mlogclub
46 lines
1.5 KiB
Go
46 lines
1.5 KiB
Go
package graphs
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import "strings"
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const (
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InterruptTypeTicketCreationConfirmation = "ticket_creation_confirmation"
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InterruptTypeHandoffConfirmation = "handoff_confirmation"
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ConfirmOrCancelPrompt = "请回复“确认”或“取消”。"
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NeedExplicitConfirmationPrompt = "我需要你的明确确认，请直接回复“确认”或“取消”。"
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ConfirmationExpiredReply = "本次确认已失效，请重新发起。"
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CancelCreateTicketReply = "已取消本次工单创建。"
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CancelHandoffReply = "已取消本次转人工。"
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)
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type ConfirmationDecision string
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const (
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ConfirmationDecisionConfirm ConfirmationDecision = "confirm"
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ConfirmationDecisionCancel ConfirmationDecision = "cancel"
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)
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func ParseConfirmationDecision(value string) ConfirmationDecision {
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value = strings.ToLower(strings.TrimSpace(value))
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if value == "" {
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return ""
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}
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confirmWords := []string{"确认", "是", "好的", "可以", "ok", "yes", "继续", "同意"}
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for _, item := range confirmWords {
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if strings.Contains(value, item) {
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return ConfirmationDecisionConfirm
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}
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}
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cancelWords := []string{"取消", "不用", "不需要", "算了", "no"}
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for _, item := range cancelWords {
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if strings.Contains(value, item) {
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return ConfirmationDecisionCancel
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}
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}
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return ""
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}
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func IsCancellationReply(replyText string) bool {
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replyText = strings.TrimSpace(replyText)
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return strings.Contains(replyText, CancelCreateTicketReply) || strings.Contains(replyText, CancelHandoffReply)
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}
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