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转人工流程问题修复

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mlogclub
2026-07-29 17:02:40 +08:00
parent c66ab1050e
commit fa123a9c41
5 changed files with 195 additions and 12 deletions
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internal/ai/application/runtime/agent_turn.go
+1 -1
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@@ -70,7 +70,7 @@ func (e *AgentLoopEngine) prepareTurn(ctx context.Context, req RunInput, snapsho
catalog = append(catalog, fmt.Sprintf("- %s | MCP | %s | %s", tool.ToolCode, tool.Title, tool.Description))
}
systemPrompt += "\n\nAvailable capabilities:\n" + strings.Join(catalog, "\n")
systemPrompt += "\n\nUse tool_search with an exact capability code only when needed. You decide whether to answer directly, activate a Skill, execute a Workflow, retrieve knowledge, or call MCP. A Skill activation returns instructions for this same run. Never invent a capability code."
systemPrompt += "\n\nUse tool_search with an exact capability code only when needed. You decide whether to answer directly, activate a Skill, execute a Workflow, retrieve knowledge, or call MCP. A Skill activation returns instructions for this same run. Never invent a capability code. For any requested internal action such as human handoff, call conversation_decision; its action is a structured proposal only, and the runtime performs the action. When the customer explicitly asks for human support, set action=handoff, handoffInitiator=customer, and handoffConfirmed=true; do not ask again. Use ask_handoff_confirmation only when you, not the customer, recommend an unconfirmed handoff, with handoffInitiator=agent and handoffConfirmed=false. Never claim a handoff, assignment, or queue entry succeeded in reply text."
return agentLoopTurn{
RetrieverCount: retrieverCount,
RetrieveErr: retrieveErr,