mlogclub
5d7c10aeab
- Updated runtime configuration to use __CS_AI_AGENT_WIDGET_CONFIG__ instead of __CS_AGENT_WIDGET_CONFIG__. - Changed message types in support host bridge from "cs-agent" to "cs-ai-agent". - Minified SDK script updated to reflect new AI agent naming conventions. - Adjusted scrollbar styles in main.scss to use .cs-ai-agent-scrollbar instead of .cs-agent-scrollbar.
81 lines
2.7 KiB
Go
81 lines
2.7 KiB
Go
package graphs
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import (
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"context"
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"encoding/json"
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"fmt"
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"strings"
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"cs-ai-agent/internal/models"
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"cs-ai-agent/internal/services"
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)
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type TriageServiceRequestInput struct {
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Goal string `json:"goal"`
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ObservedIssue string `json:"observedIssue"`
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NeedTicket bool `json:"needTicket"`
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NeedHumanHandoff bool `json:"needHumanHandoff"`
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AdditionalContext string `json:"additionalContext"`
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}
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type TriageServiceRequestResult struct {
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Analysis AnalyzeConversationResult `json:"analysis"`
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TicketDraft *PrepareTicketDraftResult `json:"ticketDraft,omitempty"`
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RecommendedAction string `json:"recommendedAction"`
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Ready bool `json:"ready"`
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}
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type TriageServiceRequestGraph struct {
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conversation models.Conversation
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}
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func NewTriageServiceRequestGraph(conversation models.Conversation) *TriageServiceRequestGraph {
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return &TriageServiceRequestGraph{conversation: conversation}
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}
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func (g *TriageServiceRequestGraph) Run(_ context.Context, argumentsInJSON string) (string, error) {
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input, err := g.parseInput(argumentsInJSON)
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if err != nil {
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return "", err
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}
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messages, _, _ := services.MessageService.FindByConversationIDCursor(g.conversation.ID, 0, 8, "", "")
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analysis := buildAnalyzeConversationResult(g.conversation, messages, AnalyzeConversationInput{
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Goal: input.Goal,
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ObservedIssue: input.ObservedIssue,
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NeedTicket: input.NeedTicket,
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NeedHumanHandoff: input.NeedHumanHandoff,
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AdditionalContext: input.AdditionalContext,
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})
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result := TriageServiceRequestResult{
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Analysis: analysis,
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RecommendedAction: analysis.RecommendedNextAction,
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Ready: analysis.RecommendedNextAction == "continue_answering" || analysis.RecommendedNextAction == "handoff_to_human",
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}
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if analysis.RecommendedNextAction == "prepare_ticket" {
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draft := buildPrepareTicketDraftResult(g.conversation, messages, PrepareTicketDraftInput{
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Issue: input.ObservedIssue,
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})
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result.TicketDraft = &draft
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result.Ready = draft.Ready
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}
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buf, err := json.Marshal(result)
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if err != nil {
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return "", err
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}
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return string(buf), nil
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}
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func (g *TriageServiceRequestGraph) parseInput(argumentsInJSON string) (TriageServiceRequestInput, error) {
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var input TriageServiceRequestInput
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if strings.TrimSpace(argumentsInJSON) == "" {
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return input, nil
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}
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if err := json.Unmarshal([]byte(argumentsInJSON), &input); err != nil {
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return input, fmt.Errorf("invalid triage service request arguments: %w", err)
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}
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input.Goal = strings.TrimSpace(input.Goal)
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input.ObservedIssue = strings.TrimSpace(input.ObservedIssue)
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input.AdditionalContext = strings.TrimSpace(input.AdditionalContext)
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return input, nil
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}
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