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refactor(ticket): contract backend ticket core

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mlogclub
2026-05-02 18:49:10 +08:00
parent b687804363
commit fce0b5709d
43 changed files with 1103 additions and 5615 deletions
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internal/pkg/dto/request/ticket_request.go
+22 -111
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@@ -1,143 +1,54 @@
package request
type CreateTicketRequest struct {
Title string `json:"title"`
Description string `json:"description"`
Source string `json:"source"`
Channel string `json:"channel"`
CustomerID int64 `json:"customerId"`
ConversationID int64 `json:"conversationId"`
TagIDs []int64 `json:"tagIds"`
Type string `json:"type"`
Priority int64 `json:"priority"`
Severity int `json:"severity"`
CurrentTeamID int64 `json:"currentTeamId"`
CurrentAssigneeID int64 `json:"currentAssigneeId"`
DueAt string `json:"dueAt"`
CustomFields map[string]any `json:"customFields"`
Title string `json:"title"`
Description string `json:"description"`
Source string `json:"source"`
Channel string `json:"channel"`
CustomerID int64 `json:"customerId"`
ConversationID int64 `json:"conversationId"`
TagIDs []int64 `json:"tagIds"`
CurrentAssigneeID int64 `json:"currentAssigneeId"`
}
type CreateTicketFromConversationRequest struct {
ConversationID int64 `json:"conversationId"`
Title string `json:"title"`
Description string `json:"description"`
TagIDs []int64 `json:"tagIds"`
Priority int64 `json:"priority"`
Severity int `json:"severity"`
CurrentTeamID int64 `json:"currentTeamId"`
CurrentAssigneeID int64 `json:"currentAssigneeId"`
SyncToConversation bool `json:"syncToConversation"`
CustomFields map[string]any `json:"customFields"`
ConversationID int64 `json:"conversationId"`
Title string `json:"title"`
Description string `json:"description"`
TagIDs []int64 `json:"tagIds"`
CurrentAssigneeID int64 `json:"currentAssigneeId"`
}
type UpdateTicketRequest struct {
TicketID int64 `json:"ticketId"`
Title string `json:"title"`
Description string `json:"description"`
TagIDs []int64 `json:"tagIds"`
Type string `json:"type"`
Priority int64 `json:"priority"`
Severity int `json:"severity"`
CurrentTeamID int64 `json:"currentTeamId"`
CurrentAssigneeID int64 `json:"currentAssigneeId"`
DueAt string `json:"dueAt"`
CustomFields map[string]any `json:"customFields"`
TicketID int64 `json:"ticketId"`
Title string `json:"title"`
Description string `json:"description"`
TagIDs []int64 `json:"tagIds"`
CurrentAssigneeID int64 `json:"currentAssigneeId"`
}
type AssignTicketRequest struct {
TicketID int64 `json:"ticketId"`
ToUserID int64 `json:"toUserId"`
ToTeamID int64 `json:"toTeamId"`
Reason string `json:"reason"`
}
type ChangeTicketStatusRequest struct {
TicketID int64 `json:"ticketId"`
Status string `json:"status"`
PendingReason string `json:"pendingReason"`
CloseReason string `json:"closeReason"`
ResolutionCode string `json:"resolutionCode"`
ResolutionSummary string `json:"resolutionSummary"`
Reason string `json:"reason"`
}
type ReplyTicketRequest struct {
TicketID int64 `json:"ticketId"`
ContentType string `json:"contentType"`
Content string `json:"content"`
Payload string `json:"payload"`
}
type InternalNoteRequest struct {
TicketID int64 `json:"ticketId"`
ContentType string `json:"contentType"`
Content string `json:"content"`
Payload string `json:"payload"`
}
type CloseTicketRequest struct {
TicketID int64 `json:"ticketId"`
CloseReason string `json:"closeReason"`
}
type ReopenTicketRequest struct {
TicketID int64 `json:"ticketId"`
Reason string `json:"reason"`
Status string `json:"status"`
}
type WatchTicketRequest struct {
TicketID int64 `json:"ticketId"`
type CreateTicketProgressRequest struct {
TicketID int64 `json:"ticketId"`
Content string `json:"content"`
}
type BatchAssignTicketRequest struct {
TicketIDs []int64 `json:"ticketIds"`
ToUserID int64 `json:"toUserId"`
ToTeamID int64 `json:"toTeamId"`
Reason string `json:"reason"`
}
type BatchChangeTicketStatusRequest struct {
TicketIDs []int64 `json:"ticketIds"`
Status string `json:"status"`
PendingReason string `json:"pendingReason"`
CloseReason string `json:"closeReason"`
ResolutionCode string `json:"resolutionCode"`
ResolutionSummary string `json:"resolutionSummary"`
Reason string `json:"reason"`
}
type BatchWatchTicketRequest struct {
TicketIDs []int64 `json:"ticketIds"`
Watched bool `json:"watched"`
}
type AddTicketRelationRequest struct {
TicketID int64 `json:"ticketId"`
RelatedTicketID int64 `json:"relatedTicketId"`
RelatedTicketNo string `json:"relatedTicketNo"`
RelationType string `json:"relationType"`
}
type DeleteTicketRelationRequest struct {
TicketID int64 `json:"ticketId"`
RelationID int64 `json:"relationId"`
}
type AddTicketCollaboratorRequest struct {
TicketID int64 `json:"ticketId"`
UserID int64 `json:"userId"`
}
type DeleteTicketCollaboratorRequest struct {
TicketID int64 `json:"ticketId"`
CollaboratorID int64 `json:"collaboratorId"`
}
type LinkTicketCustomerRequest struct {
TicketID int64 `json:"ticketId"`
CustomerID int64 `json:"customerId"`
}
type SaveTicketViewRequest struct {
ID int64 `json:"id"`
Name string `json:"name"`