Files
ai-agent/web/components/kefu/chat-shell.tsx
T
2026-05-06 09:37:28 +08:00

436 lines
14 KiB
TypeScript

"use client"
import {
CheckCircle2Icon,
Maximize2Icon,
Minimize2Icon,
MinusIcon,
RotateCwIcon,
XIcon,
} from "lucide-react"
import {
useCallback,
useEffect,
useLayoutEffect,
useRef,
useState,
type CSSProperties,
} from "react"
import { useShallow } from "zustand/react/shallow"
import { KefuConnectionStatus } from "@/components/kefu/connection-status"
import { CustomerMessageEditor } from "@/components/kefu/customer-message-editor"
import {
KefuMessageList,
type KefuMessageListHandle,
} from "@/components/kefu/message-list"
import {
bindKefuHostBridge,
requestKefuHostClose,
requestKefuHostMinimize,
requestKefuHostToggleMaximize,
} from "@/lib/kefu-host-bridge"
import { useKefuChatStore } from "@/lib/stores/kefu-chat"
import { Button } from "@/components/ui/button"
import { ButtonGroup } from "@/components/ui/button-group"
import {
Dialog,
DialogContent,
DialogDescription,
DialogFooter,
DialogHeader,
DialogTitle,
} from "@/components/ui/dialog"
function useKefuSystemTheme() {
useLayoutEffect(() => {
if (typeof window === "undefined") {
return
}
const root = document.documentElement
const query = window.matchMedia("(prefers-color-scheme: dark)")
const previousDarkClass = root.classList.contains("dark")
const previousColorScheme = root.style.colorScheme
const syncTheme = () => {
const isDark = query.matches
root.classList.toggle("dark", isDark)
root.style.colorScheme = isDark ? "dark" : "light"
}
syncTheme()
query.addEventListener("change", syncTheme)
return () => {
query.removeEventListener("change", syncTheme)
root.classList.toggle("dark", previousDarkClass)
root.style.colorScheme = previousColorScheme
}
}, [])
}
function isEmbeddedInHost() {
if (typeof window === "undefined") {
return false
}
try {
return window.parent !== window
} catch {
return false
}
}
export function KefuChatShell() {
useKefuSystemTheme()
const messageListRef = useRef<KefuMessageListHandle | null>(null)
const [isEmbedded] = useState(() => isEmbeddedInHost())
const [isMaximized, setIsMaximized] = useState(false)
const [isCloseDialogOpen, setIsCloseDialogOpen] = useState(false)
const [isClosingConversation, setIsClosingConversation] = useState(false)
const [isConversationClosed, setIsConversationClosed] = useState(false)
const {
title,
subtitle,
themeColor,
conversation,
messages,
messagesHasMore,
messagesLoadingMore,
loadOlderMessages,
status,
error,
isOpen,
isVisible,
setIsOpen,
setIsVisible,
bootstrap,
handleSendMessage,
uploadMessageImage,
sendAttachment,
retry,
disconnectSocket,
markConversationRead,
closeConversation,
} = useKefuChatStore(
useShallow((state) => ({
title: state.title,
subtitle: state.subtitle,
themeColor: state.themeColor,
conversation: state.conversation,
messages: state.messages,
messagesHasMore: state.messagesHasMore,
messagesLoadingMore: state.messagesLoadingMore,
loadOlderMessages: state.loadOlderMessages,
status: state.status,
error: state.error,
isOpen: state.isOpen,
isVisible: state.isVisible,
setIsOpen: state.setIsOpen,
setIsVisible: state.setIsVisible,
bootstrap: state.bootstrap,
handleSendMessage: state.handleSendMessage,
uploadMessageImage: state.uploadMessageImage,
sendAttachment: state.sendAttachment,
retry: state.retry,
disconnectSocket: state.disconnectSocket,
markConversationRead: state.markConversationRead,
closeConversation: state.closeConversation,
}))
)
const safeMessages = Array.isArray(messages) ? messages : []
const maybeMarkConversationRead = useCallback(() => {
if (!isVisible || !conversation || typeof document === "undefined") {
return
}
if (document.visibilityState !== "visible") {
return
}
void markConversationRead().catch((readError) => {
console.error("Failed to mark kefu conversation read", readError)
})
}, [conversation?.id, isVisible, markConversationRead])
useEffect(() => {
return bindKefuHostBridge({
onOpen: () => {
setIsOpen(true)
setIsVisible(true)
},
onMinimize: () => {
setIsVisible(false)
},
onMaximizedChange: (nextIsMaximized) => {
setIsMaximized(nextIsMaximized)
},
})
}, [setIsOpen, setIsVisible])
useEffect(() => {
bootstrap()
return () => {
if (!isOpen) {
disconnectSocket()
}
}
}, [isOpen, bootstrap, disconnectSocket])
useEffect(() => {
maybeMarkConversationRead()
}, [maybeMarkConversationRead, safeMessages.length])
useEffect(() => {
const handleVisibilityChange = () => {
if (document.visibilityState === "visible") {
maybeMarkConversationRead()
}
}
const handleFocus = () => {
maybeMarkConversationRead()
}
document.addEventListener("visibilitychange", handleVisibilityChange)
window.addEventListener("focus", handleFocus)
return () => {
document.removeEventListener("visibilitychange", handleVisibilityChange)
window.removeEventListener("focus", handleFocus)
}
}, [maybeMarkConversationRead])
async function handleSend(content: string) {
await handleSendMessage(content)
messageListRef.current?.scrollToBottom()
}
function handleMinimize() {
setIsVisible(false)
requestKefuHostMinimize()
}
function handleToggleMaximize() {
requestKefuHostToggleMaximize()
}
function handleRestartConversation() {
window.location.reload()
}
async function confirmCloseConversation() {
if (isClosingConversation) {
return
}
setIsClosingConversation(true)
try {
if (conversation?.id) {
await closeConversation()
}
setIsCloseDialogOpen(false)
if (isEmbedded) {
requestKefuHostClose()
} else {
setIsConversationClosed(true)
}
} catch (closeError) {
window.alert(closeError instanceof Error ? closeError.message : "关闭会话失败")
} finally {
setIsClosingConversation(false)
}
}
useEffect(() => {
if (!isCloseDialogOpen) {
return
}
const handleKeyDown = (event: KeyboardEvent) => {
if (event.key === "Escape" && !isClosingConversation) {
setIsCloseDialogOpen(false)
}
}
window.addEventListener("keydown", handleKeyDown)
return () => window.removeEventListener("keydown", handleKeyDown)
}, [isCloseDialogOpen, isClosingConversation])
if (isConversationClosed) {
return (
<main
className="relative flex h-screen overflow-hidden bg-muted text-foreground"
style={{ "--primary": themeColor } as CSSProperties}
>
<section className="flex h-full w-full flex-col overflow-hidden border border-border bg-card text-card-foreground">
<header className="shrink-0 border-b border-border bg-card/95 px-4 py-3 shadow-[0_8px_24px_rgba(15,23,42,0.04)] dark:shadow-none">
<div className="min-w-0">
<div className="truncate text-base font-semibold text-foreground">
{title}
</div>
{subtitle ? (
<div className="mt-1 truncate text-xs text-muted-foreground">
{subtitle}
</div>
) : null}
</div>
</header>
<div className="flex min-h-0 flex-1 items-center justify-center bg-muted/70 px-6">
<div className="grid max-w-sm justify-items-center gap-4 text-center">
<div className="flex size-14 items-center justify-center rounded-full bg-emerald-50 text-emerald-600 ring-1 ring-emerald-100 dark:bg-emerald-950/40 dark:text-emerald-300 dark:ring-emerald-900">
<CheckCircle2Icon className="size-7" />
</div>
<div className="grid gap-2">
<div className="text-lg font-semibold text-foreground">会话已结束</div>
<p className="text-sm leading-6 text-muted-foreground">
当前客服会话已关闭,如需继续咨询可以重新发起对话。
</p>
</div>
<Button type="button" onClick={handleRestartConversation}>
重新发起对话
</Button>
</div>
</div>
</section>
</main>
)
}
return (
<main
className="relative flex h-screen overflow-hidden bg-muted text-foreground"
style={{ "--primary": themeColor } as CSSProperties}
>
<section className="flex h-full w-full flex-col overflow-hidden border border-border bg-card text-card-foreground">
<header className="shrink-0 border-b border-border bg-card/95 px-4 py-3 shadow-[0_8px_24px_rgba(15,23,42,0.04)] dark:shadow-none">
<div className="flex items-center justify-between gap-3">
<div className="min-w-0">
<div className="truncate text-base font-semibold text-foreground">
{title}
</div>
<div className="mt-1 truncate text-xs text-muted-foreground">{subtitle}</div>
</div>
<div className="flex items-center gap-2">
{status !== "connected" ? (
<KefuConnectionStatus status={status} />
) : null}
<ButtonGroup>
<Button
type="button"
variant="outline"
size="icon-sm"
onClick={retry}
aria-label="重新连接"
title="重新连接"
className="bg-background text-muted-foreground hover:text-sky-600 dark:hover:text-sky-400"
>
<RotateCwIcon className="size-4" />
</Button>
{isEmbedded ? (
<>
<Button
type="button"
variant="outline"
size="icon-sm"
onClick={handleMinimize}
aria-label="收起聊天窗口"
title="收起聊天窗口"
className="bg-background text-muted-foreground hover:text-foreground"
>
<MinusIcon className="size-4" />
</Button>
<Button
type="button"
variant="outline"
size="icon-sm"
onClick={handleToggleMaximize}
aria-label={isMaximized ? "取消最大化" : "最大化聊天窗口"}
title={isMaximized ? "取消最大化" : "最大化聊天窗口"}
className="bg-background text-muted-foreground hover:text-emerald-700 dark:hover:text-emerald-400"
>
{isMaximized ? (
<Minimize2Icon className="size-4" />
) : (
<Maximize2Icon className="size-4" />
)}
</Button>
</>
) : null}
<Button
type="button"
variant="outline"
size="icon-sm"
onClick={() => setIsCloseDialogOpen(true)}
aria-label="关闭聊天窗口"
title="关闭聊天窗口"
className="bg-background text-rose-500 hover:bg-rose-50 hover:text-rose-600 dark:hover:bg-rose-950/40 dark:hover:text-rose-300"
>
<XIcon className="size-4" />
</Button>
</ButtonGroup>
</div>
</div>
</header>
<div className="grid min-h-0 flex-1 grid-rows-[minmax(0,1fr)_auto] overflow-hidden bg-muted/70">
<KefuMessageList
ref={messageListRef}
messages={safeMessages}
onNearBottomVisible={maybeMarkConversationRead}
hasMoreOlder={messagesHasMore}
loadingOlder={messagesLoadingMore}
onLoadOlder={loadOlderMessages}
/>
<CustomerMessageEditor
disabled={!conversation}
onSend={handleSend}
onUploadImage={uploadMessageImage}
onSendAttachment={sendAttachment}
/>
</div>
{error ? (
<div className="border-t border-destructive/20 bg-destructive/10 px-4 py-3 text-sm text-destructive">
{error}
</div>
) : null}
</section>
<Dialog
open={isCloseDialogOpen}
onOpenChange={(open) => {
if (!isClosingConversation) {
setIsCloseDialogOpen(open)
}
}}
>
<DialogContent className="max-w-[320px]" showCloseButton={!isClosingConversation}>
<DialogHeader>
<DialogTitle>结束当前对话?</DialogTitle>
<DialogDescription className="text-xs leading-5">
结束会话,客服将无法再查看您的消息记录,如需再次联系请重新发起对话。
</DialogDescription>
</DialogHeader>
<DialogFooter>
<Button
type="button"
variant="outline"
disabled={isClosingConversation}
onClick={() => setIsCloseDialogOpen(false)}
>
继续对话
</Button>
<Button
type="button"
variant="destructive"
disabled={isClosingConversation}
onClick={() => void confirmCloseConversation()}
>
{isClosingConversation ? "结束中..." : "确认结束"}
</Button>
</DialogFooter>
</DialogContent>
</Dialog>
</main>
)
}