Init

internal/pkg/dto/request/admin_request.go

@@ -0,0 +1,97 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type RevokeSessionRequest struct {
+	ID int64 `json:"id"`
+}
+
+type RevokeUserSessionsRequest struct {
+	UserID int64 `json:"userId"`
+}
+
+type CreateUserRequest struct {
+	Username string  `json:"username"`
+	Nickname string  `json:"nickname"`
+	Avatar   string  `json:"avatar"`
+	Mobile   *string `json:"mobile"`
+	Email    *string `json:"email"`
+	Remark   string  `json:"remark"`
+	RoleIDs  []int64 `json:"roleIds"`
+}
+
+type UpdateUserRequest struct {
+	ID       int64   `json:"id"`
+	Nickname string  `json:"nickname"`
+	Avatar   string  `json:"avatar"`
+	Mobile   *string `json:"mobile"`
+	Email    *string `json:"email"`
+	Remark   string  `json:"remark"`
+}
+
+type DeleteUserRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateUserStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}
+
+type ChangePasswordRequest struct {
+	Password string `json:"password"`
+}
+
+type AssignRoleRequest struct {
+	UserID  int64   `json:"userId"`
+	RoleIDs []int64 `json:"roleIds"`
+}
+
+type CreateRoleRequest struct {
+	Name   string `json:"name"`
+	Code   string `json:"code"`
+	SortNo int    `json:"sortNo"`
+	Remark string `json:"remark"`
+}
+
+type UpdateRoleRequest struct {
+	ID     int64  `json:"id"`
+	Name   string `json:"name"`
+	SortNo int    `json:"sortNo"`
+	Remark string `json:"remark"`
+}
+
+type DeleteRoleRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateRoleStatusRequest struct {
+	ID     int64        `json:"id"`
+	Status enums.Status `json:"status"`
+}
+
+type AssignPermissionRequest struct {
+	RoleID        int64   `json:"roleId"`
+	PermissionIDs []int64 `json:"permissionIds"`
+}
+
+type CreateConversationTagRequest struct {
+	Name   string `json:"name"`
+	Color  string `json:"color"`
+	Status int    `json:"status"`
+	SortNo int    `json:"sortNo"`
+	Remark string `json:"remark"`
+}
+
+type UpdateConversationTagRequest struct {
+	ID     int64  `json:"id"`
+	Name   string `json:"name"`
+	Color  string `json:"color"`
+	Status int    `json:"status"`
+	SortNo int    `json:"sortNo"`
+	Remark string `json:"remark"`
+}
+
+type DeleteConversationTagRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/agent_request.go

@@ -0,0 +1,64 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type CreateAgentProfileRequest struct {
+	UserID                int64               `json:"userId"`
+	TeamID                int64               `json:"teamId"`
+	AgentCode             string              `json:"agentCode"`
+	DisplayName           string              `json:"displayName"`
+	Avatar                string              `json:"avatar"`
+	ServiceStatus         enums.ServiceStatus `json:"serviceStatus"`
+	MaxConcurrentCount    int                 `json:"maxConcurrentCount"`
+	PriorityLevel         int                 `json:"priorityLevel"`
+	AutoAssignEnabled     bool                `json:"autoAssignEnabled"`
+	ReceiveOfflineMessage bool                `json:"receiveOfflineMessage"`
+	Remark                string              `json:"remark"`
+}
+
+type UpdateAgentProfileRequest struct {
+	ID int64 `json:"id"`
+	CreateAgentProfileRequest
+}
+
+type DeleteAgentProfileRequest struct {
+	ID int64 `json:"id"`
+}
+
+type CreateAgentTeamRequest struct {
+	Name         string `json:"name"`
+	LeaderUserID int64  `json:"leaderUserId"`
+	Status       int    `json:"status"`
+	Description  string `json:"description"`
+	Remark       string `json:"remark"`
+}
+
+type UpdateAgentTeamRequest struct {
+	ID           int64  `json:"id"`
+	Name         string `json:"name"`
+	LeaderUserID int64  `json:"leaderUserId"`
+	Status       int    `json:"status"`
+	Description  string `json:"description"`
+	Remark       string `json:"remark"`
+}
+
+type DeleteAgentTeamRequest struct {
+	ID int64 `json:"id"`
+}
+
+type CreateAgentTeamScheduleRequest struct {
+	TeamID     int64  `json:"teamId"`
+	StartAt    string `json:"startAt"`
+	EndAt      string `json:"endAt"`
+	SourceType string `json:"sourceType"`
+	Remark     string `json:"remark"`
+}
+
+type UpdateAgentTeamScheduleRequest struct {
+	ID int64 `json:"id"`
+	CreateAgentTeamScheduleRequest
+}
+
+type DeleteAgentTeamScheduleRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/ai_request.go

@@ -0,0 +1,75 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type AIAgentMCPToolRequest struct {
+	ServerCode  string            `json:"serverCode"`
+	ToolName    string            `json:"toolName"`
+	Title       string            `json:"title"`
+	Description string            `json:"description"`
+	Arguments   map[string]string `json:"arguments"`
+}
+
+type CreateAIConfigRequest struct {
+	Name             string            `json:"name"`
+	Provider         enums.AIProvider  `json:"provider"`
+	BaseURL          string            `json:"baseUrl"`
+	APIKey           string            `json:"apiKey"`
+	ModelType        enums.AIModelType `json:"modelType"`
+	ModelName        string            `json:"modelName"`
+	Dimension        int               `json:"dimension"`
+	MaxContextTokens int               `json:"maxContextTokens"`
+	MaxOutputTokens  int               `json:"maxOutputTokens"`
+	TimeoutMS        int               `json:"timeoutMs"`
+	MaxRetryCount    int               `json:"maxRetryCount"`
+	RPMLimit         int               `json:"rpmLimit"`
+	TPMLimit         int               `json:"tpmLimit"`
+	Remark           string            `json:"remark"`
+}
+
+type UpdateAIConfigRequest struct {
+	ID int64 `json:"id"`
+	CreateAIConfigRequest
+}
+
+type DeleteAIConfigRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateAIConfigStatusRequest struct {
+	ID     int64        `json:"id"`
+	Status enums.Status `json:"status"`
+}
+
+type CreateAIAgentRequest struct {
+	Name                string                          `json:"name"`
+	Description         string                          `json:"description"`
+	AIConfigID          int64                           `json:"aiConfigId"`
+	ServiceMode         enums.IMConversationServiceMode `json:"serviceMode"`
+	SystemPrompt        string                          `json:"systemPrompt"`
+	WelcomeMessage      string                          `json:"welcomeMessage"`
+	ReplyTimeoutSeconds int                             `json:"replyTimeoutSeconds"`
+	TeamIDs             []int64                         `json:"teamIds"`
+	HandoffMode         enums.AIAgentHandoffMode        `json:"handoffMode"`
+	MaxAIReplyRounds    int                             `json:"maxAiReplyRounds"`
+	FallbackMode        enums.AIAgentFallbackMode       `json:"fallbackMode"`
+	FallbackMessage     string                          `json:"fallbackMessage"`
+	KnowledgeIDs        []int64                         `json:"knowledgeIds"`
+	SkillIDs            []int64                         `json:"skillIds"`
+	DirectTools         []AIAgentMCPToolRequest         `json:"directTools"`
+	Remark              string                          `json:"remark"`
+}
+
+type UpdateAIAgentRequest struct {
+	ID int64 `json:"id"`
+	CreateAIAgentRequest
+}
+
+type DeleteAIAgentRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateAIAgentStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}

internal/pkg/dto/request/asset_request.go

@@ -0,0 +1,9 @@
+package request
+
+type CreateAssetRequest struct {
+	Prefix string `form:"prefix"`
+}
+
+type DeleteAssetRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/auth_request.go

@@ -0,0 +1,18 @@
+package request
+
+type LoginRequest struct {
+	Username string `json:"username"`
+	Password string `json:"password"`
+}
+
+type RefreshTokenRequest struct {
+	RefreshToken string `json:"refreshToken"`
+}
+
+type LogoutRequest struct {
+	RefreshToken string `json:"refreshToken"`
+}
+
+type WxWorkExchangeRequest struct {
+	Ticket string `json:"ticket"`
+}

internal/pkg/dto/request/channel_request.go

@@ -0,0 +1,24 @@
+package request
+
+type CreateChannelRequest struct {
+	ChannelType string `json:"channelType"`
+	AIAgentID   int64  `json:"aiAgentId"`
+	Name        string `json:"name"`
+	ConfigJSON  string `json:"configJson"`
+	Status      int    `json:"status"`
+	Remark      string `json:"remark"`
+}
+
+type UpdateChannelRequest struct {
+	ID int64 `json:"id"`
+	CreateChannelRequest
+}
+
+type UpdateChannelStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}
+
+type DeleteChannelRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/company_request.go

@@ -0,0 +1,21 @@
+package request
+
+type CreateCompanyRequest struct {
+	Name   string `json:"name"`
+	Code   string `json:"code"`
+	Remark string `json:"remark"`
+}
+
+type UpdateCompanyRequest struct {
+	ID int64 `json:"id"`
+	CreateCompanyRequest
+}
+
+type DeleteCompanyRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateCompanyStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}

internal/pkg/dto/request/conversation_request.go

@@ -0,0 +1,61 @@
+package request
+
+type AgentConversationFilter string
+
+const (
+	AgentConversationFilterMine    AgentConversationFilter = "mine"
+	AgentConversationFilterActive  AgentConversationFilter = "active"
+	AgentConversationFilterPending AgentConversationFilter = "pending"
+	AgentConversationFilterClosed  AgentConversationFilter = "closed"
+)
+
+type ConversationListRequest struct {
+	Status            int    `json:"status"`
+	ExternalSource    string `json:"externalSource"`
+	ServiceMode       int    `json:"serviceMode"`
+	CurrentAssigneeID int64  `json:"currentAssigneeId"`
+	Keyword           string `json:"keyword"`
+	TagID             int64  `json:"tagId"`
+}
+
+type AssignConversationRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	AssigneeID     int64  `json:"assigneeId"`
+	Reason         string `json:"reason"`
+}
+
+type DispatchConversationRequest struct {
+	ConversationID int64 `json:"conversationId"`
+}
+
+type TransferConversationRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	ToUserID       int64  `json:"toUserId"`
+	Reason         string `json:"reason"`
+}
+
+type CloseConversationRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	CloseReason    string `json:"closeReason"`
+}
+
+type ReadConversationRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	MessageID      int64 `json:"messageId"`
+}
+
+type AddConversationTagRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	TagID          int64 `json:"tagId"`
+}
+
+type RemoveConversationTagRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	TagID          int64 `json:"tagId"`
+}
+
+// LinkConversationCustomerRequest 将客服会话关联到 CRM 客户（并同步访客身份映射）。
+type LinkConversationCustomerRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	CustomerID     int64 `json:"customerId"`
+}

internal/pkg/dto/request/customer_contact_request.go

@@ -0,0 +1,27 @@
+package request
+
+type CreateCustomerContactRequest struct {
+	CustomerID   int64  `json:"customerId"`
+	ContactType  string `json:"contactType"`
+	ContactValue string `json:"contactValue"`
+	IsPrimary    bool   `json:"isPrimary"`
+	IsVerified   bool   `json:"isVerified"`
+	Source       string `json:"source"`
+	Status       int    `json:"status"`
+	Remark       string `json:"remark"`
+}
+
+type UpdateCustomerContactRequest struct {
+	ID           int64  `json:"id"`
+	ContactType  string `json:"contactType"`
+	ContactValue string `json:"contactValue"`
+	IsPrimary    bool   `json:"isPrimary"`
+	IsVerified   bool   `json:"isVerified"`
+	Source       string `json:"source"`
+	Status       int    `json:"status"`
+	Remark       string `json:"remark"`
+}
+
+type DeleteCustomerContactRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/customer_request.go

@@ -0,0 +1,72 @@
+package request
+
+// CustomerListRequest 客户分页列表查询（POST /customer/list JSON Body）。
+type CustomerListRequest struct {
+	Page      int    `json:"page"`
+	Limit     int    `json:"limit"`
+	Status    *int   `json:"status,omitempty"`
+	Gender    *int   `json:"gender,omitempty"`
+	CompanyID *int64 `json:"companyId,omitempty"`
+	// Keyword 模糊匹配：客户姓名、主手机号、主邮箱、任意联系方式（t_customer_contact）、公司名称（t_company）。
+	Keyword string `json:"keyword"`
+}
+
+func (r CustomerListRequest) GetPage() int {
+	if r.Page <= 0 {
+		return 1
+	}
+	return r.Page
+}
+
+func (r CustomerListRequest) GetLimit() int {
+	if r.Limit <= 0 {
+		return 20
+	}
+	return r.Limit
+}
+
+func (r CustomerListRequest) Offset() int {
+	return (r.GetPage() - 1) * r.GetLimit()
+}
+
+type CreateCustomerRequest struct {
+	Name          string `json:"name"`
+	Gender        int    `json:"gender"`
+	CompanyID     int64  `json:"companyId"`
+	PrimaryMobile string `json:"primaryMobile"`
+	PrimaryEmail  string `json:"primaryEmail"`
+	Remark        string `json:"remark"`
+}
+
+type UpdateCustomerRequest struct {
+	ID int64 `json:"id"`
+	CreateCustomerRequest
+}
+
+type DeleteCustomerRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateCustomerStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}
+
+// CustomerProfileContactItem 保存客户档案时的联系方式行（无 id 表示新建）。
+type CustomerProfileContactItem struct {
+	ID           *int64 `json:"id,omitempty"`
+	ContactType  string `json:"contactType"`
+	ContactValue string `json:"contactValue"`
+	IsPrimary    bool   `json:"isPrimary"`
+	Remark       string `json:"remark"`
+}
+
+// SaveCustomerProfileRequest 客户主信息与联系方式一并保存（单事务）；id 为空或 0 表示新建客户。
+type SaveCustomerProfileRequest struct {
+	ID        *int64                       `json:"id,omitempty"`
+	Name      string                       `json:"name"`
+	Gender    int                          `json:"gender"`
+	CompanyID int64                        `json:"companyId"`
+	Remark    string                       `json:"remark"`
+	Contacts  []CustomerProfileContactItem `json:"contacts"`
+}

internal/pkg/dto/request/knowledge_request.go

@@ -0,0 +1,82 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type CreateKnowledgeBaseRequest struct {
+	Name                  string  `json:"name"`
+	Description           string  `json:"description"`
+	KnowledgeType         string  `json:"knowledgeType"`
+	DefaultTopK           int     `json:"defaultTopK"`
+	DefaultScoreThreshold float64 `json:"defaultScoreThreshold"`
+	DefaultRerankLimit    int     `json:"defaultRerankLimit"`
+	ChunkProvider         string  `json:"chunkProvider"`
+	ChunkTargetTokens     int     `json:"chunkTargetTokens"`
+	ChunkMaxTokens        int     `json:"chunkMaxTokens"`
+	ChunkOverlapTokens    int     `json:"chunkOverlapTokens"`
+	AnswerMode            int     `json:"answerMode"`
+	FallbackMode          int     `json:"fallbackMode"`
+	Remark                string  `json:"remark"`
+}
+
+type UpdateKnowledgeBaseRequest struct {
+	ID int64 `json:"id"`
+	CreateKnowledgeBaseRequest
+}
+
+type CreateKnowledgeDocumentRequest struct {
+	KnowledgeBaseID int64                              `json:"knowledgeBaseId"`
+	Title           string                             `json:"title"`
+	ContentType     enums.KnowledgeDocumentContentType `json:"contentType"`
+	Content         string                             `json:"content"`
+}
+
+type UpdateKnowledgeDocumentRequest struct {
+	ID int64 `json:"id"`
+	CreateKnowledgeDocumentRequest
+}
+
+type CreateKnowledgeFAQRequest struct {
+	KnowledgeBaseID  int64    `json:"knowledgeBaseId"`
+	Question         string   `json:"question"`
+	Answer           string   `json:"answer"`
+	SimilarQuestions []string `json:"similarQuestions"`
+	Remark           string   `json:"remark"`
+}
+
+type UpdateKnowledgeFAQRequest struct {
+	ID int64 `json:"id"`
+	CreateKnowledgeFAQRequest
+}
+
+type KnowledgeSearchRequest struct {
+	KnowledgeBaseIDs []int64 `json:"knowledgeBaseIds"`
+	Question         string  `json:"question"`
+	TopK             int     `json:"topK"`
+	ScoreThreshold   float64 `json:"scoreThreshold"`
+	RerankLimit      int     `json:"rerankLimit"`
+	Channel          string  `json:"channel"`
+	Scene            string  `json:"scene"`
+	SessionID        string  `json:"sessionId"`
+	ConversationID   int64   `json:"conversationId"`
+}
+
+type KnowledgeAnswerRequest struct {
+	KnowledgeBaseIDs []int64 `json:"knowledgeBaseIds"`
+	Question         string  `json:"question"`
+	TopK             int     `json:"topK"`
+	ScoreThreshold   float64 `json:"scoreThreshold"`
+	RerankLimit      int     `json:"rerankLimit"`
+	Channel          string  `json:"channel"`
+	Scene            string  `json:"scene"`
+	SessionID        string  `json:"sessionId"`
+	ConversationID   int64   `json:"conversationId"`
+	AnswerMode       int     `json:"answerMode"`
+	FallbackMode     int     `json:"fallbackMode"`
+}
+
+type CreateKnowledgeFeedbackRequest struct {
+	RetrieveLogID  int64  `json:"retrieveLogId"`
+	FeedbackType   int    `json:"feedbackType"`
+	FeedbackReason string `json:"feedbackReason"`
+	Remark         string `json:"remark"`
+}

internal/pkg/dto/request/mcp_request.go

@@ -0,0 +1,11 @@
+package request
+
+type MCPServerDebugRequest struct {
+	ServerCode string `json:"serverCode"`
+}
+
+type MCPCallToolRequest struct {
+	ServerCode string         `json:"serverCode"`
+	ToolName   string         `json:"toolName"`
+	Arguments  map[string]any `json:"arguments"`
+}

internal/pkg/dto/request/message_request.go

@@ -0,0 +1,21 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type MessageListRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	SenderType     string `json:"senderType"`
+	MessageType    string `json:"messageType"`
+}
+
+type SendConversationMessageRequest struct {
+	ConversationID int64               `json:"conversationId"`
+	MessageType    enums.IMMessageType `json:"messageType"`
+	Content        string              `json:"content"`
+	Payload        string              `json:"payload"`
+	ClientMsgID    string              `json:"clientMsgId"`
+}
+
+type RecallConversationMessageRequest struct {
+	MessageID int64 `json:"messageId"`
+}

internal/pkg/dto/request/quick_reply_request.go

@@ -0,0 +1,26 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type QuickReplyListRequest struct {
+	GroupName string `json:"groupName"`
+	Keyword   string `json:"keyword"`
+	Status    int    `json:"status"`
+}
+
+type CreateQuickReplyRequest struct {
+	GroupName string       `json:"groupName"`
+	Title     string       `json:"title"`
+	Content   string       `json:"content"`
+	Status    enums.Status `json:"status"`
+	SortNo    int          `json:"sortNo"`
+}
+
+type UpdateQuickReplyRequest struct {
+	ID int64 `json:"id"`
+	CreateQuickReplyRequest
+}
+
+type DeleteQuickReplyRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/skill_request.go

@@ -0,0 +1,40 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type SkillDefinitionListRequest struct {
+	Name   string `json:"name"`
+	Code   string `json:"code"`
+	Status int    `json:"status"`
+}
+
+type CreateSkillDefinitionRequest struct {
+	Code            string                   `json:"code"`
+	Name            string                   `json:"name"`
+	Description     string                   `json:"description"`
+	Prompt          string                   `json:"prompt"`
+	ExecutionMode   enums.SkillExecutionMode `json:"executionMode"`
+	ExecutionConfig string                   `json:"executionConfig"`
+	Remark          string                   `json:"remark"`
+}
+
+type UpdateSkillDefinitionRequest struct {
+	ID int64 `json:"id"`
+	CreateSkillDefinitionRequest
+}
+
+type DeleteSkillDefinitionRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateSkillDefinitionStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}
+
+type SkillDebugRunRequest struct {
+	AIAgentID      int64  `json:"aiAgentId"`
+	ConversationID int64  `json:"conversationId"`
+	SkillCode      string `json:"skillCode"`
+	UserMessage    string `json:"userMessage"`
+}

internal/pkg/dto/request/tag_request.go

@@ -0,0 +1,27 @@
+package request
+
+type TagListRequest struct {
+	ParentID int64  `json:"parentId"`
+	Name     string `json:"name"`
+	Status   int    `json:"status"`
+}
+
+type CreateTagRequest struct {
+	ParentID int64  `json:"parentId"`
+	Name     string `json:"name"`
+	Remark   string `json:"remark"`
+}
+
+type UpdateTagRequest struct {
+	ID int64 `json:"id"`
+	CreateTagRequest
+}
+
+type DeleteTagRequest struct {
+	ID int64 `json:"id"`
+}
+
+type UpdateTagStatusRequest struct {
+	ID     int64 `json:"id"`
+	Status int   `json:"status"`
+}

internal/pkg/dto/request/ticket_config_request.go

@@ -0,0 +1,37 @@
+package request
+
+import "cs-agent/internal/pkg/enums"
+
+type CreateTicketResolutionCodeRequest struct {
+	Name   string       `json:"name"`
+	Code   string       `json:"code"`
+	SortNo int          `json:"sortNo"`
+	Status enums.Status `json:"status"`
+	Remark string       `json:"remark"`
+}
+
+type UpdateTicketResolutionCodeRequest struct {
+	ID int64 `json:"id"`
+	CreateTicketResolutionCodeRequest
+}
+
+type DeleteTicketResolutionCodeRequest struct {
+	ID int64 `json:"id"`
+}
+
+type CreateTicketPriorityConfigRequest struct {
+	Name                 string       `json:"name"`
+	FirstResponseMinutes int          `json:"firstResponseMinutes"`
+	ResolutionMinutes    int          `json:"resolutionMinutes"`
+	Status               enums.Status `json:"status"`
+	Remark               string       `json:"remark"`
+}
+
+type UpdateTicketPriorityConfigRequest struct {
+	ID int64 `json:"id"`
+	CreateTicketPriorityConfigRequest
+}
+
+type DeleteTicketPriorityConfigRequest struct {
+	ID int64 `json:"id"`
+}

internal/pkg/dto/request/ticket_request.go

@@ -0,0 +1,149 @@
+package request
+
+type CreateTicketRequest struct {
+	Title             string         `json:"title"`
+	Description       string         `json:"description"`
+	Source            string         `json:"source"`
+	Channel           string         `json:"channel"`
+	CustomerID        int64          `json:"customerId"`
+	ConversationID    int64          `json:"conversationId"`
+	TagIDs            []int64        `json:"tagIds"`
+	Type              string         `json:"type"`
+	Priority          int64          `json:"priority"`
+	Severity          int            `json:"severity"`
+	CurrentTeamID     int64          `json:"currentTeamId"`
+	CurrentAssigneeID int64          `json:"currentAssigneeId"`
+	DueAt             string         `json:"dueAt"`
+	CustomFields      map[string]any `json:"customFields"`
+}
+
+type CreateTicketFromConversationRequest struct {
+	ConversationID     int64          `json:"conversationId"`
+	Title              string         `json:"title"`
+	Description        string         `json:"description"`
+	TagIDs             []int64        `json:"tagIds"`
+	Priority           int64          `json:"priority"`
+	Severity           int            `json:"severity"`
+	CurrentTeamID      int64          `json:"currentTeamId"`
+	CurrentAssigneeID  int64          `json:"currentAssigneeId"`
+	SyncToConversation bool           `json:"syncToConversation"`
+	CustomFields       map[string]any `json:"customFields"`
+}
+
+type UpdateTicketRequest struct {
+	TicketID          int64          `json:"ticketId"`
+	Title             string         `json:"title"`
+	Description       string         `json:"description"`
+	TagIDs            []int64        `json:"tagIds"`
+	Type              string         `json:"type"`
+	Priority          int64          `json:"priority"`
+	Severity          int            `json:"severity"`
+	CurrentTeamID     int64          `json:"currentTeamId"`
+	CurrentAssigneeID int64          `json:"currentAssigneeId"`
+	DueAt             string         `json:"dueAt"`
+	CustomFields      map[string]any `json:"customFields"`
+}
+
+type AssignTicketRequest struct {
+	TicketID int64  `json:"ticketId"`
+	ToUserID int64  `json:"toUserId"`
+	ToTeamID int64  `json:"toTeamId"`
+	Reason   string `json:"reason"`
+}
+
+type ChangeTicketStatusRequest struct {
+	TicketID          int64  `json:"ticketId"`
+	Status            string `json:"status"`
+	PendingReason     string `json:"pendingReason"`
+	CloseReason       string `json:"closeReason"`
+	ResolutionCode    string `json:"resolutionCode"`
+	ResolutionSummary string `json:"resolutionSummary"`
+	Reason            string `json:"reason"`
+}
+
+type ReplyTicketRequest struct {
+	TicketID    int64  `json:"ticketId"`
+	ContentType string `json:"contentType"`
+	Content     string `json:"content"`
+	Payload     string `json:"payload"`
+}
+
+type InternalNoteRequest struct {
+	TicketID    int64  `json:"ticketId"`
+	ContentType string `json:"contentType"`
+	Content     string `json:"content"`
+	Payload     string `json:"payload"`
+}
+
+type CloseTicketRequest struct {
+	TicketID    int64  `json:"ticketId"`
+	CloseReason string `json:"closeReason"`
+}
+
+type ReopenTicketRequest struct {
+	TicketID int64  `json:"ticketId"`
+	Reason   string `json:"reason"`
+}
+
+type WatchTicketRequest struct {
+	TicketID int64 `json:"ticketId"`
+}
+
+type BatchAssignTicketRequest struct {
+	TicketIDs []int64 `json:"ticketIds"`
+	ToUserID  int64   `json:"toUserId"`
+	ToTeamID  int64   `json:"toTeamId"`
+	Reason    string  `json:"reason"`
+}
+
+type BatchChangeTicketStatusRequest struct {
+	TicketIDs         []int64 `json:"ticketIds"`
+	Status            string  `json:"status"`
+	PendingReason     string  `json:"pendingReason"`
+	CloseReason       string  `json:"closeReason"`
+	ResolutionCode    string  `json:"resolutionCode"`
+	ResolutionSummary string  `json:"resolutionSummary"`
+	Reason            string  `json:"reason"`
+}
+
+type BatchWatchTicketRequest struct {
+	TicketIDs []int64 `json:"ticketIds"`
+	Watched   bool    `json:"watched"`
+}
+
+type AddTicketRelationRequest struct {
+	TicketID        int64  `json:"ticketId"`
+	RelatedTicketID int64  `json:"relatedTicketId"`
+	RelatedTicketNo string `json:"relatedTicketNo"`
+	RelationType    string `json:"relationType"`
+}
+
+type DeleteTicketRelationRequest struct {
+	TicketID   int64 `json:"ticketId"`
+	RelationID int64 `json:"relationId"`
+}
+
+type AddTicketCollaboratorRequest struct {
+	TicketID int64 `json:"ticketId"`
+	UserID   int64 `json:"userId"`
+}
+
+type DeleteTicketCollaboratorRequest struct {
+	TicketID       int64 `json:"ticketId"`
+	CollaboratorID int64 `json:"collaboratorId"`
+}
+
+type LinkTicketCustomerRequest struct {
+	TicketID   int64 `json:"ticketId"`
+	CustomerID int64 `json:"customerId"`
+}
+
+type SaveTicketViewRequest struct {
+	ID      int64          `json:"id"`
+	Name    string         `json:"name"`
+	Filters map[string]any `json:"filters"`
+}
+
+type DeleteTicketViewRequest struct {
+	ID int64 `json:"id"`
+}