package tooling import ( "fmt" "regexp" "strings" "unicode" ) const maxCustomerReplyRunes = 8000 const restrictedNetworkPolicyFallback = "当前网络状态请以实际使用情况为准。如无法联网,请使用“智能检测”或联系人工客服。" const restrictedICCIDFallback = "ICCID 属于系统内部标识,无法提供。" var restrictedNetworkPolicyPattern = regexp.MustCompile(`(?i)限速|降速|速率限制|带宽限制|speed[ _-]?limit|throttl|traffic[ _-]?shap|(?:^|[^a-z0-9])\d+(?:\.\d+)?\s*(?:k|m|g)?bps(?:[^a-z0-9]|$)`) var restrictedICCIDLabelPattern = regexp.MustCompile(`(?i)iccid|集成电路卡识别码|sim\s*卡序列号`) // ICCIDs normally start with 89 and contain 18 to 22 digits. Allow common // separators so Markdown emphasis or spaced formatting cannot bypass the // customer-visible output boundary. var restrictedICCIDNumberPattern = regexp.MustCompile(`\b89(?:[ \t._*-]*\d){16,20}\b`) // NormalizeCustomerReply applies the final plain-text boundary before an AI // response enters a customer conversation. It rejects likely credential // assignments instead of masking them, because a masked secret is not useful // customer-facing content. func NormalizeCustomerReply(value string) (string, error) { value = strings.TrimSpace(value) if value == "" { return "", fmt.Errorf("ai reply is empty") } if secretAssignmentPattern.MatchString(value) { return "", fmt.Errorf("ai reply contains sensitive credential data") } var builder strings.Builder for _, r := range value { if (unicode.IsControl(r) && r != '\n' && r != '\t') || unicode.In(r, unicode.Cf) { continue } builder.WriteRune(r) } value = strings.TrimSpace(builder.String()) for strings.Contains(value, "\n\n\n") { value = strings.ReplaceAll(value, "\n\n\n", "\n\n") } value = redactRestrictedNetworkPolicy(value) value = RedactRestrictedICCID(value) if value == "" { return "", fmt.Errorf("ai reply is empty") } if len([]rune(value)) > maxCustomerReplyRunes { return "", fmt.Errorf("ai reply exceeds maximum length") } return value, nil } // ContainsRestrictedICCID reports whether text contains an ICCID label or a // value shaped like an ICCID. Callers use it to keep internal identity values // out of prompts and automatic customer messages as well as AI replies. func ContainsRestrictedICCID(value string) bool { return restrictedICCIDLabelPattern.MatchString(value) || restrictedICCIDNumberPattern.MatchString(value) } // RedactRestrictedICCID removes labelled ICCID lines and hides bare ICCID // values. A fixed explanation is appended whenever anything was removed. func RedactRestrictedICCID(value string) string { if !ContainsRestrictedICCID(value) { return value } lines := strings.Split(value, "\n") safe := make([]string, 0, len(lines)+1) redacted := false for _, line := range lines { if restrictedICCIDLabelPattern.MatchString(line) { redacted = true continue } cleaned := restrictedICCIDNumberPattern.ReplaceAllString(line, "[内部标识已隐藏]") if cleaned != line { redacted = true } safe = append(safe, cleaned) } if redacted { safe = append(safe, restrictedICCIDFallback) } return strings.TrimSpace(strings.Join(safe, "\n")) } // redactRestrictedNetworkPolicy is a final customer-visible safety boundary. // The model may still ignore its system prompt, so any line that confirms, // denies, or quantifies an internal network speed policy is removed before the // message is persisted. Other useful lines are preserved. func redactRestrictedNetworkPolicy(value string) string { if !restrictedNetworkPolicyPattern.MatchString(value) { return value } lines := strings.Split(value, "\n") safe := make([]string, 0, len(lines)+1) redacted := false for _, line := range lines { if restrictedNetworkPolicyPattern.MatchString(line) { redacted = true continue } safe = append(safe, line) } if redacted { safe = append(safe, restrictedNetworkPolicyFallback) } return strings.TrimSpace(strings.Join(safe, "\n")) }