Init

2026-04-09 10:01:23 +08:00
commit efe801b8bf
707 changed files with 110595 additions and 0 deletions
@@ -0,0 +1,61 @@
+package request
+
+type AgentConversationFilter string
+
+const (
+	AgentConversationFilterMine    AgentConversationFilter = "mine"
+	AgentConversationFilterActive  AgentConversationFilter = "active"
+	AgentConversationFilterPending AgentConversationFilter = "pending"
+	AgentConversationFilterClosed  AgentConversationFilter = "closed"
+)
+
+type ConversationListRequest struct {
+	Status            int    `json:"status"`
+	ExternalSource    string `json:"externalSource"`
+	ServiceMode       int    `json:"serviceMode"`
+	CurrentAssigneeID int64  `json:"currentAssigneeId"`
+	Keyword           string `json:"keyword"`
+	TagID             int64  `json:"tagId"`
+}
+
+type AssignConversationRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	AssigneeID     int64  `json:"assigneeId"`
+	Reason         string `json:"reason"`
+}
+
+type DispatchConversationRequest struct {
+	ConversationID int64 `json:"conversationId"`
+}
+
+type TransferConversationRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	ToUserID       int64  `json:"toUserId"`
+	Reason         string `json:"reason"`
+}
+
+type CloseConversationRequest struct {
+	ConversationID int64  `json:"conversationId"`
+	CloseReason    string `json:"closeReason"`
+}
+
+type ReadConversationRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	MessageID      int64 `json:"messageId"`
+}
+
+type AddConversationTagRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	TagID          int64 `json:"tagId"`
+}
+
+type RemoveConversationTagRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	TagID          int64 `json:"tagId"`
+}
+
+// LinkConversationCustomerRequest 将客服会话关联到 CRM 客户（并同步访客身份映射）。
+type LinkConversationCustomerRequest struct {
+	ConversationID int64 `json:"conversationId"`
+	CustomerID     int64 `json:"customerId"`
+}