Files
t 18c9354095 refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
2026-08-28 22:23:13 +08:00

242 lines
7.3 KiB
Go

package dashboard
import (
"code.tczkiot.com/wlw/ai-agent/internal/builders"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/constants"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/dto/request"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/dto/response"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/errorsx"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/httpx"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/i18nx"
"code.tczkiot.com/wlw/ai-agent/internal/services"
"fmt"
"net/http"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/httpx/params"
"github.com/gin-gonic/gin"
"github.com/mlogclub/simple/web"
)
func KnowledgeFAQGetImport_template(ctx *gin.Context) {
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQView); err != nil {
httpx.WriteJSON(ctx, err)
return
}
file, err := services.KnowledgeFAQService.BuildKnowledgeFAQImportTemplate()
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
writeKnowledgeFAQExcelFile(ctx, file)
}
func KnowledgeFAQGetExport(ctx *gin.Context) {
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQView); err != nil {
httpx.WriteJSON(ctx, err)
return
}
knowledgeBaseID, ok := params.GetInt64(ctx, "knowledge_base_id")
if !ok || knowledgeBaseID <= 0 {
httpx.WriteJSON(ctx, errorsx.InvalidParamI18n("error.e0283"))
return
}
file, err := services.KnowledgeFAQService.ExportKnowledgeFAQs(knowledgeBaseID)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
writeKnowledgeFAQExcelFile(ctx, file)
}
func KnowledgeFAQPostImport(ctx *gin.Context) {
operator, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQCreate)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
mode := request.KnowledgeFAQImportMode(ctx.PostForm("mode"))
if mode == request.KnowledgeFAQImportModeOverwrite {
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQUpdate); err != nil {
httpx.WriteJSON(ctx, err)
return
}
}
knowledgeBaseID, ok := params.GetInt64(ctx, "knowledge_base_id")
if !ok || knowledgeBaseID <= 0 {
httpx.WriteJSON(ctx, errorsx.InvalidParamI18n("error.e0283"))
return
}
header, err := ctx.FormFile("file")
if err != nil {
httpx.WriteJSON(ctx, errorsx.InvalidParamI18n("error.e0327"))
return
}
file, err := header.Open()
if err != nil {
httpx.WriteJSON(ctx, errorsx.InvalidParamI18n("error.e0176"))
return
}
defer file.Close()
result, err := services.KnowledgeFAQService.ImportKnowledgeFAQs(request.ImportKnowledgeFAQRequest{
KnowledgeBaseID: knowledgeBaseID,
Mode: mode,
Filename: header.Filename,
Reader: file,
Locale: i18nx.Locale(ctx),
}, operator)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, result)
}
func KnowledgeFAQAnyList(ctx *gin.Context) {
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQView); err != nil {
httpx.WriteJSON(ctx, err)
return
}
cnd := params.NewPagedSqlCnd(ctx,
params.QueryFilter{ParamName: "knowledge_base_id"},
params.QueryFilter{ParamName: "question", Op: params.Like},
params.QueryFilter{ParamName: "index_status"},
).Desc("id")
knowledgeBaseID, _ := params.GetInt64(ctx, "knowledge_base_id")
if directoryID, ok := params.GetInt64(ctx, "directory_id"); ok {
cnd.Where("directory_id = ?", directoryID)
}
list, paging := services.KnowledgeFAQService.FindPageByCnd(cnd)
directoryPaths := services.KnowledgeDirectoryService.PathMap(knowledgeBaseID)
results := make([]response.KnowledgeFAQResponse, 0, len(list))
for _, item := range list {
resp := builders.BuildKnowledgeFAQ(&item)
fillKnowledgeFAQDirectory(&resp, directoryPaths)
results = append(results, resp)
}
httpx.WriteJSON(ctx, &web.PageResult{Results: results, Page: paging})
}
func KnowledgeFAQGetBy(ctx *gin.Context) {
id, ok := httpx.GetPathInt64(ctx, "id")
if !ok {
return
}
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQView); err != nil {
httpx.WriteJSON(ctx, err)
return
}
item := services.KnowledgeFAQService.Get(id)
if item == nil {
httpx.WriteJSON(ctx, httpx.JsonErrorMsg(ctx, "error.e0025"))
return
}
resp := builders.BuildKnowledgeFAQ(item)
fillKnowledgeFAQDirectory(&resp, services.KnowledgeDirectoryService.PathMap(item.KnowledgeBaseID))
httpx.WriteJSON(ctx, resp)
}
func KnowledgeFAQPostCreate(ctx *gin.Context) {
operator, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQCreate)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
req := request.CreateKnowledgeFAQRequest{}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
item, err := services.KnowledgeFAQService.CreateKnowledgeFAQ(req, operator)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, builders.BuildKnowledgeFAQ(item))
}
func KnowledgeFAQPostUpdate(ctx *gin.Context) {
operator, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQUpdate)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
req := request.UpdateKnowledgeFAQRequest{}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
if err := services.KnowledgeFAQService.UpdateKnowledgeFAQ(req, operator); err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, nil)
}
func KnowledgeFAQPostDelete(ctx *gin.Context) {
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQDelete); err != nil {
httpx.WriteJSON(ctx, err)
return
}
var req struct {
ID int64 `json:"id"`
}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
if err := services.KnowledgeFAQService.DeleteKnowledgeFAQ(req.ID); err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, nil)
}
func KnowledgeFAQPostBatch_move(ctx *gin.Context) {
operator, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQUpdate)
if err != nil {
httpx.WriteJSON(ctx, err)
return
}
req := request.BatchMoveKnowledgeFAQRequest{}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
if err := services.KnowledgeFAQService.BatchMoveKnowledgeFAQs(req, operator); err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, nil)
}
func KnowledgeFAQPostBatch_delete(ctx *gin.Context) {
if _, err := services.AuthService.RequirePermission(ctx, constants.PermissionKnowledgeFAQDelete); err != nil {
httpx.WriteJSON(ctx, err)
return
}
req := request.BatchDeleteKnowledgeFAQRequest{}
if err := params.ReadJSON(ctx, &req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
if err := services.KnowledgeFAQService.BatchDeleteKnowledgeFAQs(req); err != nil {
httpx.WriteJSON(ctx, err)
return
}
httpx.WriteJSON(ctx, nil)
}
func writeKnowledgeFAQExcelFile(ctx *gin.Context, file *response.KnowledgeFAQExportedFile) {
ctx.Header("Content-Disposition", fmt.Sprintf(`attachment; filename="%s"`, file.Filename))
ctx.Header("Cache-Control", "no-store")
ctx.Data(http.StatusOK, file.ContentType, file.Data)
}
func fillKnowledgeFAQDirectory(resp *response.KnowledgeFAQResponse, directoryPaths map[int64]string) {
resp.DirectoryPath = directoryPaths[resp.DirectoryID]
resp.DirectoryName = resp.DirectoryPath
}