refactor(ticket): contract backend ticket core

2026-05-02 18:49:10 +08:00
parent b687804363
commit fce0b5709d
43 changed files with 1103 additions and 5615 deletions
@@ -0,0 +1,89 @@
+package builders
+
+import (
+	"testing"
+	"time"
+
+	"cs-agent/internal/models"
+	"cs-agent/internal/pkg/enums"
+)
+
+func TestBuildLightweightTicket(t *testing.T) {
+	now := time.Date(2026, 5, 2, 12, 30, 0, 0, time.Local)
+	ticket := &models.Ticket{
+		ID:                12,
+		TicketNo:          "TK202605020001",
+		Title:             "登录失败",
+		Description:       "客户反馈无法登录",
+		Source:            enums.TicketSourceManual,
+		Channel:           "web",
+		CustomerID:        3,
+		ConversationID:    4,
+		Status:            enums.TicketStatusPending,
+		CurrentAssigneeID: 5,
+		AuditFields: models.AuditFields{
+			CreateUserID:   1,
+			CreateUserName: "admin",
+			CreatedAt:      now,
+			UpdatedAt:      now,
+		},
+	}
+	ctx := &TicketBuildContext{
+		TagsByTicketID: map[int64][]models.Tag{
+			12: {{ID: 8, Name: "登录", Status: enums.StatusOk}},
+		},
+		Users: map[int64]*models.User{
+			5: {ID: 5, Username: "agent", Nickname: "客服"},
+		},
+		Customers: map[int64]*models.Customer{
+			3: {ID: 3, Name: "客户"},
+		},
+	}
+
+	out := BuildTicketWithContext(ticket, ctx)
+	if out == nil {
+		t.Fatalf("expected ticket response")
+	}
+	if out.ID != ticket.ID || out.TicketNo != ticket.TicketNo || out.Status != ticket.Status {
+		t.Fatalf("unexpected ticket response: %+v", out)
+	}
+	if out.CurrentAssigneeName != "客服" {
+		t.Fatalf("expected assignee name, got %q", out.CurrentAssigneeName)
+	}
+	if len(out.Tags) != 1 || out.Tags[0].ID != 8 {
+		t.Fatalf("expected tag response, got %+v", out.Tags)
+	}
+	if out.Customer == nil || out.Customer.ID != 3 {
+		t.Fatalf("expected customer response, got %+v", out.Customer)
+	}
+}
+
+func TestBuildTicketProgress(t *testing.T) {
+	now := time.Date(2026, 5, 2, 12, 30, 0, 0, time.Local)
+	progress := &models.TicketProgress{
+		ID:        1,
+		TicketID:  2,
+		Content:   "已联系客户",
+		AuthorID:  3,
+		CreatedAt: now,
+	}
+	ctx := &TicketDetailBuildContext{
+		Users: map[int64]*models.User{
+			3: {ID: 3, Username: "agent", Nickname: "客服"},
+		},
+	}
+
+	out := BuildTicketProgressWithContext(progress, ctx)
+	if out == nil {
+		t.Fatalf("expected progress response")
+	}
+	if out.ID != progress.ID || out.TicketID != progress.TicketID || out.Content != progress.Content {
+		t.Fatalf("unexpected progress response: %+v", out)
+	}
+	if out.AuthorName != "客服" {
+		t.Fatalf("expected author name, got %q", out.AuthorName)
+	}
+	if out.CreatedAt == "" {
+		t.Fatalf("expected createdAt to be formatted")
+	}
+}