mlogclub
505 lines
18 KiB
TypeScript
505 lines
18 KiB
TypeScript
"use client";
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import {
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ArrowRightLeftIcon,
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ChevronLeft,
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ChevronRight,
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ChevronsUpDown,
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CircleUserRoundIcon,
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CircleXIcon,
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FilePlus2Icon,
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Menu,
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MoreHorizontalIcon,
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X,
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} from "lucide-react";
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import { useEffect, useRef, useState } from "react";
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import { toast } from "sonner";
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import type { PanelImperativeHandle } from "react-resizable-panels";
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import { ConversationCloseDialog } from "@/components/conversation-actions/close-dialog";
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import { ConversationTransferDialog } from "@/components/conversation-actions/transfer-dialog";
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import { Avatar, AvatarFallback, AvatarImage } from "@/components/ui/avatar";
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import { Button } from "@/components/ui/button";
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import {
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DropdownMenu,
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DropdownMenuContent,
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DropdownMenuItem,
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DropdownMenuRadioGroup,
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DropdownMenuRadioItem,
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DropdownMenuTrigger,
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} from "@/components/ui/dropdown-menu";
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import {
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ResizableHandle,
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ResizablePanel,
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ResizablePanelGroup,
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} from "@/components/ui/resizable";
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import { Tabs, TabsList, TabsTrigger } from "@/components/ui/tabs";
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import { Sheet, SheetContent } from "@/components/ui/sheet";
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import { useAgentConversationRealtime } from "@/hooks/use-agent-conversation-realtime";
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import {
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agentConversationFilterOptions,
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agentConversationSelectors,
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type AgentConversationFilterKey,
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useAgentConversationsStore,
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} from "@/lib/stores/agent-conversations";
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import { CreateTicketFromConversationDialog } from "../tickets/_components/create-ticket-from-conversation-dialog";
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import { ChatPanel } from "./_components/chat-panel";
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import { ConversationInfoPanel } from "./_components/conversation-info-panel";
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import { ConversationList } from "./_components/conversation-list";
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export default function ConversationsPage() {
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const conversation = useAgentConversationsStore(
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agentConversationSelectors.selectedConversation,
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);
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const conversationFilter = useAgentConversationsStore(
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(state) => state.conversationFilter,
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);
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const setConversationFilter = useAgentConversationsStore(
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(state) => state.setConversationFilter,
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);
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const loadConversations = useAgentConversationsStore(
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(state) => state.loadConversations,
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);
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const loadMessages = useAgentConversationsStore(
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(state) => state.loadMessages,
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);
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const [sidebarCollapsed, setSidebarCollapsed] = useState(false);
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const [infoPanelCollapsed, setInfoPanelCollapsed] = useState(false);
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const [mobileMenuOpen, setMobileMenuOpen] = useState(false);
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const [mobileCustomerSheetOpen, setMobileCustomerSheetOpen] = useState(false);
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const [transferOpen, setTransferOpen] = useState(false);
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const [closeOpen, setCloseOpen] = useState(false);
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const [createTicketOpen, setCreateTicketOpen] = useState(false);
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const sidebarPanelRef = useRef<PanelImperativeHandle | null>(null);
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const infoPanelRef = useRef<PanelImperativeHandle | null>(null);
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const filterContainerRef = useRef<HTMLDivElement | null>(null);
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const filterMeasureRef = useRef<HTMLDivElement | null>(null);
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const [showFilterDropdown, setShowFilterDropdown] = useState(false);
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useEffect(() => {
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const container = filterContainerRef.current;
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const measure = filterMeasureRef.current;
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if (!container || !measure) {
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return;
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}
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const updateFilterMode = () => {
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setShowFilterDropdown(measure.scrollWidth > container.clientWidth);
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};
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updateFilterMode();
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const observer = new ResizeObserver(() => {
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updateFilterMode();
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});
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observer.observe(container);
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observer.observe(measure);
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return () => {
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observer.disconnect();
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};
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}, []);
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const currentFilterOption =
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agentConversationFilterOptions.find((opt) => opt.value === conversationFilter) ??
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agentConversationFilterOptions[0];
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useEffect(() => {
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void loadConversations().catch((error) => {
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toast.error(error instanceof Error ? error.message : "加载会话列表失败");
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});
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}, [loadConversations, conversationFilter]);
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async function handleConversationChanged(conversationId: number) {
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await loadConversations();
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await loadMessages(conversationId, {
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forceLoading: false,
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reset: false,
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});
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}
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useAgentConversationRealtime();
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const handleSidebarToggle = () => {
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const panel = sidebarPanelRef.current;
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if (!panel) {
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setSidebarCollapsed((current) => !current);
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return;
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}
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if (panel.isCollapsed()) {
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panel.expand();
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setSidebarCollapsed(false);
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return;
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}
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panel.collapse();
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setSidebarCollapsed(true);
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};
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const handleInfoPanelToggle = () => {
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const panel = infoPanelRef.current;
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if (!panel) {
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setInfoPanelCollapsed((current) => !current);
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return;
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}
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if (panel.isCollapsed()) {
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panel.expand();
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setInfoPanelCollapsed(false);
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return;
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}
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panel.collapse();
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setInfoPanelCollapsed(true);
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};
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const renderConversationSidebar = (opts?: { onListAfterSelect?: () => void }) => (
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<div className="flex h-full min-h-0 flex-1 flex-col bg-inherit">
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<div className="flex h-12.5 shrink-0 items-start justify-between gap-2 border-b border-border p-2">
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<div ref={filterContainerRef} className="relative min-w-0 flex-1">
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{showFilterDropdown ? (
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<DropdownMenu>
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<DropdownMenuTrigger
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render={
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<Button
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variant="outline"
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className="h-8.5 w-full min-w-0 justify-between gap-2 px-3 text-xs sm:text-sm"
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/>
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}
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>
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<span className="truncate">{currentFilterOption?.label ?? "筛选状态"}</span>
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<ChevronsUpDown className="size-4 shrink-0 text-muted-foreground" />
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</DropdownMenuTrigger>
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<DropdownMenuContent align="start" className="w-44 min-w-44">
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<DropdownMenuRadioGroup
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value={conversationFilter}
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onValueChange={(value) =>
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setConversationFilter(value as AgentConversationFilterKey)
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}
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>
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{agentConversationFilterOptions.map((opt) => (
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<DropdownMenuRadioItem key={opt.value} value={opt.value}>
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{opt.label}
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</DropdownMenuRadioItem>
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))}
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</DropdownMenuRadioGroup>
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</DropdownMenuContent>
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</DropdownMenu>
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) : (
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<Tabs
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value={conversationFilter}
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onValueChange={(value) =>
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setConversationFilter(value as AgentConversationFilterKey)
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}
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className="min-w-0 flex-1 gap-0"
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>
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<TabsList
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className="w-full min-w-0 justify-start"
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>
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{agentConversationFilterOptions.map((opt) => (
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<TabsTrigger
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key={opt.value}
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value={opt.value}
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className="shrink-0 px-2.5 text-xs sm:text-sm"
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>
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{opt.label}
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</TabsTrigger>
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))}
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</TabsList>
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</Tabs>
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)}
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<div
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ref={filterMeasureRef}
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className="pointer-events-none absolute whitespace-nowrap opacity-0"
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aria-hidden="true"
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>
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<div className="inline-flex">
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{agentConversationFilterOptions.map((opt) => (
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<span
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key={opt.value}
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className="shrink-0 px-2.5 text-xs sm:text-sm"
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>
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{opt.label}
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</span>
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))}
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</div>
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</div>
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</div>
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<Button
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variant="ghost"
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size="icon"
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className="mt-0.5 shrink-0 lg:hidden"
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onClick={() => setMobileMenuOpen(false)}
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>
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<X className="size-4" />
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</Button>
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</div>
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<ConversationList onAfterSelect={opts?.onListAfterSelect} />
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</div>
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);
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const workspaceContent = (
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<div className="flex h-full min-h-0 w-full flex-1 flex-col overflow-hidden bg-background text-foreground">
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<div className="flex h-12.5 shrink-0 items-center justify-between gap-3 border-b border-border px-3 py-1">
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<div className="flex min-w-0 items-center gap-2 sm:gap-3">
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<Button
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variant="ghost"
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size="icon"
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className="lg:hidden"
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onClick={() => setMobileMenuOpen(true)}
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>
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<Menu className="size-4" />
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</Button>
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<Button
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variant="ghost"
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size="icon"
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className="hidden lg:flex"
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onClick={handleSidebarToggle}
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>
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{sidebarCollapsed ? (
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<ChevronRight className="size-4" />
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) : (
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<ChevronLeft className="size-4" />
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)}
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</Button>
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{conversation ? (
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<>
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<Avatar className="size-8 shrink-0 lg:size-9">
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<AvatarImage src="" />
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<AvatarFallback>客</AvatarFallback>
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</Avatar>
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<div className="min-w-0">
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<div className="flex items-center gap-2">
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<p className="min-w-0 truncate font-medium leading-tight">
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{conversation.customerName || `客户 #${conversation.customerId || conversation.id}`}
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</p>
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<span
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className={`inline-flex shrink-0 items-center gap-1 rounded-full border px-2 text-[11px] ${
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conversation.customerOnline
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? "border-emerald-200 bg-emerald-50 text-emerald-700"
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: "border-slate-200 bg-slate-100 text-slate-600"
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}`}
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>
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<span
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className={`size-1.5 rounded-full ${
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conversation.customerOnline
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? "bg-emerald-500"
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: "bg-slate-400"
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}`}
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/>
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{conversation.customerOnline ? "用户在线" : "用户离线"}
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</span>
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</div>
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<p className="mt-0.5 truncate text-xs text-muted-foreground sm:text-sm">
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<span>渠道 #{conversation.channelId || "-"}</span>
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{conversation.customerId ? (
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<>
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<span className="text-muted-foreground/60"> / </span>
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<span>已关联客户</span>
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</>
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) : null}
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</p>
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</div>
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</>
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) : (
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<div className="min-w-0">
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<p className="truncate font-medium text-[14px] leading-tight">会话工作台</p>
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<p className="mt-0.5 truncate text-[14px] text-muted-foreground sm:text-[14px] lg:hidden">
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打开菜单选择会话
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</p>
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<p className="mt-0.5 hidden truncate text-[12px] text-muted-foreground lg:block">
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请选择左侧会话开始处理消息
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</p>
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</div>
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)}
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</div>
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<div className="flex shrink-0 items-center gap-0.5 sm:gap-1">
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<Button
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variant="ghost"
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size="icon"
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className="lg:hidden"
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disabled={!conversation}
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aria-label="会话信息"
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onClick={() => setMobileCustomerSheetOpen(true)}
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>
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<CircleUserRoundIcon className="size-4" />
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</Button>
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<DropdownMenu>
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<DropdownMenuTrigger
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render={
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<Button variant="ghost" size="icon" disabled={!conversation} />
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}
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>
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<MoreHorizontalIcon className="size-4" />
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</DropdownMenuTrigger>
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<DropdownMenuContent align="end" className="w-44 min-w-44">
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<DropdownMenuItem
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onClick={() => setCreateTicketOpen(true)}
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disabled={!conversation}
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>
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<FilePlus2Icon />
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转工单
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</DropdownMenuItem>
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<DropdownMenuItem
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onClick={() => setTransferOpen(true)}
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disabled={!conversation || conversation.status !== 3}
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>
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<ArrowRightLeftIcon />
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转接会话
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</DropdownMenuItem>
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<DropdownMenuItem
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onClick={() => setCloseOpen(true)}
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disabled={!conversation || conversation.status === 4}
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>
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<CircleXIcon />
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关闭会话
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</DropdownMenuItem>
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</DropdownMenuContent>
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</DropdownMenu>
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<Button
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variant="ghost"
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size="icon"
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className="hidden lg:flex"
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onClick={handleInfoPanelToggle}
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aria-label={infoPanelCollapsed ? "展开会话信息" : "收起会话信息"}
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>
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{infoPanelCollapsed ? (
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<ChevronLeft className="size-4" />
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) : (
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<ChevronRight className="size-4" />
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)}
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</Button>
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</div>
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</div>
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<div className="flex min-h-0 w-full flex-1 overflow-hidden">
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<ChatPanel />
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</div>
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</div>
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);
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return (
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<div className="flex h-[calc(100dvh-var(--header-height))] min-h-0 w-full min-w-0 flex-col overflow-hidden lg:h-full">
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{/* H5 无左侧导航：顶栏 h-12、left-0；lg 起有 w-14 侧栏，与 layout 一致 */}
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{mobileMenuOpen && (
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<button
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type="button"
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aria-label="关闭会话列表"
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className="fixed top-12 right-0 bottom-0 left-0 z-30 bg-black/50 lg:hidden"
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onClick={() => setMobileMenuOpen(false)}
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/>
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)}
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<div
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className={`fixed top-12 bottom-0 left-0 z-40 flex w-[min(22rem,calc(100vw-0.75rem))] max-w-[min(22rem,calc(100vw-0.75rem))] flex-col overflow-hidden border-r border-border bg-card text-card-foreground shadow-lg transition-transform duration-300 ease-out will-change-transform touch-manipulation overscroll-contain supports-[padding:max(0px)]:pb-[env(safe-area-inset-bottom)] lg:hidden ${
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mobileMenuOpen ? "translate-x-0" : "-translate-x-full pointer-events-none"
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}`}
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aria-hidden={!mobileMenuOpen}
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>
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{renderConversationSidebar({
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onListAfterSelect: () => setMobileMenuOpen(false),
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})}
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</div>
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<div className="flex min-h-0 min-w-0 w-full flex-1 flex-col overflow-hidden lg:hidden">
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{workspaceContent}
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</div>
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<div className="hidden min-h-0 w-full flex-1 overflow-hidden lg:flex">
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<ResizablePanelGroup orientation="horizontal">
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<ResizablePanel
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panelRef={sidebarPanelRef}
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defaultSize="20%"
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minSize="10%"
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maxSize="40%"
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collapsedSize="0%"
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collapsible
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onResize={(panelSize: { asPercentage: number }) => {
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setSidebarCollapsed(panelSize.asPercentage <= 1);
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}}
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className="min-h-0"
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>
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<div className="flex h-full min-h-0 flex-col overflow-hidden bg-card text-card-foreground">
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{renderConversationSidebar()}
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</div>
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</ResizablePanel>
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<ResizableHandle withHandle />
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<ResizablePanel defaultSize="50%" minSize="32%" className="min-h-0">
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<div className="flex h-full min-h-0 flex-col overflow-hidden">
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{workspaceContent}
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</div>
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</ResizablePanel>
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<ResizableHandle withHandle />
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<ResizablePanel
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panelRef={infoPanelRef}
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defaultSize="500px"
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minSize="20%"
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maxSize="40%"
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collapsedSize="0%"
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collapsible
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onResize={(panelSize: { asPercentage: number }) => {
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setInfoPanelCollapsed(panelSize.asPercentage <= 1);
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}}
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className="min-h-0"
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>
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<ConversationInfoPanel conversation={conversation} className="h-full" />
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</ResizablePanel>
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</ResizablePanelGroup>
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</div>
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<ConversationTransferDialog
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open={transferOpen}
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mode="transfer"
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conversationId={conversation?.id ?? null}
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onOpenChange={setTransferOpen}
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onSuccess={async () => {
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setTransferOpen(false);
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if (conversation?.id) {
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await handleConversationChanged(conversation.id);
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}
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}}
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/>
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<ConversationCloseDialog
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open={closeOpen}
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conversationId={conversation?.id ?? null}
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onOpenChange={setCloseOpen}
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onSuccess={async () => {
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setCloseOpen(false);
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if (conversation?.id) {
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await handleConversationChanged(conversation.id);
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}
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}}
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/>
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<CreateTicketFromConversationDialog
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open={createTicketOpen}
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onOpenChange={setCreateTicketOpen}
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conversation={
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conversation
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? {
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id: conversation.id,
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customerName: conversation.customerName,
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customerId: conversation.customerId ?? 0,
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lastMessageSummary: conversation.lastMessageSummary,
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currentAssigneeId: conversation.currentAssigneeId,
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}
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: null
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}
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onSuccess={() => {
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setCreateTicketOpen(false);
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}}
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/>
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<Sheet open={mobileCustomerSheetOpen} onOpenChange={setMobileCustomerSheetOpen}>
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<SheetContent
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side="right"
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className="flex w-full flex-col gap-0 border-l p-0 sm:max-w-md"
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showCloseButton
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>
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<ConversationInfoPanel
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conversation={conversation}
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variant="embedded"
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className="min-h-0 flex-1"
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/>
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</SheetContent>
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</Sheet>
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</div>
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);
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}
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