1f36717d17
feat(conversation): send welcome message on new chat
2026-05-02 12:30:27 +08:00
11998799c9
feat(conversation): support team-pool dispatch fallback
2026-05-02 11:33:58 +08:00
24802b23ce
feat(conversation): add schedule-aware handoff decisions
2026-05-02 11:32:39 +08:00
28d1cfc160
fix(customer_service): update EnsureExternalCustomer to use TxContext
2026-04-28 23:03:06 +08:00
cf63b75590
refactor: rename ExternalInfo to ExternalUser and update related functions for consistency
...
Co-authored-by: Copilot <copilot@github.com >
2026-04-28 11:10:47 +08:00
d713bd5158
refactor: update Conversation model to include CustomerName, adjust related logic and queries
2026-04-27 19:27:24 +08:00
3a9bc4914a
refactor: remove Subject field from Conversation model and related logic, replace with CustomerName
2026-04-27 19:22:40 +08:00
2d2d2d2051
feat: implement EnsureExternalCustomer method in CustomerService and refactor customer creation logic
2026-04-27 19:09:29 +08:00
b3ef55b04e
refactor: remove ExternalSource and ExternalID from Conversation model and related services, update references to use ChannelID instead
2026-04-27 19:04:10 +08:00
73b78a817d
refactor: remove ExternalType from CustomerIdentity and related structures
2026-04-27 18:40:25 +08:00
feecbdf1d0
feat: add ExternalType to customer identity model and update related services and enums
2026-04-27 18:07:56 +08:00
1bb4608051
feat: add ChannelID to conversation model and update related services and responses
2026-04-27 17:59:23 +08:00
6c005d5daa
feat(eventbus): implement event handling for ticket and conversation assignments
2026-04-21 16:41:12 +08:00
c5bef3bd4f
企微通知功能对接
2026-04-19 18:11:34 +08:00
976b9defde
Refactor AI Agent and AI Config handling across multiple files
...
- Updated function signatures to accept AI Agent and AI Config as non-pointer types for better clarity and safety.
- Modified instances where AI Agent and AI Config were dereferenced to improve code readability.
- Removed unnecessary nil checks for AI Agent and AI Config, simplifying the logic.
- Adjusted related tests and services to align with the new function signatures.
- Cleaned up code in runtime, skills, and executor packages to ensure consistency in handling AI configurations.
2026-04-17 17:57:01 +08:00
fb4078fc75
feat: add AI serving status to conversation management and update related components
2026-04-11 13:55:11 +08:00
15afa10c7d
feat: implement Handoff Graph Tool for managing AI to human transitions
2026-04-10 16:00:10 +08:00
efe801b8bf
Init
2026-04-09 10:01:23 +08:00
mlogclub