndex(
+      (item) => String(getItemId(item)) === String(over.id)
+    )
+    if (oldIndex < 0 || newIndex < 0) return
+
+    const previousResults = result.results
+    const nextResults = arrayMove(result.results, oldIndex, newIndex)
+    setResult((current) => ({ ...current, results: nextResults }))
+
+    try {
+      await sort.onReorder(nextResults)
+      if (sort.successMessage) {
+        toast.success(sort.successMessage)
+      }
+    } catch (error) {
+      setResult((current) => ({ ...current, results: previousResults }))
+      toast.error(error instanceof Error ? error.message : sort.errorMessage)
+    }
+  }
+
+  const sortable = Boolean(sort?.enabled)
+  const colSpan = columns.length + 1 + (sortable ? 1 : 0)
+
+  function renderTableRow(
+    item: TItem,
+    options: { sortable?: boolean; sortDisabled?: boolean } = {}
+  ) {
+    const id = getItemId(item)
+    const actionLoading = actionLoadingId === id
+    const rowCells = (
+      <>
+        {columns.map((column) => (
+          <TableCell key={column.key} className={column.className}>
+            {column.render(item, {
+              item,
+              itemId: id,
+              actionLoading,
+              actionLoadingId,
+              reload: loadData,
+              setActionLoadingId,
+            })}
+          </TableCell>
+        ))}
+        <TableCell className="text-right">
+          <ButtonGroup className="ml-auto">
+            <Button variant="outline" size="sm" onClick={() => openEditDialog(item)}>
+              {labels.edit}
+            </Button>
+            {renderRowActions || rowActions.length > 0 || deleteItem ? (
+              <DropdownMenu>
+                <DropdownMenuTrigger
+                  render={<Button variant="outline" size="icon-sm" />}
+                  aria-label={labels.moreActions(item)}
+                >
+                  <MoreHorizontalIcon />
+                </DropdownMenuTrigger>
+                <DropdownMenuContent align="end" className="w-40 min-w-40">
+                  {rowActions
+                    .filter((action) => isDashboardCrudActionVisible(action, item))
+                    .map((action) => {
+                      const icon =
+                        typeof action.icon === "function"
+                          ? action.icon(item)
+                          : action.icon
+                      const label =
+                        typeof action.label === "function"
+                          ? action.label(item)
+                          : action.label
+                      return (
+                        <DropdownMenuItem
+                          key={action.key}
+                          disabled={
+                            actionLoading ||
+                            isDashboardCrudActionDisabled(action, item)
+                          }
+                          className={
+                            action.variant === "destructive"
+                              ? "text-destructive focus:text-destructive"
+                              : undefined
+                          }
+                          onClick={() => void runRowAction(action, item, actionLoading)}
+                        >
+                          {icon}
+                          {actionLoading ? labels.processing : label}
+                        </DropdownMenuItem>
+                      )
+                    })}
+                  {renderRowActions?.({
+                    item,
+                    itemId: id,
+                    actionLoading,
+                    actionLoadingId,
+                    reload: loadData,
+                    setActionLoadingId,
+                  })}
+                  {deleteItem ? (
+                    <DropdownMenuItem
+                      onClick={() => void handleDelete(item)}
+                      disabled={canDelete ? !canDelete(item) : false}
+                      className="text-destructive focus:text-destructive"
+                    >
+                      <Trash2Icon />
+                      {actionLoading ? labels.processing : labels.delete}
+                    </DropdownMenuItem>
+                  ) : null}
+                </DropdownMenuContent>
+              </DropdownMenu>
+            ) : null}
+          </ButtonGroup>
+        </TableCell>
+      </>
+    )
+
+    if (options.sortable) {
+      return (
+        <DashboardCrudSortableRow
+          key={id}
+          id={String(id)}
+          disabled={loading || options.sortDisabled}
+          handleLabel={sort?.handleLabel ?? labels.actions}
+        >
+          {rowCells}
+        </DashboardCrudSortableRow>
+      )
+    }
+
+    return <TableRow key={id}>{rowCells}</TableRow>
+  }
+
+  function renderStateRow() {
+    if (!loading && result.results.length > 0) return null
+    return (
+      <DashboardTableStateRow
+        colSpan={colSpan}
+        loading={loading}
+        loadingText={labels.loading}
+        emptyText={labels.empty}
+      />
+    )
+  }
 
   return (
     <>
@@ -288,12 +517,7 @@ export function DashboardCrudPage<TItem, TPayload>({
                 <div key={filter.name} className={filter.className ?? "w-full sm:w-40"}>
                   <OptionCombobox
                     value={String(value ?? "")}
-                    onChange={(nextValue) =>
-                      setDraftFilters((current) => ({
-                        ...current,
-                        [filter.name]: nextValue,
-                      }))
-                    }
+                    onChange={(nextValue) => setDraftFilter(filter.name, nextValue)}
                     placeholder={filter.placeholder ?? filter.label}
                     options={[...(filter.options ?? [])]}
                   />
@@ -306,10 +530,7 @@ export function DashboardCrudPage<TItem, TPayload>({
                 <Input
                   value={String(value ?? "")}
                   onChange={(event) =>
-                    setDraftFilters((current) => ({
-                      ...current,
-                      [filter.name]: event.target.value,
-                    }))
+                    setDraftFilter(filter.name, event.target.value)
                   }
                   onKeyDown={handleFilterKeyDown}
                   placeholder={filter.placeholder ?? filter.label}
@@ -317,7 +538,7 @@ export function DashboardCrudPage<TItem, TPayload>({
               </div>
             )
           })}
-          <Button variant="outline" onClick={applyFilters} disabled={loading}>
+          <Button variant="outline" onClick={handleApplyFilters} disabled={loading}>
             <SearchIcon />
             {labels.query}
           </Button>
@@ -344,6 +565,7 @@ export function DashboardCrudPage<TItem, TPayload>({
           <Table>
             <TableHeader className="bg-muted/40">
               <TableRow>
+                {sortable ? <TableHead className="w-10" /> : null}
                 {columns.map((column) => (
                   <TableHead key={column.key} className={column.className}>
                     {column.label}
@@ -354,75 +576,33 @@ export function DashboardCrudPage<TItem, TPayload>({
                 </TableHead>
               </TableRow>
             </TableHeader>
-            <TableBody>
-              {result.results.map((item) => {
-                const id = getItemId(item)
-                const actionLoading = actionLoadingId === id
-                return (
-                  <TableRow key={id}>
-                    {columns.map((column) => (
-                      <TableCell key={column.key} className={column.className}>
-                        {column.render(item, {
-                          item,
-                          actionLoading,
-                          actionLoadingId,
-                          reload: loadData,
-                          setActionLoadingId,
-                        })}
-                      </TableCell>
-                    ))}
-                    <TableCell className="text-right">
-                      <ButtonGroup className="ml-auto">
-                        <Button
-                          variant="outline"
-                          size="sm"
-                          onClick={() => openEditDialog(item)}
-                        >
-                          {labels.edit}
-                        </Button>
-                        {renderRowActions || deleteItem ? (
-                          <DropdownMenu>
-                            <DropdownMenuTrigger
-                              render={<Button variant="outline" size="icon-sm" />}
-                              aria-label={labels.moreActions(item)}
-                            >
-                              <MoreHorizontalIcon />
-                            </DropdownMenuTrigger>
-                            <DropdownMenuContent align="end" className="w-40 min-w-40">
-                              {renderRowActions?.({
-                                item,
-                                actionLoading,
-                                actionLoadingId,
-                                reload: loadData,
-                                setActionLoadingId,
-                              })}
-                              {deleteItem ? (
-                                <DropdownMenuItem
-                                  onClick={() => void handleDelete(item)}
-                                  disabled={canDelete ? !canDelete(item) : false}
-                                  className="text-destructive focus:text-destructive"
-                                >
-                                  <Trash2Icon />
-                                  {actionLoading ? labels.processing : labels.delete}
-                                </DropdownMenuItem>
-                              ) : null}
-                            </DropdownMenuContent>
-                          </DropdownMenu>
-                        ) : null}
-                      </ButtonGroup>
-                    </TableCell>
-                  </TableRow>
-                )
-              })}
-              {loading || result.results.length === 0 ? (
-                <DashboardTableStateRow
-                  colSpan={colSpan}
-                  loading={loading}
-                  loadingText={labels.loading}
-                  emptyText={labels.empty}
-                />
-              ) : null}
-            </TableBody>
+            {sortable ? (
+              <DndContext
+                sensors={sensors}
+                collisionDetection={closestCenter}
+                onDragEnd={(event) => void handleSortEnd(event)}
+              >
+                <SortableContext
+                  items={result.results.map((item) => String(getItemId(item)))}
+                  strategy={verticalListSortingStrategy}
+                >
+                  <TableBody>
+                    {result.results.map((item) =>
+                      renderTableRow(item, {
+                        sortable: true,
+                        sortDisabled: sort?.disabled,
+                      })
+                    )}
+                    {renderStateRow()}
+                  </TableBody>
+                </SortableContext>
+              </DndContext>
+            ) : (
+              <TableBody>
+                {result.results.map((item) => renderTableRow(item))}
+                {renderStateRow()}
+              </TableBody>
+            )}
           </Table>
         </DashboardTableShell>
       </DashboardPage>
@@ -452,3 +632,50 @@ export function DashboardCrudPage<TItem, TPayload>({
     </>
   )
 }
+
+function DashboardCrudSortableRow({
+  id,
+  disabled,
+  handleLabel,
+  children,
+}: {
+  id: string
+  disabled?: boolean
+  handleLabel: string
+  children: ReactNode
+}) {
+  const {
+    attributes,
+    listeners,
+    setNodeRef,
+    transform,
+    transition,
+    isDragging,
+  } = useSortable({ id, disabled })
+
+  return (
+    <TableRow
+      ref={setNodeRef}
+      style={{
+        transform: CSS.Transform.toString(transform),
+        transition,
+      }}
+      className={isDragging ? "relative z-10 bg-muted/60" : undefined}
+    >
+      <TableCell className="w-10">
+        <Button
+          type="button"
+          variant="ghost"
+          size="icon-sm"
+          disabled={disabled}
+          aria-label={handleLabel}
+          {...attributes}
+          {...listeners}
+        >
+          <GripVerticalIcon className="text-muted-foreground" />
+        </Button>
+      </TableCell>
+      {children}
+    </TableRow>
+  )
+}
diff --git a/web/components/dashboard/crud/dashboard-crud-presets.tsx b/web/components/dashboard/crud/dashboard-crud-presets.tsx
new file mode 100644
index 0000000..d00624d
--- /dev/null
+++ b/web/components/dashboard/crud/dashboard-crud-presets.tsx
@@ -0,0 +1,130 @@
+"use client"
+
+import type { ComponentProps, ReactNode } from "react"
+import { toast } from "sonner"
+
+import { Badge } from "@/components/ui/badge"
+import { Switch } from "@/components/ui/switch"
+import type {
+  DashboardCrudColumn,
+  DashboardCrudRowAction,
+} from "./dashboard-crud-page"
+
+type BadgeVariant = ComponentProps<typeof Badge>["variant"]
+
+export type DashboardCrudStatusColumnOptions<TItem, TStatus> = {
+  key?: string
+  label: ReactNode
+  className?: string
+  getStatus: (item: TItem) => TStatus
+  getLabel: (status: TStatus, item: TItem) => ReactNode
+  getBadgeVariant?: (status: TStatus, item: TItem) => BadgeVariant
+  isEnabled?: (status: TStatus, item: TItem) => boolean
+  toggle?: {
+    disabled?: (item: TItem) => boolean
+    getNextStatus: (item: TItem) => TStatus
+    updateStatus: (item: TItem, nextStatus: TStatus) => Promise<unknown>
+    successMessage: (item: TItem, nextStatus: TStatus) => string
+    errorMessage: string
+    ariaLabel: (item: TItem) => string
+  }
+}
+
+export type DashboardCrudStatusToggleActionOptions<TItem, TStatus> = {
+  key?: string
+  icon?: ReactNode | ((item: TItem) => ReactNode)
+  label: (item: TItem, nextStatus: TStatus) => ReactNode
+  visible?: (item: TItem) => boolean
+  disabled?: (item: TItem) => boolean
+  getNextStatus: (item: TItem) => TStatus
+  updateStatus: (item: TItem, nextStatus: TStatus) => Promise<unknown>
+  successMessage: (item: TItem, nextStatus: TStatus) => string
+  errorMessage: string
+}
+
+export function createDashboardStatusColumn<TItem, TStatus>({
+  key = "status",
+  label,
+  className,
+  getStatus,
+  getLabel,
+  getBadgeVariant,
+  isEnabled,
+  toggle,
+}: DashboardCrudStatusColumnOptions<TItem, TStatus>): DashboardCrudColumn<TItem> {
+  return {
+    key,
+    label,
+    className,
+    render: (item, { itemId, actionLoading, reload, setActionLoadingId }) => {
+      const status = getStatus(item)
+      const badge = (
+        <Badge variant={getBadgeVariant?.(status, item) ?? "outline"}>
+          {getLabel(status, item)}
+        </Badge>
+      )
+
+      if (!toggle) {
+        return badge
+      }
+
+      return (
+        <div className="flex items-center gap-3">
+          <Switch
+            checked={isEnabled ? isEnabled(status, item) : Boolean(status)}
+            disabled={actionLoading || toggle.disabled?.(item)}
+            onCheckedChange={() => {
+              void (async () => {
+                setActionLoadingId(itemId)
+                try {
+                  const nextStatus = toggle.getNextStatus(item)
+                  await toggle.updateStatus(item, nextStatus)
+                  toast.success(toggle.successMessage(item, nextStatus))
+                  await reload()
+                } catch (error) {
+                  toast.error(
+                    error instanceof Error ? error.message : toggle.errorMessage
+                  )
+                } finally {
+                  setActionLoadingId(null)
+                }
+              })()
+            }}
+            aria-label={toggle.ariaLabel(item)}
+          />
+          {badge}
+        </div>
+      )
+    },
+  }
+}
+
+export function createDashboardStatusToggleAction<TItem, TStatus>({
+  key = "toggle-status",
+  icon,
+  label,
+  visible,
+  disabled,
+  getNextStatus,
+  updateStatus,
+  successMessage,
+  errorMessage,
+}: DashboardCrudStatusToggleActionOptions<TItem, TStatus>): DashboardCrudRowAction<TItem> {
+  return {
+    key,
+    icon,
+    visible,
+    disabled,
+    label: (item) => label(item, getNextStatus(item)),
+    run: async ({ item, reload }) => {
+      try {
+        const nextStatus = getNextStatus(item)
+        await updateStatus(item, nextStatus)
+        toast.success(successMessage(item, nextStatus))
+        await reload()
+      } catch (error) {
+        toast.error(error instanceof Error ? error.message : errorMessage)
+      }
+    },
+  }
+}
diff --git a/web/components/dashboard/crud/dashboard-crud-utils.test.mjs b/web/components/dashboard/crud/dashboard-crud-utils.test.mjs
index 0163ebc..0072148 100644
--- a/web/components/dashboard/crud/dashboard-crud-utils.test.mjs
+++ b/web/components/dashboard/crud/dashboard-crud-utils.test.mjs
@@ -75,6 +75,27 @@ describe("buildDashboardCrudQuery", () => {
   })
 })
 
+describe("buildDashboardCrudInitialFilters", () => {
+  it("creates stable filter state from defaults", async () => {
+    const { buildDashboardCrudInitialFilters } = await loadModule()
+
+    assert.deepEqual(
+      plain(
+        buildDashboardCrudInitialFilters([
+          { name: "keyword", defaultValue: "" },
+          { name: "status", defaultValue: "all" },
+          { name: "companyId", defaultValue: 0 },
+        ])
+      ),
+      {
+        keyword: "",
+        status: "all",
+        companyId: 0,
+      }
+    )
+  })
+})
+
 describe("normalizeDashboardCrudPageResult", () => {
   it("returns a stable empty page when the API result is missing", async () => {
     const { normalizeDashboardCrudPageResult } = await loadModule()
@@ -143,3 +164,32 @@ describe("normalizeDashboardCrudSubmitValues", () => {
     )
   })
 })
+
+describe("dashboard CRUD action rules", () => {
+  it("defaults actions to visible and enabled", async () => {
+    const {
+      isDashboardCrudActionVisible,
+      isDashboardCrudActionDisabled,
+    } = await loadModule()
+    const action = {}
+
+    assert.equal(isDashboardCrudActionVisible(action, { status: 0 }), true)
+    assert.equal(isDashboardCrudActionDisabled(action, { status: 0 }), false)
+  })
+
+  it("honors visible and disabled predicates", async () => {
+    const {
+      isDashboardCrudActionVisible,
+      isDashboardCrudActionDisabled,
+    } = await loadModule()
+    const action = {
+      visible: (item) => item.status !== 2,
+      disabled: (item) => item.status === 1,
+    }
+
+    assert.equal(isDashboardCrudActionVisible(action, { status: 2 }), false)
+    assert.equal(isDashboardCrudActionVisible(action, { status: 0 }), true)
+    assert.equal(isDashboardCrudActionDisabled(action, { status: 1 }), true)
+    assert.equal(isDashboardCrudActionDisabled(action, { status: 0 }), false)
+  })
+})
diff --git a/web/components/dashboard/crud/dashboard-crud-utils.ts b/web/components/dashboard/crud/dashboard-crud-utils.ts
index 27f3f98..da680cb 100644
--- a/web/components/dashboard/crud/dashboard-crud-utils.ts
+++ b/web/components/dashboard/crud/dashboard-crud-utils.ts
@@ -7,6 +7,13 @@ export type DashboardCrudQueryFilter = {
   valueType?: "string" | "number"
 }
 
+export type DashboardCrudFilterStateConfig<
+  TValue extends string | number = string | number,
+> = {
+  name: string
+  defaultValue: TValue
+}
+
 export type DashboardCrudPageResult<T> = {
   results: T[]
   page: {
@@ -39,11 +46,17 @@ export type DashboardCrudFormField<TItem = unknown> = {
   pattern?: RegExp
   patternMessage?: string
   options?: ReadonlyArray<DashboardCrudFormOption>
+  loadOptions?: () => Promise<ReadonlyArray<DashboardCrudFormOption>>
   colSpan?: 1 | 2
   rows?: number
   valueFromItem?: (item: TItem) => DashboardCrudFormValue
 }
 
+export type DashboardCrudActionRule<TItem> = {
+  visible?: (item: TItem) => boolean
+  disabled?: (item: TItem) => boolean
+}
+
 export function buildDashboardCrudQuery({
   values,
   filters,
@@ -86,6 +99,14 @@ export function buildDashboardCrudQuery({
   return query
 }
 
+export function buildDashboardCrudInitialFilters(
+  filters: ReadonlyArray<DashboardCrudFilterStateConfig>
+): Record<string, string | number | undefined> {
+  return Object.fromEntries(
+    filters.map((filter) => [filter.name, filter.defaultValue])
+  ) as Record<string, string | number | undefined>
+}
+
 export function normalizeDashboardCrudPageResult<T>(
   result: Partial<DashboardCrudPageResult<T>> | null | undefined,
   page: number,
@@ -139,3 +160,17 @@ export function normalizeDashboardCrudSubmitValues<TItem>(
 
   return output
 }
+
+export function isDashboardCrudActionVisible<TItem>(
+  action: DashboardCrudActionRule<TItem>,
+  item: TItem
+) {
+  return action.visible ? action.visible(item) : true
+}
+
+export function isDashboardCrudActionDisabled<TItem>(
+  action: DashboardCrudActionRule<TItem>,
+  item: TItem
+) {
+  return action.disabled ? action.disabled(item) : false
+}
diff --git a/web/components/dashboard/crud/index.ts b/web/components/dashboard/crud/index.ts
index b53b871..5c3924b 100644
--- a/web/components/dashboard/crud/index.ts
+++ b/web/components/dashboard/crud/index.ts
@@ -1,5 +1,18 @@
 export { DashboardCrudPage } from "./dashboard-crud-page"
 export { DashboardCrudFormDialog } from "./dashboard-crud-form-dialog"
+export {
+  createDashboardStatusColumn,
+  createDashboardStatusToggleAction,
+} from "./dashboard-crud-presets"
+export { useDashboardCrudFilters } from "./use-dashboard-crud-filters"
+export type {
+  DashboardCrudColumn,
+  DashboardCrudDialogProps,
+  DashboardCrudFilter,
+  DashboardCrudPageProps,
+  DashboardCrudRowAction,
+  DashboardCrudRowActionContext,
+} from "./dashboard-crud-page"
 export type {
   DashboardCrudFormField,
   DashboardCrudPageResult,
diff --git a/web/components/dashboard/crud/use-dashboard-crud-filters.ts b/web/components/dashboard/crud/use-dashboard-crud-filters.ts
new file mode 100644
index 0000000..b69556d
--- /dev/null
+++ b/web/components/dashboard/crud/use-dashboard-crud-filters.ts
@@ -0,0 +1,43 @@
+"use client"
+
+import { useEffect, useMemo, useState } from "react"
+
+import {
+  buildDashboardCrudInitialFilters,
+  type DashboardCrudFilterStateConfig,
+} from "./dashboard-crud-utils"
+
+export function useDashboardCrudFilters(
+  filters: ReadonlyArray<DashboardCrudFilterStateConfig>
+) {
+  const initialFilters = useMemo(
+    () => buildDashboardCrudInitialFilters(filters),
+    [filters]
+  )
+  const [draftFilters, setDraftFilters] = useState(initialFilters)
+  const [appliedFilters, setAppliedFilters] = useState(initialFilters)
+
+  useEffect(() => {
+    setDraftFilters(initialFilters)
+    setAppliedFilters(initialFilters)
+  }, [initialFilters])
+
+  function setDraftFilter(name: string, value: string | number | undefined) {
+    setDraftFilters((current) => ({
+      ...current,
+      [name]: value,
+    }))
+  }
+
+  function applyFilters() {
+    setAppliedFilters(draftFilters)
+  }
+
+  return {
+    draftFilters,
+    appliedFilters,
+    setDraftFilter,
+    setDraftFilters,
+    applyFilters,
+  }
+}