mlogclub
62 lines
1.8 KiB
Go
62 lines
1.8 KiB
Go
package request
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type AgentConversationFilter string
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const (
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AgentConversationFilterAIServing AgentConversationFilter = "ai_serving"
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AgentConversationFilterMine AgentConversationFilter = "mine"
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AgentConversationFilterActive AgentConversationFilter = "active"
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AgentConversationFilterPending AgentConversationFilter = "pending"
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AgentConversationFilterClosed AgentConversationFilter = "closed"
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)
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type ConversationListRequest struct {
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Status int `json:"status"`
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ServiceMode int `json:"serviceMode"`
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CurrentAssigneeID int64 `json:"currentAssigneeId"`
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Keyword string `json:"keyword"`
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TagID int64 `json:"tagId"`
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}
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type AssignConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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AssigneeID int64 `json:"assigneeId"`
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Reason string `json:"reason"`
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}
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type DispatchConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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}
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type TransferConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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ToUserID int64 `json:"toUserId"`
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Reason string `json:"reason"`
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}
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type CloseConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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CloseReason string `json:"closeReason"`
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}
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type ReadConversationRequest struct {
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ConversationID int64 `json:"conversationId"`
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MessageID int64 `json:"messageId"`
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}
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type AddConversationTagRequest struct {
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ConversationID int64 `json:"conversationId"`
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TagID int64 `json:"tagId"`
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}
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type RemoveConversationTagRequest struct {
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ConversationID int64 `json:"conversationId"`
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TagID int64 `json:"tagId"`
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}
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// LinkConversationCustomerRequest 将客服会话关联到 CRM 客户（并同步访客身份映射）。
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type LinkConversationCustomerRequest struct {
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ConversationID int64 `json:"conversationId"`
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CustomerID int64 `json:"customerId"`
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}
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