Files
ai-agent/internal/services/event_handlers/ticket_create_event_handler.go
T
t 2bbf42b741 refactor(auth): delegate access control to be-system
Remove Agent Desk users, roles, login sessions, tokens, and local permission persistence. Expose the backend as an embeddable ai-agent module with host-provided subject lookup and operation authorization callbacks, and complete the frontend/backend repository split.
2026-08-21 00:41:07 +08:00

51 lines
1.6 KiB
Go

package event_handlers
import (
"code.tczkiot.com/wlw/ai-agent/internal/events"
"code.tczkiot.com/wlw/ai-agent/internal/models"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/enums"
"code.tczkiot.com/wlw/ai-agent/internal/pkg/eventbus"
"code.tczkiot.com/wlw/ai-agent/internal/services"
"context"
"fmt"
"strings"
"time"
"github.com/mlogclub/simple/common/strs"
)
func init() {
eventbus.
Register[events.TicketCreatedEvent]().
Subscribe(handleTicketCreatedNotify)
}
func handleTicketCreatedNotify(ctx context.Context, event events.TicketCreatedEvent) error {
if event.TicketID <= 0 {
return nil
}
ticket := services.TicketService.Get(event.TicketID)
if ticket == nil {
return nil
}
content := buildTicketCreatedNotifyBody(ticket)
return services.WxWorkNotifyService.SendTextToAssigneeOrDefault(ticket.CurrentAssigneeID, "工单创建提醒", content)
}
func buildTicketCreatedNotifyBody(ticket *models.Ticket) string {
if ticket == nil {
return ""
}
lines := []string{
fmt.Sprintf("工单号: %s", strs.DefaultIfBlank(ticket.TicketNo, fmt.Sprintf("#%d", ticket.ID))),
fmt.Sprintf("工单标题: %s", strs.DefaultIfBlank(ticket.Title, "-")),
fmt.Sprintf("工单来源: %s", strs.DefaultIfBlank(string(ticket.Source), "-")),
fmt.Sprintf("当前状态: %s", enums.GetTicketStatusLabel(ticket.Status)),
}
if ticket.CurrentAssigneeID > 0 {
lines = append(lines, fmt.Sprintf("处理人: %s", resolveNotifyUserLabel(ticket.CurrentAssigneeID)))
}
lines = append(lines, fmt.Sprintf("时间: %s", time.Now().Format("2006-01-02 15:04:05")))
return strings.Join(lines, "\n")
}