update web to dashboard
This commit is contained in:
mlogclub
@@ -0,0 +1,243 @@
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"use client"
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import { useEffect, useState } from "react"
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import { zodResolver } from "@hookform/resolvers/zod"
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import { Controller, Resolver, useForm } from "react-hook-form"
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import { toast } from "sonner"
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import { z } from "zod/v4"
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import { OptionCombobox } from "@/components/option-combobox"
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import { Button } from "@/components/ui/button"
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import {
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Dialog,
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DialogContent,
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DialogFooter,
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DialogHeader,
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DialogTitle,
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} from "@/components/ui/dialog"
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import { Field, FieldContent, FieldError, FieldLabel } from "@/components/ui/field"
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import { Textarea } from "@/components/ui/textarea"
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import {
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fetchAgentProfilesAll,
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fetchAgentTeamsAll,
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type AdminAgentProfile,
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type AdminAgentTeam,
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} from "@/lib/api/admin"
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import { assignTicket, batchAssignTickets } from "@/lib/api/ticket"
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const schema = z.object({
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toUserId: z.string().trim().min(1, "请选择处理人"),
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toTeamId: z.string().trim(),
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reason: z.string().trim(),
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})
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type FormValues = z.infer<typeof schema>
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const resolver = zodResolver(schema as never) as Resolver<
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z.input<typeof schema>,
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undefined,
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z.output<typeof schema>
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>
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const emptyForm: FormValues = {
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toUserId: "",
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toTeamId: "",
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reason: "",
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}
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type TicketAssignDialogProps = {
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open: boolean
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ticketId: number | null
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ticketIds?: number[]
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currentTeamId?: number
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currentAssigneeId?: number
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onOpenChange: (open: boolean) => void
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onSuccess?: () => Promise<void> | void
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}
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export function TicketAssignDialog({
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open,
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ticketId,
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ticketIds,
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currentTeamId,
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currentAssigneeId,
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onOpenChange,
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onSuccess,
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}: TicketAssignDialogProps) {
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return (
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<Dialog open={open} onOpenChange={onOpenChange}>
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{open ? (
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<TicketAssignDialogBody
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key={ticketId ?? "ticket-assign"}
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ticketId={ticketId}
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ticketIds={ticketIds}
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currentTeamId={currentTeamId}
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currentAssigneeId={currentAssigneeId}
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onOpenChange={onOpenChange}
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onSuccess={onSuccess}
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/>
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) : null}
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</Dialog>
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)
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}
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function TicketAssignDialogBody({
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ticketId,
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ticketIds,
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currentTeamId,
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currentAssigneeId,
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onOpenChange,
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onSuccess,
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}: Omit<TicketAssignDialogProps, "open">) {
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const [saving, setSaving] = useState(false)
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const [loading, setLoading] = useState(false)
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const [teams, setTeams] = useState<AdminAgentTeam[]>([])
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const [agents, setAgents] = useState<AdminAgentProfile[]>([])
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const form = useForm<
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z.input<typeof schema>,
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undefined,
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z.output<typeof schema>
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>({
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resolver,
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defaultValues: emptyForm,
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})
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const {
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control,
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handleSubmit,
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register,
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reset,
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formState: { errors },
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} = form
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useEffect(() => {
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reset({
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toUserId: currentAssigneeId ? String(currentAssigneeId) : "",
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toTeamId: currentTeamId ? String(currentTeamId) : "",
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reason: "",
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})
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}, [currentAssigneeId, currentTeamId, reset, ticketId])
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useEffect(() => {
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setLoading(true)
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Promise.all([fetchAgentTeamsAll(), fetchAgentProfilesAll()])
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.then(([teamData, agentData]) => {
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setTeams(Array.isArray(teamData) ? teamData : [])
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setAgents(Array.isArray(agentData) ? agentData : [])
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})
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.catch((error) => {
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toast.error(error instanceof Error ? error.message : "加载处理人失败")
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})
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.finally(() => setLoading(false))
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}, [])
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async function onFormSubmit(values: FormValues) {
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const validTicketIds = (ticketIds ?? []).filter((item) => item > 0)
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if (!ticketId && validTicketIds.length === 0) {
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toast.error("请选择工单")
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return
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}
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setSaving(true)
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try {
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if (validTicketIds.length > 0) {
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await batchAssignTickets({
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ticketIds: validTicketIds,
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toUserId: Number(values.toUserId),
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toTeamId: values.toTeamId ? Number(values.toTeamId) : undefined,
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reason: values.reason.trim() || undefined,
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})
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toast.success(`已批量指派 ${validTicketIds.length} 张工单`)
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} else {
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await assignTicket({
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ticketId: ticketId!,
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toUserId: Number(values.toUserId),
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toTeamId: values.toTeamId ? Number(values.toTeamId) : undefined,
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reason: values.reason.trim() || undefined,
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})
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toast.success("处理人已更新")
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}
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onOpenChange(false)
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await onSuccess?.()
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} catch (error) {
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toast.error(error instanceof Error ? error.message : "指派工单失败")
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} finally {
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setSaving(false)
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}
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}
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return (
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<DialogContent className="max-w-lg gap-0 p-0 sm:max-w-lg">
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<DialogHeader className="px-6 pt-6">
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<DialogTitle>{ticketIds?.length ? `批量指派工单（${ticketIds.length}）` : "指派工单"}</DialogTitle>
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</DialogHeader>
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<form onSubmit={handleSubmit(onFormSubmit)}>
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<div className="space-y-4 p-6">
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<Field>
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<FieldLabel>处理团队</FieldLabel>
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<FieldContent>
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<Controller
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control={control}
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name="toTeamId"
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render={({ field }) => (
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<OptionCombobox
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value={field.value}
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onChange={field.onChange}
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placeholder={loading ? "加载中..." : "选择处理团队"}
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options={[
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{ value: "", label: "不指定团队" },
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...teams.map((team) => ({
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value: String(team.id),
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label: team.name,
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})),
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]}
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/>
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)}
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/>
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</FieldContent>
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</Field>
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<Field data-invalid={!!errors.toUserId}>
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<FieldLabel>处理人</FieldLabel>
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<FieldContent>
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<Controller
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control={control}
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name="toUserId"
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render={({ field }) => (
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<OptionCombobox
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value={field.value}
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onChange={field.onChange}
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placeholder={loading ? "加载中..." : "选择处理人"}
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options={agents.map((agent) => ({
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value: String(agent.userId),
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label:
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agent.displayName ||
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agent.nickname ||
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agent.username ||
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`客服#${agent.userId}`,
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}))}
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/>
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)}
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/>
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<FieldError errors={[errors.toUserId]} />
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</FieldContent>
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</Field>
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<Field data-invalid={!!errors.reason}>
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<FieldLabel>说明</FieldLabel>
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<FieldContent>
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<Textarea rows={4} placeholder="填写指派说明" {...register("reason")} />
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<FieldError errors={[errors.reason]} />
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</FieldContent>
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</Field>
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</div>
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<DialogFooter className="mx-0 mb-0 px-6 py-4">
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<Button type="button" variant="outline" onClick={() => onOpenChange(false)}>
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取消
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</Button>
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<Button type="submit" disabled={saving}>
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{saving ? "提交中..." : "确认指派"}
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</Button>
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</DialogFooter>
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</form>
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</DialogContent>
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)
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}
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