package request type CreateTicketRequest struct { Title string `json:"title"` Description string `json:"description"` Source string `json:"source"` Channel string `json:"channel"` CustomerID int64 `json:"customerId"` ConversationID int64 `json:"conversationId"` TagIDs []int64 `json:"tagIds"` CurrentAssigneeID int64 `json:"currentAssigneeId"` } type CreateTicketFromConversationRequest struct { ConversationID int64 `json:"conversationId"` Title string `json:"title"` Description string `json:"description"` TagIDs []int64 `json:"tagIds"` CurrentAssigneeID int64 `json:"currentAssigneeId"` } type UpdateTicketRequest struct { TicketID int64 `json:"ticketId"` Title string `json:"title"` Description string `json:"description"` TagIDs []int64 `json:"tagIds"` CurrentAssigneeID int64 `json:"currentAssigneeId"` } type AssignTicketRequest struct { TicketID int64 `json:"ticketId"` ToUserID int64 `json:"toUserId"` Reason string `json:"reason"` } type ChangeTicketStatusRequest struct { TicketID int64 `json:"ticketId"` Status string `json:"status"` } type CreateTicketProgressRequest struct { TicketID int64 `json:"ticketId"` Content string `json:"content"` } type SaveTicketViewRequest struct { ID int64 `json:"id"` Name string `json:"name"` Filters map[string]any `json:"filters"` } type DeleteTicketViewRequest struct { ID int64 `json:"id"` }