Files
t 18c9354095 refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
2026-08-28 22:23:13 +08:00

159 lines
4.2 KiB
Go

package services
import (
"context"
"errors"
"fmt"
"log/slog"
"strings"
"sync"
"code.tczkiot.com/wlw/ai-agent/identity"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/enums"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/openidentity"
)
var SubjectService = &subjectService{}
type subjectService struct {
mu sync.RWMutex
query identity.QuerySubjectsFunc
authorize identity.AuthorizeFunc
}
func SetQuerySubjects(query identity.QuerySubjectsFunc) {
SubjectService.mu.Lock()
defer SubjectService.mu.Unlock()
SubjectService.query = query
}
func SetAuthorize(authorize identity.AuthorizeFunc) {
SubjectService.mu.Lock()
defer SubjectService.mu.Unlock()
SubjectService.authorize = authorize
}
func (s *subjectService) Authorize(ctx context.Context, operation string) error {
s.mu.RLock()
fn := s.authorize
s.mu.RUnlock()
if fn == nil {
return errors.New("ai-agent: Authorize is not initialized")
}
return fn(ctx, operation)
}
func (s *subjectService) Query(ctx context.Context, query identity.Query) ([]identity.Subject, error) {
s.mu.RLock()
fn := s.query
s.mu.RUnlock()
if fn == nil {
return nil, errors.New("ai-agent: QuerySubjects is not initialized")
}
return fn(ctx, query)
}
func (s *subjectService) Current(ctx context.Context) (*identity.Subject, error) {
items, err := s.Query(ctx, identity.Query{Current: true, EnabledOnly: true})
if err != nil {
return nil, err
}
if len(items) == 0 {
return nil, errors.New("ai-agent: current subject not found")
}
return &items[0], nil
}
func (s *subjectService) CurrentExternal(ctx context.Context) (*openidentity.ExternalUser, error) {
subject, err := s.Current(ctx)
if err != nil {
return nil, err
}
if subject.Category != identity.CategoryUser || !subject.Enabled {
return nil, errors.New("ai-agent: current subject is not a customer identity")
}
return &openidentity.ExternalUser{
ExternalSource: enums.ExternalSourceUser,
ExternalID: fmt.Sprintf("%s:%d", subject.Type, subject.ID),
ExternalName: subject.Name,
SubjectType: subject.Type,
SubjectID: subject.ID,
}, nil
}
// ResolveExternal returns a host-authenticated customer when available and
// falls back to the opaque browser identifier used by anonymous Web visitors.
// The identifier is not a login token and is never accepted for dashboard APIs.
func (s *subjectService) ResolveExternal(ctx context.Context, guestID, guestName string) (*openidentity.ExternalUser, error) {
external, err := s.CurrentExternal(ctx)
if err == nil {
return external, nil
}
guestID = strings.TrimSpace(guestID)
if guestID == "" || len(guestID) > 128 {
return nil, err
}
guestName = strings.TrimSpace(guestName)
if len(guestName) > 255 {
guestName = guestName[:255]
}
return &openidentity.ExternalUser{
ExternalSource: enums.ExternalSourceGuest,
ExternalID: guestID,
ExternalName: guestName,
}, nil
}
func (s *subjectService) Get(id int64) *identity.Subject {
items, err := s.Query(context.Background(), identity.Query{
Types: []identity.SubjectType{identity.SubjectAdmin},
IDs: []int64{id},
EnabledOnly: true,
})
if err != nil {
slog.Warn("query external subject failed", "id", id, "error", err)
return nil
}
if len(items) == 0 {
return nil
}
return &items[0]
}
func (s *subjectService) FindByIDs(ids []int64) []identity.Subject {
if len(ids) == 0 {
return nil
}
items, err := s.Query(context.Background(), identity.Query{
Types: []identity.SubjectType{identity.SubjectAdmin},
IDs: ids,
EnabledOnly: true,
})
if err != nil {
slog.Warn("query external subjects failed", "error", err)
return nil
}
return items
}
func (s *subjectService) IsUserReference(subjectType identity.SubjectType, id int64) bool {
if id <= 0 {
return false
}
switch subjectType {
case identity.SubjectCard, identity.SubjectDevice, identity.SubjectMallUser:
default:
return false
}
items, err := s.Query(context.Background(), identity.Query{
Types: []identity.SubjectType{subjectType},
IDs: []int64{id},
EnabledOnly: true,
})
if err != nil {
slog.Warn("query external customer subject failed", "type", subjectType, "id", id, "error", err)
return false
}
return len(items) > 0
}