mlogclub
617 lines
18 KiB
TypeScript
617 lines
18 KiB
TypeScript
"use client";
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import {
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closestCenter,
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DndContext,
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KeyboardSensor,
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MouseSensor,
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TouchSensor,
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useSensor,
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useSensors,
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type DragEndEvent,
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} from "@dnd-kit/core";
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import {
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arrayMove,
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SortableContext,
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sortableKeyboardCoordinates,
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useSortable,
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verticalListSortingStrategy,
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} from "@dnd-kit/sortable";
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import { CSS } from "@dnd-kit/utilities";
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import { zodResolver } from "@hookform/resolvers/zod";
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import {
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GripVerticalIcon,
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PencilIcon,
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PlusIcon,
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RefreshCwIcon,
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SearchIcon,
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Trash2Icon,
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} from "lucide-react";
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import { useCallback, useEffect, useState, type CSSProperties } from "react";
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import { Controller, useForm, type Resolver } from "react-hook-form";
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import { toast } from "sonner";
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import { z } from "zod/v4";
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import { useConfirm } from "@/components/confirm-provider";
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import { OptionCombobox } from "@/components/option-combobox";
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import { ProjectDialog } from "@/components/project-dialog";
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import { Badge } from "@/components/ui/badge";
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import { Button } from "@/components/ui/button";
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import { ButtonGroup } from "@/components/ui/button-group";
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import {
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Field,
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FieldContent,
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FieldError,
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FieldLabel,
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} from "@/components/ui/field";
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import { Input } from "@/components/ui/input";
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import { Textarea } from "@/components/ui/textarea";
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import {
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createTicketPriorityConfig,
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deleteTicketPriorityConfig,
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fetchTicketPriorityConfigs,
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updateTicketPriorityConfig,
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updateTicketPriorityConfigSort,
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type CreateTicketPriorityConfigPayload,
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type TicketPriorityConfig,
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} from "@/lib/api/ticket-config";
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import { getEnumOptions } from "@/lib/enums";
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import { Status, StatusLabels } from "@/lib/generated/enums";
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import { cn } from "@/lib/utils";
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const listStatusOptions = [
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{ value: "all", label: "全部状态" },
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...getEnumOptions(StatusLabels)
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.filter((item) => Number(item.value) !== Status.Deleted)
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.map((item) => ({ value: String(item.value), label: item.label })),
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] as const;
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const formSchema = z.object({
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name: z.string().trim().min(1, "优先级名称不能为空"),
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firstResponseMinutes: z
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.string()
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.trim()
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.min(1, "首响时长不能为空")
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.regex(/^\d+$/, "请输入正整数"),
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resolutionMinutes: z
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.string()
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.trim()
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.min(1, "解决时长不能为空")
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.regex(/^\d+$/, "请输入正整数"),
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status: z.enum([String(Status.Ok), String(Status.Disabled)], {
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message: "请选择状态",
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}),
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remark: z.string().trim(),
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});
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type EditForm = z.infer<typeof formSchema>;
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const resolver = zodResolver(formSchema as never) as Resolver<
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z.input<typeof formSchema>,
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undefined,
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z.output<typeof formSchema>
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>;
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const emptyForm: EditForm = {
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name: "",
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firstResponseMinutes: "30",
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resolutionMinutes: "1440",
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status: String(Status.Ok),
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remark: "",
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};
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function buildForm(item: TicketPriorityConfig | null): EditForm {
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if (!item) {
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return emptyForm;
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}
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return {
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name: item.name,
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firstResponseMinutes: String(item.firstResponseMinutes),
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resolutionMinutes: String(item.resolutionMinutes),
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status: String(item.status) as EditForm["status"],
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remark: item.remark || "",
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};
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}
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function buildPayload(form: EditForm): CreateTicketPriorityConfigPayload {
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return {
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name: form.name.trim(),
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firstResponseMinutes: Number(form.firstResponseMinutes),
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resolutionMinutes: Number(form.resolutionMinutes),
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status: Number(form.status),
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remark: form.remark.trim(),
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};
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}
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type SortablePriorityRowProps = {
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item: TicketPriorityConfig;
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disabled: boolean;
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onEdit: (item: TicketPriorityConfig) => void;
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onDelete: (item: TicketPriorityConfig) => void;
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};
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function SortablePriorityRow({
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item,
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disabled,
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onEdit,
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onDelete,
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}: SortablePriorityRowProps) {
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const {
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attributes,
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listeners,
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setNodeRef,
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transform,
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transition,
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isDragging,
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} = useSortable({
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id: item.id,
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disabled,
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});
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const style: CSSProperties = {
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transform: CSS.Transform.toString(transform),
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transition,
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};
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return (
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<tr
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ref={setNodeRef}
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style={style}
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className={cn(
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"border-t",
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isDragging && "relative z-10 bg-muted/60 shadow-sm",
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)}
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>
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<td className="w-14 px-4 py-3">
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<Button
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type="button"
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variant="ghost"
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size="icon"
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className="size-8 cursor-grab active:cursor-grabbing"
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disabled={disabled}
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aria-label={`拖拽排序 ${item.name}`}
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{...attributes}
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{...listeners}
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>
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<GripVerticalIcon className="size-4 text-muted-foreground" />
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</Button>
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</td>
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<td className="px-4 py-3">{item.name}</td>
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<td className="px-4 py-3">{item.firstResponseMinutes} 分钟</td>
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<td className="px-4 py-3">{item.resolutionMinutes} 分钟</td>
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<td className="px-4 py-3">
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<Badge variant={item.status === Status.Ok ? "default" : "secondary"}>
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{item.status === Status.Ok ? "启用" : "停用"}
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</Badge>
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</td>
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<td className="px-4 py-3 text-right">
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<ButtonGroup className="ml-auto">
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<Button variant="outline" size="sm" onClick={() => onEdit(item)}>
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<PencilIcon className="size-3.5" />
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编辑
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</Button>
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<Button
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variant="outline"
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size="sm"
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onClick={() => void onDelete(item)}
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>
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<Trash2Icon className="size-3.5" />
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删除
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</Button>
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</ButtonGroup>
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</td>
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</tr>
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);
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}
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export default function TicketPrioritiesPage() {
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const [keywordInput, setKeywordInput] = useState("");
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const [statusFilterInput, setStatusFilterInput] = useState("all");
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const [keyword, setKeyword] = useState("");
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const [statusFilter, setStatusFilter] = useState("all");
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const [loading, setLoading] = useState(true);
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const [saving, setSaving] = useState(false);
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const [sorting, setSorting] = useState(false);
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const [dialogOpen, setDialogOpen] = useState(false);
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const [editingItem, setEditingItem] = useState<TicketPriorityConfig | null>(
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null,
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);
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const [deleting, setDeleting] = useState(false);
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const [items, setItems] = useState<TicketPriorityConfig[]>([]);
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const confirm = useConfirm();
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const sensors = useSensors(
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useSensor(MouseSensor, { activationConstraint: { distance: 6 } }),
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useSensor(TouchSensor, {
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activationConstraint: { delay: 120, tolerance: 8 },
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}),
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useSensor(KeyboardSensor, {
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coordinateGetter: sortableKeyboardCoordinates,
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}),
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);
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const loadData = useCallback(async () => {
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setLoading(true);
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try {
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const data = await fetchTicketPriorityConfigs({
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name: keyword.trim() || undefined,
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status: statusFilter === "all" ? undefined : statusFilter,
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});
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setItems(Array.isArray(data) ? data : []);
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} catch (error) {
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toast.error(
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error instanceof Error ? error.message : "加载工单优先级失败",
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);
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} finally {
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setLoading(false);
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}
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}, [keyword, statusFilter]);
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useEffect(() => {
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void loadData();
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}, [loadData]);
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function applyFilters() {
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setKeyword(keywordInput);
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setStatusFilter(statusFilterInput);
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}
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async function handleSubmit(payload: CreateTicketPriorityConfigPayload) {
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if (saving) {
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return;
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}
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setSaving(true);
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try {
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if (editingItem) {
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await updateTicketPriorityConfig({ id: editingItem.id, ...payload });
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toast.success(`已更新工单优先级：${payload.name}`);
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} else {
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await createTicketPriorityConfig(payload);
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toast.success(`已创建工单优先级：${payload.name}`);
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}
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setDialogOpen(false);
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setEditingItem(null);
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await loadData();
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} catch (error) {
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toast.error(
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error instanceof Error ? error.message : "保存工单优先级失败",
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);
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} finally {
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setSaving(false);
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}
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}
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async function handleDelete(item: TicketPriorityConfig) {
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if (deleting) {
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return;
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}
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const confirmed = await confirm({
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title: "确认删除优先级",
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description: `删除后将无法恢复。确定要删除工单优先级“${item.name}”吗？`,
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confirmText: "确认删除",
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cancelText: "取消",
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variant: "destructive",
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});
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if (!confirmed) {
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return;
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}
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setDeleting(true);
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try {
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await deleteTicketPriorityConfig(item.id);
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toast.success(`已删除工单优先级：${item.name}`);
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await loadData();
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} catch (error) {
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toast.error(
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error instanceof Error ? error.message : "删除工单优先级失败",
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);
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} finally {
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setDeleting(false);
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}
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}
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async function handleDragEnd(event: DragEndEvent) {
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const { active, over } = event;
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if (!over || active.id === over.id || sorting || loading) {
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return;
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}
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const previousResults = items;
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const oldIndex = previousResults.findIndex((item) => item.id === active.id);
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const newIndex = previousResults.findIndex((item) => item.id === over.id);
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if (oldIndex < 0 || newIndex < 0) {
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return;
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}
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const nextResults = arrayMove(previousResults, oldIndex, newIndex);
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setItems(nextResults);
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setSorting(true);
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try {
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await updateTicketPriorityConfigSort(nextResults.map((item) => item.id));
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toast.success("工单优先级排序已更新");
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await loadData();
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} catch (error) {
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setItems(previousResults);
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toast.error(error instanceof Error ? error.message : "更新排序失败");
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} finally {
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setSorting(false);
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}
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}
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return (
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<>
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<div className="flex flex-1 flex-col gap-6 p-4 lg:p-6">
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<div className="flex flex-col gap-3 xl:flex-row xl:items-center">
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<div className="relative min-w-72">
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<SearchIcon className="pointer-events-none absolute top-1/2 left-3 size-4 -translate-y-1/2 text-muted-foreground" />
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<Input
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value={keywordInput}
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onChange={(event) => setKeywordInput(event.target.value)}
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onKeyDown={(event) => {
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if (event.key === "Enter") {
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event.preventDefault();
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applyFilters();
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}
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}}
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placeholder="按优先级名称筛选"
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className="pl-9"
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/>
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</div>
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<div className="w-full xl:w-40">
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<OptionCombobox
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value={statusFilterInput}
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onChange={setStatusFilterInput}
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placeholder="全部状态"
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options={listStatusOptions.map((item) => ({
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value: item.value,
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label: item.label,
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}))}
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/>
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</div>
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<Button variant="outline" onClick={applyFilters} disabled={loading}>
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<SearchIcon className="size-4" />
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查询
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</Button>
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<Button
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variant="outline"
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onClick={() => void loadData()}
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disabled={loading}
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>
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<RefreshCwIcon className="size-4" />
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</Button>
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<Button
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onClick={() => {
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setEditingItem(null);
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setDialogOpen(true);
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}}
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>
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<PlusIcon className="size-4" />
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新建优先级
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</Button>
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</div>
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<div className="overflow-hidden rounded-lg border bg-background">
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<DndContext
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sensors={sensors}
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collisionDetection={closestCenter}
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onDragEnd={handleDragEnd}
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>
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<table className="w-full text-sm">
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<thead className="bg-muted/35">
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<tr>
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<th className="w-14 px-4 py-3 text-left font-medium"></th>
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<th className="px-4 py-3 text-left font-medium">名称</th>
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<th className="px-4 py-3 text-left font-medium">首响时长</th>
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<th className="px-4 py-3 text-left font-medium">解决时长</th>
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<th className="px-4 py-3 text-left font-medium">状态</th>
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<th className="px-4 py-3 text-right font-medium">操作</th>
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</tr>
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</thead>
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<tbody>
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{loading ? (
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<tr>
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<td
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colSpan={6}
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className="h-32 text-center text-muted-foreground"
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>
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加载中...
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</td>
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</tr>
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) : items.length > 0 ? (
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<SortableContext
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items={items.map((item) => item.id)}
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strategy={verticalListSortingStrategy}
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>
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{items.map((item) => (
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<SortablePriorityRow
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key={item.id}
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item={item}
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disabled={sorting}
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onEdit={(current) => {
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setEditingItem(current);
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setDialogOpen(true);
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}}
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onDelete={handleDelete}
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/>
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))}
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</SortableContext>
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) : (
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<tr>
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<td
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colSpan={6}
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className="h-32 text-center text-muted-foreground"
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>
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暂无工单优先级
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</td>
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</tr>
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)}
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</tbody>
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</table>
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</DndContext>
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</div>
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</div>
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<TicketPriorityEditDialog
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open={dialogOpen}
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saving={saving}
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item={editingItem}
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onOpenChange={(nextOpen) => {
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setDialogOpen(nextOpen);
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if (!nextOpen) {
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setEditingItem(null);
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}
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}}
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onSubmit={handleSubmit}
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/>
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</>
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);
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}
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type TicketPriorityEditDialogProps = {
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open: boolean;
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saving: boolean;
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item: TicketPriorityConfig | null;
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onOpenChange: (open: boolean) => void;
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onSubmit: (payload: CreateTicketPriorityConfigPayload) => Promise<void>;
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};
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function TicketPriorityEditDialog({
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open,
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saving,
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item,
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onOpenChange,
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onSubmit,
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}: TicketPriorityEditDialogProps) {
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const formId = "ticket-priority-edit-form";
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const form = useForm<
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z.input<typeof formSchema>,
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undefined,
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z.output<typeof formSchema>
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>({
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resolver,
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defaultValues: buildForm(item),
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});
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const {
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register,
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control,
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handleSubmit,
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reset,
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formState: { errors },
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} = form;
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useEffect(() => {
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reset(buildForm(item));
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}, [item, reset]);
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return (
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<ProjectDialog
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open={open}
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onOpenChange={onOpenChange}
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title={item ? "编辑工单优先级" : "新建工单优先级"}
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description="优先级同时承载首响与解决时长配置。排序请在列表中拖动调整。"
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size="md"
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footer={
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<>
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<Button
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type="button"
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variant="outline"
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onClick={() => onOpenChange(false)}
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disabled={saving}
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>
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取消
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</Button>
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<Button type="submit" form={formId} disabled={saving}>
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{saving ? "保存中..." : item ? "保存" : "创建"}
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</Button>
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</>
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}
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>
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<form
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id={formId}
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className="space-y-4"
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onSubmit={handleSubmit(async (values) =>
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onSubmit(buildPayload(values)),
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)}
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>
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<Field data-invalid={Boolean(errors.name)}>
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<FieldLabel htmlFor="ticket-priority-name">名称</FieldLabel>
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<FieldContent>
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<Input
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id="ticket-priority-name"
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placeholder="请输入优先级名称"
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{...register("name")}
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/>
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{errors.name ? <FieldError errors={[errors.name]} /> : null}
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</FieldContent>
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</Field>
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<div className="grid gap-4 md:grid-cols-2">
|
|
<Field data-invalid={Boolean(errors.firstResponseMinutes)}>
|
|
<FieldLabel htmlFor="ticket-priority-first-response">
|
|
首响时长
|
|
</FieldLabel>
|
|
<FieldContent>
|
|
<Input
|
|
id="ticket-priority-first-response"
|
|
placeholder="分钟"
|
|
{...register("firstResponseMinutes")}
|
|
/>
|
|
{errors.firstResponseMinutes ? (
|
|
<FieldError errors={[errors.firstResponseMinutes]} />
|
|
) : null}
|
|
</FieldContent>
|
|
</Field>
|
|
|
|
<Field data-invalid={Boolean(errors.resolutionMinutes)}>
|
|
<FieldLabel htmlFor="ticket-priority-resolution">
|
|
解决时长
|
|
</FieldLabel>
|
|
<FieldContent>
|
|
<Input
|
|
id="ticket-priority-resolution"
|
|
placeholder="分钟"
|
|
{...register("resolutionMinutes")}
|
|
/>
|
|
{errors.resolutionMinutes ? (
|
|
<FieldError errors={[errors.resolutionMinutes]} />
|
|
) : null}
|
|
</FieldContent>
|
|
</Field>
|
|
</div>
|
|
|
|
<Field data-invalid={Boolean(errors.status)}>
|
|
<FieldLabel>状态</FieldLabel>
|
|
<FieldContent>
|
|
<Controller
|
|
control={control}
|
|
name="status"
|
|
render={({ field }) => (
|
|
<OptionCombobox
|
|
value={field.value}
|
|
onChange={field.onChange}
|
|
placeholder="请选择状态"
|
|
options={[
|
|
{ value: String(Status.Ok), label: "启用" },
|
|
{ value: String(Status.Disabled), label: "停用" },
|
|
]}
|
|
/>
|
|
)}
|
|
/>
|
|
{errors.status ? <FieldError errors={[errors.status]} /> : null}
|
|
</FieldContent>
|
|
</Field>
|
|
|
|
<Field data-invalid={Boolean(errors.remark)}>
|
|
<FieldLabel htmlFor="ticket-priority-remark">备注</FieldLabel>
|
|
<FieldContent>
|
|
<Textarea
|
|
id="ticket-priority-remark"
|
|
rows={4}
|
|
placeholder="可选"
|
|
{...register("remark")}
|
|
/>
|
|
{errors.remark ? <FieldError errors={[errors.remark]} /> : null}
|
|
</FieldContent>
|
|
</Field>
|
|
</form>
|
|
</ProjectDialog>
|
|
);
|
|
}
|