feat: add dashboard handlers for roles, sessions, skill definitions, tags, tickets, users, and WeChat integration

- Implement role management endpoints including listing, creating, updating, and deleting roles.
- Add session management endpoints for viewing and revoking sessions.
- Create skill definition management endpoints for CRUD operations and status updates.
- Introduce tag management endpoints for handling tags with sorting and status updates.
- Develop ticket management endpoints for viewing, creating, updating, and managing ticket progress.
- Implement user management endpoints for CRUD operations, role assignments, and password resets.
- Add WeChat callback handlers for verifying and processing messages.

internal/handlers/api/conversation_handler.go

@@ -0,0 +1,89 @@
+package api
+
+import (
+	"cs-agent/internal/builders"
+	"cs-agent/internal/pkg/dto/request"
+	"cs-agent/internal/pkg/dto/response"
+	"cs-agent/internal/pkg/httpx"
+	"cs-agent/internal/services"
+
+	"cs-agent/internal/pkg/httpx/params"
+
+	"github.com/gin-gonic/gin"
+	"github.com/mlogclub/simple/web"
+)
+
+func ConversationGetBy(ctx *gin.Context) {
+	id, ok := httpx.GetPathInt64(ctx, "id")
+	if !ok {
+		return
+	}
+	if services.ChannelService.GetEnabledChannel(ctx) == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("接入渠道未初始化"))
+		return
+	}
+	external := httpx.GetExternalUser(ctx)
+	if external == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("外部身份未初始化"))
+		return
+	}
+
+	item := services.ConversationService.Get(id)
+	if item == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("会话不存在"))
+		return
+	}
+	if !services.ConversationService.IsCustomerConversationOwner(item, *external) {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("无权访问该会话"))
+		return
+	}
+
+	detail := response.ConversationDetailResponse{
+		ConversationResponse: builders.BuildConversation(item),
+		Participants:         builders.BuildParticipantResponses(id),
+	}
+	httpx.WriteJSON(ctx, detail)
+}
+
+func ConversationPostCreate_or_match(ctx *gin.Context) {
+	channel := services.ChannelService.GetEnabledChannel(ctx)
+	if channel == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("接入渠道未初始化"))
+		return
+	}
+	external := httpx.GetExternalUser(ctx)
+	if external == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("外部身份未初始化"))
+		return
+	}
+
+	item, err := services.ConversationService.Create(*external, channel.ID, channel.AIAgentID)
+	if err != nil {
+		httpx.WriteJSON(ctx, err)
+		return
+	}
+	httpx.WriteJSON(ctx, builders.BuildConversation(item))
+}
+
+func ConversationPostClose(ctx *gin.Context) {
+	if services.ChannelService.GetEnabledChannel(ctx) == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("接入渠道未初始化"))
+		return
+	}
+	external := httpx.GetExternalUser(ctx)
+	if external == nil {
+		httpx.WriteJSON(ctx, web.JsonErrorMsg("外部身份未初始化"))
+		return
+	}
+
+	req := request.CloseConversationRequest{}
+	if err := params.ReadJSON(ctx, &req); err != nil {
+		httpx.WriteJSON(ctx, err)
+		return
+	}
+	if err := services.ConversationService.CloseCustomerConversation(req.ConversationID, *external); err != nil {
+		httpx.WriteJSON(ctx, err)
+		return
+	}
+	httpx.WriteJSON(ctx, nil)
+}