package response

type DashboardOverviewResponse struct {
	Range             string                        `json:"range"`
	GeneratedAt       string                        `json:"generated_at"`
	Summary           DashboardSummaryResponse      `json:"summary"`
	ConversationStats DashboardSectionStatsResponse `json:"conversation_stats"`
	AgentStats        DashboardAgentStatsResponse   `json:"agent_stats"`
	AIStats           DashboardAIStatsResponse      `json:"ai_stats"`
	Alerts            []DashboardAlertResponse      `json:"alerts"`
	QuickLinks        []DashboardQuickLinkResponse  `json:"quick_links"`
}

type DashboardSummaryResponse struct {
	TodayNewConversations        int64   `json:"today_new_conversations"`
	ProcessingConversations      int64   `json:"processing_conversations"`
	PendingDispatchConversations int64   `json:"pending_dispatch_conversations"`
	OnlineAgents                 int64   `json:"online_agents"`
	AIServiceRate                float64 `json:"ai_service_rate"`
}

type DashboardSectionStatsResponse struct {
	StatusDistribution []DashboardStatusDistributionItem `json:"status_distribution"`
	Trend              []DashboardTrendItem              `json:"trend"`
}

type DashboardStatusDistributionItem struct {
	Status int    `json:"status"`
	Label  string `json:"label"`
	Count  int64  `json:"count"`
}

type DashboardTrendItem struct {
	Date        string `json:"date"`
	NewCount    int64  `json:"new_count"`
	ClosedCount int64  `json:"closed_count"`
}

type DashboardAgentStatsResponse struct {
	OnlineAgents  int64                       `json:"online_agents"`
	BusyAgents    int64                       `json:"busy_agents"`
	OfflineAgents int64                       `json:"offline_agents"`
	TeamLoads     []DashboardTeamLoadResponse `json:"team_loads"`
}

type DashboardTeamLoadResponse struct {
	TeamID                  int64   `json:"team_id"`
	TeamName                string  `json:"team_name"`
	TotalAgents             int64   `json:"total_agents"`
	OnlineAgents            int64   `json:"online_agents"`
	BusyAgents              int64   `json:"busy_agents"`
	OfflineAgents           int64   `json:"offline_agents"`
	WaitingConversations    int64   `json:"waiting_conversations"`
	ProcessingConversations int64   `json:"processing_conversations"`
	MaxConcurrentCapacity   int64   `json:"max_concurrent_capacity"`
	LoadRate                float64 `json:"load_rate"`
	HasScheduleNow          bool    `json:"has_schedule_now"`
}

type DashboardAIStatsResponse struct {
	EnabledAIAgents                 int64   `json:"enabled_ai_agents"`
	EnabledChannels                 int64   `json:"enabled_channels"`
	TodayKnowledgeRetrieves         int64   `json:"today_knowledge_retrieves"`
	TodayKnowledgeRetrieveFailCount int64   `json:"today_knowledge_retrieve_fail_count"`
	TodayKnowledgeRetrieveFailRate  float64 `json:"today_knowledge_retrieve_fail_rate"`
	TodayAgentRunFailCount          int64   `json:"today_agent_run_fail_count"`
	TodayAIHandoffCount             int64   `json:"today_ai_handoff_count"`
}

type DashboardAlertResponse struct {
	ID          string `json:"id"`
	Level       string `json:"level"`
	Title       string `json:"title"`
	Description string `json:"description"`
	Count       int64  `json:"count"`
	Link        string `json:"link"`
}

type DashboardQuickLinkResponse struct {
	Title       string `json:"title"`
	Description string `json:"description"`
	Link        string `json:"link"`
}