Files
ai-agent/web/components/support-chat/chat-shell.tsx
T

486 lines
16 KiB
TypeScript

"use client"
import {
HeadphonesIcon,
Maximize2Icon,
Minimize2Icon,
MoreHorizontalIcon,
MinusIcon,
RotateCwIcon,
XIcon,
} from "lucide-react"
import {
useCallback,
useEffect,
useLayoutEffect,
useRef,
useState,
type ComponentProps,
type CSSProperties,
} from "react"
import { useShallow } from "zustand/react/shallow"
import { SupportChatConnectionStatus } from "@/components/support-chat/connection-status"
import { getStandaloneClosedUrl } from "@/components/support-chat/close-navigation"
import { CustomerMessageEditor } from "@/components/support-chat/customer-message-editor"
import {
SupportChatMessageList,
type SupportChatMessageListHandle,
} from "@/components/support-chat/message-list"
import {
bindSupportHostBridge,
requestSupportHostClose,
requestSupportHostMinimize,
requestSupportHostToggleMaximize,
} from "@/lib/support-host-bridge"
import { useSupportChatStore } from "@/lib/stores/support-chat"
import { Button } from "@/components/ui/button"
import {
Dialog,
DialogContent,
DialogDescription,
DialogFooter,
DialogHeader,
DialogTitle,
} from "@/components/ui/dialog"
import {
DropdownMenu,
DropdownMenuContent,
DropdownMenuItem,
DropdownMenuTrigger,
} from "@/components/ui/dropdown-menu"
import { cn } from "@/lib/utils"
import { useI18n } from "@/i18n/provider"
const windowActionButtonClass =
"size-8 rounded-full border-0 bg-transparent text-muted-foreground shadow-none hover:bg-foreground/[0.06] hover:text-foreground focus-visible:ring-primary/20 dark:hover:bg-white/10"
function WindowActionButton({
className,
...props
}: ComponentProps<typeof Button>) {
return (
<Button
type="button"
variant="ghost"
size="icon"
className={cn(windowActionButtonClass, className)}
{...props}
/>
)
}
function getStatusDotClass(status: string) {
if (status === "connected") {
return "bg-emerald-500 shadow-[0_0_0_3px_rgba(16,185,129,0.14)]"
}
if (status === "connecting") {
return "bg-amber-500 shadow-[0_0_0_3px_rgba(245,158,11,0.16)]"
}
return "bg-muted-foreground shadow-[0_0_0_3px_rgba(148,163,184,0.14)]"
}
function useSupportChatSystemTheme() {
useLayoutEffect(() => {
if (typeof window === "undefined") {
return
}
const root = document.documentElement
const query = window.matchMedia("(prefers-color-scheme: dark)")
const previousDarkClass = root.classList.contains("dark")
const previousColorScheme = root.style.colorScheme
const syncTheme = () => {
const isDark = query.matches
root.classList.toggle("dark", isDark)
root.style.colorScheme = isDark ? "dark" : "light"
}
syncTheme()
query.addEventListener("change", syncTheme)
return () => {
query.removeEventListener("change", syncTheme)
root.classList.toggle("dark", previousDarkClass)
root.style.colorScheme = previousColorScheme
}
}, [])
}
function isEmbeddedInHost() {
if (typeof window === "undefined") {
return false
}
try {
return window.parent !== window
} catch {
return false
}
}
export function SupportChatShell() {
const t = useI18n()
useSupportChatSystemTheme()
const messageListRef = useRef<SupportChatMessageListHandle | null>(null)
const [isEmbedded, setIsEmbedded] = useState(false)
const [isMaximized, setIsMaximized] = useState(false)
const [isCloseDialogOpen, setIsCloseDialogOpen] = useState(false)
const [isClosingConversation, setIsClosingConversation] = useState(false)
const {
title,
subtitle,
themeColor,
conversation,
messages,
messagesHasMore,
messagesLoadingMore,
loadOlderMessages,
status,
error,
isOpen,
isVisible,
setIsOpen,
setIsVisible,
bootstrap,
handleSendMessage,
uploadMessageImage,
sendAttachment,
retry,
disconnectSocket,
markConversationRead,
closeConversation,
} = useSupportChatStore(
useShallow((state) => ({
title: state.title,
subtitle: state.subtitle,
themeColor: state.themeColor,
conversation: state.conversation,
messages: state.messages,
messagesHasMore: state.messagesHasMore,
messagesLoadingMore: state.messagesLoadingMore,
loadOlderMessages: state.loadOlderMessages,
status: state.status,
error: state.error,
isOpen: state.isOpen,
isVisible: state.isVisible,
setIsOpen: state.setIsOpen,
setIsVisible: state.setIsVisible,
bootstrap: state.bootstrap,
handleSendMessage: state.handleSendMessage,
uploadMessageImage: state.uploadMessageImage,
sendAttachment: state.sendAttachment,
retry: state.retry,
disconnectSocket: state.disconnectSocket,
markConversationRead: state.markConversationRead,
closeConversation: state.closeConversation,
}))
)
const safeMessages = Array.isArray(messages) ? messages : []
useEffect(() => {
setIsEmbedded(isEmbeddedInHost())
}, [])
const maybeMarkConversationRead = useCallback(() => {
if (!isVisible || !conversation || typeof document === "undefined") {
return
}
if (document.visibilityState !== "visible") {
return
}
void markConversationRead().catch((readError) => {
console.error("Failed to mark support chat conversation read", readError)
})
}, [conversation?.id, isVisible, markConversationRead])
useEffect(() => {
return bindSupportHostBridge({
onOpen: () => {
setIsOpen(true)
setIsVisible(true)
},
onMinimize: () => {
setIsVisible(false)
},
onMaximizedChange: (nextIsMaximized) => {
setIsMaximized(nextIsMaximized)
},
})
}, [setIsOpen, setIsVisible])
useEffect(() => {
bootstrap()
return () => {
if (!isOpen) {
disconnectSocket()
}
}
}, [isOpen, bootstrap, disconnectSocket])
useEffect(() => {
maybeMarkConversationRead()
}, [maybeMarkConversationRead, safeMessages.length])
useEffect(() => {
const handleVisibilityChange = () => {
if (document.visibilityState === "visible") {
maybeMarkConversationRead()
}
}
const handleFocus = () => {
maybeMarkConversationRead()
}
document.addEventListener("visibilitychange", handleVisibilityChange)
window.addEventListener("focus", handleFocus)
return () => {
document.removeEventListener("visibilitychange", handleVisibilityChange)
window.removeEventListener("focus", handleFocus)
}
}, [maybeMarkConversationRead])
async function handleSend(content: string) {
await handleSendMessage(content)
messageListRef.current?.scrollToBottom()
}
function handleMinimize() {
setIsVisible(false)
requestSupportHostMinimize()
}
function handleToggleMaximize() {
requestSupportHostToggleMaximize()
}
async function confirmCloseConversation() {
if (isClosingConversation) {
return
}
setIsClosingConversation(true)
try {
if (conversation?.id) {
await closeConversation()
}
setIsCloseDialogOpen(false)
if (isEmbedded) {
requestSupportHostClose()
} else {
window.location.replace(getStandaloneClosedUrl())
}
} catch (closeError) {
window.alert(closeError instanceof Error ? closeError.message : t("supportChat.closeConversationFailed"))
} finally {
setIsClosingConversation(false)
}
}
useEffect(() => {
if (!isCloseDialogOpen) {
return
}
const handleKeyDown = (event: KeyboardEvent) => {
if (event.key === "Escape" && !isClosingConversation) {
setIsCloseDialogOpen(false)
}
}
window.addEventListener("keydown", handleKeyDown)
return () => window.removeEventListener("keydown", handleKeyDown)
}, [isCloseDialogOpen, isClosingConversation])
return (
<main
className="relative flex h-[100dvh] min-h-[100dvh] overflow-hidden bg-muted text-foreground supports-not-[height:100dvh]:h-screen supports-not-[height:100dvh]:min-h-screen"
style={{ "--primary": themeColor } as CSSProperties}
>
<section className="flex h-full w-full flex-col overflow-hidden bg-card text-card-foreground">
<header className="shrink-0 border-b border-border/70 bg-card/95 px-3 py-2 shadow-[0_1px_0_rgba(15,23,42,0.02)] backdrop-blur dark:border-border/60 dark:bg-card/90 sm:px-4">
<div className="flex min-w-0 items-center justify-between gap-3">
<div className="flex min-w-0 items-center gap-2.5">
<div className="relative flex size-8 shrink-0 items-center justify-center rounded-full bg-primary/10 text-primary ring-1 ring-primary/15 dark:bg-primary/15 dark:ring-primary/25">
<HeadphonesIcon className="size-4" />
<span
className={cn(
"absolute -right-0.5 -bottom-0.5 size-2.5 rounded-full ring-2 ring-card",
getStatusDotClass(status)
)}
aria-hidden="true"
/>
</div>
<div className="min-w-0 space-y-0.5">
<div className="truncate text-sm font-semibold leading-5 text-foreground">
{title}
</div>
<div className="truncate text-[11px] leading-4 text-muted-foreground">
{subtitle}
</div>
</div>
</div>
<div className="flex shrink-0 items-center gap-0.5 sm:hidden">
{!isEmbedded && status !== "connected" ? (
<WindowActionButton
onClick={retry}
aria-label={t("supportChat.retry")}
title={t("supportChat.retry")}
>
<RotateCwIcon className="size-4" />
</WindowActionButton>
) : null}
{isEmbedded ? (
<DropdownMenu>
<DropdownMenuTrigger
render={<WindowActionButton aria-label={t("supportChat.moreActions")} title={t("supportChat.moreActions")} />}
>
<MoreHorizontalIcon className="size-4" />
</DropdownMenuTrigger>
<DropdownMenuContent align="end" className="w-36">
<DropdownMenuItem onClick={retry}>
<RotateCwIcon className="size-4" />
{t("supportChat.retry")}
</DropdownMenuItem>
<DropdownMenuItem onClick={handleMinimize}>
<MinusIcon className="size-4" />
{t("supportChat.minimize")}
</DropdownMenuItem>
<DropdownMenuItem onClick={handleToggleMaximize}>
{isMaximized ? (
<Minimize2Icon className="size-4" />
) : (
<Maximize2Icon className="size-4" />
)}
{isMaximized ? t("supportChat.restoreWindow") : t("supportChat.maximize")}
</DropdownMenuItem>
<DropdownMenuItem
variant="destructive"
onClick={() => setIsCloseDialogOpen(true)}
>
<XIcon className="size-4" />
{t("supportChat.closeWindow")}
</DropdownMenuItem>
</DropdownMenuContent>
</DropdownMenu>
) : (
<WindowActionButton
onClick={() => setIsCloseDialogOpen(true)}
aria-label={t("supportChat.closeChatWindow")}
title={t("supportChat.closeChatWindow")}
className="hover:bg-rose-50 hover:text-rose-600 dark:hover:bg-rose-950/45 dark:hover:text-rose-300"
>
<XIcon className="size-4" />
</WindowActionButton>
)}
</div>
<div className="hidden shrink-0 items-center gap-1 sm:flex">
{status !== "connected" ? (
<SupportChatConnectionStatus status={status} />
) : null}
<WindowActionButton
onClick={retry}
aria-label={t("supportChat.retry")}
title={t("supportChat.retry")}
>
<RotateCwIcon className="size-4" />
</WindowActionButton>
{isEmbedded ? (
<>
<WindowActionButton
onClick={handleMinimize}
aria-label={t("supportChat.minimize")}
title={t("supportChat.minimize")}
>
<MinusIcon className="size-4" />
</WindowActionButton>
<WindowActionButton
onClick={handleToggleMaximize}
aria-label={isMaximized ? t("supportChat.restoreWindow") : t("supportChat.maximizeWindow")}
title={isMaximized ? t("supportChat.restoreWindow") : t("supportChat.maximizeWindow")}
>
{isMaximized ? (
<Minimize2Icon className="size-4" />
) : (
<Maximize2Icon className="size-4" />
)}
</WindowActionButton>
</>
) : null}
<WindowActionButton
onClick={() => setIsCloseDialogOpen(true)}
aria-label={t("supportChat.closeChatWindow")}
title={t("supportChat.closeChatWindow")}
className="hover:bg-rose-50 hover:text-rose-600 dark:hover:bg-rose-950/45 dark:hover:text-rose-300"
>
<XIcon className="size-4" />
</WindowActionButton>
</div>
</div>
</header>
<div className="grid min-h-0 flex-1 grid-rows-[minmax(0,1fr)_auto] overflow-hidden bg-muted/60 dark:bg-muted/30">
<SupportChatMessageList
ref={messageListRef}
messages={safeMessages}
onNearBottomVisible={maybeMarkConversationRead}
hasMoreOlder={messagesHasMore}
loadingOlder={messagesLoadingMore}
onLoadOlder={loadOlderMessages}
/>
<div className="shrink-0 border-t border-border/80 bg-card/95 pb-[env(safe-area-inset-bottom)] shadow-[0_-10px_24px_rgba(15,23,42,0.05)] dark:bg-card/90 dark:shadow-none">
<CustomerMessageEditor
disabled={!conversation}
onSend={handleSend}
onUploadImage={uploadMessageImage}
onSendAttachment={sendAttachment}
/>
</div>
</div>
{error ? (
<div className="border-t border-destructive/20 bg-destructive/10 px-4 py-3 text-sm text-destructive">
{error}
</div>
) : null}
</section>
<Dialog
open={isCloseDialogOpen}
onOpenChange={(open) => {
if (!isClosingConversation) {
setIsCloseDialogOpen(open)
}
}}
>
<DialogContent className="max-w-[320px]" showCloseButton={!isClosingConversation}>
<DialogHeader>
<DialogTitle>{t("supportChat.closeDialogTitle")}</DialogTitle>
<DialogDescription className="text-xs leading-5">
{t("supportChat.closeDialogDescription")}
</DialogDescription>
</DialogHeader>
<DialogFooter>
<Button
type="button"
variant="outline"
disabled={isClosingConversation}
onClick={() => setIsCloseDialogOpen(false)}
>
{t("supportChat.continueConversation")}
</Button>
<Button
type="button"
variant="destructive"
disabled={isClosingConversation}
onClick={() => void confirmCloseConversation()}
>
{isClosingConversation ? t("supportChat.closing") : t("supportChat.confirmClose")}
</Button>
</DialogFooter>
</DialogContent>
</Dialog>
</main>
)
}