mlogclub
588 lines
20 KiB
Go
588 lines
20 KiB
Go
package workflow
|
|
|
|
import (
|
|
"context"
|
|
"strings"
|
|
"testing"
|
|
"time"
|
|
|
|
"agent-desk/internal/ai/workflow/dsl"
|
|
workflowregistry "agent-desk/internal/ai/workflow/registry"
|
|
"agent-desk/internal/models"
|
|
"agent-desk/internal/pkg/enums"
|
|
"agent-desk/internal/services"
|
|
|
|
"github.com/glebarez/sqlite"
|
|
"github.com/mlogclub/simple/sqls"
|
|
"gorm.io/gorm"
|
|
"gorm.io/gorm/schema"
|
|
)
|
|
|
|
func TestExecutorRoutesByConditionEdge(t *testing.T) {
|
|
executor := NewExecutor()
|
|
result, err := executor.Execute(context.Background(), Input{
|
|
Definition: conditionalReplyDefinition(),
|
|
UserMessage: models.Message{
|
|
Content: "vip",
|
|
},
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
if result.ReplyText != "VIP reply" {
|
|
t.Fatalf("unexpected reply: %q", result.ReplyText)
|
|
}
|
|
assertPath(t, result.NodePath, []string{"start_1", "condition_1", "vip_reply", "send_vip", "end_1"})
|
|
}
|
|
|
|
func TestExecutorUsesDefaultEdgeWhenConditionDoesNotMatch(t *testing.T) {
|
|
executor := NewExecutor()
|
|
result, err := executor.Execute(context.Background(), Input{
|
|
Definition: conditionalReplyDefinition(),
|
|
UserMessage: models.Message{
|
|
Content: "normal",
|
|
},
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
if result.ReplyText != "Normal reply" {
|
|
t.Fatalf("unexpected reply: %q", result.ReplyText)
|
|
}
|
|
assertPath(t, result.NodePath, []string{"start_1", "condition_1", "normal_reply", "send_normal", "end_1"})
|
|
}
|
|
|
|
func TestExecutorHandoffToHumanRunsRealDispatchAction(t *testing.T) {
|
|
db := setupWorkflowExecutorHandoffDB(t)
|
|
aiAgent := createWorkflowExecutorHandoffAIAgent(t, db, "1")
|
|
createWorkflowExecutorHandoffTeam(t, db, 1, "售后支持组")
|
|
createWorkflowExecutorHandoffActiveSchedule(t, db, 1)
|
|
createWorkflowExecutorHandoffAgentProfile(t, db, 101, 1)
|
|
conversation := createWorkflowExecutorHandoffConversation(t, db, aiAgent.ID)
|
|
userMessage := createWorkflowExecutorCustomerMessage(t, db, conversation.ID, "需要人工处理")
|
|
|
|
result, err := NewExecutor().Execute(context.Background(), Input{
|
|
Definition: handoffWorkflowDefinition(),
|
|
Conversation: conversation,
|
|
UserMessage: userMessage,
|
|
AIAgent: aiAgent,
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
if strings.TrimSpace(result.ReplyText) != "" {
|
|
t.Fatalf("expected workflow handoff node to avoid duplicate reply text, got %q", result.ReplyText)
|
|
}
|
|
assertPath(t, result.NodePath, []string{"start_1", "handoff_1", "assigned_end"})
|
|
|
|
current := services.ConversationService.Get(conversation.ID)
|
|
if current.Status != enums.IMConversationStatusActive {
|
|
t.Fatalf("expected active conversation, got status=%d", current.Status)
|
|
}
|
|
if current.CurrentAssigneeID != 101 || current.CurrentTeamID != 1 {
|
|
t.Fatalf("unexpected assignment: assignee=%d team=%d", current.CurrentAssigneeID, current.CurrentTeamID)
|
|
}
|
|
if current.HandoffAt == nil || current.HandoffReason != "需要人工处理" {
|
|
t.Fatalf("expected handoff metadata, got at=%v reason=%q", current.HandoffAt, current.HandoffReason)
|
|
}
|
|
|
|
notice := services.MessageService.FindOne(sqls.NewCnd().Eq("conversation_id", conversation.ID).Eq("sender_type", enums.IMSenderTypeAI).Desc("id"))
|
|
if notice == nil || strings.TrimSpace(notice.Content) == "" {
|
|
t.Fatalf("expected handoff service to send ai notice, got %+v", notice)
|
|
}
|
|
}
|
|
|
|
func TestExecutorAnalyzeConversationOutputsBranchVariables(t *testing.T) {
|
|
db := setupWorkflowExecutorHandoffDB(t)
|
|
aiAgent := createWorkflowExecutorHandoffAIAgent(t, db, "1")
|
|
conversation := createWorkflowExecutorHandoffConversation(t, db, aiAgent.ID)
|
|
userMessage := createWorkflowExecutorCustomerMessage(t, db, conversation.ID, "你们重复扣费了，我要投诉并转人工")
|
|
|
|
result, err := NewExecutor().Execute(context.Background(), Input{
|
|
Definition: analyzeConversationWorkflowDefinition(),
|
|
Conversation: conversation,
|
|
UserMessage: userMessage,
|
|
AIAgent: aiAgent,
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
assertPath(t, result.NodePath, []string{"start_1", "analyze_1", "handoff_end"})
|
|
}
|
|
|
|
func TestExecutorPrepareTicketDraftOutputsDraftVariable(t *testing.T) {
|
|
db := setupWorkflowExecutorHandoffDB(t)
|
|
aiAgent := createWorkflowExecutorHandoffAIAgent(t, db, "1")
|
|
conversation := createWorkflowExecutorHandoffConversation(t, db, aiAgent.ID)
|
|
userMessage := createWorkflowExecutorCustomerMessage(t, db, conversation.ID, "订单支付失败，请帮我登记工单")
|
|
|
|
result, err := NewExecutor().Execute(context.Background(), Input{
|
|
Definition: prepareTicketDraftWorkflowDefinition(),
|
|
Conversation: conversation,
|
|
UserMessage: userMessage,
|
|
AIAgent: aiAgent,
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
assertPath(t, result.NodePath, []string{"start_1", "draft_1", "ready_end"})
|
|
}
|
|
|
|
func TestExecutorHumanConfirmInterruptsWithCheckpoint(t *testing.T) {
|
|
result, err := NewExecutor().Execute(context.Background(), Input{
|
|
Definition: humanConfirmWorkflowDefinition(),
|
|
Conversation: models.Conversation{
|
|
ID: 11,
|
|
},
|
|
UserMessage: models.Message{
|
|
ID: 22,
|
|
Content: "创建工单",
|
|
},
|
|
AIAgent: models.AIAgent{
|
|
ID: 33,
|
|
},
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
if !result.Interrupted {
|
|
t.Fatalf("expected workflow to interrupt")
|
|
}
|
|
if result.CheckPointID == "" {
|
|
t.Fatalf("expected checkpoint id")
|
|
}
|
|
if len(result.Interrupts) != 1 {
|
|
t.Fatalf("expected one interrupt, got %#v", result.Interrupts)
|
|
}
|
|
if result.Interrupts[0].Type != "human_confirm" || result.Interrupts[0].ID != "confirm_1" {
|
|
t.Fatalf("unexpected interrupt summary: %#v", result.Interrupts[0])
|
|
}
|
|
if !strings.Contains(result.Interrupts[0].InfoPreview, "请确认创建工单") {
|
|
t.Fatalf("expected confirmation prompt, got %q", result.Interrupts[0].InfoPreview)
|
|
}
|
|
assertPath(t, result.NodePath, []string{"start_1", "prompt_1", "confirm_1"})
|
|
}
|
|
|
|
func TestExecutorResumeHumanConfirmContinuesWithConfirmedVariable(t *testing.T) {
|
|
executor := NewExecutor()
|
|
input := Input{
|
|
Definition: humanConfirmWorkflowDefinition(),
|
|
Conversation: models.Conversation{
|
|
ID: 11,
|
|
},
|
|
UserMessage: models.Message{
|
|
ID: 22,
|
|
Content: "创建工单",
|
|
},
|
|
AIAgent: models.AIAgent{
|
|
ID: 33,
|
|
},
|
|
}
|
|
interrupted, err := executor.Execute(context.Background(), input)
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
result, err := executor.Resume(context.Background(), input, interrupted.CheckPointData, "确认")
|
|
if err != nil {
|
|
t.Fatalf("resume workflow: %v", err)
|
|
}
|
|
if result.Interrupted {
|
|
t.Fatalf("expected workflow resume to complete")
|
|
}
|
|
assertPath(t, result.NodePath, []string{"end_1"})
|
|
}
|
|
|
|
func TestExecutorResumeCreatesTicketAfterHumanConfirmation(t *testing.T) {
|
|
db := setupWorkflowExecutorHandoffDB(t)
|
|
aiAgent := createWorkflowExecutorHandoffAIAgent(t, db, "1")
|
|
conversation := createWorkflowExecutorHandoffConversation(t, db, aiAgent.ID)
|
|
userMessage := createWorkflowExecutorCustomerMessage(t, db, conversation.ID, "订单支付失败，请帮我登记工单")
|
|
executor := NewExecutor()
|
|
|
|
interrupted, err := executor.Execute(context.Background(), Input{
|
|
Definition: createTicketWorkflowDefinition(),
|
|
Conversation: conversation,
|
|
UserMessage: userMessage,
|
|
AIAgent: aiAgent,
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("execute workflow: %v", err)
|
|
}
|
|
if !interrupted.Interrupted {
|
|
t.Fatalf("expected workflow to interrupt before creating ticket")
|
|
}
|
|
|
|
result, err := executor.Resume(context.Background(), Input{
|
|
Definition: createTicketWorkflowDefinition(),
|
|
Conversation: conversation,
|
|
UserMessage: userMessage,
|
|
AIAgent: aiAgent,
|
|
}, interrupted.CheckPointData, "确认")
|
|
if err != nil {
|
|
t.Fatalf("resume workflow: %v", err)
|
|
}
|
|
if result.Interrupted {
|
|
t.Fatalf("expected workflow to complete")
|
|
}
|
|
assertPath(t, result.NodePath, []string{"create_ticket_1", "end_1"})
|
|
|
|
var ticket models.Ticket
|
|
if err := db.First(&ticket, "conversation_id = ?", conversation.ID).Error; err != nil {
|
|
t.Fatalf("expected created ticket: %v", err)
|
|
}
|
|
if ticket.Title == "" || !strings.Contains(ticket.Description, "订单支付失败") {
|
|
t.Fatalf("unexpected ticket: %+v", ticket)
|
|
}
|
|
}
|
|
|
|
func conditionalReplyDefinition() dsl.Definition {
|
|
return dsl.Definition{
|
|
SchemaVersion: 1,
|
|
EntryNodeID: "start_1",
|
|
Nodes: []dsl.Node{
|
|
{ID: "start_1", Type: workflowregistry.NodeTypeStart, Name: "Start"},
|
|
{ID: "condition_1", Type: workflowregistry.NodeTypeCondition, Name: "Route"},
|
|
{ID: "vip_reply", Type: workflowregistry.NodeTypeLLMReply, Name: "VIP", Config: []byte(`{"staticReply":"VIP reply"}`)},
|
|
{ID: "normal_reply", Type: workflowregistry.NodeTypeLLMReply, Name: "Normal", Config: []byte(`{"staticReply":"Normal reply"}`)},
|
|
{ID: "send_vip", Type: workflowregistry.NodeTypeSendReply, Name: "Send VIP", Inputs: map[string]dsl.VariableSelector{
|
|
"replyText": {NodeID: "vip_reply", Field: "replyText"},
|
|
}},
|
|
{ID: "send_normal", Type: workflowregistry.NodeTypeSendReply, Name: "Send Normal", Inputs: map[string]dsl.VariableSelector{
|
|
"replyText": {NodeID: "normal_reply", Field: "replyText"},
|
|
}},
|
|
{ID: "end_1", Type: workflowregistry.NodeTypeEnd, Name: "End"},
|
|
},
|
|
Edges: []dsl.Edge{
|
|
{ID: "edge_start_condition", Source: "start_1", Target: "condition_1"},
|
|
{
|
|
ID: "edge_condition_vip",
|
|
Source: "condition_1",
|
|
Target: "vip_reply",
|
|
Condition: &dsl.Condition{
|
|
Left: &dsl.VariableSelector{NodeID: "start_1", Field: "userMessage"},
|
|
Operator: "eq",
|
|
Right: "vip",
|
|
},
|
|
},
|
|
{ID: "edge_condition_default", Source: "condition_1", Target: "normal_reply"},
|
|
{ID: "edge_vip_send", Source: "vip_reply", Target: "send_vip"},
|
|
{ID: "edge_normal_send", Source: "normal_reply", Target: "send_normal"},
|
|
{ID: "edge_send_vip_end", Source: "send_vip", Target: "end_1"},
|
|
{ID: "edge_send_normal_end", Source: "send_normal", Target: "end_1"},
|
|
},
|
|
}
|
|
}
|
|
|
|
func createTicketWorkflowDefinition() dsl.Definition {
|
|
return dsl.Definition{
|
|
SchemaVersion: 1,
|
|
EntryNodeID: "start_1",
|
|
Nodes: []dsl.Node{
|
|
{ID: "start_1", Type: workflowregistry.NodeTypeStart, Name: "Start"},
|
|
{ID: "draft_1", Type: workflowregistry.NodeTypePrepareTicketDraft, Name: "Draft", Inputs: map[string]dsl.VariableSelector{
|
|
"issue": {NodeID: "start_1", Field: "userMessage"},
|
|
}},
|
|
{ID: "prompt_1", Type: workflowregistry.NodeTypeLLMReply, Name: "Prompt", Config: []byte(`{"staticReply":"请确认创建工单"}`)},
|
|
{ID: "confirm_1", Type: workflowregistry.NodeTypeHumanConfirm, Name: "Confirm", Inputs: map[string]dsl.VariableSelector{
|
|
"prompt": {NodeID: "prompt_1", Field: "replyText"},
|
|
}},
|
|
{ID: "create_ticket_1", Type: workflowregistry.NodeTypeCreateTicket, Name: "Create Ticket", Inputs: map[string]dsl.VariableSelector{
|
|
"ticketDraft": {NodeID: "draft_1", Field: "ticketDraft"},
|
|
"confirmed": {NodeID: "confirm_1", Field: "confirmed"},
|
|
}},
|
|
{ID: "end_1", Type: workflowregistry.NodeTypeEnd, Name: "End"},
|
|
{ID: "cancel_end", Type: workflowregistry.NodeTypeEnd, Name: "Cancel"},
|
|
},
|
|
Edges: []dsl.Edge{
|
|
{ID: "edge_start_draft", Source: "start_1", Target: "draft_1"},
|
|
{ID: "edge_draft_prompt", Source: "draft_1", Target: "prompt_1"},
|
|
{ID: "edge_prompt_confirm", Source: "prompt_1", Target: "confirm_1"},
|
|
{
|
|
ID: "edge_confirm_create",
|
|
Source: "confirm_1",
|
|
Target: "create_ticket_1",
|
|
Condition: &dsl.Condition{
|
|
Left: &dsl.VariableSelector{NodeID: "confirm_1", Field: "confirmed"},
|
|
Operator: "is_true",
|
|
},
|
|
},
|
|
{ID: "edge_confirm_cancel", Source: "confirm_1", Target: "cancel_end"},
|
|
{ID: "edge_create_end", Source: "create_ticket_1", Target: "end_1"},
|
|
},
|
|
}
|
|
}
|
|
|
|
func humanConfirmWorkflowDefinition() dsl.Definition {
|
|
return dsl.Definition{
|
|
SchemaVersion: 1,
|
|
EntryNodeID: "start_1",
|
|
Nodes: []dsl.Node{
|
|
{ID: "start_1", Type: workflowregistry.NodeTypeStart, Name: "Start"},
|
|
{ID: "prompt_1", Type: workflowregistry.NodeTypeLLMReply, Name: "Prompt", Config: []byte(`{"staticReply":"请确认创建工单"}`)},
|
|
{ID: "confirm_1", Type: workflowregistry.NodeTypeHumanConfirm, Name: "Confirm", Inputs: map[string]dsl.VariableSelector{
|
|
"prompt": {NodeID: "prompt_1", Field: "replyText"},
|
|
}},
|
|
{ID: "end_1", Type: workflowregistry.NodeTypeEnd, Name: "End"},
|
|
{ID: "cancel_end", Type: workflowregistry.NodeTypeEnd, Name: "Cancel"},
|
|
},
|
|
Edges: []dsl.Edge{
|
|
{ID: "edge_start_prompt", Source: "start_1", Target: "prompt_1"},
|
|
{ID: "edge_prompt_confirm", Source: "prompt_1", Target: "confirm_1"},
|
|
{
|
|
ID: "edge_confirm_yes",
|
|
Source: "confirm_1",
|
|
Target: "end_1",
|
|
Condition: &dsl.Condition{
|
|
Left: &dsl.VariableSelector{NodeID: "confirm_1", Field: "confirmed"},
|
|
Operator: "is_true",
|
|
},
|
|
},
|
|
{ID: "edge_confirm_cancel", Source: "confirm_1", Target: "cancel_end"},
|
|
},
|
|
}
|
|
}
|
|
|
|
func prepareTicketDraftWorkflowDefinition() dsl.Definition {
|
|
return dsl.Definition{
|
|
SchemaVersion: 1,
|
|
EntryNodeID: "start_1",
|
|
Nodes: []dsl.Node{
|
|
{ID: "start_1", Type: workflowregistry.NodeTypeStart, Name: "Start"},
|
|
{ID: "draft_1", Type: workflowregistry.NodeTypePrepareTicketDraft, Name: "Draft", Inputs: map[string]dsl.VariableSelector{
|
|
"issue": {NodeID: "start_1", Field: "userMessage"},
|
|
}},
|
|
{ID: "ready_end", Type: workflowregistry.NodeTypeEnd, Name: "Ready"},
|
|
{ID: "default_end", Type: workflowregistry.NodeTypeEnd, Name: "Default"},
|
|
},
|
|
Edges: []dsl.Edge{
|
|
{ID: "edge_start_draft", Source: "start_1", Target: "draft_1"},
|
|
{
|
|
ID: "edge_draft_ready",
|
|
Source: "draft_1",
|
|
Target: "ready_end",
|
|
Condition: &dsl.Condition{
|
|
Left: &dsl.VariableSelector{NodeID: "draft_1", Field: "ticketDraft"},
|
|
Operator: "exists",
|
|
},
|
|
},
|
|
{ID: "edge_draft_default", Source: "draft_1", Target: "default_end"},
|
|
},
|
|
}
|
|
}
|
|
|
|
func analyzeConversationWorkflowDefinition() dsl.Definition {
|
|
return dsl.Definition{
|
|
SchemaVersion: 1,
|
|
EntryNodeID: "start_1",
|
|
Nodes: []dsl.Node{
|
|
{ID: "start_1", Type: workflowregistry.NodeTypeStart, Name: "Start"},
|
|
{ID: "analyze_1", Type: workflowregistry.NodeTypeAnalyzeConversation, Name: "Analyze", Inputs: map[string]dsl.VariableSelector{
|
|
"userMessage": {NodeID: "start_1", Field: "userMessage"},
|
|
}},
|
|
{ID: "handoff_end", Type: workflowregistry.NodeTypeEnd, Name: "Handoff"},
|
|
{ID: "default_end", Type: workflowregistry.NodeTypeEnd, Name: "Default"},
|
|
},
|
|
Edges: []dsl.Edge{
|
|
{ID: "edge_start_analyze", Source: "start_1", Target: "analyze_1"},
|
|
{
|
|
ID: "edge_analyze_handoff",
|
|
Source: "analyze_1",
|
|
Target: "handoff_end",
|
|
Condition: &dsl.Condition{
|
|
Left: &dsl.VariableSelector{NodeID: "analyze_1", Field: "needHumanHandoff"},
|
|
Operator: "is_true",
|
|
},
|
|
},
|
|
{ID: "edge_analyze_default", Source: "analyze_1", Target: "default_end"},
|
|
},
|
|
}
|
|
}
|
|
|
|
func handoffWorkflowDefinition() dsl.Definition {
|
|
return dsl.Definition{
|
|
SchemaVersion: 1,
|
|
EntryNodeID: "start_1",
|
|
Nodes: []dsl.Node{
|
|
{ID: "start_1", Type: workflowregistry.NodeTypeStart, Name: "Start"},
|
|
{ID: "handoff_1", Type: workflowregistry.NodeTypeHandoffToHuman, Name: "Handoff", Inputs: map[string]dsl.VariableSelector{
|
|
"reason": {NodeID: "start_1", Field: "userMessage"},
|
|
}},
|
|
{ID: "assigned_end", Type: workflowregistry.NodeTypeEnd, Name: "Assigned"},
|
|
{ID: "default_end", Type: workflowregistry.NodeTypeEnd, Name: "Default"},
|
|
},
|
|
Edges: []dsl.Edge{
|
|
{ID: "edge_start_handoff", Source: "start_1", Target: "handoff_1"},
|
|
{
|
|
ID: "edge_handoff_assigned",
|
|
Source: "handoff_1",
|
|
Target: "assigned_end",
|
|
Condition: &dsl.Condition{
|
|
Left: &dsl.VariableSelector{NodeID: "handoff_1", Field: "decision"},
|
|
Operator: "eq",
|
|
Right: string(services.HandoffDecisionAssigned),
|
|
},
|
|
},
|
|
{ID: "edge_handoff_default", Source: "handoff_1", Target: "default_end"},
|
|
},
|
|
}
|
|
}
|
|
|
|
func setupWorkflowExecutorHandoffDB(t *testing.T) *gorm.DB {
|
|
t.Helper()
|
|
dbName := strings.NewReplacer("/", "_", " ", "_").Replace(t.Name())
|
|
db, err := gorm.Open(sqlite.Open("file:"+dbName+"?mode=memory&cache=shared"), &gorm.Config{
|
|
NamingStrategy: schema.NamingStrategy{
|
|
TablePrefix: "t_",
|
|
SingularTable: true,
|
|
},
|
|
})
|
|
if err != nil {
|
|
t.Fatalf("open sqlite error = %v", err)
|
|
}
|
|
t.Cleanup(func() {
|
|
sqlDB, err := db.DB()
|
|
if err == nil {
|
|
_ = sqlDB.Close()
|
|
}
|
|
})
|
|
if err := db.AutoMigrate(
|
|
&models.User{},
|
|
&models.Customer{},
|
|
&models.CustomerIdentity{},
|
|
&models.AIAgent{},
|
|
&models.AgentTeam{},
|
|
&models.AgentTeamSchedule{},
|
|
&models.AgentProfile{},
|
|
&models.Channel{},
|
|
&models.Conversation{},
|
|
&models.ConversationAssignment{},
|
|
&models.ConversationEventLog{},
|
|
&models.ConversationReadState{},
|
|
&models.Message{},
|
|
&models.ChannelMessageOutbox{},
|
|
&models.Ticket{},
|
|
&models.TicketNoSequence{},
|
|
&models.TicketTag{},
|
|
&models.TicketProgress{},
|
|
); err != nil {
|
|
t.Fatalf("auto migrate error = %v", err)
|
|
}
|
|
sqls.SetDB(db)
|
|
return db
|
|
}
|
|
|
|
func createWorkflowExecutorHandoffAIAgent(t *testing.T, db *gorm.DB, teamIDs string) models.AIAgent {
|
|
t.Helper()
|
|
item := models.AIAgent{
|
|
Name: "测试AI",
|
|
ServiceMode: enums.IMConversationServiceModeAIFirst,
|
|
TeamIDs: teamIDs,
|
|
Status: enums.StatusOk,
|
|
}
|
|
if err := db.Create(&item).Error; err != nil {
|
|
t.Fatalf("create ai agent error = %v", err)
|
|
}
|
|
return item
|
|
}
|
|
|
|
func createWorkflowExecutorHandoffTeam(t *testing.T, db *gorm.DB, id int64, name string) {
|
|
t.Helper()
|
|
if err := db.Create(&models.AgentTeam{ID: id, Name: name, Status: enums.StatusOk}).Error; err != nil {
|
|
t.Fatalf("create team error = %v", err)
|
|
}
|
|
}
|
|
|
|
func createWorkflowExecutorHandoffActiveSchedule(t *testing.T, db *gorm.DB, teamID int64) {
|
|
t.Helper()
|
|
now := time.Now()
|
|
if err := db.Create(&models.AgentTeamSchedule{
|
|
TeamID: teamID,
|
|
StartAt: now.Add(-time.Hour),
|
|
EndAt: now.Add(time.Hour),
|
|
Status: enums.StatusOk,
|
|
}).Error; err != nil {
|
|
t.Fatalf("create schedule error = %v", err)
|
|
}
|
|
}
|
|
|
|
func createWorkflowExecutorHandoffAgentProfile(t *testing.T, db *gorm.DB, userID int64, teamID int64) {
|
|
t.Helper()
|
|
if err := db.Create(&models.User{
|
|
ID: userID,
|
|
Username: "agent",
|
|
Nickname: "客服",
|
|
Status: enums.StatusOk,
|
|
}).Error; err != nil {
|
|
t.Fatalf("create user error = %v", err)
|
|
}
|
|
if err := db.Create(&models.AgentProfile{
|
|
UserID: userID,
|
|
TeamID: teamID,
|
|
AgentCode: "A001",
|
|
DisplayName: "客服",
|
|
ServiceStatus: enums.ServiceStatusIdle,
|
|
MaxConcurrentCount: 3,
|
|
AutoAssignEnabled: true,
|
|
Status: enums.StatusOk,
|
|
}).Error; err != nil {
|
|
t.Fatalf("create profile error = %v", err)
|
|
}
|
|
}
|
|
|
|
func createWorkflowExecutorHandoffConversation(t *testing.T, db *gorm.DB, aiAgentID int64) models.Conversation {
|
|
t.Helper()
|
|
now := time.Now()
|
|
if err := db.FirstOrCreate(&models.Customer{
|
|
ID: 1,
|
|
Name: "测试访客",
|
|
Status: enums.StatusOk,
|
|
}).Error; err != nil {
|
|
t.Fatalf("create customer error = %v", err)
|
|
}
|
|
item := models.Conversation{
|
|
AIAgentID: aiAgentID,
|
|
ChannelID: 1,
|
|
CustomerID: 1,
|
|
CustomerName: "测试访客",
|
|
Status: enums.IMConversationStatusAIServing,
|
|
ServiceMode: enums.IMConversationServiceModeAIFirst,
|
|
LastMessageAt: now,
|
|
LastActiveAt: now,
|
|
}
|
|
if err := db.Create(&item).Error; err != nil {
|
|
t.Fatalf("create conversation error = %v", err)
|
|
}
|
|
return item
|
|
}
|
|
|
|
func createWorkflowExecutorCustomerMessage(t *testing.T, db *gorm.DB, conversationID int64, content string) models.Message {
|
|
t.Helper()
|
|
now := time.Now()
|
|
item := models.Message{
|
|
ConversationID: conversationID,
|
|
ClientMsgID: "customer-message",
|
|
SenderType: enums.IMSenderTypeCustomer,
|
|
MessageType: enums.IMMessageTypeText,
|
|
Content: content,
|
|
SeqNo: 1,
|
|
SendStatus: enums.IMMessageStatusSent,
|
|
SentAt: &now,
|
|
}
|
|
if err := db.Create(&item).Error; err != nil {
|
|
t.Fatalf("create message error = %v", err)
|
|
}
|
|
return item
|
|
}
|
|
|
|
func assertPath(t *testing.T, got []string, want []string) {
|
|
t.Helper()
|
|
if len(got) != len(want) {
|
|
t.Fatalf("unexpected path length: got %#v want %#v", got, want)
|
|
}
|
|
for i := range want {
|
|
if got[i] != want[i] {
|
|
t.Fatalf("unexpected path: got %#v want %#v", got, want)
|
|
}
|
|
}
|
|
}
|