Files
ai-agent/internal/ai/runtime/graphs/hitl.go
T
t 18c9354095 refactor: 将客服后端重构为宿主可嵌入模块
- 注入数据库、运行时配置、统一响应、文件存储和平台 AI 能力,补充业务读写工具与客户快捷操作契约。

- 移除模块内重复的组织、客户、工单、标签、技能、旧工作流、MCP 和迁移实现,将身份权限与业务主体交由宿主管理。

- 使用 libSQL 重构向量存储,并完善图片消息、访客身份、排队调度、企业微信和支持聊天页面。

- 统一 HTTP、DTO 与 WebSocket 的 snake_case 协议,补齐模块初始化、业务动作和公共载荷等回归测试。
2026-08-28 22:23:13 +08:00

59 lines
1.6 KiB
Go

package graphs
import (
"strings"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/i18nx"
)
const (
InterruptTypeHandoffConfirmation = "handoff_confirmation"
)
var (
ConfirmOrCancelPrompt = i18nx.Get("graph.confirmOrCancel")
NeedExplicitConfirmationPrompt = i18nx.Get("graph.needExplicitConfirmation")
ConfirmationExpiredReply = i18nx.Get("graph.confirmationExpired")
CancelHandoffReply = i18nx.Get("graph.cancelHandoff")
)
type ConfirmationDecision string
const (
ConfirmationDecisionConfirm ConfirmationDecision = "confirm"
ConfirmationDecisionCancel ConfirmationDecision = "cancel"
)
func ParseConfirmationDecision(value string) ConfirmationDecision {
value = strings.ToLower(strings.TrimSpace(value))
if value == "" {
return ""
}
cancelWords := []string{
"不确认", "取消", "不用", "不需要", "算了", "no", "cancel",
"不提交", "不要提交", "暂不提交", "不办理", "不要办理", "不执行", "不要执行",
}
for _, item := range cancelWords {
if strings.Contains(value, item) {
return ConfirmationDecisionCancel
}
}
confirmWords := []string{
"确认", "是", "好的", "可以", "ok", "yes", "continue", "confirm", "继续", "同意",
"提交", "确定", "办理", "执行",
}
for _, item := range confirmWords {
if strings.Contains(value, item) {
return ConfirmationDecisionConfirm
}
}
return ""
}
func IsCancellationReply(replyText string) bool {
replyText = strings.TrimSpace(replyText)
return strings.Contains(replyText, CancelHandoffReply) ||
strings.Contains(replyText, "已取消本次转人工。") ||
strings.Contains(replyText, "操作已取消。")
}