mlogclub
124 lines
3.8 KiB
Go
124 lines
3.8 KiB
Go
package tools
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import (
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"context"
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"cs-agent/internal/ai/runtime/graphs"
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"cs-agent/internal/ai/runtime/registry"
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"cs-agent/internal/models"
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"cs-agent/internal/pkg/toolx"
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einotool "github.com/cloudwego/eino/components/tool"
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"github.com/cloudwego/eino/schema"
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einojsonschema "github.com/eino-contrib/jsonschema"
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orderedmap "github.com/wk8/go-ordered-map/v2"
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)
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type PrepareTicketDraftTool struct {
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conversation models.Conversation
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}
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func NewPrepareTicketDraftTool() *PrepareTicketDraftTool {
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return &PrepareTicketDraftTool{}
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}
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func (t *PrepareTicketDraftTool) Spec() toolx.ToolSpec {
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return toolx.GraphPrepareTicketDraft
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}
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func (t *PrepareTicketDraftTool) Name() string {
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return toolx.GraphPrepareTicketDraft.Name
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}
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func (t *PrepareTicketDraftTool) Code() string {
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return toolx.GraphPrepareTicketDraft.Code
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}
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func (t *PrepareTicketDraftTool) Enabled(ctx registry.Context) bool {
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return true
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}
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func (t *PrepareTicketDraftTool) Build(ctx registry.Context) (einotool.BaseTool, error) {
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if !t.Enabled(ctx) {
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return nil, nil
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}
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return &PrepareTicketDraftTool{conversation: ctx.Conversation}, nil
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}
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func (t *PrepareTicketDraftTool) Info(ctx context.Context) (*schema.ToolInfo, error) {
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return &schema.ToolInfo{
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Name: toolx.GraphPrepareTicketDraft.Name,
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Desc: "Graph Tool。用于根据当前会话和已收集信息整理工单草稿，输出建议标题、建议描述、缺失字段和追问建议。适合在真正调用 create_ticket_with_confirmation 前先整理工单内容。",
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ParamsOneOf: schema.NewParamsOneOfByJSONSchema(&einojsonschema.Schema{
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Version: einojsonschema.Version,
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Type: "object",
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Properties: orderedmap.New[string, *einojsonschema.Schema](orderedmap.WithInitialData(
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "title",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "已整理出的工单标题，可选。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "description",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "已整理出的工单描述，可选。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "issue",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "用户当前遇到的问题现象或报错信息。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "impact",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "问题影响范围，例如无法登录、无法下单、业务中断等。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "expectedOutcome",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "用户期望的处理结果或诉求。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "currentAttempt",
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Value: &einojsonschema.Schema{
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Type: "string",
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Description: "当前已尝试过的处理步骤，可选。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "priority",
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Value: &einojsonschema.Schema{
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Type: "integer",
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Description: "建议工单优先级，可选。",
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},
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},
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orderedmap.Pair[string, *einojsonschema.Schema]{
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Key: "severity",
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Value: &einojsonschema.Schema{
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Type: "integer",
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Description: "建议严重度，可选；1=轻微，2=严重，3=致命。",
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},
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},
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)),
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}),
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Extra: map[string]any{
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"toolCode": toolx.GraphPrepareTicketDraft.Code,
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"sourceType": "graph",
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},
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}, nil
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}
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func (t *PrepareTicketDraftTool) InvokableRun(ctx context.Context, argumentsInJSON string, opts ...einotool.Option) (string, error) {
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return graphs.NewPrepareTicketDraftGraph(t.conversation).Run(ctx, argumentsInJSON)
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}
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