package constants // Permission 仅描述客服业务操作，由宿主系统执行权限验证 type Permission struct { Name string Code string Type string GroupName string Method string APIPath string SortNo int } // 权限常量定义 var ( // 客服会话相关权限 PermissionConversationView = Permission{Name: "查看会话", Code: "conversation.view", Type: "api", GroupName: "conversation", Method: "ANY", APIPath: "/api/dashboard/conversation/list", SortNo: 410} PermissionConversationAssign = Permission{Name: "分配会话", Code: "conversation.assign", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/assign", SortNo: 430} PermissionConversationTransfer = Permission{Name: "转接会话", Code: "conversation.transfer", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/transfer", SortNo: 440} PermissionConversationClose = Permission{Name: "关闭会话", Code: "conversation.close", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/close", SortNo: 450} PermissionConversationSend = Permission{Name: "发送会话消息", Code: "conversation.send", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/send_message", SortNo: 460} PermissionConversationTag = Permission{Name: "管理会话标签", Code: "conversation.tag", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/add_tag", SortNo: 470} PermissionConversationLinkCustomer = Permission{Name: "关联会话客户", Code: "conversation.linkCustomer", Type: "api", GroupName: "conversation", Method: "POST", APIPath: "/api/dashboard/conversation/link_customer", SortNo: 495} // 工单相关权限 PermissionTicketView = Permission{Name: "查看工单", Code: "ticket.view", Type: "api", GroupName: "ticket", Method: "ANY", APIPath: "/api/dashboard/ticket/list", SortNo: 500} PermissionTicketCreate = Permission{Name: "创建工单", Code: "ticket.create", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/create", SortNo: 510} PermissionTicketUpdate = Permission{Name: "更新工单", Code: "ticket.update", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/update", SortNo: 520} PermissionTicketAssign = Permission{Name: "指派工单", Code: "ticket.assign", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/assign", SortNo: 530} PermissionTicketChangeStatus = Permission{Name: "变更工单状态", Code: "ticket.changeStatus", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/change_status", SortNo: 540} PermissionTicketProgress = Permission{Name: "更新工单进展", Code: "ticket.progress", Type: "api", GroupName: "ticket", Method: "POST", APIPath: "/api/dashboard/ticket/progress/create", SortNo: 550} // 通知相关权限 PermissionNotificationView = Permission{Name: "查看通知", Code: "notification.view", Type: "api", GroupName: "notification", Method: "ANY", APIPath: "/api/dashboard/notification/list", SortNo: 680} PermissionNotificationUpdate = Permission{Name: "更新通知", Code: "notification.update", Type: "api", GroupName: "notification", Method: "POST", APIPath: "/api/dashboard/notification/mark_read", SortNo: 690} // 快捷回复相关权限 PermissionQuickReplyView = Permission{Name: "查看快捷回复", Code: "quickReply.view", Type: "api", GroupName: "quickReply", Method: "ANY", APIPath: "/api/dashboard/quick-reply/list", SortNo: 610} PermissionQuickReplyCreate = Permission{Name: "创建快捷回复", Code: "quickReply.create", Type: "api", GroupName: "quickReply", Method: "POST", APIPath: "/api/dashboard/quick-reply/create", SortNo: 620} PermissionQuickReplyUpdate = Permission{Name: "更新快捷回复", Code: "quickReply.update", Type: "api", GroupName: "quickReply", Method: "POST", APIPath: "/api/dashboard/quick-reply/update", SortNo: 630} PermissionQuickReplyDelete = Permission{Name: "删除快捷回复", Code: "quickReply.delete", Type: "api", GroupName: "quickReply", Method: "POST", APIPath: "/api/dashboard/quick-reply/delete", SortNo: 640} // 标签相关权限 PermissionTagView = Permission{Name: "查看标签", Code: "tag.view", Type: "api", GroupName: "tag", Method: "ANY", APIPath: "/api/dashboard/tag/list", SortNo: 550} PermissionTagCreate = Permission{Name: "创建标签", Code: "tag.create", Type: "api", GroupName: "tag", Method: "POST", APIPath: "/api/dashboard/tag/create", SortNo: 560} PermissionTagUpdate = Permission{Name: "更新标签", Code: "tag.update", Type: "api", GroupName: "tag", Method: "POST", APIPath: "/api/dashboard/tag/update", SortNo: 570} PermissionTagDelete = Permission{Name: "删除标签", Code: "tag.delete", Type: "api", GroupName: "tag", Method: "POST", APIPath: "/api/dashboard/tag/delete", SortNo: 580} // 公司相关权限 PermissionCompanyView = Permission{Name: "查看公司", Code: "company.view", Type: "api", GroupName: "company", Method: "ANY", APIPath: "/api/dashboard/company/list", SortNo: 590} PermissionCompanyCreate = Permission{Name: "创建公司", Code: "company.create", Type: "api", GroupName: "company", Method: "POST", APIPath: "/api/dashboard/company/create", SortNo: 600} PermissionCompanyUpdate = Permission{Name: "更新公司", Code: "company.update", Type: "api", GroupName: "company", Method: "POST", APIPath: "/api/dashboard/company/update", SortNo: 610} PermissionCompanyDelete = Permission{Name: "删除公司", Code: "company.delete", Type: "api", GroupName: "company", Method: "POST", APIPath: "/api/dashboard/company/delete", SortNo: 620} // 接入渠道相关权限 PermissionChannelView = Permission{Name: "查看接入渠道", Code: "channel.view", Type: "api", GroupName: "channel", Method: "ANY", APIPath: "/api/dashboard/channel/list", SortNo: 625} PermissionChannelCreate = Permission{Name: "创建接入渠道", Code: "channel.create", Type: "api", GroupName: "channel", Method: "POST", APIPath: "/api/dashboard/channel/create", SortNo: 626} PermissionChannelUpdate = Permission{Name: "更新接入渠道", Code: "channel.update", Type: "api", GroupName: "channel", Method: "POST", APIPath: "/api/dashboard/channel/update", SortNo: 627} PermissionChannelDelete = Permission{Name: "删除接入渠道", Code: "channel.delete", Type: "api", GroupName: "channel", Method: "POST", APIPath: "/api/dashboard/channel/delete", SortNo: 628} // 企微 Outbox 相关权限 PermissionWxWorkOutboxView = Permission{Name: "查看企微 Outbox", Code: "wxworkOutbox.view", Type: "api", GroupName: "wxworkOutbox", Method: "ANY", APIPath: "/api/dashboard/channel/wxwork/outbox/failed/list", SortNo: 629} PermissionWxWorkOutboxUpdate = Permission{Name: "处置企微 Outbox", Code: "wxworkOutbox.update", Type: "api", GroupName: "wxworkOutbox", Method: "POST", APIPath: "/api/dashboard/channel/wxwork/outbox/retry", SortNo: 630} // 客户相关权限 PermissionCustomerView = Permission{Name: "查看客户", Code: "customer.view", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/list", SortNo: 630} PermissionCustomerCreate = Permission{Name: "创建客户", Code: "customer.create", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/create", SortNo: 640} PermissionCustomerUpdate = Permission{Name: "更新客户", Code: "customer.update", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/update", SortNo: 650} PermissionCustomerDelete = Permission{Name: "删除客户", Code: "customer.delete", Type: "api", GroupName: "customer", Method: "POST", APIPath: "/api/dashboard/customer/delete", SortNo: 660} // 客服相关权限 PermissionAgentView = Permission{Name: "查看客服", Code: "agent.view", Type: "api", GroupName: "agent", Method: "ANY", APIPath: "/api/dashboard/agent/list", SortNo: 610} PermissionAgentCreate = Permission{Name: "创建客服", Code: "agent.create", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/create", SortNo: 620} PermissionAgentUpdate = Permission{Name: "更新客服", Code: "agent.update", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/update", SortNo: 630} PermissionAgentDelete = Permission{Name: "删除客服", Code: "agent.delete", Type: "api", GroupName: "agent", Method: "POST", APIPath: "/api/dashboard/agent/delete", SortNo: 640} // 客服组相关权限 PermissionAgentTeamView = Permission{Name: "查看客服组", Code: "agentTeam.view", Type: "api", GroupName: "agentTeam", Method: "ANY", APIPath: "/api/dashboard/agent-team/list", SortNo: 710} PermissionAgentTeamCreate = Permission{Name: "创建客服组", Code: "agentTeam.create", Type: "api", GroupName: "agentTeam", Method: "POST", APIPath: "/api/dashboard/agent-team/create", SortNo: 720} PermissionAgentTeamUpdate = Permission{Name: "更新客服组", Code: "agentTeam.update", Type: "api", GroupName: "agentTeam", Method: "POST", APIPath: "/api/dashboard/agent-team/update", SortNo: 730} PermissionAgentTeamDelete = Permission{Name: "删除客服组", Code: "agentTeam.delete", Type: "api", GroupName: "agentTeam", Method: "POST", APIPath: "/api/dashboard/agent-team/delete", SortNo: 740} // 客服组排班相关权限 PermissionAgentTeamScheduleView = Permission{Name: "查看客服组排班", Code: "agentTeamSchedule.view", Type: "api", GroupName: "agentTeamSchedule", Method: "ANY", APIPath: "/api/dashboard/agent-team-schedule/list", SortNo: 810} PermissionAgentTeamScheduleCreate = Permission{Name: "创建客服组排班", Code: "agentTeamSchedule.create", Type: "api", GroupName: "agentTeamSchedule", Method: "POST", APIPath: "/api/dashboard/agent-team-schedule/create", SortNo: 820} PermissionAgentTeamScheduleUpdate = Permission{Name: "更新客服组排班", Code: "agentTeamSchedule.update", Type: "api", GroupName: "agentTeamSchedule", Method: "POST", APIPath: "/api/dashboard/agent-team-schedule/update", SortNo: 830} PermissionAgentTeamScheduleDelete = Permission{Name: "删除客服组排班", Code: "agentTeamSchedule.delete", Type: "api", GroupName: "agentTeamSchedule", Method: "POST", APIPath: "/api/dashboard/agent-team-schedule/delete", SortNo: 840} PermissionAgentTeamScheduleBatchGenerate = Permission{Name: "批量生成客服组排班", Code: "agentTeamSchedule.batchGenerate", Type: "api", GroupName: "agentTeamSchedule", Method: "POST", APIPath: "/api/dashboard/agent-team-schedule/batch_generate", SortNo: 850} // 文件资源相关权限 PermissionAssetView = Permission{Name: "查看文件资源", Code: "asset.view", Type: "api", GroupName: "asset", Method: "ANY", APIPath: "/api/dashboard/asset/list", SortNo: 1210} PermissionAssetCreate = Permission{Name: "上传文件资源", Code: "asset.create", Type: "api", GroupName: "asset", Method: "POST", APIPath: "/api/dashboard/asset/create", SortNo: 1220} PermissionAssetDelete = Permission{Name: "删除文件资源", Code: "asset.delete", Type: "api", GroupName: "asset", Method: "POST", APIPath: "/api/dashboard/asset/delete", SortNo: 1230} // AI Agent 相关权限 PermissionAIAgentView = Permission{Name: "查看 AI Agent", Code: "aiAgent.view", Type: "api", GroupName: "aiAgent", Method: "ANY", APIPath: "/api/dashboard/ai-agent/list", SortNo: 1310} PermissionAIAgentCreate = Permission{Name: "创建 AI Agent", Code: "aiAgent.create", Type: "api", GroupName: "aiAgent", Method: "POST", APIPath: "/api/dashboard/ai-agent/create", SortNo: 1320} PermissionAIAgentUpdate = Permission{Name: "更新 AI Agent", Code: "aiAgent.update", Type: "api", GroupName: "aiAgent", Method: "POST", APIPath: "/api/dashboard/ai-agent/update", SortNo: 1330} PermissionAIAgentDelete = Permission{Name: "删除 AI Agent", Code: "aiAgent.delete", Type: "api", GroupName: "aiAgent", Method: "POST", APIPath: "/api/dashboard/ai-agent/delete", SortNo: 1340} // AI 配置相关权限 PermissionAIConfigView = Permission{Name: "查看 AI 配置", Code: "aiConfig.view", Type: "api", GroupName: "aiConfig", Method: "ANY", APIPath: "/api/dashboard/ai-config/list", SortNo: 1390} PermissionAIConfigCreate = Permission{Name: "创建 AI 配置", Code: "aiConfig.create", Type: "api", GroupName: "aiConfig", Method: "POST", APIPath: "/api/dashboard/ai-config/create", SortNo: 1400} PermissionAIConfigUpdate = Permission{Name: "更新 AI 配置", Code: "aiConfig.update", Type: "api", GroupName: "aiConfig", Method: "POST", APIPath: "/api/dashboard/ai-config/update", SortNo: 1410} PermissionAIConfigDelete = Permission{Name: "删除 AI 配置", Code: "aiConfig.delete", Type: "api", GroupName: "aiConfig", Method: "POST", APIPath: "/api/dashboard/ai-config/delete", SortNo: 1420} // 知识库相关权限 PermissionKnowledgeBaseView = Permission{Name: "查看知识库", Code: "knowledgeBase.view", Type: "api", GroupName: "knowledgeBase", Method: "ANY", APIPath: "/api/dashboard/knowledge-base/list", SortNo: 1410} PermissionKnowledgeBaseCreate = Permission{Name: "创建知识库", Code: "knowledgeBase.create", Type: "api", GroupName: "knowledgeBase", Method: "POST", APIPath: "/api/dashboard/knowledge-base/create", SortNo: 1420} PermissionKnowledgeBaseUpdate = Permission{Name: "更新知识库", Code: "knowledgeBase.update", Type: "api", GroupName: "knowledgeBase", Method: "POST", APIPath: "/api/dashboard/knowledge-base/update", SortNo: 1430} PermissionKnowledgeBaseDelete = Permission{Name: "删除知识库", Code: "knowledgeBase.delete", Type: "api", GroupName: "knowledgeBase", Method: "POST", APIPath: "/api/dashboard/knowledge-base/delete", SortNo: 1440} // 知识文档相关权限 PermissionKnowledgeDocumentView = Permission{Name: "查看知识文档", Code: "knowledgeDocument.view", Type: "api", GroupName: "knowledgeDocument", Method: "ANY", APIPath: "/api/dashboard/knowledge-document/list", SortNo: 1510} PermissionKnowledgeDocumentCreate = Permission{Name: "创建知识文档", Code: "knowledgeDocument.create", Type: "api", GroupName: "knowledgeDocument", Method: "POST", APIPath: "/api/dashboard/knowledge-document/create", SortNo: 1520} PermissionKnowledgeDocumentUpdate = Permission{Name: "更新知识文档", Code: "knowledgeDocument.update", Type: "api", GroupName: "knowledgeDocument", Method: "POST", APIPath: "/api/dashboard/knowledge-document/update", SortNo: 1530} PermissionKnowledgeDocumentDelete = Permission{Name: "删除知识文档", Code: "knowledgeDocument.delete", Type: "api", GroupName: "knowledgeDocument", Method: "POST", APIPath: "/api/dashboard/knowledge-document/delete", SortNo: 1540} PermissionKnowledgeFAQView = Permission{Name: "查看知识FAQ", Code: "knowledgeFAQ.view", Type: "api", GroupName: "knowledgeFAQ", Method: "ANY", APIPath: "/api/dashboard/knowledge-faq/list", SortNo: 1550} PermissionKnowledgeFAQCreate = Permission{Name: "创建知识FAQ", Code: "knowledgeFAQ.create", Type: "api", GroupName: "knowledgeFAQ", Method: "POST", APIPath: "/api/dashboard/knowledge-faq/create", SortNo: 1560} PermissionKnowledgeFAQUpdate = Permission{Name: "更新知识FAQ", Code: "knowledgeFAQ.update", Type: "api", GroupName: "knowledgeFAQ", Method: "POST", APIPath: "/api/dashboard/knowledge-faq/update", SortNo: 1570} PermissionKnowledgeFAQDelete = Permission{Name: "删除知识FAQ", Code: "knowledgeFAQ.delete", Type: "api", GroupName: "knowledgeFAQ", Method: "POST", APIPath: "/api/dashboard/knowledge-faq/delete", SortNo: 1580} // Skill 定义相关权限 PermissionSkillDefinitionView = Permission{Name: "查看技能定义", Code: "skillDefinition.view", Type: "api", GroupName: "skillDefinition", Method: "ANY", APIPath: "/api/dashboard/skill-definition/list", SortNo: 1610} PermissionSkillDefinitionCreate = Permission{Name: "创建技能定义", Code: "skillDefinition.create", Type: "api", GroupName: "skillDefinition", Method: "POST", APIPath: "/api/dashboard/skill-definition/create", SortNo: 1620} PermissionSkillDefinitionUpdate = Permission{Name: "更新技能定义", Code: "skillDefinition.update", Type: "api", GroupName: "skillDefinition", Method: "POST", APIPath: "/api/dashboard/skill-definition/update", SortNo: 1630} PermissionSkillDefinitionDelete = Permission{Name: "删除技能定义", Code: "skillDefinition.delete", Type: "api", GroupName: "skillDefinition", Method: "POST", APIPath: "/api/dashboard/skill-definition/delete", SortNo: 1640} // MCP 调试相关权限 PermissionMCPView = Permission{Name: "查看MCP调试信息", Code: "mcp.view", Type: "api", GroupName: "mcp", Method: "POST", APIPath: "/api/dashboard/mcp/list_tools", SortNo: 1710} PermissionMCPCall = Permission{Name: "调用MCP工具", Code: "mcp.call", Type: "api", GroupName: "mcp", Method: "POST", APIPath: "/api/dashboard/mcp/call_tool", SortNo: 1720} )