Files
ai-agent/internal/ai/runtime/tools/triage_service_request_tool.go
T

107 lines
3.3 KiB
Go

package tools
import (
"context"
"fmt"
"cs-agent/internal/ai/runtime/graphs"
"cs-agent/internal/ai/runtime/registry"
"cs-agent/internal/models"
"cs-agent/internal/pkg/toolx"
einotool "github.com/cloudwego/eino/components/tool"
"github.com/cloudwego/eino/schema"
einojsonschema "github.com/eino-contrib/jsonschema"
orderedmap "github.com/wk8/go-ordered-map/v2"
)
type TriageServiceRequestTool struct {
conversation *models.Conversation
}
func NewTriageServiceRequestTool() *TriageServiceRequestTool {
return &TriageServiceRequestTool{}
}
func (t *TriageServiceRequestTool) Spec() toolx.ToolSpec {
return toolx.GraphTriageServiceRequest
}
func (t *TriageServiceRequestTool) Name() string {
return toolx.GraphTriageServiceRequest.Name
}
func (t *TriageServiceRequestTool) Code() string {
return toolx.GraphTriageServiceRequest.Code
}
func (t *TriageServiceRequestTool) Enabled(ctx registry.Context) bool {
return ctx.Conversation != nil
}
func (t *TriageServiceRequestTool) Build(ctx registry.Context) (einotool.BaseTool, error) {
if !t.Enabled(ctx) {
return nil, nil
}
return &TriageServiceRequestTool{conversation: ctx.Conversation}, nil
}
func (t *TriageServiceRequestTool) Info(ctx context.Context) (*schema.ToolInfo, error) {
return &schema.ToolInfo{
Name: toolx.GraphTriageServiceRequest.Name,
Desc: "Graph Tool。用于综合分析当前对话,判断应该继续解答、整理工单草稿还是转人工;当判断为建单时,会一并返回结构化工单草稿建议。",
ParamsOneOf: schema.NewParamsOneOfByJSONSchema(&einojsonschema.Schema{
Version: einojsonschema.Version,
Type: "object",
Properties: orderedmap.New[string, *einojsonschema.Schema](orderedmap.WithInitialData(
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "goal",
Value: &einojsonschema.Schema{
Type: "string",
Description: "当前分析目标,例如判断是否需要升级、是否要建单或转人工。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "observedIssue",
Value: &einojsonschema.Schema{
Type: "string",
Description: "当前观察到的主要问题或争议点。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "needTicket",
Value: &einojsonschema.Schema{
Type: "boolean",
Description: "是否重点评估建单必要性。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "needHumanHandoff",
Value: &einojsonschema.Schema{
Type: "boolean",
Description: "是否重点评估转人工必要性。",
},
},
orderedmap.Pair[string, *einojsonschema.Schema]{
Key: "additionalContext",
Value: &einojsonschema.Schema{
Type: "string",
Description: "补充上下文,例如你已发现的风险点或限制条件。",
},
},
)),
}),
Extra: map[string]any{
"toolCode": toolx.GraphTriageServiceRequest.Code,
"sourceType": "graph",
},
}, nil
}
func (t *TriageServiceRequestTool) InvokableRun(ctx context.Context, argumentsInJSON string, opts ...einotool.Option) (string, error) {
if t == nil || t.conversation == nil {
return "", fmt.Errorf("triage service request tool not initialized")
}
return graphs.NewTriageServiceRequestGraph(t.conversation).Run(ctx, argumentsInJSON)
}