Files
ai-agent/internal/handlers/api/conversation_handler.go
t 18c9354095 refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
2026-08-28 22:23:13 +08:00

159 lines
4.8 KiB
Go

package api
import (
"log/slog"
"code.tczkiot.com/wlw/ai-agent/internal/builders"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/dto/request"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/dto/response"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/httpx"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/i18nx"
"code.tczkiot.com/wlw/ai-agent/internal/services"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/httpx/params"
"github.com/gin-gonic/gin"
)
func ConversationGetQuick_actions(ctx *gin.Context) {
if services.ChannelService.GetEnabledChannel(ctx) == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0211"))
return
}
external := httpx.GetExternalUser(ctx)
if external == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0150"))
return
}
conversationID, _ := params.GetInt64(ctx, "conversation_id")
conversation := services.ConversationService.Get(conversationID)
if conversation == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0116"))
return
}
if !services.ConversationService.IsCustomerConversationOwner(conversation, *external) {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0222"))
return
}
actions, err := services.CustomerQuickActionService.ListForConversation(ctx, conversation)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
results := make([]response.CustomerQuickActionResponse, 0, len(actions))
for _, action := range actions {
results = append(results, response.CustomerQuickActionResponse{
Code: action.Code, Title: action.Title, Description: action.Description,
})
}
httpx.WriteJSON(ctx, results)
}
func ConversationPostQuick_action(ctx *gin.Context) {
if services.ChannelService.GetEnabledChannel(ctx) == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0211"))
return
}
external := httpx.GetExternalUser(ctx)
if external == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0150"))
return
}
req := request.ExecuteCustomerQuickActionRequest{}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
customerMessage, replyMessage, err := services.CustomerQuickActionService.ExecuteAndRecord(
ctx, req.ConversationID, req.Code, req.ClientMsgID, *external, httpx.GetRequestID(ctx),
)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, response.CustomerQuickActionExecutionResponse{
CustomerMessage: builders.BuildMessageWithLocale(customerMessage, i18nx.Locale(ctx)),
ReplyMessage: builders.BuildMessageWithLocale(replyMessage, i18nx.Locale(ctx)),
})
}
func ConversationGetBy(ctx *gin.Context) {
id, ok := httpx.GetPathInt64(ctx, "id")
if !ok {
return
}
if services.ChannelService.GetEnabledChannel(ctx) == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0211"))
return
}
external := httpx.GetExternalUser(ctx)
if external == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0150"))
return
}
item := services.ConversationService.Get(id)
if item == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0116"))
return
}
if !services.ConversationService.IsCustomerConversationOwner(item, *external) {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0222"))
return
}
detail := response.ConversationDetailResponse{
ConversationResponse: builders.BuildConversationWithLocale(item, i18nx.Locale(ctx)),
Participants: builders.BuildParticipantResponses(id),
}
httpx.WriteJSON(ctx, detail)
}
func ConversationPostCreate_or_match(ctx *gin.Context) {
channel := services.ChannelService.GetEnabledChannel(ctx)
if channel == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0211"))
return
}
external := httpx.GetExternalUser(ctx)
if external == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0150"))
return
}
item, err := services.ConversationService.Create(*external, channel.ID, channel.AIAgentID)
if err != nil {
slog.ErrorContext(ctx.Request.Context(), "create or match conversation failed",
"channel_id", channel.ID,
"ai_agent_id", channel.AIAgentID,
"error", err,
)
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, builders.BuildConversationWithLocale(item, i18nx.Locale(ctx)))
}
func ConversationPostClose(ctx *gin.Context) {
if services.ChannelService.GetEnabledChannel(ctx) == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0211"))
return
}
external := httpx.GetExternalUser(ctx)
if external == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0150"))
return
}
req := request.CloseConversationRequest{}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
if err := services.ConversationService.CloseCustomerConversation(req.ConversationID, *external); err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, nil)
}